Technology Trends in Government IM

Gale Blank Director GeneralProduct ManagementInformation Technology Services Branch

Government and Health Technologies Conference and Expo - March 2006

• IT shared services organization• Providing a Government

Enterprise architecture• Platform for enablers

Distributed Computing Enterprise (DCE) (common desktop)

Data Centers

Networks

Enablers

IT architecture

IT-SSO

• Challenge defined by Expenditure Review

• Departments engaged in “waves”

• Business model is 100% cost recovery

IT-SSO

• Enterprise Content Management portfolio

• IM Tools (RDIMS, CMS, UPSS, Verity)

• IM Services (registry, business rules, assessment, training, etc.)

• Delivered through DIMES (Directorate of Information Management Enablement Services)

Search

Web content management

Records & document management

PortalThe “Information Sphere”

Information Management (IM)

Define: process definition to business value, best practices, auditing

Automate: process automation,

reporting, efficiencies, reproducibility

Discovery: logical and physical, configuration and change management

Classify: map to business process, storage and infrastructure

Information Life Cycle

• Currently servicing more than 40 departments

• Enterprise license for records and document management, web content management, search, and portal

• Currently aligning business to Enterprise IM vision within IT-SSO

Information Management

• Central agency role• Alignment and commitment to GC

IM initiatives (i.e., IM Program)• Partnership agreements with

Library and Archives Canada (LAC) and Treasury Board of Canada, Secretariat (TBS) in delivering and developing IM services

• Leadership role in defining business of IM

TBS: Policy

LAC: Design

PWGSC: Implementation

GC Context

• Value: Things in common (i.e., email) Shared capability Reduced costs Improved transparency Community of practice

• Challenges: Establishing the Enterprise IM

value proposition Aligning silos and bridging

chasms Describe the “information asset”

Enterprise IM Vision

• Consistent, reproducible Information Management processes• Certification of processes• Information as an asset, not a cost

• Leveraging IT investments and infrastructure to achieve business outcomes

The Future

Technology Trends in Government IM

Gale Blank Director GeneralProduct ManagementInformation Technology Services Branch

Government and Health Technologies Conference and Expo - March 2006