telephone delivery conversation worksheet - eslflow · telephone delivery conversation answers 3...

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Telephone conversation about a delivery 3 I’m calling about a delivery I ………………………… My name’s John Doe. 1 making a call Hello, this is Mike’s Delivery Service. How can I………….. you today? 2 7 6 Ok. I’m ……………….. I’ll be there in 15 minutes 4 John Doe. Alright. I have it right here. But I’m ……………………….. 5 Thanks so much. I really ……………………. your help. Complete the telephone conversation between a delivery man and his customer. 8 That’s no problem. I really …………………… for my customers eslflow.com Oh. I really need it ………………… …………………..Could you ……………….here really soon? appreciate on my way get it as soon as possible try to do my best help haven’t received running late

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Page 1: Telephone delivery conversation worksheet - Eslflow · Telephone delivery conversation answers 3 I’m calling about a delivery I haven’t received. My name’s John Doe. 1 making

Telephone conversation about a delivery

3

I’m calling about a delivery I …………………………

My name’s John Doe.

1 making a call Hello, this is Mike’s Delivery Service. How can I………….. you today?

2

7

6

Ok. I’m ……………….. I’ll be there in 15 minutes

4

John Doe. Alright. I have it right here. But I’m ………………………..

5

Thanks so much. I really ……………………. your help.

Complete the telephone conversation between a delivery man and his customer.

8

That’s no problem. I really …………………… for my customers

eslflow.com

Oh. I really need it ………………… …………………..Could you

……………….here really soon?

appreciate on my way get itas soon as possible

try to do my best help haven’t received running late

Page 2: Telephone delivery conversation worksheet - Eslflow · Telephone delivery conversation answers 3 I’m calling about a delivery I haven’t received. My name’s John Doe. 1 making

Telephone delivery conversation answers

3

I’m calling about a delivery I haven’t received.

My name’s John Doe.

1 making a call

Hello, this is Mike’s Delivery Service. How can I help you today?

2

7

6

Ok. I’m on my way. I’ll be there in 15 minutes

4

John Doe. Alright. I have it right here. But I’m running

late.

5

Thanks so much. I really appreciate that.

Complete the telephone conversation between a delivery man and his customer.

8

That’s no problem. I really tryto do my best for my customers

eslflow.com

Oh. I really need it as soon as possible. Could you get it herereally soon?

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