Distributed Real-timeAutonomousSoftware-controlled Data-driven

Why Transform (digitally)?Millennials, Mobilesand Money Index™

Exponential Organisations Programmable Technologies

Programmable Enterprise

By 2028Millennials = main source of pro�t�nancial services institutions

51% ofinvestment spend

Leverage agility, cloud, crowd, data,scaleability and collaboration

Hold 36% Quotient Gap totraditional institutions

Share 11common attributes

telstra.com/3MI

Investment Decision StrategyNew physics to invest to radically reduce the marginal cost to acquire or service customers to virtually zero

Innovation Culture93% of executives reportexperimentation and risk takingis career limiting or not encouraged

<30% Cost-to-incomeof digital challengers

Digital challengermodels hold2-3 cost advantage

93%+SmartphonepenetrationUS, China, UK and Indonesia have already reached this point

Infrastructure, processes, intelligence articial intelligence, machine learning, robotic process automation, software-de�ned networks, digital platforms, APIs