the collaborative information workspace
DESCRIPTION
Presented for: NFAIS - User-Generated Content and Social Media, Philadelphia, PA, June 29, 2007.TRANSCRIPT
The Collaborative Information Workspace
Nicole C. EngardJune 29, 2007User-Generated Content and Social Media
It's time to start a new project in your library - what
do you do?
• Set up a meeting with everyone involved?
• Start a list of tasks on your calendar?
• Create a document assigning specific people to tasks?
Nicole C. Engard – NFAIS Meeting – June 29, 2007
How do you go about doing those things?
• Pick up the phone?• Send out an email with your
documents attached?
Nicole C. Engard – NFAIS Meeting – June 29, 2007
At Jenkins we’d create a blog
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Typical Project Procedures
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Communication During a Project
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Communication During a Project
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Communication During a Project
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Communication During a Project
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Communication During a Project
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Communication During a Project
And now,everyone knows little bits and pieces and no one knows everything.
Nicole C. Engard – NFAIS Meeting – June 29, 2007
How many of you can say that one year down the line you’ll be able to
find that email regarding policy changes?
Then there’s the issue of finding information years
down the road
…
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Jenkins’ Solution - Blogs
• Web-based & full-text searchable• Archived & backed up• Visible to all staff – no one is left out• Fewer emails in our inboxes• Conversational (email-like) format• Date and time stamps• Ability to link to relevant pages &
comments
Nicole C. Engard – NFAIS Meeting – June 29, 2007
What did the staff think?
Nicole C. Engard – NFAIS Meeting – June 29, 2007
The projects section is my favorite part of the intranet. They allow us to blend our ideas and keep an eye on what is going on in our very busy organization. Even when I am not working directly on a project, it allows me to contribute. It creates a library without departmental borders. From a cataloger's perspective, things are classified together neatly and never lost.
- Katrina Piechnik (Head of Technical Services)
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Kathy Coon – Deputy Director
• It has cut down on some of the clutter in my inbox. Now that the important facts are on the project pages, I no longer save everything!
• It's great having everything related to a project in one place.
• When I worked on my annual report last year, it helped put the year in perspective.
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Project’s Complete:Now What?
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Once your project is done, what do you do with all of those
documents you were passing back & forth?
• Store them on a shared drive? • Add links to them to your intranet? • Store them in your email? • Print them out?
Nicole C. Engard – NFAIS Meeting – June 29, 2007
At Jenkins we’d use a wiki
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Jenkins’ Solution - Wikis
• Web-based & full-text searchable• Archived & backed up• Visible to all staff – no one is left out• History of edits with date and time stamps• Ability to link to relevant pages &
comments
• Sound familiar?
Nicole C. Engard – NFAIS Meeting – June 29, 2007
What did our staff think?
Nicole C. Engard – NFAIS Meeting – June 29, 2007
It's a darn nuisance, making documentation, but ya gotta or you won't remember what ya did last tuesday. These wiki thangs are better than tha old way.
- Ken Snyder, Network Admin
Nicole C. Engard – NFAIS Meeting – June 29, 2007
The Wikis being used for indexing projects make updating much smoother. No more lost files!
-Nancy Garner, Head of Info & Research Services
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Let’s See It In Action!
Nicole C. Engard – NFAIS Meeting – June 29, 2007
Any Questions??
Contact me:
Nicole C. [email protected] http://web2learning.net
Learn more: http://web2learning.net/learn-more
Nicole C. Engard – NFAIS Meeting – June 29, 2007