the application gap in manufacturing
TRANSCRIPT
The application gap inMANUFACTURINGInfoVista commissioned Loudhouse to conduct a multi-country survey of large manufacturers in order to understand their priorities and challenges. More than 400 interviews were conducted with IT decision-makers involved in networking for manufacturing organizations. The respondents’ organizations had at least 1000+ employees.
The application gap inMANUFACTURINGInfoVista commissioned Loudhouse to conduct a multi-country survey of large manufacturers in order to understand their priorities and challenges. More than 400 interviews were conducted with IT decision-makers involved in networking for manufacturing organizations. The respondents’ organizations had at least 1000+ employees.
85%85%of them confirm that application performance positively impacts their customer satisfaction
of them confirm that application performance positively impacts their customer satisfaction
83%state that operational
complexity is an organizational challenge (more and more users, apps and systems to operate)
83%state that operational
complexity is an organizational challenge (more and more users, apps and systems to operate)
of manufacturers state it is a priority for them to guarantee
application performance
of manufacturers state it is a priority for them to guarantee
application performance
The top technology prioritiesover the next 12 months areThe top technology prioritiesover the next 12 months are
virtualizationvirtualization supply chainoptimizationsupply chainoptimization
87%
other challenges arethe pressurefrom the business
other challenges arethe pressurefrom the business
to cut coststo cut costs
71%71%
70%70%
& to improveproductivity& to improveproductivity
have experienced unplanned mission-critical application downtimein the last year
have experienced unplanned mission-critical application downtimein the last year
48%48%
69% 60%69% 60%
The proportion of businessapplications delivered via cloud is expected to rise
The proportion of businessapplications delivered via cloud is expected to rise
from
31%now
from
31%now
to
41%in twoyears
to
41%in twoyears
85%customersatisfactioncustomersatisfaction
84%employeeproductivityemployeeproductivity
82%supply chainmanagementsupply chainmanagement
81%ordercycle timesordercycle times
80%companyfinancial targetscompanyfinancial targets
75%number of calls to the IT helpdesknumber of calls to the IT helpdesk
Consistent and high levels of application performance are seen to have the most positive impact onConsistent and high levels of application performance are seen to have the most positive impact on
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