1. THE FLOCKA service system that connects Product-Service System Design Thinkersto promote the profession and build opportunities for collaborationAUTHOR YANINA GUERZOVICHTUTOR VALENTINA AURICCHIO COTUTOR CESARE GRIFFA

2. PROTOTYPEDESIGN 3. PROTOTYPEPEOPLEDESIGNCENTERED 4. PROTOTYPEPEOPLE PSSDDESIGNCENTERED AS A VALUE 5. PSSDESIGNERS atPOLITECNICO DI MILANO 6. FROM PSSD STUD GNERS DESIEN TS PSSTOTO PS RY EOS P THSS RO FEP OM SS FR IONALS1 24 3 FR OM SP RE AD INETHNOGRAPHIC RESEARCH NG G YPI INTO OTSPR OT EADIDESK & LITERATURE REVIEWTO PR NG OUT IONING FROM VISCASES & TRENDS RESEARCHDESIGN 7. How might we empower PSS Designers along their pre& professional experience to build new opportunities? 8. PSSDwhat? 9. FROMPSSTHEORYTOPSSDESIGNERS 10. PSSD by the BOOK PRODUCT(S) AND SERVICE(S) COMBINED IN A SYSTEM TO DELIVER REQUIRED USER FUNCTIONALITY IN A WAY THAT REDUCES THE IMPACT ON THE ENVIRONMENT[Goedkoop 1999]GNERSDESIPSS TORYEOTH SS POMFR PSS THEORETICAL BACKGROUND 1 11. Systems ApproachIntangiblesPSSD by the BOOK Sustainability Innovation EnginePublic ServicesGNERSDESIPSS TORYEOTH SS P MethodologyOMFR PSS THEORETICAL BACKGROUND 1 12. }}TOTAL PSSD STUDENTSTOTAL Nr. OF SURVEYS SENTTOTAL Nr. OF ANSWERS BY CLASSTOTAL Nr. OF INTERVIEWEES 267 142 } 054610090607 from Class 2005 to 2010 from a total of 202 students08from 1440 candidates from Class 2005 to 2009GNERSDESIO PSSYTORPSSDESIGNERS at THESSP OMPOLITECNICO DI MILANO FRPSS DESIGNERS DEFINITION1 13. ...DEFINE YOURSELF PROFESSIONALLY?as a design thinker A.C. We work on the why? B.S. more a project strategist position than a designer specialized in one field. E.R. GNERS DESI O PSS YT ORTHE SS POMFR PSS DESIGNERS DEFINITION 1 14. work in several fields adapting to the current needs. D.D.360 design, experience design. D.P.as a design thinker A.C.We work on the why? B.S.more a project strategist position than a designer specialized in one field. E.R. a systemic approach that takes in consideration several aspects:O PSSDESIGNERSYT product, communication, service, interiors. M.C. THEORSSP OM FRPSS DESIGNERS DEFINITION1 15. work in several fields adapting to the current needs. D.D.as a creative yet rational professional A.M. 360 design, experience design. D.P. as a design thinker A.C. I guess the definition its too general. D.B.We work on the why? B.S.more a project strategist position than a designer specialized in one field. E.R.a systemic approach that takes in consideration several aspects:O PSS DESI GNERS YTproduct, communication, service, interiors. M.C. THE OR SS POMFR PSS DESIGNERS DEFINITION 1 16. INTER DISCIPLINARYAPPROACH89%MULTI DESIGNCULTURAL THINKING SENSIBILITY69% 69% GNERS DESI O PSS YT ORTHE...IDENTIFY? SS POMFR PSS DESIGNERS DEFINITION 1 17. MULTI DESIGNCULTURAL THINKING SENSIBILITYSTORY TELLING69% 69% SKILLS 50% GNERS DESI O PSS YT ORTHE...IDENTIFY? SS POMFR PSS DESIGNERS DEFINITION 1 18. PASSION & ENVIRON- ENTREPRE- PERSONALITY MENTALNEUR & FOR DESIGNSENSIBILITY LEADERSHIPATTITUDE38% 38%36% GNERS DESI O PSS YT ORTHE...IDENTIFY? SS POMFR PSS DESIGNERS DEFINITION 1 19. MANIFESTOGNERSDESIO PSSYTOR THESSP OM FR1OUTPUTOUTPUT 20. WE ARE DESIGN THINKERS,PRODUCT-SERVICE SYSTEM DESIGN THINKERSGNERSDESIO PSSYTOR THESSP OM FR1OUTPUTOUTPUT 21. FROMPSSDSTUDENTSTOPSSDPROFESSIONALS 22. POLIMI PSSDMAIN CONCERNSFEELINGSJOURNEYLIFE BALANCEOPPORTUNITIES?! :) :)?:I?!:S :)JOB SEARCHCOMPANIES? ACADEMIPORFOLIO?FINISH COURSESIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII APPLICANTENROLLED ASSISTINGINTERNSHIP SEARCHPSSD INTERN GRADUATINGLOOKING FOR A JOBPROFESSIONAL SOCIAL PROFESSIONALMOVING? DEFINING MY PROFILE :)?ENTHUSIASMBACKEDSEEKINGUNCERTAINTY IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII INTERNSHIP SEARCHFROM PS SD S TUDENTS TOPSSP SOCIALROFE ACADEMICSSION PROFESSIONAL AL SPSSDS JOURNEY & PLACEMENTJOB SEARCH2 23. POLIMI PSSDMAIN CONCERNSFEELINGSJOURNEYLIFE BALANCEOPPORTUNITIES *?! :) :)?:I?!:S :)JOB SEARCHCOMPANIES? ACADEMIPORFOLIO?FINISH COURSESIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII APPLICANTENROLLED ASSISTINGINTERNSHIP SEARCHPSSD INTERN GRADUATINGLOOKING FOR A JOBPROFESSIONAL SOCIAL PROFESSIONALMOVING? DEFINING MY PROFILE :)?ENTHUSIASMBACKEDSEEKINGUNCERTAINTY IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII INTERNSHIP SEARCHFROM PS SD S TUDENTS TOPSSP SOCIALROFE ACADEMICSSION PROFESSIONAL AL SPSSDS JOURNEY & PLACEMENTJOB SEARCH2 24. *** ACADEMIC * * UNDERSTANDINGJOB SEARCHJOB SEARCH JOB SEARCHJOB SEARCHSOCIAL* ACADEMIC *WHAT IS IT? PROFESSIONALACADEMICACADEMICPROFESSIONALACADEMIC KEEP SEARCHINGJOB SEARCHHOW DO I DO IT? START THESIS? START JOB SEARCHWHERE?ADAPTING TO START NOW? COMPANIES? LEARN & APPLY THESIS HOWCONTINUE? NEW RHYTHMACADEMICA NEW LIFE *HOW TO GET INSOCIAL SOCIALPORFOLIO?& ON WHAT? PROFESSIONALEXPLAIN IT ACADEMICJOB SEARCH FINISH IS THIS ME? PROFESSIONALSELF-DEVELPMENTWHAT IS IT? BETTER OPPORTUNITIES? COURSESJOB SEARCH WHERE DO I GO?LEAVING TO WHAT IS IT? NEW ME IN ASTART NOW? REDEFINE ME LOCALLY?ACADEMICPROFESSIONALSEARCH BETTER?A NEW CITY?NEW CITYSOCIAL PROFESSIONAL SOCIALTEACH LOCALLY? JOB SEARCHLIVING IN A NEW CITY FIND THERE?MOVING?DEFINING MY PROFILE FIND THERE?NEW SOCIAL RELATIONSHIPS SAYING GOODBYE?MOVING OR STAYING?REFINE SEARCHPROFESSIONAL WHAT IS PSSD ABOUT SOCIAL PROFESSIONAL SOCIAL SOCIAL ?! :):)?:I?! :S :)ANXIETYANXIETY EXCITEMENTENTHUSIASM IN MY OWN/BACKED ANXIETYLEAVING AND STARTINGNEW STARTENTHUSIASM HELPEDENTHUSIASMBACKED OK, BUTIN MY OWNOVERWHELM BY TIMING ENTHUSIASMUNCERTAINTYEXCITEMENTUNCERTAINTY SEEKINGNEW EXPERIENCE SEEKINGSEEKING NEW/BACK TO MENEED OF CHANGE UNCERTAINTY STUDENT LIFE CONFORTUNCERTAINTYSTUDENT LIFE CONFORT UNCERTAINTYUNCERTAINTY READAPTAPPLICANTENROLLEDASSISTING INTERNSHIP SEARCH PSSD INTERNGRADUATING LOOKING FOR A JOB PROFESSIONAL PRE-POLIMI PSSD PSSD STUDENT PSSD PROFESSIONALIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIACADEMICACADEMICSOCIALSOCIALSOCIAL JOB SEARCH SOCIALPROFESSIONAL SOCIALPROFESSIONAL ACADEMIC PROFESSIONALACADEMICPROFESSIONAL SOCIAL ACADEMICSOCIALJOB SEARCHACADEMIC PROFESSIONALJOB SEARCHPROFESSIONAL SOCIALACADEMICACADEMIC PROFESSIONAL PROFESSIONALJOB SEARCHJOB SEARCHJOB SEARCHJOB SEARCH JOB SEARCHFROM PS SD S TUDI am still trying to understand D.D.ENTS TO PS S P ROit is true but, it is hard to explain it S.T. FE SS IONALSPSSDS JOURNEY & PLACEMENT2 25. *** ACADEMIC * *JOB SEARCHJOB SEARCH JOB SEARCHJOB SEARCHSOCIAL* ACADEMIC *WHAT IS IT? PROFESSIONALACADEMICACADEMICPROFESSIONALACADEMIC KEEP SEARCHINGJOB SEARCHSTART THESIS? START JOB SEARCHWHERE?ADAPTING TO FINDING A JOB ASHOW DO I DO IT? COMPANIES? THESIS HOWCONTINUE? START NOW? ACADEMIC LEARN & APPLY NEW RHYTHM A NEW LIFE *HOW TO GET INSOCIAL SOCIALPORFOLIO?& ON WHAT? PROFESSIONALEXPLAIN IT ACADEMICJOB SEARCH FINISH IS THIS ME? PROFESSIONALSELF-DEVELPMENTWHAT IS IT? BETTER OPPORTUNITIES? COURSESJOB SEARCH WHERE DO I GO?LEAVING TO WHAT IS IT? NEW ME IN ASTART NOW? REDEFINE ME LOCALLY?ACADEMICPROFESSIONALSEARCH BETTER?A NEW CITY?NEW CITYSOCIAL PROFESSIONAL SOCIALTEACH LOCALLY? JOB SEARCHLIVING IN A NEW CITY FIND THERE?MOVING?DEFINING MY PROFILE FIND THERE?NEW SOCIAL RELATIONSHIPS SAYING GOODBYE?MOVING OR STAYING?REFINE SEARCHPROFESSIONAL SOCIAL MILLENIAL INQUIRERSPROFESSIONAL SOCIAL SOCIAL ?! :):)?:I?! :S :)ANXIETYANXIETY EXCITEMENTENTHUSIASM IN MY OWN/BACKED ANXIETYLEAVING AND STARTINGNEW STARTENTHUSIASM HELPEDENTHUSIASMBACKED OK, BUTIN MY OWNOVERWHELM BY TIMING ENTHUSIASMUNCERTAINTYEXCITEMENTUNCERTAINTY SEEKINGNEW EXPERIENCE SEEKINGSEEKING NEW/BACK TO MENEED OF CHANGE UNCERTAINTY STUDENT LIFE CONFORTUNCERTAINTYSTUDENT LIFE CONFORT UNCERTAINTYUNCERTAINTY READAPTAPPLICANTENROLLEDASSISTING INTERNSHIP SEARCH PSSD INTERNGRADUATING LOOKING FOR A JOB PROFESSIONAL PRE-POLIMI PSSD PSSD STUDENT PSSD PROFESSIONALIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIACADEMICACADEMICSOCIALSOCIALSOCIAL JOB SEARCH SOCIALPROFESSIONAL SOCIALPROFESSIONAL ACADEMIC PROFESSIONALACADEMICPROFESSIONAL SOCIAL ACADEMICSOCIALJOB SEARCHACADEMIC PROFESSIONALJOB SEARCHPROFESSIONAL SOCIALACADEMICACADEMIC PROFESSIONAL PROFESSIONALJOB SEARCHJOB SEARCHJOB SEARCHJOB SEARCH JOB SEARCHFROM PS SD S 67% are working TUDENTS79% Not enough information about PSSD in the market Other Cities in MILAN TO PS S P33% RO FE Home City49% Not enough offers in my area SS Not working at ION the momentALSPSSDS JOURNEY & PLACEMENT2 26. PSSDwhere? 27. ACCRA ASHDOD BANGKOK BASEL BELGRADE BERGAMO BOSTON BUENOS AIRES MOVING CREMANew cities where people have moved DELHIHome cities that have received back GENOVA GLASGOW HAIFA ISTAMBUL OR STAYING? IZMIRPEOPLE THAT MOVED61% LEGNANO Origin cities LONDON MEDELLIN othernew MENDOZAcities46% MILAN NICOSIA 39% Went BACK to their home city NOVARA ORIGINALLY FROM MILAN ONLY 2 PIACENZA ROMA SAN GIOVANNI IN FIOREFROM PS SD SSO PAULO TUDENTS TO SHANGHAIPSSPSHENZHENRO SOFIAFESS STUTTGARTION AL TORINO S PSSDS JOURNEY & PLACEMENT UDAIPUR 2 WARSAW 28. JOB MARKETENTRANCE GATESCompaniesPSSSO POGovernment End-UsersProviders ProvidersProviders directthrough DesignStudiosFROM PS SD S TUDENTS TOPSSPROFESSION AL S 49%I dont know the companies doing PSSD 2 PSSD JOB MARKET 29. Nooo FIRMS DIRECTORY160FROM PS SD S TUDENTS TOPSSPROFESSION AL S 2 PSSD JOB MARKET 30. MAPPING & DIRECTORY42FROM PS SD S TUDPSS DESIGNERDESIGNERS ORIGIN COUNTRIESENTS TOPSFIRMSPROFESSION AL S 2 OUTPUT 31. FROMPSSD SPREAD INTOPSSD SPREAD OUT 32. 3 HOW PSSDS LINK COMMUNICATE & NETWORKFROMSP 9%NOREAD29%IN CHANNELS ?GTSIN 15% TOSPREN EADI NG OUT WORKUDdesign.polimi.itSTPSS 85%COLLABORATION Baseccamp class blogR HEACADEMIC OTSubjects posterousITHNW 5%Polimi Exhibitions TIOOTHERThesis blog LA RENTRESOCIALUR RC OUCHANNELS IS YATFacebook groupsWH Linked-in Flickr Baseccamp class 33. 3 HOW PSSDS LINK COMMUNICATE & NETWORKFROMSP 9%NOREAD 29%IN ?GTSIN 15% TOSPREN EADI NG OUT WORKUD55%STPSS 85%COLLABORATIONR HEACADEMIC 6% OT 3%OTHER NOITH 12%NOW ISNW 5% OK TIO80%SOCIALOTHER LA RENTRESOCIALUR RC OU21% IS YATACADEMICWHWORK COLLABORATIONWOULD YOU LIKE TO INCREASE THE RELATIONSHIP? FOR... 34. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUTHOW DO OTHER DESIGNERSCOMMUNITIES LINK, COM-MUNICATE & NETWORK? 35. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADON COMMUNITIESINING TOSPR EADI & NETWORKS NG OUTCURRENTWRITINGSD.COMMUNITIESTRENDS CASE STUDIESCASE STUDIES 2924 36. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUTD.COMMUNITIES CASE STUDIES 29CATEGORIESJoining & participationServices offeredType of initiative Common driver Design domain 37. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUTD.NEWS D2004US 38. 3wide rage of services CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUT design council uk open ideo service design network scad alumnidesign management institute pratt alumniinternational design studiodesign hubopen architecture edge amsterdam open simsim desisveelgeneral design specific designdesign thinking network global service jamd.newssocial innovation exchangepromote designdesign matters open design researchsuspronetmeet my project design and design the student design association service by designservice design netwerkdg network MAPPING & servicedesigning POSITIONING service specific 39. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUT 4TRENDS24 BACK-UP CASESTRENDSPetrepreneurs Weferral CapitalExclusive WE Tangible Openness 40. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUTPETREPRENUERS1CASESHackfwdSprouterLocal-motors Tweetjemee Scape the CitySwap Your Shop 41. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUTCASESHackfwdSprouterLocal-motors Tweetjemee Scape the CitySwap Your Shop 42. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUTWEFERRAL CAPITAL 2 CASESYorZJobPrizeZumeo ZubkaKoda Get a Great Boss 43. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUTCASES YorZ JobPrize ZumeoZubka KodaGet a Great Boss 44. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUTTANGIBLEOPENNESS 3 CASES Global Service JamGive a minute Cooper Design Studio FaceChipsStackd Meet Everywhere 45. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUTCASESGlobal Service Jam Give a minuteCooper Design StudioFaceChips StackdGet a Great Boss 46. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUTEXCLUSIVE WE 4 CASES Edge PathPip.io FridgeCollege OnlyCUNY 47. 3 CASE STUDIES & TRENDS RESEARCHFROMSPREADINING TOSPR EADI NG OUT CASES Edge PathPip.io FridgeCollege OnlyCUNY 48. 3 CASE STUDIES & TRENDS RESEARCHON COMMUNITIESFR & NETWORKSOMSPREADININGCURRENT TOSPR EADI NG OUTWRITINGS4D.COMMUNITIESTRENDS CASE STUDIES 24 BACK-UPVALUES 29 CASES VALUESself+profession promotion social enhances professionalengage from student life physical world connectioncommunity-drivenelite crowdsourcingcollaboration always in betapeer to peerwe-conomyidentityspecificityVALUES 49. FROMVISIONINGTOPROTOTYPING 50. 4PARTICIPATORY CONCEPT GENERATION G IN YP OT OT PRG TO IONIN FROM VISCOLLABORATIVE DESIGN ONLINE & OFFLINE TEAM Daniel MetcalfeDela Andy Kumahor Deniz Ozgur Jennifer Parker Marco SpadaforaValentina Auricchio 51. The Product-Service System Designers Connected 52. SHARE ITSHARE IT SHARE IT & LET IT& LET IT & LET ITGROWGROW GROW LOOKING FOR PEOPLE ARE YOU LOOKING FOR A NEW TO PSSD?THAT GET YOU? 360 DESIGNER?WARM UP! POLIMIPSSDMAPPSSDMAPALL IN1TheFlock is the place to connect with Product-Service System designers around the world toTheFlock networks Product-Service System designers. If you are looking for 360 degrees One place to warm up, share & wikiguide the PSSD life at POLIMI, all and by class. PSSD co-work and be found by employers looking for PSSD. Join at theflock.eu!talent for your company or project, meet us at theflock.eu! Warm up for newbies, Your class & subject Blog & PSSD Wikis Groups at theflock.eu! The Product-Service System Designers ConnectedThe Product-Service System Designers ConnectedThe The Product-Service System Designers Connected Product-Service System Designers Connected SHARE IT SHARE ITSHARE ITSHARE IT & LET IT & LET IT& LET IT& LET ITGROW GROWGROWGROW WHAT IF WE COULD ARE YOU LOOKING FOR A WOULD YOU LIKE TOARE YOU PROUD OF YOURMENTOR EACH OTHER?CO-DESIGN TEAM? MARKET YOUR PRODUCT?LAST WORK?THE BEST THE BESTMENTOR INDSMENTOR INDSCO COPRINT OUTPRINT OUT Team up with a graduate mentor to get direct follow up in your project or partner with a Team up with a graduate mentor to get direct follow up in your project or partner with aFrom a gallery of Product-Service System Design good ideas, featured works selected by From a gallery of Product-Service System Design good ideas, featured works selected by co-work group to design. Update your profile to participate at theflock.eu co-work group to design. Update your profile to participate at theflock.eutheflock will be published & sent out. Upload your work at theflock.eu!theflock will be published & sent out. Upload your work at theflock.eu! The Product-Service System Designers ConnectedTheProduct-Service System Designers Connected The Product-Service System Designers ConnectedTheProduct-Service System Designers Connected 53. WORKhttp://theflock.eu/connectEVENT TheProduct-Service System Designers ConnectedSHARE IT!Connect ONLINEInsights Co-work About us Contact usmapPLATFORM 11212312 11 1 1 1 1 2 1 8 1 4+THE FLOCK TOP 5FABRIZIO PIERANDREI (736 Fpoints)1 DANIEL METCALFE (490 Fpoints)MARCO SPADAFORA (465 Fpoints) MAIN TOUCHPOINTS All membersDesigners Firms&Organizations Chiara Torti DALIBOR PORCIC (455 Fpoints) Want to be Mentor on social innovation 54. CONNECT INSIGHT FIND&SHARES COWORK WORKS & IDEAS POST-ITPSSDMAP HOW MIGHT APERITIVO WE?MAIN SERVICES 55. CONNECT WHO PSSDESIGNPSSDTHINKERSDESIGNERS & COMMUNITYINSTITUTIONS FIRMSWHY? WHY? WHY?COMMUNITY COMMUNITY BROWSE TALENTSCOLLABORATIONBACK-UP && INSPIRATION& SELF PROMOTIONEXPERIENCE CO-WORKDaniel, PSSD graduate working in Design education. Giorgio, Ms. in PSSD student at Politecnico di Milano. Carlo, Design consultancy art director in Malta/Milan. 56. beta HOW IS IT WORKING?/ The Flock beta version, design prototype & peoples insights 57. POST-IT APERITIVO TOOLKITGUIDING TOOLFLOCKIE HOST BOOKMARK TABLECLOTHFLAGS* PRESENTATION GUIDELINES STICKERS POST-IT NOTES*INVITATION All elements on the kit have Creative Commons licence; they can be remixed by the user.*Recommended, provided by partners or members themselves. 58. POST IT PICNIC PROTOTYPE / Post it Picnic by Daniel Metcalfe, 19/03/11 59. POST IT PICNIC PROTOTYPEsetting up, mingling with food & presentation 60. POST IT PICNIC PROTOTYPEbrainstorming with the toolkit & environment 61. POST IT PICNIC PROTOTYPEa success! Intimate & helpful in ways I didnt anticipate Daniel share it with the community & review the info 62. SCENARIO 3 POST-IT APERITIVO INTERVENTION CITIZEN 63. SCENARIO 3 POST-IT APERITIVO INTERVENTIONCITIZEN CITIZEN DESIGNERDESIGNERCITIZEN 64. GENERAL SYSTEM MAP TheProduct-Service System Designers Connecte dINFORMATIONINTANGIBLESMONEYFREE SPHEREPREMIUM SPHERE 65. GENERAL SYSTEM MAPThePOLIMI* COMMUNITYProduct-Service System Designers ConnectedINVITED MEMBER PSSDESIGNERSSUBSCRIBERS FIRMS INFORMATION ORGANIZATIONS INTANGIBLESINDIVIDUALSMONEY FREE SPHERE PREMIUM SPHERE 66. GENERAL SYSTEM MAP CONNECTnt 465 FpointsFIND&SHAREINSIGHTSw might we...I jewelerymobile servicesopportunitiessustainability recyclingbiodiversity Foode social innovation editorialpp design packaging business designTheeducation&research global service jam POLIMI* COMMUNITYProduct-Service System Designers Connectedremote workingINVITED MEMBER PSSDESIGNERS SHARESUBSCRIBERSFIRMSINFORMATIONORGANIZATIONSINTANGIBLES INDIVIDUALSMONEYFREE SPHEREPREMIUM SPHERE 67. GENERAL SYSTEM MAPThe CONNECTnt 465 FpointsFIND&SHAREINSIGHTS +w might we...I jewelerymobile servicesopportunitiessustainability recyclingbiodiversity Foode social innovation editorialpp design packaging business designTheTheeducation&research global service jam POLIMI* COMMUNITYProduct-Service System Designers Connectedremote workingINVITED MEMBER PSSDESIGNERS + SHARESUBSCRIBERSFIRMSINFORMATIONORGANIZATIONSINTANGIBLES INDIVIDUALSMONEYFREE SPHEREPREMIUM SPHERE 68. GENERAL SYSTEM MAPTheCONNECT FIND&SHARE INSIGHTS +how might we green Bangkok? TheTheThePOLIMI* COMMUNITY Product-Service System Designers ConnectedINVITED MEMBER PSSDESIGNERS +COWOR K SUBSCRIBERS FIRMSINFORMATIONORGANIZATIONSINTANGIBLES INDIVIDUALSMONEYFREE SPHEREPREMIUM SPHERE 69. GENERAL SYSTEM MAPThe CONNECT$FIND&SHAREINSIGHTS + how mightwe greenBangkok?TheThe ThePOLIMI* COMMUNITYProduct-Service System Designers ConnectedINVITED MEMBER PSSDESIGNERS $ +COWOR K $SUBSCRIBERS FIRMS INFORMATION ORGANIZATIONS INTANGIBLESINDIVIDUALSMONEY FREE SPHERE PREMIUM SPHERE 70. GENERAL SYSTEM MAP The CONNECT$FIND&SHAREINSIGHTS + how mightwe greenBangkok?TheThe ThePOLIMI* COMMUNITYProduct-Service System Designers ConnectedINVITED MEMBERPSS DESIGNERS$+ COWORK$SUBSCRIBERS FIRMS $ INFORMATION ORGANIZATIONS INTANGIBLES $POLIMI* INDIVIDUALS150 hours PARTNERS MONEYStudentsEXPERTS PROVIDER EVENT PARTNERS (BARS, SUPPLIERS) FREE SPHERENETWORKS PREMIUM SPHERE LOCAL PRINT SHOPS 71. GENERAL SYSTEM MAP$ ADVER- TIZERS$ The CONNECT$FIND&SHAREINSIGHTS + how mightwe greenBangkok?TheThe ThePOLIMI* COMMUNITYProduct-Service System Designers ConnectedINVITED MEMBERPSS DESIGNERS$+ COWORK$SUBSCRIBERS FIRMS $INFORMATION ORGANIZATIONSINTANGIBLES $POLIMI* INDIVIDUALS150 hours PARTNERSMONEYStudentsEXPERTS PROVIDER EVENT PARTNERS (BARS, SUPPLIERS)FREE SPHERENETWORKSPREMIUM SPHERE LOCAL PRINT SHOPS 72. GENERAL SYSTEM MAP $SEE / POST JOBSVISITORS$ ADVER- TIZERS $ The CONNECT$FIND&SHAREINSIGHTS + how mightwe greenBangkok?TheTheThePOLIMI* COMMUNITYProduct-Service System Designers ConnectedINVITED MEMBERPSS DESIGNERS $+ COWORK MANAGEMENT WEB$ SERVICES$ HOSTING$SUBSCRIBERSFIRMS $INFORMATIONORGANIZATIONSINTANGIBLES $POLIMI*INDIVIDUALS150 hours PARTNERSMONEYStudentsEXPERTS PROVIDER EVENT PARTNERS (BARS, SUPPLIERS)FREE SPHERENETWORKS LOCAL PRINT SHOPSPREMIUM SPHERE 73. PROTOTYPE EVOLUTION78 MEMBERS 40 DAYSEMPOWER 3379 VISITS48 COUNTRIESSUPPORT & OPEN DOORS2543/ Desirability & FeasibilityVISITS 74. WHAT IS NEXT? 2.0 2.0 http://theflock.euhttp://theflock.eu/connect Log In POLIMIThe Product-Service System Designers ConnectedSHARE IT!TheProduct-Service System Designers ConnectedSHARE IT! Connect Insights Co-work About us Contact us map How might we...I SHARE IT! +1 12 12 Take a tour!3 12 1[PSSD] Designers 1111 121 Firms & Organizations814 + THE FLOCK TOP 5CONNECT INSIGHTFIND&SHARE SCOWORK 1 FABRIZIO PIERANDREI (736 Fpoints) DANIEL METCALFE (490 Fpoints) MARCO SPADAFORA (465 Fpoints)All membersDesigners Firms&Organizations WORKS & IDEAS POST-IT PSSDMAPHOW MIGHT APERITIVO Chiara Torti DALIBOR PORCIC (455 Fpoints)Want to be Mentor on social innovation / Engage to built TheFlock 2.0 75. WHAT IS NEXT? THEFLOCK NEST / Expand with local goalsSTRATEGIC DESIGNTHEFLOCK SHANGAITHEFLOCK PSSD +THEFLOCK ISTAMBUL THEFLOCK + D. SCHOOLS THEFLOCK MILAN 76. / 1 comment, 1000 ideas 77. / collaboration is the key 78. MIL GRACIASfor this WE project Yanina GuerzovichTHE FLOCK