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Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH-MLITCD-2017-031 BJ Hubbard Procurement Specialist Houston Airport System Thursday, August 17, 2017 at 10:00 a.m. Supply Chain Management Office, Conference Room 113 18600 Lee Road, Humble, TX 77338

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Page 1: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Terminal Commercial Manager at

George Bush Intercontinental

Airport (IAH)

Request for Information (RFI)

Solicitation No. HBH-MLITCD-2017-031

BJ HubbardProcurement SpecialistHouston Airport System

Thursday, August 17, 2017 at 10:00 a.m.Supply Chain Management Office, Conference Room 113

18600 Lee Road, Humble, TX 77338

Page 2: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Information Session Agenda

• Opening Remarks Justina J. Mann, CPPO

Procurement Officer

• Submission Requirements BJ Hubbard

Procurement Specialist

• MLIT Vision Steven Andersen

Executive Program Manager

• Terminal Commercial Manager Model Randy Goodman

General Manager, Concessions

• Questions/Answers

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Page 3: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

No Contact Period

• All inquiries regarding this solicitation are to be

directed to the designated City Representative

(BJ Hubbard).

• Do not contact Council Members or City

employees in an attempt to influence the

outcome of the award. You will be able to speak

publicly at the City Council Meeting.

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Page 4: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Submittal Procedures

• Provide four (4) printed copies of the response along with four (4) thumb drives containing the response.

• All questions due from Respondents by August 21, 2017 at 4:00 P.M.

• All responses must be delivered to 18600 Lee Road, Humble, TX 77338 by Tuesday, September 5, 2017 at 2:00 P.M.

• Please include the phrase “Terminal Commercial Manager RFI” in the subject line and provide all applicable contact information.

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Page 5: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Additional Information and Specification Changes

• Responses to questions received from

Respondents and any changes to the Request

for Information shall be confirmed in writing

and a Letter of Clarification will be posted to

HAS website:

www.houstonairports.biz, prior to Response

due date.

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Page 6: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program 2015

MLIT Commercial Manager Request for Information (RFI)

IAH Terminal Redevelopment Program

August 17, 2017

Page 7: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

ITRP Scope Overview – Individual Projects

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Federal Inspection ServicesLandside Enabling Utilities

United New Terminal C

North

MLIT - Terminal, Airside, Landside Reconfiguration, Apron & Taxi-lane

East Aircraft Parking Hardstand(Project Eliminated)

PMO Building

Landside Roadway Rehabilitation

Page 8: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Existing Terminal D

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Page 9: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Layout vs PDM Concept Layout

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Page 10: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Potential Future Expansion

• Streamlined Space Utilization, Preserving Future Expansion

• Increased Space Efficiency By Establishing Position Of Piers To

Protect For Future Terminal Expansion (Pier D3) When

Operationally Required

• Construction And Finish Out Of 12 Gates Versus Original 14 Gates

Based On Validation Of Operational Forecasts

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■ Concept Supports Hardstand Parking Adjacent To Terminal In Lieu Of Remote Parking Hardstand

■ Approach Allows Most Of MLIT To Built In One Single Construction Phase

Page 11: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Mickey Leland International Terminal (MLIT)

Overarching Themes

• Convenient, simple, functional and intuitive for the entire passenger experience

• Flexible design to safeguard for innovation and changes to technology, operations and security

• Technology-enabled for automated processing and customer convenience

• Creating a Sense of Place reflective of the Houston community and environment

• Contemporary and timeless design with use of natural light for an open, expansive feel

• Modular features that enable off-site construction in controlled environments with on-site assembly to

control safety and quality, expedite construction, reduce material waste, and enable easier interior

modifications/updates in the future

• Maintainable facilities and systems that consider whole-life cycle costing

• Sustainable and energy efficient

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Page 12: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Houston Sense of Place

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Page 13: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Houston Sense of Place

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Page 14: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Houston Sense of Place

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Page 15: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Houston Sense of Place

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Page 16: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Potential Internal Layout – Ticketing Level

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Note: This is a concept layout which is subject to further design development and approval.

Page 17: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Potential Internal Layout – Apron Level

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Note: This is a concept layout which is subject to further design development and approval.

Page 18: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Potential Internal Layout – Departures Level

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Note: This is a concept layout which is subject to further design development and approval.

Page 19: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Potential Internal Layout – Club Level

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Note: This is a concept layout which is subject to further design development and approval.

Page 20: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Vignette

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Note: This is a representative concept and rendering that is subject design and approval

Page 21: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Vignette

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Note: This is a representative concept and rendering that is subject design and approval

Page 22: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Vignette

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Note: This is a representative concept and rendering that is subject design and approval

Page 23: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 1

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Page 24: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 1

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Page 25: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 1

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Note: This is a representative concept and rendering that is subject design and approval

Page 26: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 1

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Page 27: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 2

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Page 28: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 2

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Page 29: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 2

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Note: This is a representative concept and rendering that is subject design and approval

Page 30: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Roof Concept - Option 2

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Page 31: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 3

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Page 32: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 3

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Page 33: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Concept Roof - Option 3

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Note: This is a representative concept and rendering that is subject design and approval

Page 34: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program

Roof Concept - Option 3

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Page 35: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program 2015

Any Questions

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Page 36: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH Terminal Redevelopment Program 2015

Any Questions

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Page 37: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

IAH MLIT Terminal Commercial Manager Model

Page 38: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

• Concessions Program Focused on Customer Service that is integrated into the terminal design

• Centrally located concessions core containing a significant portion of the concessions program to create a “grand hall / market place” for gathering

• Satellite concessions intermixed within the hold-room seating areas providing opportunities for additional revenue generation

• Concession facilities that create a “Sense of Place”

• Award winning concessions with a focus on international passenger shopping and dining trends

• World-class specialty retail, duty free and food/beverage offerings

• Create “Win-Win” Business Terms

• Ensure adequate support space for concessionaires, including off-site options

MLIT Concessions Vision

Page 39: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD
Page 40: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

• An innovative strategy and approach for financing, developing, designing, leasing and managing all commercial activities in the new Mickey Leland International Terminal (MLIT) and the Federal Inspection Services Building

• The TCM will be responsible for, at a minimal:

– Food and Beverage Services

– Specialty Retail

– Duty & Tax Free Retail

– News and Convenience Retail

– Airport Advertising

– Common-use lounge(s)/club rooms and or private suites for use by certain airline passengers and others for a fee,

– Passenger amenities including, but not limited to: foreign currency exchange, ATMs, spas, massage, haircare, nail care, shoeshine, baggage cart services, baggage wrap services, and other services and amenities as approved by HAS

Terminal Commercial Manager

Page 41: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

• The CRCD will serve as the central receiving and distribution point for all food,

beverage, retail, and other goods for IAH.

• The CRDC will:

– Enhance security and safety,

– Reduce traffic on surrounding roadways and airside areas,

– Streamline operations,

– Be environmentally friendly by reducing emissions

Central Receiving and Distribution Center (CRDC)

Page 42: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD
Page 43: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

• Publish RFI for industry input August 2017

• Complete RFI Process 3rd Quarter 2017

• RFP for TCM released 4th Quarter 2017

• Contract(s) Negotiations 1st Quarter 2018

• Contract(s) Awarded 2nd Quarter 2018

Tentative Schedule

Page 44: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Thank you

Page 45: Terminal Commercial Manager at George Bush ......Terminal Commercial Manager at George Bush Intercontinental Airport (IAH) Request for Information (RFI) Solicitation No. HBH -MLITCD

Questions…

Questions/Answers to be official must be in

writing and will be posted on HAS website as a

Letter of Clarification.

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