texting transition claire craig and neil mayne. overview and background the broader context of the...
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![Page 1: Texting transition Claire Craig and Neil Mayne. Overview and background The broader context of the work –My research: health promotion –LTA post: exploring](https://reader035.vdocuments.mx/reader035/viewer/2022062314/56649ea95503460f94bad0b3/html5/thumbnails/1.jpg)
Texting transition
Claire Craig and Neil Mayne
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Overview and background
• The broader context of the work
– My research: health promotion– LTA post: exploring how students negotiate
transition points during their degree course– Year tutor– Role of IT: existing precedent– Drawing on skills and experiences of students
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Enabling students to manage transition
• Good evidence to highlight benefits of supporting students during key transitional points on their course
• Literature: building resilience and enabling students to develop support networks
• Interested in ‘first point of transition’ – going to university
• Autonomy findings ‘feeling able to seek help’
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The project
• Consultation with second year occupational therapy students: ‘what messages would you have found useful during that first semester?’
• A series of statements were developed by the students
• Ethical approval was gained• First year students were invited to participate
in the project. Option to opt out: by texting word ‘end’ at any point during this time
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• Statements were sent every Monday morning for a total of eight weeks
• Some of the texts linked with course specific events (e.g. assessments)
• A short evaluation was undertaken at the end of the semester
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Examples of texts
• Hope all is going well. Remember you are not expected to know everything at once. If you are unsure of something please ask. Best wishes Claire and Julie
• Check out the sports facilities at the university. Taking time to exercise can help to relieve stress and is important for good physical and mental health.
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Results
Did you find the text messaging useful
No:4 Yes: 53
Would you recommend the service to others
no: 5 Yes: 52
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Suggestions for development
• They were nice but at the same time could have been more relevant to issues within the course
• Some messages were vague and could have had more specific information on them
• Felt supported although I would rather have talked - I didn't know if I could text back
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Most helpful/unhelpful
• The one that said you are here because we believe in you as this came at a time when everybody seemed to be feeling the pressure. I know it was a time when I was doubting my ability and this helped me to remember how hard I'd worked to be here.
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Sense of belonging
• I generally liked all the messages as they made me feel connected to the course
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Encouraging statements
• Lovely texts: think of all the people who applied and you were chosen…you're not expected to know everything at once
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• The good luck for presentations/digital story telling messages because they related to what we were doing
• The most helpful ones were specific eg 'following your presentations
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Not just what you say…
• I liked the overall tone of the text messages. You are obviously very insightful/perceptive as most texts seemed to pick up exactly how I was feeling.
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Benefits of service
• They gave me a boost and gave me confidence to continue and not give up
• Very supportive and encouraging at times when things can be a struggle
• It confirmed that I was on the right course• Made me feel positive and that I was able to
continue the course
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Negotiating difficult points of the course
• It supported me that I was feeling stressed/ overwhelmed
• It helped me to clarify that it is normal to feel under pressure and overwhelmed and to make sure we keep some kind of balance and look after ourselves
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Source of motivation
• It was really nice to receive a motivational message and helped to keep my spirits up.
• Motivating and encouraging
• Motivational +++
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• Support – main perceived benefit• I felt supported and liked that the department
is in contact and available if needed• It's good to know that there is support,
especially during the start of university when there's a lot to take in
• Reassuring hearing from the tutors
Feeling supported
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Relationship with staff
• The message saying that we were chosen to be on the course made me feel valued
• Knowing someone cared• Knowing that you care enough to provide such
a service• Support and encouragement, feeling in
contact with staff and that they are aware of us as a year and understand the pressures we are under
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Practical actions
• It motivated me to do things ie 'try to build exercise into your routine' etc
• The exercise one motivated me to get up and go to the gym that week
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Messages you would like to send me…
• Thank you for all the lovely caring messages received
• Thanks for the texts• Thank you for the support of a text each week.
This has made me not feel like giving up.• Thank you• Thank you for the support• Thank you for your help
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• Thanks for all the help and encouragement Claire! I really think you should continue with it!!
• Thank you for providing reassurance/inspiration in a fun way.
• Thank you, thank you so very much for caring