the act on assistance dogs for physically disabled … people with disab h their daily activities an...
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Ministry of Health, Labour and Welfare/Department of Health and Welfare for Persons with Disabilities Relief Division
Policy Planning Division Independence Promotion Office
The Act on Assistance Dogs for
Physically Disabled Persons (English Version)
1
In Japan, there is a law called “The Act on Assistance Dogs for Physically Disabled Persons”.
This law attempts to facilitate growth of the quality of the “assistance dogs for physically disabled persons” and use of public facilities for people with physical disabilities, to contribute to the independence and social participation of individuals with physical disabilities.
According to this law, the term “Assistance Dogs for Physically Disabled Persons” refers to “guide dogs”, “service dogs” and “hearing dogs” that have been certified by groups designated by the Ministry of Health, Labour and Welfare.
(*) “Assistance animals (other than dogs)” and “assistance dogs” that were trained at overseas training facilities are not recognized as “Assistance Dogs for Physically Disabled Persons” under this law, and will receive the same treatment as pets. This also holds true for
“Assistance Dogs” that are used by persons with disabilities other than physical disabilities. For this reason, please be aware that this law states that these animals are not permitted to
accompany individuals at places that have an obligation to accept “Assistance Dogs for Physically Disabled Persons” such as public facilities, public transportation, restaurants and hotels.
Please refer to the following leaflet for details.
About “Assistance Dogs” in Japan
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members of society.
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ogs”, “hearing dogs
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ogs are certified in a
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a better understand
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eyes, ears, or limbs.
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ogs”, and “service d
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persons with physic
d “service dogs” tha
ance with “The Act o
have received specia
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hese dogs are acce
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that everyone will ta
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that assist persons
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and social participat
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gs and accept the
ogs for Physical
abilities refers to
sist persons with
nce Dogs for
ot pets.
le to follow social
ccepted in many
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ill take some time
accept them as
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refers to
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ome time
them as
○ Hearing Dogs Hearing dog
to hear or
sounds in d
handlers of
alerts, and b
Hearing dog
Dog”.
Types of
○ Hearing Dogs Hearing dogs notify
to hear or have h
sounds in daily life.
handlers of sounds
alerts, and babies cr
Hearing dogs wear v
Types of Assi
○ Hearing Dogs dogs notify their han
or have hearing d
in daily life. They rec
of sounds such a
nd babies crying.
dogs wear vests w
Assistance
○ Guide Dogs Guide do
or have
town.
The dog
handlers
such as t
Guide do
tify their handlers, wh
e hearing disabilitie
ife. They recognize a
nds such as doorbe
s crying.
ar vests with a tag wr
Assistance Dog
○ Guide Dogs Guide dogs help
or have difficulty
town.
The dogs avoid
handlers about t
such as turns in th
Guide dogs wear
handlers, who are no
g disabilities, of va
recognize and notify
h as doorbells, FAX
ith a tag written “He
○ Service Dogs Service do
in their limb
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picking thi
him/her, br
and helpin
clothes.
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written “S
stance Dogs
○ Guide Dogs dogs help people w
ve difficulty seeing s
dogs avoid obstac
lers about the path
as turns in the road.
dogs wear harnesse
, who are not able
ilities, of various
e and notify their
orbells, FAX ring
g written “Hearing
○ Service Dogs Service dogs help
in their limbs with th
These dogs can
picking things up
him/her, bringing o
nd helping with pu
clothes.
Service dogs we
written “Service Do
elp people who are n
lty seeing safely nav
void obstacles and
ut the path they are
in the road.
ear harnesses.
not able
various
tify their
AX ring
“Hearing
○ Service Dogs dogs help people w
limbs with their daily
dogs can aid thei
things up and han
, bringing over requ
lping with putting on
e dogs wear vests
“Service Dog”.
le who are not able t
g safely navigate th
stacles and notify
ath they are walkin
lp people with disab
h their daily activities
an aid their handle
up and handing the
g over requested ob
putting on and rem
wear vests with a
re not able to see
navigate through
and notify their
are walking on,
le with disabilities
aily activities.
their handler by
handing them to
equested objects,
on and removing
ests with a tag
le to see
through
tify their
lking on,
isabilities
ndler by
them to
objects,
removing
h a tag
It is require
Persons” th
Please do n
● The following places are required to ac- Public
organiz
- Public
trains, b
- Public fa
facilities
and hot
general
- Offices
Offices
public o
Private
more e
● Places which should make efforts to accept assistance
- Offices (
Private
than 50
- Private
Assista
It is required under
Persons” that assista
Please do not prohib
● The following places are required to acPublic facilities
organizations
Public transpo
trains, buses and
Public facilities s
facilities, resta
and hotels whic
general public
Offices (work pla
Offices of the
public organizat
Private busine
more employee
● Places which should make efforts to accept assistance dogs are
Offices (work pla
Private busines
than 50 employ
Private housing
Assistance D
uired under “The A
” that assistance dog
o not prohibit their e
● The following places are required to aclic facilities that a
nizations
blic transportation
s, buses and taxis)
lic facilities such as co
ities, restaurants,
hotels which are us
eral public
es (work places)
ces of the country
lic organizations
ate businesses wi
re employees
● Places which should make efforts to accept ce dogs are as follow
es (work places)
ate businesses with
n 50 employees
te housing
ssistance Dogs g
der “The Act on As
sistance dogs be acc
ohibit their entry just b
● The following places are required to acities that are mana
sportation (such a
and taxis)
s such as commercia
staurants, hospital
re used by th
places)
the country or loca
izations
inesses with 50 o
● Places which should make efforts to accept are as follows:
s)
nesses with less
nce Dogs go eve
e Act on Assistance
dogs be accepted in
ir entry just because
● The following places are required to act are managed by
n (such as
s commercial
s, hospitals
used by the
ntry or local
with 50 or
● Places which should make efforts to accept
ogs go everywhe
Assistance Dogs fo
accepted in various p
ust because it is a “do
● The following places are required to accept assis
anaged by the co
● Places which should make efforts to accept
o everywhere wit
nce Dogs for Physic
in various places a p
se it is a “dog”.
cept assistance do
by the country or
● Places which should make efforts to accept
rywhere with thei
s for Physically Dis
s places a person m
sistance dogs:
country or local p
re with their user
ysically Disabled
a person may go.
or local public
h their users.
Disabled
n may go.
al public
Users of
assistance
health and c
● Assistance dogs are trained to relieve themselves when and where their users ins
● Assistance dogs are trained to wait patiently under the charge of their users. - At rest
unde
- At acc
place
- In publ
Assist
● Users of assistance dogs mand sha
check
Assistavery hea
Users of assistanc
assistance dogs’ ac
health and cleanline
● Assistance dogs are trained to relieve themselves when and where their users instruct the
● Assistance dogs are trained to wait patiently under the charge of their users. At restaurants o
under the tab
At accommoda
places such a
In public transp
Assistance dog
● Users of assistance dogs mand shampooing
check-ups.
Assistance Dvery healthy.
of assistance dogs
ce dogs’ activities an
nd cleanliness.
● Assistance dogs are trained to relieve themselves when and where their ruct them to.
● Assistance dogs are trained to wait patiently under the charge of their users. restaurants or eating
nder the table until th
accommodations suc
laces such as the cor
ublic transportation s
sistance dogs avoid s
● Users of assistance dogs mshampooing them,
sistance Dogs hry healthy.
tance dogs take g
’ activities and make
● Assistance dogs are trained to relieve themselves when and where their them to.
● Assistance dogs are trained to wait patiently under the charge of their users. ts or eating facilities…
table until the meal is
odations such as ho
h as the corners of r
nsportation such as t
dogs avoid soiling th
● Users of assistance dogs make effo
oing them, and als
nce Dogs have be
ogs take great res
s and make efforts to
● Assistance dogs are trained to relieve themselves when and where their
● Assistance dogs are trained to wait patiently under the charge of their users. ing facilities…Assista
il the meal is over.
such as hotels and
corners of rooms or
on such as trains, bu
id soiling the seats b
ake efforts to ke
m, and also vaccin
ogs have been tr
great responsibilit
ke efforts to maintai
● Assistance dogs are trained to relieve themselves when and where their
● Assistance dogs are trained to wait patiently under the charge of their users. ies…Assistance dog
al is over.
hotels and inns…A
of rooms or near the
as trains, buses, taxis
the seats by staying
efforts to keep their
also vaccinate and
ave been trained
responsibility in m
ts to maintain the ass
● Assistance dogs are trained to relieve themselves when and where their
● Assistance dogs are trained to wait patiently under the charge of their users. istance dogs wait in
ns…Assistance
or near the entrance
buses, taxis, etc…
ts by staying by their
o keep their dog clea
ccinate and take t
en trained well,
ibility in managing
ntain the assistance
● Assistance dogs are trained to relieve themselves when and where their
● Assistance dogs are trained to wait patiently under the charge of their users. dogs wait in areas su
…Assistance dogs w
the entrance way.
axis, etc…
ying by their users’ fe
eir dog clean by bru
and take their dog
ained well, and a
managing their
assistance dogs’
● Assistance dogs are trained to relieve themselves when and where their
● Assistance dogs are trained to wait patiently under the charge of their users. t in areas such as
nce dogs wait in
nce way.
heir users’ feet.
clean by brushing
e their dogs for
well, and are
ing their
ce dogs’
● Assistance dogs are trained to relieve themselves when and where their
● Assistance dogs are trained to wait patiently under the charge of their users.
such as
s wait in
brushing
dogs for
● Make sure not to talk to, stare, touch without permission, or try to grab the attention
● Make sure not to offer water or food to an assistance dog. Users o
drinks, alo
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● Inquiries/complaints towards accompanying and usage of assistance dogs Forward
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● The Assistance Dog Homepage and related laws of “The Act on Assistance Dogs for
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● Inquiries/complaints towards accompanying and usage of assistance dogs Forward inquiries
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● The Assistance Dog Homepage and related laws of “The Act on Assistance Dogs for Physica
http://www.m
Ministry of H
within the “
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hen an assistancst with its user, t
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the assistunderstandunder “ThPersons”, their dog’s
● If the assistance dog blocks passageways, sniffs around or
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● Assistance dogs are able to wait under their users’ instruction, so there is no spaccommodate them
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also that thg’s actions and healt
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are occasions whereven when accompannce dog user in trouy speaking to him/h dog users).
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● If there are complaints from other customers about accepting dog along with iy explaining the oblig
t on Assistance Dogalso that the users ns and health mainte
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ccepting assista
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● If there are complaints from other customers about accepting long with its user,ing the obligation to istance Dogs for Ph
t the users are highealth maintenance.
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here the assistance panied by his/her d
trouble, please try coim/her or through w
ting assistance d
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● If there are complaints from other customers about accepting h its user, please bligation to accept thDogs for Physically rs are highly respointenance.
● If the assistance dog blocks passageways, sniffs around or communicate it clea
assistance dog’s usby his/her dog. If yolease try communicar through writing (in
ssistance dogs
● Assistance dogs are able to wait under their users’ instruction, rnishings needed to
● If there are complaints from other customers about accepting ser, please ask fo to accept these dogs
r Physically Disabledighly responsible fo
● If the assistance dog blocks passageways, sniffs around or nicate it clearly to the
ce dog’s user needsr dog. If you see an
y communicating withh writing (in case o
ance dogs
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ally Disabled sponsible for
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Summary of “The Act on Assistance Dogs for Physically Disabled Persons”
● The purpose of “The Act on Assistance Dogs for Physically Disabled Persons” is to contribute to the promotion of independence and social participation of persons with physical disabilities (Article 1 of the Act).
● “Assistance dogs for physically disabled persons” is the generic term for certified guide dogs, service dogs and hearing dogs (Article 2 of the Act).
● Assistance dogs under “The Act on Assistance Dogs for Physically Disabled Persons” wear a sign stating information such as their breed, certification number and date. Additionally, users should carry documents stating information such as the assistance dog’s health care record and proof of being an assistance dog such as the dog’s Assistance Dog Certificate when using or visiting facilities. These documents should be displayed at the request of related parties (Article 12 of the Act).
● The following facilities may not refuse assistance dogs and their users, except under unavoidable circumstances that may lead to substantial harm to the facilities, related areas, and to the users of the facilities (Article 7, 8, 9, 10 of the Act):
- Public facilities that are managed by the country or local public organizations and public transportation (such as trains, buses and taxis)
- Public facilities such as commercial facilities, restaurants, and hospitals which are used by the general public
- Private businesses with 50 or more employees (work places)
* The “Act” within the parenthesis indicates “The Act on Assistance Dogs for Physically Disabled Persons”