the challenge of collaboration jim ferguson business productivity advisor microsoft government

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The Challenge The Challenge of Collaboration of Collaboration Jim Ferguson Jim Ferguson Business Productivity Advisor Business Productivity Advisor Microsoft Government Microsoft Government

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The ChallengeThe Challengeof Collaborationof Collaboration

Jim FergusonJim FergusonBusiness Productivity AdvisorBusiness Productivity AdvisorMicrosoft GovernmentMicrosoft Government

AgendaAgenda

Current EnvironmentCurrent Environment Microsoft Office 2003, cornerstone Microsoft Office 2003, cornerstone

of the Microsoft Office Systemof the Microsoft Office System Connecting PeopleConnecting People Connecting InformationConnecting Information Connecting Business ProcessesConnecting Business Processes

SummarySummary

Today’s Information ChallengeToday’s Information Challenge

From “The Knowledge Worker Investment Paradox” Gartner research From “The Knowledge Worker Investment Paradox” Gartner research 7/17/20027/17/2002

More than 80% of enterprise's digitized More than 80% of enterprise's digitized information reside in individual hard drives information reside in individual hard drives and in and in personalpersonal files files

Individuals hold the key to the Individuals hold the key to the knowledgeknowledge economy and most of it is lost when they economy and most of it is lost when they leave the enterpriseleave the enterprise

Employees get 50%-75% of their relevant Employees get 50%-75% of their relevant information directly from other information directly from other peoplepeople

Key Agency ConcernsKey Agency Concerns

Team efficiently and effectively Team efficiently and effectively Protect sensitive agency information Protect sensitive agency information Improve employee productivity Improve employee productivity Provide better and more timely access Provide better and more timely access

to informationto information Reduce current “islands” of information Reduce current “islands” of information

Microsoft Office SystemMicrosoft Office System

The Microsoft Office System is an easy way The Microsoft Office System is an easy way for more people to transform information into for more people to transform information into business impactbusiness impact

Through a system of familiar and easy-to-use Through a system of familiar and easy-to-use programs, servers and services you can programs, servers and services you can connect people and organizations to connect people and organizations to information, business processes and each information, business processes and each other – ensuring they derive the most value other – ensuring they derive the most value out of informationout of information

ProgramsPrograms ServersServers ServicesServices

SharePoint SharePoint Portal Portal ServerServer

SQL SQL ServerServer

Exchange Exchange ServerServer

ProjectProjectEPMEPM BiztalkBiztalk CMSCMS

VisioVisio InfoPathInfoPath OneNoteOneNote FrontPageFrontPage PublisherPublisher ProjectProjectStandardStandard

The Microsoft Office SystemThe Microsoft Office System

RMReal TimeReal TimeCommunicationCommunication

PersonalPersonalProductivityProductivity

Disconnected BusinessDisconnected Business Processes Processes

Disconnected InformationDisconnected Information

Disconnected PeopleDisconnected People

FormsForms

LOBLOBAppsApps

SuppliersSuppliers

CustomerCustomerDataData

LegalLegalDataData

E-mailsE-mails

TrainingTraining

ContractorsContractors

PartnersPartners

CustomersCustomers

Connected Connected InformationInformation

ResearchResearchDataData

Connected Connected Business Business

ProcessesProcesses

GroupGroupProductivityProductivity

InformationInformationWorkersWorkers

Connected Connected PeoplePeople

Connecting People Connecting People Enable Teams To Work With Speed And AgilityEnable Teams To Work With Speed And Agility

Microsoft Office 2003 allows you toMicrosoft Office 2003 allows you to Streamline communication Streamline communication

and collaborationand collaboration Protect and control who can access Protect and control who can access

vital business informationvital business information

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

A Day In The Life (Before)A Day In The Life (Before)

The Program Manager requests, The Program Manager requests, waits for, then gets data from waits for, then gets data from analyst for plan, then sends draft analyst for plan, then sends draft plan to team for review, schedules plan to team for review, schedules meeting, posts related materials to meeting, posts related materials to file server, marks materials file server, marks materials “confidential”“confidential”

Team members send Team members send revisions back to PM, revisions back to PM, try to find related try to find related materials on the materials on the network, and may network, and may forward or print forward or print confidential materialsconfidential materials

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

A Day In The Life (After)A Day In The Life (After)

PM pulls data PM pulls data into Excel for into Excel for analysis, analysis, completes plan, completes plan, then sends to then sends to team as shared team as shared attachment, attachment, schedules schedules meeting, posts meeting, posts related materials related materials to workspace, to workspace, and prevents and prevents forwarding, forwarding, printing, or printing, or copying copying confidential confidential materialsmaterials

Team member checks out Team member checks out plan to work on, then checks plan to work on, then checks it back init back in

Team member checks Team member checks workspace for info, workspace for info, sees that team member sees that team member is online, and sends IMis online, and sends IM

Team member opens plan, gets newer version Team member opens plan, gets newer version of plan from workspaceof plan from workspace

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

Connecting InformationConnecting InformationEmpower Your Employees To Increase Their Empower Your Employees To Increase Their Personal ImpactPersonal Impact

Microsoft Office 2003 allows your Microsoft Office 2003 allows your employees toemployees to Manage, prioritize and act on an Manage, prioritize and act on an

ever-increasing volume of ever-increasing volume of business informationbusiness information Help users deal with information overloadHelp users deal with information overload Provides new solutions to Provides new solutions to

productivity problemsproductivity problems

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

A Day In The Life (Before)A Day In The Life (Before)

Print long e-mail Print long e-mail messages and messages and documentsdocuments

Use Inbox as Use Inbox as to-do listto-do list

Leave your work Leave your work to researchto research

Stay tethered to your Stay tethered to your desktop computerdesktop computer

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

A Day In The Life (After)A Day In The Life (After)

Comfortably read e-mail Comfortably read e-mail and documents onlineand documents online

Flag messages then Flag messages then file themfile them

Set reminders for Set reminders for follow upfollow up

Easily find key Easily find key messages wherever messages wherever they residethey reside

Work better mobile Work better mobile or remoteor remote

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

Improving Productivity Across All Improving Productivity Across All UsersUsers

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

Staying On Top Of The WorkloadStaying On Top Of The Workload

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

Reducing E-mail Fatigue And Reducing E-mail Fatigue And Information OverloadInformation Overload

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

Keeping FocusedKeeping Focused

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

Connecting Business ProcessesConnecting Business Processes Unlock Your Organization’s Information AssetsUnlock Your Organization’s Information Assets

Microsoft Office 2003 allows your Microsoft Office 2003 allows your company tocompany to Provide more people better visibility Provide more people better visibility

into business informationinto business information Easily gather and reuse information Easily gather and reuse information

across business processes across business processes and organizationsand organizations

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

Connecting Business Connecting Business Processes – BeforeProcesses – Before

Salesperson enters Salesperson enters sales and sales and customer customer

information, information, submits orders in submits orders in custom sales appcustom sales app

Engineering waits for Engineering waits for data from sales and data from sales and

manufacturing systemsmanufacturing systems

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

Manufacturing Manufacturing stores data in stores data in custom LOB custom LOB applicationapplication

Management waits for reports Management waits for reports and analysis from sales, and analysis from sales, manufacturing, engineering, etc.manufacturing, engineering, etc.

Connecting Business Connecting Business Processes – AfterProcesses – After

Salesperson enters Salesperson enters sales and customer sales and customer

information, submits information, submits orders via InfoPathorders via InfoPath

Manufacturing Manufacturing publishes data in publishes data in XML for easy re-XML for easy re-useuse

Engineering analyzes Engineering analyzes data from sales and data from sales and manufacturing from manufacturing from

ExcelExcelManagement gets updated Management gets updated reports and information at reports and information at his desktophis desktop

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

XML in OfficeXML in Office enables… enables… Extraction of specific business data from Extraction of specific business data from

documents for automated processingdocuments for automated processing

Easy access to relevant businessEasy access to relevant businessdata in the document contextdata in the document context

Increased efficiency of business Increased efficiency of business processes with structured dataprocesses with structured data

Liberation of document contentLiberation of document contentfor repurposing and data-miningfor repurposing and data-mining

Automated report generation and document Automated report generation and document assembly from data or content repositoriesassembly from data or content repositories

……all within familiar, easy to use, powerful Word, Excel all within familiar, easy to use, powerful Word, Excel or Access!or Access!

Access To Information In A Timely Access To Information In A Timely Manner Wherever It ResidesManner Wherever It Resides

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

Expense Reporting With XML Expense Reporting With XML

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

Research SolutionsResearch Solutions

Connecting Connecting PeoplePeople

Connecting Connecting InformationInformation

Connecting Connecting Biz ProcessesBiz Processes

SummarySummary

Capture and harness corporate Capture and harness corporate knowledgeknowledge

Smarter decisions, faster actionsSmarter decisions, faster actionsConnecting Information

Increase corporate flexibility and Increase corporate flexibility and response timeresponse time

ConnectingBusiness Processes

Connecting People

Challenge: Inefficient CollaborationChallenge: Inefficient Collaboration

Disconnected PeopleDisconnected PeopleDisconnected PeopleDisconnected People

Disconnected DataDisconnected DataDisconnected DataDisconnected Data

SERVERSSERVERSSERVERSSERVERS PEOPLEPEOPLEPEOPLEPEOPLE

DEVICESDEVICESDEVICESDEVICES

Solution: Effective TeamworkSolution: Effective Teamwork

DATADATA

v-paulaw
Bobby - what is the second title that needs animated in here?

Questions?Questions?