Questions 144-146 refer to the following memorandum.

To:Financial Department employeesFrom:Suleman Daud, Vice President of FinancesSubject:Training seminar change

Thefinancial department training seminar scheduled for Monday, August 6, has been due to a

144. (A) conducted(8) postponed(C) relocated(D) continued

maintenanceproblem with our meeting room. The repairs will be completed by the end of the week, so weareplanning to hold the seminar on the following Monday, August 13.

Pleaseremember that this is a ------- training session for all employees in the financial department. We will145. (A) minor

(8) modern(C) mechanical(D) mandatory

learningabout the new bookkeeping software that the company will adopt starting next month, anderyonemust be there.

l- 000 has a schedule which conflicts with the new date for the seminar, please let me know immediately.146. (A) everyone

(B) all(C) whoever(0) anyone

you. I'll see you all on August 13.

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Actual Test 2 41

There have been many problems with the copier since I bought it. The first thing I noticed was that thepaper gets stuck almost every time I use it. I have tried all of the troubleshooting tips in the manual, but thepaper continues to ------- in the machine. Also, the copier is not ------- with some of the computers in my

147. (A) fix 1'48. (A) compatible able(B) jam (B) reserved(C) pass (C) systematic As(D) work (D) ordinary

Because of these problems, I would like to send the product back to you for a refund. Please contact me fivewith instructions on your ------- process so that I may take care of this as soon as possible.

149. (A) return I ca(B) application sup(C) sales goi(D) replacement you

Questions 147-149 refer to the following letter.

Customer Service DepartmentPorelli Electronics45F Hartford WayLondon, England

Dear Customer Service Representative:

I recently purchased a photocopier made by your company. It is the Porelli X-Force Color Copier, model#5G.

office. I bought it because I thought it was able to connect with every kind of computer. And finally, themachine makes a very loud humming noise while in operation, and this is distracting to everyone near it.

Sincerely,Phil Goudie

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tions 150-152 refer to the following email.

To:Georgina Gilmour <gilmour@naratell.com>From:Christian Thomas <christianthomas@sendme.com>Subject:Completing the supply contract

Iamcurrently working on the revisions to the contract with our supplier, which is due this Thursday.Unfortunately,I have not been able to devote as much time to this ------- as is needed, and I doubt I will be

150. (A) delivery(B) assignment(C) malfunction(0) order

ableto finish it on time.

As you know, my department is very busy this time of year ------- new contracts. I have been involved with151. (A) secured

(B) securehe (C) securityear it. (0) securing

ct me five different projects in the last month, which is why I have fallen behind with the supply contract.

I can only think of two options to resolve this situation. The first would be to extend the deadline on thesupply contract, giving me perhaps another week to complete it. If this is unacceptable, however, then I amgoing to require additional help to finish the contract on time. I don't know if you could spare anyone fromyour team to ------- me, but that would be tremendously beneficial.

152. (A) oversee(B) reimburse(C) assist(0) transport

Please let me know how we should proceed with this contract. I am open to any other ideas you may haveon the matter.

Thank you,

Christian Thomas

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ntriviet.com www.nhantriviet.com Actual Test 2 43

be leaSea Inn. I wanted to share with you our experiences during our stay at your hotel. everyl

We were all very ------- by the accommodations at the White Sea Inn. Our room was beautifully decorated, If .142. (A) deprived 146.

(B) impressed(C) confused(D) disappointed

and the entire building had a great atmosphere. I especially liked the artwork on display in the dining room. My (

The service we received was also wonderful. We actually were given a discounted room ------- because the Tha143. (A) toll

(B) amount(C) cost(D) rate

PART 6

Directions: Read the texts on the following pages. A word or phrase is missing in some of the sentences.Four answer choices are given below each of these sentences. Select the best answer to complete thetext. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 141-143 refer to the following letter.

White Sea Inn519 Oceanview St.Bay Point, ME

Dear Sir or Madam,

My family and I recently returned from our vacation in Bay Point, where we ------- five nights at the White141. (A) spend

(B) are spending(C) spent(D) will spend

To: FinanFrom: SuiSubject:

The fina

Please

room we reserved wasn't ready when we arrived. And all the staff members were very courteous.

Bay Point was a fantastic place to spend our vacation, and the White Sea Inn was the perfectaccommodation there. We will definitely consider your hotel the next time we are in the area.

Thank you so much,

Angela Grosch

40 Tomato TOEIC -.Compact Reading www.nhantriviet.com ww

PART 6

Directions: Read the texts on the following pages. A word or phrase is missing in some of the sentences.Four answer choices are given below each of these sentences. Select the best answer to complete thetext. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 141-143 refer to the following notice.

ATTENTION RESIDENTS OF HOLLY STREET

Because of a recent gas leak in your neighborhood, all gas lines will be shut off until the source of the leakis identified. Gas leaks are very serious concerns due to the high risk of fire and explosion.

Safety officials cannot provide an estimate of how long it will take to ~------ the problem.141. (A) adapt

(B) create(C) explain(D) resolve

While work is underway, affected residents are encouraged to find other means of heating their homes. Thecity is willing to provide electric heaters to those families that are unable to afford ------- heating methods.

142. (A) alternate(B) efficient(C) strategic(D) guaranteed

For updates on the maintenance process, or to find out how to .,__for a free electric heater, please143. (A) exchange

(B) qualify(C) support(D) publicize

contact Catherine Dykes in the Municipal Affairs Office at 555-2020.

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Questions 144-146 refer to the following letter.

John Thonippara302 Pine Brook WayCanberra, Australia

Dear Mr. Thonippara,

We have received your resume and application for the position of IT Support Manager with our company.After a thorough review of your -------, the rest of the hiring team and I have decided to ask you to come

144. (A) guidance(B) environment(C) meeting(D) background

to our offices for an in-person interview.

In the interview, you will have the opportunity to ------- on your past professional experiences and how145. (A) elaborate

(B) relate(C) apologize(D) debate

you think you can benefit our organization. There will also be a short computerized test for you to demonstrateyour skills in resolving IT problems. We are sure someone with your qualifications will have no trouble withthis -------.146. (A) negotiation

(B) assessment(C) design(D) commitment

Please call Melinda Rinaldi in our personnel department at 555-6095 to schedule an interview time and fordirections to our main offices. We look forward to meeting with you.

Sincerely,

Jane ShibataHiring DirectorH&H Manufacturing

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Actual Test 5 125www.nhantriviet.com

Questions 147-149 refer to the following article.

Scientists Find a New Cause of Heart Disease in Older Women

A study of 70,000 women aged 50 to 79 has concluded that air pollution puts older women at greater risk ofheart disease. Scientists have proven before that the small particles contained in polluted air are ------ , but

147. (A) difficult(8) incredible(C) harmful(D) unknown

this was the first time that the effects on older women were looked at specifically.

"The higher the concentration of pollutant particles, the ------- likely these women were to show signs of148. (A) less

(8) most(C) more(D) least

heart disease," said Esteban De Falco, one of the researchers. "Heart disease is a serious thing. It canlead to strokes, heart attacks, and many other fatal conditions."

The study has caused health and environmental groups to demand that the government enact laws to------- the concentrations of these substances in the air. The particles are made of chemicals, dust, and149. (A) limit

(8) announce(C) discover(D) maintain

soot, and are produced by the burning of fuel in factories, power plants, and automobiles. It is impossible toobserve individual particles, but city residents see masses of them all the time in the form of smog.

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Questions 150-152 refer to the following letter.

Matthew Scherf; Head of MarketingMarketing DepartmentTrafton Real Estate35908 Route 19Trafton, CA

Dear Mr. Scherf:

I represent Insight Advertising, one of the top public relations and advertising firms in the region. We areexpanding into the Trafton, CA, area as of next year, and I feel our services and experience would be agood match for your company's advertising needs.

In our 17 years in business, we have served many real estate firms ------- to your own.150. (A) similar

(8) common(C) typical(D) helpful

Our most successful contract was with McCordry Home Sales in Phoenix, AZ. In just eight months, wewere able to more than double their sales and help them expand into neighboring districts.

Our innovative ad campaigns are what set us apart from other marketing consultants. We use a combinationof cutting-edge and traditional advertising methods to ------- your company's message reaches as many

151. (A) require(8) decide(C) reveal(D) ensure

potential clients as possible.

If any of this sounds interesting to you, don't hesitate to contact me with your questions or ideas. I'm surethat if you give us the chance to work with you, we ------- you realize your business's full potential.

152. (A) helped(8) help(C) will help(D) helping

Sincerely,

Peggy Kostal, Vice PresidentInsight Advertising

Go on to the next page

www.nhantriviet.com Actual Test5 127