Technology Improves Student Engagement at University of Nevada:

October 25, 2011

Russell Aaron – raaron@unr.edu Amy Koeckes – amyk@unr.edu Casey Stiteler – president@asun.unr.edu

University of Nevada, Reno

Land grant institution established in 1874

Roughly 18,000 graduate and undergraduate students

Go Wolf Pack!

Student Government

Campus Escort Service

Inkblot Marketing

Sound and Lights Department

Accounting Office

Front Desk Operations

Student Publications

Student Government Elections

Advertising

Student Programming

Greek Life

Student Event Advisory Board

Legal Services

New Student Initiatives

Scholarships

Legislative Affairs

Employee & Leadership Development

Clubs & Organizations

The Community Matters ASUN and the Student Activities Center are situated to create conditions that matter through: :

Framework – Part One Student Success in College:

Creating Conditions That Matter Kuh, Kinzie, Schuh

• Full time Admin Staff – ASUN/Student Activities Center • President of (ASUN)Associated Students of University of Nevada & Student Ex Staff

Institutional Conditions That Are Important to Student Development – Kuh, Kinzie, Schuh

High standards for student performance

Ongoing practice of learned skills

Active learning

Use data to inform decision making

Collaborations among students

Out-of-class contact with faculty

Framework – Part Two Council for the Advancement of Standards (CAS) Learning Outcomes

Knowledge Acquisition, Integration, Construction, and Application

Cognitive Complexity

Intrapersonal Development

Interpersonal Competence

Humanitarian & Civic Engagement

Practical Competence

http://www.cas.edu/

Founded in 1979, The Council for the Advancement of Standards in Higher Education (CAS) is the pre-eminent

force for promoting standards in student affairs, student services, and

student development programs.

Framework – Part Three ASUN’s Joint Vision 2017

• Metrics for all programs and services • Objective assessment of programs and

services • Innovation to turn theory into practice • To push toward:

Enhancing support mechanisms

Encourage active learning

Evolve the campus culture

Expand the co-curricular experience

http://www.nevadaasun.com/about-asun/joint-vision.html

JV 2017 – Goals

Improved academic engagement

Higher retention rates of first and second year students

Higher graduation rates

A more diverse student population

Creating a Culture of Assessment

Full Time Technology Position

Fiscal Decisions Driven by Data

NASPA Assessment Conference

Student Leadership Meetings

Cost of Equipment

Creating Learning Outcomes

Student Data Assessment Team

The Changing Face of Student Body Elections

IT partnership through WebCampus

No extra software

Student run elections committee/chair

Appointed by Student Body President

Challenges

Constraints

Concerns

Social Media

Began culture of assessment

The Changing Face of Student Body Elections

Simplified online voting for first time 2011!

9789 10481

10976 11167 11432 11560 11629 11743

12075

13579

10.53%

14.21%

10.43%

8.16% 8.41%

11.10%

12.25% 13.23% 12.96%

19.10%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

0

2000

4000

6000

8000

10000

12000

14000

16000

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Student Enrollment vs. Percent Voting

WebCT

Campus Escort

History

Funded by ASUN

Moving to 21st Century Data Collection

Hardware/Software

Ride Tracker

Campus Escort Rider Survey

Geared toward customer satisfaction

Monday – Thursday

Peak hours

Goal: 1500 surveys/year

Photo by: Garrett Valenzuela/The Nevada Sagebrush

Friday Fest/Club Fair

80 Clubs & Orgs had tables

1,200 students

Event was 4pm-7pm

5pm-6pm (348 Surveys)

D.A.T. Team with 8 iPads &

12 Transformers

Sample Size Calculated

Confidence Interval

Sample Size Needed

Learning Outcomes – Friday Festival

Students who attend will be able to interact with new students and develop a deeper connection to Nevada.

Students who attend the Friday Festival will develop an understanding of Campus Involvement.

Students who attend will be exposed to the diversity of ASUN clubs and organizations on campus.

Learning Activities – Friday Festival

Students who attend will interact with new students as they listen to music, wait in line to get food, visit various tables, and speak to student leaders (CAS- 4,5 / Joint Vision- EAL, ECC / Learning Outcome- 1)

ASUN Clubs and Organizations will be present, providing the opportunity to join. (CAS- 4,5/JV- EAL, ECC/ L.O. 2)

Students attending Friday Festival will be exposed to the diversity of clubs on campus. (CAS 2, 3, 4, 5/ J- EAL, ECC, ECC/L.O. 3)

Friday Festival Survey 1. What is your class standing? Freshman Sophomore Junior Senior Graduate Student 2. What is your gender? Male Female 3. Please select the racial/ethnic category or categories with which you most closely identify. American Indian or Alaska Native Asian Black or African American Caucasian/White Hispanic or Latino Native Hawaiian or Other Pacific Islander Persian/Middle Eastern 4. Did you meet new people during Friday Festival? (CAS 4,5/JV- EAL, ECC/ L.O. 1) Yes No 5. Did you find the environment welcoming? (CAS 3, 4/JV-ECC/L.O. 1,) Yes No 6. Has attending Friday Festival helped you learn how you can get involved on campus? (CAS 4,5/JV- EAL, ECC/ L.O. 2) Yes No 7. How many clubs or organizations did you visit with or learn about? (CAS 2, 3, 4, 5/ J- EAL, ECC, ECC/L.O. 3) 1 2 3 4 5 6+

8. What is the likelihood you will join a club or organization? (CAS 1-5, JV-EAL, ECC, ECE, L.O. 1-4) Very likely Somewhat likely Unlikely 9. Which organization(s) will you join? (CAS 4,5/ JV-EAL, ECC, ECE/ L.O. 1-4) 10. Comments?

There were a total of 348 surveyed attendees at the Friday Festival event.

Results of respondents on 3 of the 10 questions

Yes, 294

No, 54

Did you find the enviroment welcoming?

Yes No

Yes, 338

No, 10

Has attending Friday Festival helped you learn how you can get involved on campus?

Yes No

Very likely, 239

Somewhat likely, 91

Unlikely, 18

What is the likelihood you will join a club or organization?

Very likely

Somewhat likely

Unlikely

Yes, 119

No, 1

Did you find the environment welcoming? (Freshman)

Yes

No

Yes, 118

No, 2

Has attending Friday Festival helped you learn how you can get involved on

campus? (Freshman)

Yes

No

Very likely, 84

Somewhat likely, 33

Unlikely, 3

What is the likelihood you will join a club or organization? (Freshman)

Very likely

Somewhat likely

Unlikely

120 students who self identified as Freshmen responded:

Challenges

Maintaining the Culture of Assessment

Turnover of Student Officers

Start up Investment

Hardware/Software

Server

Training & Policy

Event Selection

Surprises

Wireless Connectivity

Equipment Care

Availability of Volunteers

Endless Possibilities…

Growing the Data Assessment Team

Clubs and Orgs

Mobile access to OrgSync

Live demos of OrgSync functionality

Greek Life

Assessment

Recruitment

Attendance

Accounting

Digital forms

Paperless check-in

Publications

Readership surveys

Email newsletter signup

Quality surveys/feedback

Programs and Services

Food pantry/furniture inventory

Phone call tracking at front desk

OrgSync training

Sound and lights survey and event feedback form

Legal Services intake form

Programming

Incentivized surveys

Participant feedback

Event attendance tracker

Technology

Elections promotions

Check out to ASUN employees/clubs

Questions and Discussion