telework slides for tel exchange adobe event feb 26, 2009
DESCRIPTION
Three stories from my presentation at the "Telework in a Box" event at the J.W. Marriott in Washington, DC on February 26, 2009.TRANSCRIPT
1
The Government Manager and Telework:Learning from Early Adopters February 26, 2009
Andrew KrzmarzickSenior Project CoordinatorThe Graduate [email protected]
Three Stories1. US Office of Personnel Management:
“A Tale of Intrepid Managers”
2. National Institutes of Health:
“The Perfect Blend”
3. CA Certified Public Manager Web 2.0 Webinar:
“When IT Works, It Works!”
© 2009 Graduate School, USDA2
1. US Office of Personnel Management:“A Tale of Intrepid Managers”
Management resistance
is the crucial barrier to telework implementation.
Managers do not feel equipped
to manage teleworkers and are less likely
to use telework as a management tool.
© 2009 Graduate School, USDA3
1. US Office of Personnel Management:“A Tale of Intrepid Managers”
Telework: A Manager’s Perspective was created to:
Provide a brief overview of telework history and benefits
Identify challenges and concerns and develop strategies to overcome them
Offer examples of best practices for communication, eligibility and security
Develop management plans and performance standards to include
telework
Provide resources and practical tools beyond the workshop
© 2009 Graduate School, USDA4
Total Time in Workshop = 4 Hours
1. US Office of Personnel Management:“A Tale of Intrepid Managers”
Methodology
Facilitate constructive discussions
Engage participants in hands-on activities
Participate in small group activities
Provide access to ongoing resources.
5© 2009 Graduate School, USDA
1. US Office of Personnel Management:“A Tale of Intrepid Managers”
Exercises
Challenges and Solutions in Managing Teleworkers
Top Skills of an Effective (Telework) Manager
(Customized) Case Studies – Suitable Tasks by
Position
Making Tasks Manageable (by being Measurable!)
Reviewing Real Scenarios from OPM
6© 2009 Graduate School, USDA
Telework: Benefits
© 2009 Graduate School, USDA7
2. National Institutes of Health:
“The Perfect Blend”
8© 2009 Graduate School, USDA
Beyond the Basics was created to:
Provide a forum for teleworking managers and employees
Ensure that managers and employees are ‘on the same page’
Improve capacity to maintain a successful telework experience
Discuss NIH-specific security and emergency preparedness
issues
© 2009Graduate School, USDA9
2. National Institutes of Health:
“The Perfect Blend”
Total Time in Course = 6 Hours
2. National Institutes of Health:
“The Perfect Blend”
10
Points of Interest
Impetus for initiating telework: The Employee
Authority to approve telework: The Manager
Pilots in March and April
Adaptation for Graduate School (by May):
Telework: An Employee’s Perspective
© 2009 Graduate School, USDA
3. CA Certified Public Manager Webinar:
“When IT Works, It Works!”
11
The Situation
“Dead Zone”
T-3 Hours and Counting
© 2009 Graduate School, USDA
3. CA Certified Public Manager Program:
“When IT Works, It Works!”
12© 2009 Graduate School, USDA
3. CA Certified Public Manager Program:
“When IT Works, It Works!”
13
Photo Credit: JasonMayoff’s Photostream (http://flickr.com/photos/pincourt/3029229910)
© 2009 Graduate School, USDA
Thank You!For more information, please contact:
Andrew Krzmarzick Senior Project Coordinator
Phone: (202) 621-3288Email: [email protected]
www.grad.usda.gov
14© 2009 Graduate School, USDA