WINTER NEWSLETTER

Happy Holidays

from our family to yours!December 2014

Teltech Communications LLC

Teltech Communications’ sister organization, GrayWolves Telecom, and nonprofit partnering organization, Warriors 4 Wireless, hosted a Veteran’s Day luncheon in Carrollton, Texas. Wireless Warriors Lead the Pack, an event to salute military veterans enrolled in a special wireless infrastructure training program, welcomed 75 telecom industry professionals and noteworthy community leaders. Industry guest speakers included Jonathan Adelstein, CEO and President of PCIA-The Wireless Infrastructure Association, Kelley Dunne, CEO of Warriors 4 Wireless, Jim Tracey, President of Legacy Telecommunications Inc., and Monty West, EVP of Goodman Networks. Teltech also had the honor of hosting guest speaker Bob Garza, Mayor Pro Tem of Carrollton. Together, these guest speakers demonstrated the importance of industry and community support, not only to the GWT and W4W program, but to all of America’s veteran-heroes.

Wireless Warriors Lead the Pack highlighted the veterans enrolled in the GWT and W4W program and described how it would prepare them for highly rewarding careers in the wireless infrastructure industry. There is large demand for highly skilled and trained wireless workers in Texas and across the country. Simultaneously, there is a large number of unemployed veterans. The event brought attention to the great need to fill these jobs and in turn, source jobs to the men and women who have eminently sacrificed for our freedom. Numerous military veterans have already been sent into the wireless infrastructure field after graduation from the program.

The workforce is the backbone to wireless expansion. GWT and W4W partnership provides meaningful careers in an industry that is growing exponentially. It is Teltech and GWT’s mission and responsibility to continue to repay a debt our society owes these brave men and women. The importance of employing America’s veterans deserves nationwide attention, across all industries. Teltech intends to lend a hand on ending veteran unemployment.

GrayWolves Telecom Hosts Veteran’s Day eventTable of

Contents

Veteran’s day event

what’s New for teltech in 2015

Fun Holiday Recipe

WBENC Feature

Teltech online publicty

Grand Junction Chili Cook-off

meet the publishers

QEHS Corner

What’s new for teltech in 2015:

An INterview with CEO Lisa Hanlon

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Q: What do you see as goals for Teltech in 2015?During this upcoming year we will focus on additional forward logistics projects for Sprint. We will continue to grow the various areas of our business by marketing the “One Teltech Family” to our key partners and major customers. There are five key initiatives for the Teltech Family in 2015. One will be establishing a solid foundation for Novation Services with key customers and expanding into the government sector. Another initiative is positioning GrayWolves and the services business as key partners, while simultaneously expanding into the HETNET space (In-Building, Wi-Fi, Small Cell). The third initiative will be focusing on new relationships for asset management and reverse logistics. The fourth initiative is expanding the telecom clientele of Genesis Green and other market verticals. Our last initiative is to grow the Genesis Solar product portfolio.

Q: Why is it important for Teltech & GrayWolves to partner with Warriors 4 Wireless for training?W4W is the country’s leading organization for recruiting, training and apprenticeship programs for veterans. The partnership between GWT and W4W places us in an optimal position for achieving the overall program objective: providing long-term careers to veterans.

Q: With the four companies emerging together-TTC, GWT, GG and Novations- what will our roles be for full turn-key solutions?The four divisions will provide turn-key solution capabilities beginning with network planning/design and management (Novation Services) to network infrastructure deployments, maintenance and decommissioning (GrayWolves) to life-cycle asset management, overall logistics (forward & reverse) (Teltech), and recycling or re-purposing of legacy assets (Genesis Green).

Q: What has been the biggest challenge with the rapid growth of the company over the past few years?The biggest challenge has been keeping the “One Teltech Family” attitude and approach as we grow to four business divisions in multiple geographic areas. We put our focus back on providing the required infrastructure, processes and standards, in order to support business growth and optimize the overall performance. Our goal is to do this without losing the flexible and nimble approach for our customers.

Q: What has been the most exciting part of the rapid growth of the company over the past few years?The most exciting part for me has been validating the value and benefits Teltech brought to key customers and further solidifying the positive perception that Teltech has in the industry. Teamwork, from the different areas of the business, is the reason behind these accomplishments.

Look Who Has Been with Teltech for 2 or More Years This Quarter!

Alexandar Hooker (3 years!), Brian Lange, Oscar Pitts, Nicholas Bhagatram, Steven Wille, Jamie Ripa, Patrick Lambert, Timorthy Pasterz, Shawn Wilkens, Elida Quinlisk (3 years!), Timothy

Bates, Bob Ross, Jose Betancort, Christopher Hughes, Jordan Jones, Levi Davenport (4 years!) and Donald Alexander (3 years!).

Peppermint Sugar Cookieswith Cream Cheese Frosting

Prep Time: 25 minutesCook Time: 11 minutesYield: 15 bakery size cookies

Ingredients2 1/2 cups cake flour, plus more for dusting work surface 2 tsp cornstarch 1 1/2 tsp baking powder 1/2 tsp salt 1/2 cup unsalted butter, at room temperature 1/4 cup all vegetable shortening (unflavored),at room temperature 1 cup granulated sugar 1 large egg 1 large egg white 2 tsp vanilla extract 1/2 tsp peppermint extract Crushed candy canes, for topping

Peppermint Cream Cheese Frosting 4 oz cream cheese, softened 4 Tbsp unsalted butter 1/2 tsp peppermint extract 2 1/2 cups powdered sugar

DirectionsSift flour, cornstarch, baking powder and salt into a large bowl, then whisk it just a few times, set aside. In the bowl of an electric stand mixer, on medium speed, whip together butter, shortening and sugar until very pale and fluffy, about 4 minutes, scrapping down the sides of the bowl as needed. Add in egg and mix until combine, then add egg white, vanilla and peppermint extract and mix until combine. With mixer running, slowly add in dry ingredients and mix just until combine. Transfer dough to an airtight container and refrigerate 2 hours. Preheat oven to 375 during the last 10 minutes of refrigeration. Scoop dough out about 3 Tbsp at a time and roll into a ball. Place dough ball on a lightly floured surface, sprinkle top lightly with flour, then using something flat and smooth (such as the storage container lid), press and evenly flatten dough to 1/2” thick. Transfer flattened dough to a Silpat or parchment paper lined baking sheet and repeat process with remaining dough (you’ll have to use 2 cookie sheets). Bake in preheated oven 9 - 11 minutes. Allow to cool 5 minutes on baking sheet before transferring to a wire rack to cool. Cool completely then frost with Cream Cheese Frosting and sprinkle with crushed candy canes. For the frosting: In the bowl of an electric stand mixer fitted with the paddle attachment, whip together cream cheese and butter until pale and fluffy. Add peppermint extract and powdered sugar and mix until pale and fluffy. Recipe source: Cooking Classy

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Look Who Celebrated Their One Year Anniversaries This Quarter with Teltech!

Manuela Pasterz, Charles Ballard, Devon Luehr, George Skiff, Ryan Jones, Duane Kent, Jason Farley, Earl Aeverman, Steve Stamatakis, Nathan Smithgall, Danielle Arienta, Justin Garber,

Meredith Henson, Kristopher Maurer and Thomas Nelson.

Fun holiday recipe 3

Grand Junction Chili Cook-Off Results!

1st Place Alexis Goodman2nd Place Shawn Wilkens

3rd Place Kelsey Ross

Eric Magnabosco took home first in the Teltech Pumpkin

Carving Competition in Grand Junction! (center top)

WBENC Recognizes Teltech for Native American History Month

An article was recently published on the Teltech Family in the WBENC President’s Report. Teltech was recognized for Native American History Month as one of the nation’s pre-eminent partners

in telecommunication asset management. Check out more of the article on Pages 24-25 at http://issuu.com/limbdesign/docs/november_president_report_2014_2?e=4353432/10288060

Teltech/GrayWolves Veteran’s Day Event

Catches Media Attention!Check out an online article about the Veteran’s Day event that

GrayWolves hosted in the Carrollton warehouse. http://starlocalmedia.com/carrolltonleader/eedition/page-a/

page_1ac84649-6bf9-5b41-8dcf-a3ea16f69ad3.html#page_a03

What’s happening around teltech 4

Meet Kelly Jo Martin!Teltech Sales, Procurement and Marketing Specialist

How long have you been with Teltech Communications? I have been with Teltech since 2007.

Where were you born, where did you go to school, etc.? I am from Eagle, Colorado. I went to school at Eagle Valley High School then went to school at Central Arizona College on a rodeo scholarship for 2 years. I ran barrels, break away roped and team roped. I then attended the University of Tennessee at Martin to graduate with a bachelor’s degree in Fine Arts with an emphasis on education. I was on a rodeo scholarship at UTM as well. I then taught elementary school art at Gypsum Elementary School before coming to Teltech.

Family, pets, etc.? My husband Cody and I have two fur babies: a corgi mix named Bowdrie and another terrier mix named Avey. We have an outdoor cat named Handsome and four horses: Rate, Lewis, Pecos, Decker and a mini pony named Clark. Clark is a buddy for my barrel horse Lewis….It’s the Lewis and Clark adventure. :)

Favorite Food? I really like food, it’s hard to narrow it down to one thing. Everything from fried pickles to steak and artichoke, to chocolate chip cookies and cotton candy.

Hobbies? I enjoy hiking, fishing, working out, and golfing when I can. My passion is in rodeo. Both Cody and I still participate in professional rodeo. I run barrels and he rides saddle bronc horses. I also team rope at jackpots, USTRC roping and other open rodeos. We rodeo year round and most weekends are spent at rodeos, ropings or barrel racings.

Meet Our Newsletter Publishing Team

Meet Meghan Danks!Teltech Marketing Assistant

How long have you been with Teltech Communications? I have been with Teltech since I graduated university in May 2014; so 7 months!

Where were you born, where did you go to school, etc.? I was born in Ontario, Canada, but I moved to Frisco, Texas when I was 7. Additionally, I lived in Cranleigh, England for 2 years during 8th and 9th

grade. I attended Oklahoma State University in Stillwater, Oklahoma and graduated with a Bachelor’s of Science in Strategic Communications,

emphasis in Public Relations, and Marketing. Before Teltech, I interned for 2 years with the Oklahoma City Thunder-NBA as an event intern. I was also

a Legislative Report Intern with the Journal Record Legislative Report at the Oklahoma City Capital during my senior year of university.

Family, pets, etc.? I have one dog, Murphy, who is a double-doodle (Labradoodle mixed with a Border Collie-Doodle). If you follow me on

social media, you will notice my dog is the cutest dog on the planet and I am obsessed with him. I am currently trying to get him into modeling!

Favorite Food? My favorite foods are sushi, cereal and bacon! Truth be told, there isn’t anything I won’t eat!

Hobbies? My hobbies include writing for an online fashion blog in my spare time, traveling, reading and running. I recently had the opportunity

to visit London, Dublin, Paris and Amsterdam. It was definitely a trip of a lifetime! I also try to go to New York City as often as possible. I have

finished two half marathons and three triathlons. I plan to run a full marathon in the near future! I am also a HUGE Thunder fan, GO OKC!

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Instructions

Across

1. The use of PPE’s is related to which policy?4. Maintaining a ________ and safe environment is everyone’s responsibility.5. ________ improvement in our processes includes making changes that increase our ability to meet customer needs.6. ________ instructions provide detailed information related to specific work activities. 8. ________ actions are improvements designed to address potential issues so that problems never occur. Hint...pollution.13. The “E” in the QEHS Management System stands for what?15. Used and end-of-life electronics are ______ materials.

Down

2. The Muster Point is a pre-determined location to meet in the event of an _________.3. Customer satisfaction is the main goal of which policy?5. A _______ Action is the implementation of solution(s) resulting in the reduction or elimination of a non-conformance or incident. 7. Accurate orders, on-time deliveries and complete orders are activities we monitor and measure to ensure that customer ______ are met. 9. The company utilizes processes, practices and environmental friendly products for the prevention of _______.10. The QEHS Management System is a set of interrelated _________.11. RMA is an acronym for Return __________.12. R2 is responsible ____________.14. We practice what type of landfill policy for focus materials? For a chance to enter your name in a drawing for a $50 gift card,

return a filled out crossword by COB December 18, 2014. Please turn in to Shawn Wilkens if you are located at the Crossings office. For all other participants, please

turn in to your immediate supervisor.

pdfcrowd.com

Quality, Environmental, Health and Safety Corner