Carlos Tholt

September 2013

Tecnologias Estratégicas

Slides em Português e Inglês

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Agenda

Strategic Technologies

■ Opportunities & Challenges

■ IT Management Strategies

Gartner’s Top 10 Strategic Technology Trends, 2013

From “Top 10 Strategic Technology Trends for 2013”, Gartner Symposium, 2012

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Mobile Devices Battles

Mobile Applications & HTML5

Personal Cloud

Internet of Things

Cloud Computing

Big Data

Analytics

In-Memory Computing

Integrated Ecosystems

Enterprise App Stores

The Nexus

of Forces

Gartner’s Top 10 Strategic Technology Trends, 2013

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Mobile Devices Battles

Mobile Applications & HTML5

Personal Cloud

Internet of Things

Cloud Computing

Big Data

Analytics

In-Memory Computing

Integrated Ecosystems

Enterprise App Stores

User

Experience

Mobile Device Battles: Prepare for Heterogeneity

• Mobile experience eclipses

the desktop experience.

• Consumerization drives

tablets into business.

• Mobile strategy is a

process that must be

maintained and refreshed

• Cloud and mobile are

mutually reinforcing trends

• No platform, form factor or

technology dominates.

- Windows' share shrinks.

A Huge Growth in Smart Devices …

… Leads to a Major Installed Base Shift

billion

2012 2016

Feature Phones

Smart Phones

Mobile PC’s

Tablets

Feature Phones

Smart Phones

Mobile PC’s

Tablets

PC

Mobile

2014

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BYOD: The benefits include creating new mobile workforce opportunities, increasing employee satisfaction, and reducing or avoiding costs.

Source: Gartner (April 2013)

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BYOD

Source: Gartner (April 2013)

• New expectations for

usability, appearance and

behavior

• The experience flows to

where you are and what you

are doing in context

• Multichannel integration and

interactions becomes a

requirement

• Development challenges

abound - New design skills

- Cloud/Client architecture

- Complex apps

- HTML5

Mobile Applications and HTML5: Driving the Future User Experience

More Inputs

More Places

More Actions

Personal Cloud: Moving Beyond Personal Computing

• A collection of services

and a representation of

your digital life

• The cloud is where users

center their digital lives.

They are in control.

• Contextually aware and

operationally obvious

apps

Pe

rso

na

l

Pro

fes

sio

na

l

Community

Family

School Schedule

Tax Info. News Sports

Standings E-Gov.

Shopping School

E-Mail RSS

Memories

Music

Hobbies

Financial Info.

Banking

Banking

Broad-band

Cell

Wi-Fi

TV Calendar

Memories

Medical Financial

Home Security

IM E-Mail

Personal Records

Corp. Archives

Training

Pro

du

ctio

n D

ata

Meeting Records

Work at

Home

Corp Apps

Benefits

Conferencing

VOIP

LAN

Wi-Fi

Cell

Facebook

Twitter

SMS

Content

Services

Comms

Devices

Your

Digital

Life

The Internet of Things

Shrinking "Smart" Objects:

• Small devices

• Self aware

• Self-assembling networks

• Location aware

Delivering an "Always On" society

Over 50% of Internet connections are things

2011: 15+ billion permanent, 50+ billion intermittent

2020: 30+ billion permanent, >200 billion intermittent

The Internet of Things Becomes the Internet of Everything

# of people here

# people visited

Wait time

Reservation service

Location

Diagnostics

Movies watched

Time to green

# of cars: no stop

# of cars: stopped

Social network

Location

Calendar/Journal

Credit history

Schedule

Expected disruptions

Places

Information

Things

People

5 – Cloud Computing: Hybrid, Managed and Brokered

IT as a Service Broker

Challenges

Ben

efi

ts

Low and Manageable

High or Unmanageable

Hig

h a

nd

Cle

ar

Lo

w o

r U

nce

rta

in

Cloud Decision Framework

Avoid

Consider Private

Embrace Public

Experiment

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Strategic Big Data: Moving Beyond Isolated Projects

Perishability Fidelity

Validation Linking

Classification Contracts

Technology Pervasive Use

Velocity Volume

Variety Complexity

"Big data" is high-volume, velocity and variety information assets

that demand cost-effective, innovative forms of information processing

for enhanced insight and decision making.

• Consider nontraditional data types and external data sources

• Big data as a transformational architecture vs. isolated project

• Homogeneous RDBMS model replaced with heterogeneous fabric

• Centralized model replaced with distributed "logical" model

Actionable Analytics: Improving Business Performance

Predictive Analytics

What will happen?

Prescriptive Analytics

How can we make it happen?

Diagnostic Analytics

Why did it happen?

What happened?

Descriptive Analytics

Valu

e

Difficulty

Driven by Mobile, Social and Big Data Forces

Bottom Line:

A ÊNFASE NO NEGÓCIO SE DÁ ATRAVÉS DAS TECNOLOGIAS DO NEXO

DAS FORÇAS

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Agenda

■ Strategic Technologies

■ Opportunities & Challenges

■ IT Management Strategies

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The Nexus of Forces: The Four Families Acting Together

Extreme Networking

Pervasive Access

Global Class Delivery

“Big”, Rich Context

Extreme Networking

Strategic Directive

Build a social strategy and integrate it with BI

and collaboration

Impact in Business Models

Models can explore individual and collective behavior,

leveraging extended, dynamic, flexible networks

The Nexus of Forces: The Four Families Acting Together

Ação: Crie uma Estratégia de Redes

Sociais

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Pervasive Access

Impact in Business Models

Digital commerce becomes an attractive platform for all social

classes. Digital interaction becomes an attractive delivery

model for all services

Strategic Directive

Work with the business to enhance the experience of

the various internal and external publics

The Nexus of Forces: The Four Families Acting Together

Ação: Explore as dimensões de

tempo e espaço. Estabeleça

políticas claras para BYOD

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Pervasive Access

“Big”, Rich Context

Strategic Directive

Develop a new information strategy, governance, and

security management approach

Impact in Business Models

Enterprises begin to develop competitive models exploring

other principles, such as predictability, active targeting, dynamic

adjustment and others

The Nexus of Forces: The Four Families Acting Together

Ação: Crie projetos pilotos de “Big Data”

para benefício do negócio

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Global Class Delivery

Impact in Business Models

Enterprises become a set of dynamic and flexible business models, connected to a stable

corporate core

Strategic Directive

Develop strategy and road map to move from traditional

architecture to a cloud enabling architecture

The Nexus of Forces: The Four Families Acting Together

Ação: Defina classes de dados privados e

públicos. Iniciar um projeto simples de

nuvem privada!

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Explore the Synergies among Them

Social interaction, collaboration and synergy can only happen through mobility

The diversity and proliferation of

mobile can only be integrated

through the cloud

The new information

environment taps social

networks in the cloud

Cloud is the only platform that supports the individual, businesses and society

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Agenda

Strategic Technologies

■ Opportunities & Challenges

■ IT Management Strategies

Business Strategy

Corporate Architecture

Governance

Set up a formal innovation group to explore business opportunities for Nexus technologies

Balance business opportunity with standards, technology economics, life cycle and risks

Review technology acquisition decision mechanisms considering impact in different layers

Enterprise Strategy

Evaluate the impact of Nexus technologies in your business and consider establishing the role of Chief Digital Officer to centralize – align, coordinate and integrate – all advances in new technologies.

Integrating Nexus into Your IT Management Strategy

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KEEP CALM

AND TRUST

Obrigado Carlos Tholt September 2013