teziv 1.3.1
TRANSCRIPT
TEZIV N E X T G E N E R AT I O N H O S P I TA L I T Y & T O U R I S I M M A N A G E M E N T P L AT F O R M
CONTENTS
Background & Introduction
Teziv Platform
Teziv- Pro
Teziv- Ext
About Us
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BACKGROUND & INTRODUCTION
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HOSPITALITY SECTOR CHALLENGES The Hospitality business model is characterized by high fixed-costs and variable
income. Fluctuations in occupancy and room-rate demand tight cost control. Yet the increasing expectations of Gen-Y Guests won’t tolerate less than excellent service. In this ppt, we have defined five key challenges and explore how Communications technology & our platform has a pivotal role in providing optimized solutions for each.
Challenge #1 – Guest Profiling Challenge #2 – Social Media & augmented realityChallenge #3 – The Demanding Customer Challenge #4 – Lowering Cost, Increasing Revenue Challenge #5 – Reaching to the guest
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GOVERNANCE SHIFT TO MEET CHALLENGESCurrent Stage To be StageTraditional Marketing & Customer profiling
Digital marketing & virtual augmented reality
Traditional ERP Guest DrivenIsolated Modules & Discrete Source
Collaborative and Policy driven Information governance (online booking, SOA based services, ERP to check into check out management
On premise (Web based / Client Server)
Web based (Cloud hosted)
Admin/Data entry Driven Data delivery driven (smart phone & web driven)
MIS report Data Analytics drivenOne time buy SaaS
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OUR RECOMMENDATION-PROPOSED SOLUTION We have listed our recommendations based on our hospitality sector
domain expertise.Service:-
Have a complete web & tablet based guest lifecycle management system
Have a complete centralized hospitality recruitment & training management system.
Have a complete mobile & web based complain/feedback management system
Have a completely web based centralized backend system like HR, payroll, procurement, inventory & store management system.
Integrate with adhoc report builder to build reports and analytics yourself.
Have a digital, social media & virtual augmented reality based marketing system
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OUR APPROACH Profiling consumer loyalty data with previous transactional data to
model consumption ability Best Practices for Upselling and Cross-selling through mobile
enabled services Motivating guests to book through direct channel To refine possible revenue streams (meetings, conferencing, room
upgrades, personal training, tours & activities, cycle hire, – the list is endless)
Integrating wellness into the guest experience Transforming the traditional to Multi-Use Spaces To analyse click stream data and maintain price imparity Take a holistic approach. It’s not just about in-room revenues but
managing inventories across the hotel and a on every channel To channelize corporate travellers Use social media to distribute last-minute ancillary offers 7
TEZIV PLATFORM
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Hospitality
Solution
Teziv-Core
Teziv-Pro
Digital marketi
ng
Teziv-Ext
Teziv suite is a hospitality
management platform hosted on the cloud for OTA’s and hotels & group
of hotels.
Hotel G
uest Self Service
1. B
ooki
ng
Plat
form
2. Front Desk
Managem
entG
uest
An
alyt
ics
Teziv (Core)
TEZIV-CORE PLATFORM
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WHAT DOES TEZIV- CORE OFFER?
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Reservation/Booking (online & offline) Hotel booking Venue booking Bar Booking Restaurant /Table Booking
Hotel Front Desk Management System Hotel CRS & Front Desk integration with e-CRM Anywhere anytime Room Management & Cloud Reservation Matrix with Integrated hotel
online distribution (OTAs) Quick and efficient check-in / out POS Housekeeping & maintenance
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WHAT DOES TEZIV-CORE OFFER?
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Mobile Guest Self Service Paperless coordination Pre arrival and Post departure Guest engagement & Information at your fingertips
Mobile Tracking & Analytics Guest Arrival Reservation Matrix Service Matrix Exception Management Analytics
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Reservation & Booking Engine
OnlineBooking
from Customer Website
Last Minute Booking
OTA Integrato
r
2Way Inventory Managem
ent System –for hotels
TEZIV – RESERVATION BOOKING ENGINE
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ONLINE BOOKING AT CUSTOMER WEBSITE
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World-class solution for guests to book and pay online
Manage room sales functions from a single intuitively designed console
Reduced loss of customer due to absence of choices
Online rescheduling's, cancellations and refunds
Expand market from leisure to business customers
Improve Revenues with Better Upselling Delight Guests with special Package
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SAMPLE ONLINE BOOKING WEBSITE
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CENTRALISED BOOKING FRONT-DESK ADMIN
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This is our core solution designed for centralized management/agents
Always available booking and “raise payment request” capability.
Complete visibility to all bookings , updates and cancellations
Automated and periodic notifications to you and your guests mobiles / email.
Manage room sales functions from a single intuitively designed console
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SAMPLE CENTRALIZED BOOKING FRONT-DESK ADMIN
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PROFESSIONAL 2WAY INVENTORY MANAGEMENT SYSTEM
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This is the inventory management system & reservation designed for hotels front desk
Can easily update the inventory both way
Always available booking and “raise payment request” capability.
Complete visibility to your all guest list, available room inventory, upcoming check ins
Automated and periodic notifications to you and your guests mobiles / email.
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SAMPLE 2-WAY INVENTORY MANAGEMENT SYSTEM
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Hotel CRS & Front Desk integration with e-CRM
Room Assignment
Check-in & Check Out
POS
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TEZIV FRONT DESK MANAGEMENT
SAMPLE 2-WAY ROOM ALLOTMENT
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www. Tejiv.com
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SAMPLE CHECK-IN (EXPRESS)
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www. Tejiv.com
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SAMPLE POS
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www. Tejiv.com
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HOTEL POSITION
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SAMPLE MANAGER REPORT
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SAMPLE IN-HOUSE REPORT
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SAMPLE MIS REPORT
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SAMPLE SALES REPORT
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GUESTS SELF SERVICES
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Simple mobile app to take care of Pre-arrival Arrival – Do self check –in During stay – check the bill, order room service,
request check-out , see bill and digital services Post Departure – Do the rating and feedback
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MOBILE TRACKING & ANALYTICS FOR HOTEL OWNER / MANAGER
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Simple mobile app to address incoming booking requests while you are on the move
Update your 2way IMS on mobile Take your front-desk tasks along while you travel
or while you take a break at home. Complete visibility into current status of your hotel,
while you are away from the hotel. Analytics
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HRMS & Payroll Accounting Purchase Inventory/
Store
TEZIV-PRO
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LeaveAttendanceProfile Leave Entry Accounting with Reports
and Dashboards Email and SMS
Notifications Integrated with
Attendance System
Supports Manual, Biometric and Barcode devices
Out of the Box Reports for Absentees and Late Comer
Employee Profile Profile Search Profile Updating for Key
Fields Photo Uploading
Training Training Registration Training Assessment Training Feedback Training Performance
Measurement
TEZIV-PRO(HRMS)
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Payroll Payroll preparation Statutory reporting Payroll self service
TEZIV-PRO(HRMS): DASHBOARD
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TEZIV-PRO(HRMS): MOBILE VIEW
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Accounting
Requisition Tracker Inventory Item Master List Inventory Item search Multiple Warehouses/stores Multiple receive/issue screen formats
and views Barcode scanning at receiving Inventory used units archives In Stock, On Hold, Committed, and On
Order totals and details Monthly demand auto-calculation based
on historical data Inventory Import/Export
Requisition Management Vendor Management Purchase order processing Order cancellation & order
closing Quality inspection of goods GRN Processing Bill of Entry
Procurement
Store Master Setup Receivable Management Payable Management Statuary Reporting
TEZIV-PRO(FINANCE ,PROCUREMENT & STORE)
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NB: Integrated & Customized Front Accounting-Open Source
TEZIV-PRO(FINANCE & ACCOUNTING)
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TEZIV-PRO(PROCUREMENT)
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TEZIV-PRO: INVENTORY/STORE
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Guest Grievance
ManagementFeedback
ManagementOnline
Recruitment E- Tendering
TEZIV-EXT
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TEZIV-EXT: DATA SHEETGrievance Management
Online grievance registration Grievance tracking by citizens Grievance tracking by dept
Online submission of resume for teaching and non-teaching posts
Rule based candidate scrutiny Admit card generation Report generation Exam Registration Payment gateway Integration Self Assessment both mobile
& computer Report generation
Online Recruitment
E-Procurement- progress Online Registration
Payment gateway Integration Vendor selection Report generation
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Feedback Dynamic feedback Dynamic question setup Report creation
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TEZIV-EXT: GRIEVANCE MANAGEMENT
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TEZIV-EXT: GRIEVANCE MANAGEMENT PORTAL
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Raise New Complain Fill up the details Complain Details
TEZIV-EXT: GRIEVANCE REGISTRATION
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TEZIV-EXT: FEEDBACK
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TEZIV-EXT: ONLINE RECRUITMENT
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TEZIV-EXT: ONLINE RECRUITMENT
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NB: This e-admission system will be customised for e-tender
TEZIV-EXT: E-TENDERING
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50+ development & professionals have strong expertise in open source, mobile, Data Warehouse, Data Mining & Forecasting, Web, and Cloud computing platform.
Have 70+ implementation staff across globe. Has built in products in utility, education & hospitality to provide mobility
and analytics services. STL senior management has earlier worked for global clients like apple,
HP, SCE, APS, Central govt, Singapore Govt representing organizations like Infosys, TCS, Wipro, HP, HCL and etc
Have more than 400 education institutes are customer using online admission, ERP, online examination, online recruitment & etc
It is a ISO 9000 and NICSI empanelled vendor STL Has branch office at New Delhi and partner offices at Hyderabad,
Banglore ,Singapore and USA. It has also SI partners like Tatwa , SoftforceApp, Acesocloud and etc
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STL OVERVIEW
Customers-Consulting Xerox-Parc, Palo Alto, USA Marvell – Semiconductor, San Jose Nanosolar - Solar, San Jose Deeya Energy – San Jose Zimpi Inc. – Digital Marketing, LA Nityo – IT service , Singapore (Singapore
International Foundation) L&T PhramARC - Pharmaceutical, India ESS – IT Service , India Tcube Solutions, India CMGI, Govt of Odisha Odisha Municipality through TCS
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Customers – Energy Utilities NESCO Utilities, India Riverside Utilities Rourkela Steel Plant, India APIPL
Customers - Education MSME & CTTC CUTM University VSSUT University Silicon Eng colleges, India CV Raman College of Engineering GITA Engg college, India DAV, CSPUR Hippo Campus ( 320+ schools) AWES – Army Welfare education society (137
schools)Customers - Hospitality
HAP, Puri, India SagarTarnag, Puri, India
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OUR CUSTOMER
THANK YO
UC O N TA C T @ S T L I N D I A . C O M+ 9 1 6 7 4 6 0 7 5 1 0 0W W W. T E Z I V. C O M