telegroup confidential a division of: telegroup confidential selling xdsl

Telegroup Confidential

TelegroupGlobal Servicewith a personal touch SM


A division of:



SellingxDSL



Prepared For

Telegroup/Primus

Agents



The Future is with DSL

AnalogAnalog

SlowSlow

CircuitsCircuits

Phone CentricPhone Centric

MonopolyMonopoly

1 MB+1 MB+DSL TechnologyDSL Technology

25M+25M+Persons OnlinePersons Online

Telecom ActTelecom Actof 1996of 1996

ConvergingConvergingForcesForces

The Result - CommunicationsThe Result - Communications WasWas Will BeWill Be

DigitalDigital

FastFast

PacketsPackets

PC CentricPC Centric

CompetitiveCompetitive



“Why Sell DSL?”*

*Last words of the analogosaurus telecomus



Selling xDSL & Internet Services A Great Professional Challenge Complete Back Office solution for the Agent Generous Commission structure Residual Commissions Dedicated Sales Support Web-based training On-line provisioning with Telegroup

RepLink-2000 On-line Agent management tools



DataCom Bottleneck

0x

20x

40x

60x

80x

100x

Per

form

ance

Mul

tiple

Performance Increase 1988-1998

Modems Microprocessors

80x

6x



DSLDSLDigital Subscriber Line (DSL)Digital Subscriber Line (DSL)is a Group of Technologiesis a Group of Technologiesthat Deliver Higher Speedsthat Deliver Higher Speeds

over Existingover ExistingTelephone Copper WiringTelephone Copper Wiring

What is DSL?



HDSLHDSL SDSLSDSL

ADSLADSL VDSLVDSL

RADSLRADSL IDSLIDSL

Types of DSL



HDSLHDSL SDSLSDSL

ADSLADSL VDSLVDSL

RADSLRADSL IDSLIDSL

ADSL (Asymmetric DSL)ADSL (Asymmetric DSL)ADSL Offers a Variety of Downstream &ADSL Offers a Variety of Downstream &

Upstream Rates. ADSL is Often ProvisionedUpstream Rates. ADSL is Often Provisionedwith Greater Downstream than Upstream Rateswith Greater Downstream than Upstream Rates

(Hence the “Asymmetric” Name). (Hence the “Asymmetric” Name). These Rates are Dependent on the DistanceThese Rates are Dependent on the Distance

a User is from the CO and May Varya User is from the CO and May Varyfrom as Little as 384 Kbps up to 1.5 Mbps.from as Little as 384 Kbps up to 1.5 Mbps.

Types of DSL



HDSLHDSL SDSLSDSL

ADSLADSL VDSLVDSL

RADSLRADSL IDSLIDSL

SDSL (Symmetric DSL)SDSL (Symmetric DSL)Developed as a ModifiedDeveloped as a Modified

HDSL Software Technology, if you qualify HDSL Software Technology, if you qualify SDSL can provide up to 1.1 MbpsSDSL can provide up to 1.1 Mbps

in Both Directions over a Single Twisted Pair.in Both Directions over a Single Twisted Pair.However, the Distance overHowever, the Distance over

Which This Can Be AchievedWhich This Can Be Achievedis limited.is limited.

Types of DSL



HDSLHDSL SDSLSDSL

ADSLADSL VDSLVDSL

RADSLRADSL IDSLIDSL

IDSL (ISDN DSL)IDSL (ISDN DSL)IDSL Provides up to 144-Kbps Transfer RatesIDSL Provides up to 144-Kbps Transfer Rates

in Each Direction and Can Be Provisionedin Each Direction and Can Be Provisionedon Any ISDN-Capable Phone Line.on Any ISDN-Capable Phone Line.

Unlike ADSL and Other DSL Technologies,Unlike ADSL and Other DSL Technologies,IDSL Can Be Deployed RegardlessIDSL Can Be Deployed Regardless

of the Distance the User isof the Distance the User isfrom the Central Office.from the Central Office.

Types of DSL



Analog28Kbps

SDSL1.5Mbps

Cable Modem3.0Mbps

ISDN128Kbps

13 Seconds -

Note: Cable Modems work on a shared network; Speed is determined by the number of active users on the network. Theoretical maximum speed limited by Ethernet board at 10Mbps. Actual maximum speed typically 1-3Mbps.

Time

Access

27 Seconds

5 Minutes

23 Minutes

Time To Download 5Mb File

This is a residential product, and not a business solution for our business customers



Speed Price Security Availability

Technology Alternatives

Access

DSL

T1

ISDN

Cable

Analog



DSL is Faster Than Analog, ISDN, Cable, or Wireless Solutions.

DSL Provides a Secure Remote Access over a Dedicated Copper Phone Line.

DSL is Cost Effective to Implement, Requiring No Expensive Engineering or Infrastructure Build-Outs.

Since DSL Utilizes Existing Copper Wiring (if available) Infrastructure, DSL is Deployable Today.

DSL Advantages



DSL Operates over Ordinary 2-Wire Phone Lines Always Connected - Like a Dedicated T1 to the

Home. No Waiting for Connection or Busies. Enables High Bandwidth & ‘Push’ Apps. Cheaper than traditional T1 and Frame Relay Faster than dial-up service

DSL Advantages



Digital Select NOC

NOC Proactive Monitoring 24x365.Network Status Available @ digitalselect.net



SmallBusiness

Client (End User) Connection

5. Test End-to-End Connection to Primus4. Connect the Modem to the RJ-45 Wall Jack

3. Connect the Modem to the Hub, Router, or Switch2. Install a Pre-Configured xDSL Digital Modem

1. Install Wiring from NID to RJ-45 Wall Jack (Optional $$)

xDSLDigitalModem

RJ45

NID

Layer 3Configured PC or LAN

with ISP Access

Hub, Routeror Switch

w/10BaseTEthernet Port

ToCO



Employee orConsumer

Home

Client (End User) Connection

5. Test End-to-End Connection to Primus

Layer 3Configured PC

w/10BaseT Card& Corporate or

ISP Access

4. Connect the Modem to the RJ-45 Wall Jack3. Connect the Modem to the Computer’s Ethernet Card2. Install a Pre-Configured xDSL Digital Modem

1. Install Wiring from NID to RJ-45 Wall Jack (Optional $$)

xDSLDigitalModem

RJ45

NID

ToCO



Customer Premise Equipment



Ethernet (10BaseT) Connection to Client’s Workstation or Hub

DigitalSelect Provides Flowpoint 144 (IDSL), Diamond Lane 2000 (ADSL), & Flowpoint 2200 (SDSL) and others

DigitalSelect will Configure and Install Its CPE Firewall now included, customer is responsible

for configuration

Customer Premise Equipment



Telegroup/Primus Network DesignInternet

CO “…X”

SmallBusiness

DigitalSelect

Corporate LAN

T1orT3

T3or

OC3CO “2”

CO “1”

xDSL

xDSL

xDSL

EmployeeHome

ConsumerHome

Layer 2 PVC

CLEC Hub



National Network

Detroit

Portland

Phoenix

Minneapolis

Dallas

Austin Houston

Chicago

Raleigh

Denver

Seattle

San Francisco

San Diego

Los Angeles

Atlanta

Washington

Boston

Philadelphia

New York

Baltimore

Miami

Created By: Ann Martin

Cities where service is currently available



DC/Baltimore Footprint

Example of service availability



Check if Customer QualifiesTelegroup Service AvailabilityComplete the following form to estimate Telegroup Service availability for Clients

Inputting only the phone number will indicate overall Telegroup Service Availability for the Central Office that serves that phone number but won’t provide estimation of obtainable speed.

Inputting the phone number and address will indicate estimated service speed based on the serving Central Office and distance from that CO to the client.



Service

Speeds

144 K/144 K

192 K/192 K

384 K/384 K

768 K/768 K

1.5 M/384 K

1.1 M/1.1 M

Up To Up To Up To

12,000’ 15,000’ 18,000’

xDSL Loop Lengths



Business Quality Services Residential Service is scheduled for mid 2000

ADSL, SDSL & IDSL Easy & Inexpensive to Upgrade to 1.1Mbps Substantial Upgrade from Slower, Dial-Up,

Usage-Based ISDN Substantially Less Expensive Than Frame

Relay or T1

Telegroup vs. Bell Atlantic



Costs - A “No-Brainer”

Telegroup/Primus vs. Bell Atlantic Business ISDN

0

100

200

300

400

500

600

700

4 8 12

Hours Usage/Work Day/Month

Av

era

ge

Mo

nth

ly C

os

t ($

)

Bell Atlantic Business ISDN

DSL 144

DSL 192

DSL 384

DSL 768

DSL 1.1 or 1.5



Qualify the Loop at partners.digitalselect.net but Remember “Driving Distance,” not as “Crow Flies” (if you need a DSL password notify Agent Support at [email protected])

No Guarantee of Bandwidth Delivery Customer is Better Off Obtaining CPE from

Telegroup

Sales Issues



Manage Expectations - Up to 45-60 Days after Telegroup receives completed paperwork and Covad receives the order

If They Absolutely, Positively, Have to Have the Bandwidth but Have Distance Issues, Sell Leased Lines! (available in selected areas)

Must Have Contact at End User Site Residential Issues Complicate Things - Focus

on Business, (residential to follow in mid 2000)

Sales Issues



High Tech Jargon for MONEY

DSL



Agent Support1-877-375-3388

1-877-375-3180 [email protected]


telegroup confidential a division of: telegroup confidential selling xdsl

Documents

dsl advantagesdsl

dsl technologies

dedicated copper phone

mypse pse load defpsb

isdncapable phone line

shared network speed

ifelse mypsb psb load

office solution