technology services operating committee july 2016
TRANSCRIPT
![Page 1: Technology Services Operating Committee July 2016](https://reader036.vdocuments.mx/reader036/viewer/2022070523/58ecd4661a28ab8f398b45ff/html5/thumbnails/1.jpg)
Technology Services
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Changes to Technology Services
The GIS Team is now part of Technology Services!
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New Team MemberTroy Daniels Started as our Network Administrator on May 2nd. • Troy has been in the Information Technology field
for over 13 years. He studied Information Technology for three years at Moore-Norman Technology Center after high school. At home, he reports to two bosses, his wife Sarah and 3 year old son Landon with a third boss on the way, baby Lucy. He enjoys hunting and golfing when the bosses approve and spending time with friends and family. Troy’s mission is to treat everyone as a customer and to work smarter not harder through process automation.
• Before Okie811, Troy worked at Dobson
Technologies as the Technical Support Manager over seeing Tier I and Tier II technical support operations for over 10 years.
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TechnologyProjects
Project Target CompletionComplete Contact Center Disaster Test Rescheduled TBDLaunch New Employee Intranet CompletedIT Services Move Planning Begins AUG 2016Telecommunications Revamp JULY 2016GeoCall Infrastructure Enhancements In ProgressGroup Policies and Active Directory Over Haul JULY 2016Automating Web Update Tickets OCT 2016MapCache Implementation TBD
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SQL Server Cluster
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SQL Server Cluster
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Faster Tile-Caching Solution
Less Tiles, smaller cache size
Better Quality and compression
MapCache vs TileCache