the buying moment - how to listen, engage, and capitalize on social signals from your buyers

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Page 1: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
Page 2: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

THE BUYING MOMENTHow to Listen, Engage and Capitalize on Social Signals from Your Buyers

Page 3: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

“Green Boots” You have to keep on moving!

Page 4: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

MY SOCIAL SELLING JOURNEY

Page 5: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
Page 6: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
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THE PROBLEM

Page 8: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

90%of decision makers say they never respond to cold outreach. -CEB

Page 9: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

76%of sales emailsare never opened. -TOPO

Page 10: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

vGenerating Leads vs. Adoption Rate

Social Selling Opportunity

Page 11: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

DATA TRUMPS INTUITION

Page 12: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

Cold Calling vs. Social Selling

Page 13: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
Page 14: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

SOLUTION

Page 15: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
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Page 17: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
Page 18: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

THE SOCIAL SELLING PROCESS

Page 19: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

It’s all about the leads!Ken Krogue

Page 20: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
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Page 24: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
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Page 26: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

I have now picked up the “social scent”

SOCIAL TRIGGERS

Page 27: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

5

Page 28: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

Boolean Search Can Be Magical!

Page 29: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
Page 30: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

72% of buyers use social media to research before making a purchase, and 81% of buyers are more likely

to engage with a strong professional brand.

-LinkedIn

Page 31: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
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Page 40: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers
Page 41: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

TRACKING & ROI

Page 42: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

Social Selling Tracking in Salesforce.com

8,272 Qualified Leads in 7 Months.

Page 43: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

LinkedIn Sales Navigator – HireVue Sales Pipeline Creation

January 2015 February 2015 March 2015 April 2015 May 2015 June 2015 July 2015

Sales Pipeline in $ from LinkedIn

Sales Navigator

10.3M Sales Pipeline in 7 Months

Page 44: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

• Nosocialsellingprocess,cultureorgoals.

• NowayoftrackingsocialsellingeffortsandROI.

• Lackofexecutivebuy-in.

• Daily,weekly,andmonthlysocialsellingtrainingscustomizedforeachsalesteamrespectively.

• 93%socialsellingadoption.

• 10.3Minsalespipelinein7months.

• Biggestmid-marketdealclosedwithin24hrs.-$50k.

Page 45: The Buying Moment - How to Listen, Engage, and Capitalize on Social Signals from your Buyers

Q & A

Download Slides: http://www.embedsocialselling.com