tgestiona logistics

Telefônica Serviços Empresariais do Brasil Ltda.

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Our Company Brazil and World, Organization, Revenues, Clients

Market Our Logistics Solutions & Operating Area

Logistics Credentials Numbers, Clients, Certifications and Technology


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Our Company Brazil and World, Organization, Revenues, Clients


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Our Company Brazil and World

TGestiona was born in 2001 to serve Telefonica Group as a Shared

Services Center. But we did more: now we provide services for

companies that want efficiency, low costs and experience.

1,600 Brazil 7,000 world

R$ 213 MM BR € 375,7 MM world

Spain, Chile,

Argentina, Peru

Employees

Revenues Other Countries

São Paulo - Parana - Santa Catarina

- Rio Grande do Sul - Para -

- Rio de Janeiro - Minas Gerais -

Pernambuco

Locations In Brazil


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Our Main Clients

TIWS TESB

http://www.tgp.com.br/

http://www.ztebrasil.com.br/pub/br/profile/200807/t20080709_709.htm


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Market Our Logistics Solutions & Operation Areas


Reverse Logistics

E-Commerce

Warehousing & Distribution

Our Logistics Solutions

Logistics for products with high added value


Receive and Process Orders

Kits Customization

Quality Assurance for products

Severe Risk Management

More than 150 KPIs monitored

Web-Tracking and Online Reports

Serial Number tracking along the

complete Supply Chain


Warehousing & Distribution

Our locations are strategically positioned to

cover the main Brazilian states. More than 3

million door-to-door deliveries annually

Stock Management

Shipping Management

Picking and Packing



E-commerce

A complete platform for manufacturers to launch

a new business channel

B2B & B2C e-commerce tools

Complete O2D processes, including

collection

Fast set-up, minimum start-up costs

Warehouse Management

Experts in door to door

Post-sales Reverse Logistics

Management Reports, Integrated BI

Warehousing & D2D

Distribution

Customized e-store

IT Infrastructure

Included


76,000 items returned per month

Governance: integrated Supply Chain

control

Standardized Processes

Specific Indicators

Recycling Included (through partnerships)

Best Practices in Brazil

Social and Environmental Benefits


Reverse Logistics

Reuse, repair, recycle: the correct destination for

discarded products is the key to bring profitability

and improve sustainability indicators

Scheduled Pickup

Classification

Correct Destination



Reverse Logistics

Logistics Reverse Process is the winner of the prize

Project Of The Year 2010, granted by FGV.


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Logistics Credentials Presence, Numbers, Clients, Certifications, Technology


Presence in the

main states in

Brazil

TGestiona Logistics Credentials: Presence


14 distribution centers throughout the main State (São Paulo)

TGestiona Logistics Credentials: Presence

In São Paulo,

we deliver in

D+1


Electronic Equipment

Delivered / Year

TGestiona Logistics Credentials: Our Numbers

Deliveries

Door to Door / Year

Returned

Equipment / Year


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TGestiona Logistics Credentials: Our Main Clients

http://www.ztebrasil.com.br/pub/br/profile/200807/t20080709_709.htm

http://images.google.com.br/imgres?imgurl=http://blogs.technet.com/blogfiles/jbuff/WindowsLiveWriter/AreyoulookingforaDPMservertryaDataProtec_F2EF/Dell_logo_circle_2.png&imgrefurl=http://wezo.com.br/site/noticias/page/Dell-compra-empresa-de- gerenciamento-de-sistemas&usg=__Jq5OoQHvg__6VSk2VhhYcFvAwJ0=&h=322&w=322&sz=38&hl=pt-BR&start=5&itbs=1&tbnid=Su61sqyrgV7TqM:&tbnh=118&tbnw=118&prev=/images?q=dell&hl=pt-BR&rlz=1T4GFRE_pt-BRBR371&tbs=isch:1


TGestiona Logistics Credentials: Our Certifications and Processes

TGestiona Logistics has been certified

since 2007

Radio TGLog: Our way to gather commitment

from our employees

Casa Limpa: The culture of 5S implemented in

100% of our warehouses

ISO 9001:2008

People management


TGestiona Logistics Credentials: Our Certifications and Processes

TGestiona Logistics is associate

member of the Brazilian Reverse

Logistics Association

2008-2010: Member of the directive

committee


TGestiona Logistics Credentials: The way we gather commitment from our partners

TGestiona offers a special prize to

our best partners

Create competitive conditions through periodic

evaluations of our partners aiming to reward the best

performers Objective


TGestiona Logistics Credentials: Technology

Our IT team is prepared to develop the most innovative

solutions for TGestiona Logistics operations

More than 40 highly experienced professionals working on ERP solutions,

IT infrastructures, Business Intelligence and web platforms (both Java and .Net)

http://www.sythex.com.br/index.php

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@LogisticaTG