The 12 Administrative Assistant and Office Pro Roadblocks and Remedies

Essential management skills for administrative excellence

A dual-purpose webinar – to give you quick tools to deal with your office challenges and to provide a preview into some of the areas we’ll tackle at : The Executive Administrative Professional Online Training Camp

©Meryl Runion Rose, Meryl@TheSynergyCenter.com 719-684-2633

FREE WEBINARWed, Oct

17th, 11:15 am

MDT1:15 EDT

Are you bigger than people can see?

Define your roleIn terms of the whole

Yes

No

The Executive Administrative Professional Online Training Camp

Is your vision invisible?

Your own true north Draws you forth

Yes

No

Are you constantly putting out fires instead of focusing on bigger priorities?

Firefighters know – you don’t put out every fire.

You do hold the line.

Yes

No

Do your days seem mechanical?

Whether you created your job standards or not, you can make them your own.

Yes

No

Does Execuphobia undermine your effectiveness?

You can’t afford to have Execuphobia.

Your leadership can’t afford for you to have it either.

Be afraid with them, not of them. That way you can help them succeed.

Yes

No

Do the tasks no one else wants fall to you?

“It’s not my job” doesn’t fly…

…unless you say it this way.

Yes

No

Do you have responsibility without authority?

You have 3 sources of POWER

PersonalKnowledgePositional

Are you using them?

Yes

No

Is this ever you?

You’re a doormat and you’re not “just and admin”.

So- what ARE you?

For starters, you are a professional and you can expect to be treated as one.

Teach others how to treat you.

Yes

No

Does multi-tasking leave you fragmented?

From multi-tasking to serial tasking with a “Personal Kanban System”

How much WIP do you have?

(Work in Progress)

How much is optimal?

Yes

No

Is there never time to do it right the first time (but always time to do it over)?

One eye is on correcting the error.

The other eye is on keeping it from happening again.

Yes

No

Do you update your boss on the run?

“I have three points and I need two minutes of your time.”

SituationImpactAction

“If you can give me a half hour of your undivided attention I will be able to work more efficiently and not have to interrupt you as much during the day.”

Yes

No

Does clutter complicate your day?

Keep it

SIMPLE

Sort, straighten, shine, standardize and sustain your office daily – whether you work in a lean organization or not.

Yes

No

Did you answer:

Then join us for The Executive Administrative Professional Online Training Camp

At Home or in Your Office: Tuesdays, Nov. 13 - Dec. 4, 2012 1-4pm ET

Would you like more intensive study?

Yes!to any of the questions?

Meryl Runion Rose is the author of ten books on communication excellence

Resources that can help you get the most out of this webinar

PowerPhrases: Words crafted to get results that work for everyone

SpeakStrong: The Communication Skills Behind the Phrases

Perfect Phrases for Office Professionals: Well considered wording for common Admin and Executive Admin challenges

Perfect Phrases for Managers and Supervisors: Get results through others

Perfect Phrases for Icebreakers: Conversation starters for networking and for meetings.

The 3 Sources of Power for Admins: DVD or audio download: How Assistants can Master Tough ConversationsYou have more power than you know.

Available at www.speakstrong.com/store