technology & data solutions - black box emea & apac

Technology & Data Solutions

EMEA & APAC Company Presentation 2

GlobalBlack Box is the leading independent provider of major communications and infrastructure technologies

A Robust Company3,800+ team members2,500+ technicians

Financially Strong and StableEstablished in 1976

Public company (NASDAQ: BBOX) since 1994

$1 billion in annual revenue Globally

Over 175,000 Customers in 150 Countries

November 2016


EMEA

22 offices in 13 countries250+ team members

New Tech Support Centre 50+ application engineers

Cross-border, 1-on-1, fast, local support

Solution ExpertsSignal management, IP, visualization, virtualization, KVM

International data services business

November 2016


APAC

6 key offices in the regionTechnology Product Solutions and Services

Australia, NZ, Singapore, Taiwan, Japan, Malaysia, India

Total 53 sites in APAC

Global Accounts team in APAC closely tied in partnership with Black Box US and EMEA Seamless service across the region

Centralized email for requests: [email protected] 2016

mailto:[email protected]


Premier Customer BaseCustomers include 85% of the Fortune 500, all major U.S/Europe federal defense and civilian agencies, and numerous state/local governments.

Commercial Industrial Government MilitaryNovember 2016

http://www.ups.com/content/us/en/index.jsx

http://www.honeywell.com/index.html

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Industry Recognition

November 2016


Past and Present

Originally a Reseller/Distributor known for our Big Book catalog …

…now a solution consultant and provider of IT solutions and services.

Control Rooms Conference &

Classrooms

Data & Communication Services

November 2016


Industry drivers• The networked world: everything IP

• Critical infrastructures and control

• Big data to information• Move to Cloud• Processing and visualization• IoT• Everything as a Service

• Bring Your Own Device (BYOD) & collaborate fasterNovember 2016

Source: facebook


The networked world – everything IP

• Number of IP nodes surpassed population in 2008 and continues to outgrow population

• (Industrial) Ethernet/RJ45 takes control of production, automation and surveillance, bandwidth rising

• IP routing becomes increasingly complex• Vulnerabilities and security needs

• Move to Cloud• Horizontalization: Everything as a Service

November 2016

Source: PineApp

Source: By The Opte Project - Originally from the English Wikipedia; description page is/was here., CC BY 2.5, https://commons.wikimedia.org/w/index.php?curid=25698718


Critical infrastructures and control

• More Critical infrastructures are IP based• Cyberattacks are rising• Network planning: technical & processes• IP network components

• Proper setup and configuration• Manage access and security• Enforce rules of operation

• Partnering during specification• Critical: selection of supply chain partners

November 2016

Source: friendsofeurope.org

Source: pcworld

“…A computer system is no more secure than the persons responsible for its operation…”

Source: ramirocid.com

Source: ramirocid.com

27000


Big data to information & green IT• Cloud services advance data processing

• Advanced data processing drives information

• Effective visualization improves use of information

• Power Usage Effectiveness (PUE) monitoring drives data center relocation to colder regions

November 2016

Source: synasesense.com


BYOD & huddle• BYOD is a reality already, still many

companies are not prepared• Most companies focus only on the

technical aspects• Millennials and penetration of lean

management in all departments are changing the workplace• From meeting to huddle

• Faster, shorter, more frequent• Scrum and daily standups• Computer aided work

• Corporate tools• Personal tools (on own devices)

November 2016


Black Box well postioned• The networked IP world

• Black Box is a networking expert, whether this is a simple switch, an industrial ethernet device, intelligent IP/PoE networks, sophisticated routing to planning and building complete data centers and IP CATx and fiber infrastructures

• Critical infrastructures and control• Protected networks, multiple protocols, various physical layer standards. Black Box supports a

multitude of variants with products, installation and maintenance and it´s entire wealth of technical expertise

• Aligning with customer requirements: being local and providing application specifc expertise

• Invested in the future: increasing transmission capacity and processing power drive using IP and virtualization• Cloudium acquisition• New product introductions: focus on presenting and processing visual information and foster

collaboration aligned with today´s and tomorrow´s workforce

November 2016

Source: vmware

https://www.youtube.com/watch?v=5YMXEsqBc-c




Black Box alignedConsulting:

individual combination of technologies & products

Support: throughout all project- & product lifecycle stages

Installation: IT-infrastructure, hardware and

software setup and maintenance

Conference Rooms Class Rooms Control Rooms

Networkingand Datacomm

Pro-AV andDigital Signage

IT Infrastructureand Cabling

High-PerformanceKeyboard-Video-Mouse

(KVM)

Data Services

November 2016


We help our customers focus on their tasks, not on the technology and hardware.

Consulting: individual combination

of technologies & products

Support: throughout all project- & product lifecycle stages

Installation: IT-infrastructure, hardware and

software setup and maintenance

November 2016

Leave the tech to us


Example: Control Room Solution

Consultation• Review of application• (Network-) security

recommendations, • Technology review

Recommendation• Combination of extenders,

(matrix)-switches, video wall processor, operator control solutions, IT-infrastructure (cable, network-switches etc.)

Demo• Live demonstration

of solutions, free testing of products

Installation & Support• Installation if needed• Maintanance and

service plan• Free tech support at

any time

November 2016


Key application: desktop extension and KVM

November 2016

8/5 8/5 8/524/7

Corporate Public

KVM

Control Plane

Processing Plane

Application & Management Plane


November 2016

• Objectives:• Centralize control for various functions• Flexible use of each desk for each function• Futureproof: scalable hard and software• Reliable components and systems, 24/7 use

• IP KVM solution using standard Cisco network• Single mode fiber connections for high bandwidth

and high quality video, audio and control• Ease of use: detection of mouse pointer

determines which server is activey controlled (Freedom solution)

Case study: Arlanda Airport


Case study: Arlanda Airport• Signals were

extended and could be easily switched• Work desks and video

wall signals extended and routed• Ease of use reduces

operator fatigue and improves situational awareness

November 2016


Technology Products

Networkingand Datacomm

Pro-AV andDigital

Signage

IT Infrastructureand Cabling

High-PerformanceKVM

November 2016


Technology ProductsHigh-Performance

KVM

4K Video & PeripheralMatrix Switching

KVM-Extension (over IP)

Server Room KVM

Pro-AV and Digital Signage

AV-over-IP Converters & Scalers

Video Switches & Extenders

Video Walls

KVM-Switching

November 2016


Technology ProductsNetworking &

Datacom

Ethernet Switches

and Extenders

Media Converters

Console Servers

Wireless

IT Infrastructure & Cabling

Cabinets & Racks

Cables & Patch Panels

Remote Monitoringand Security

Mobile DeviceStorage

November 2016


World Class International Data Services

Black Box offers planning, design, installation, optimization, project coordination, and maintenance of data networks in all kinds of environments.

• Services to design, plan, resource and implement network infrastructure build-out

• Router-to-the desktop

• Services to design, plan, resource and implement structured cabling

• CAT6, CAT6A, fiber, coax, other

• Services to design, plan, resource and implement wireless networks

• WAP’s, antennas, wireless bridges, etc.

• In-building wireless solutions

• Backup communications systems

• Hosted at Black Box NOC’s

• Data center staff augmentation

• MAC management (post implementation)

• Services to design, plan, resource and implement digital signage networks

• Players, media converters, extenders, baluns, etc.

Networking Structured Cabling Wireless Networking Data Center Infrastructure & Build-Out

Digital Signage, CATV & Video

November 2016


Black Box Data Services

Our commitmentEase of doing business – single vendor, single point of contactQuicker RFP response timeReduce management timeBetter continuity throughout all aspects of the deploymentService Management and system expertiseGlobal footprintCompetitive – Faster pricingRevenue GrowthImproved Service Delivery

Our approachPhased approach for checkpoint managemen

Effective and flexible project governance

November 2016


Black Box Data Services

Our operation covers these major systems:Site Survey

Installation, Move, Add and Change (IMAC) of Network Devices ranging

from router, switch, server, PABX, VOIP phones, POS, Digital Signage

etc.

Storage, Staging and Burn-in Testing

Decommissioning of Network and PABX devices

Disposal/ Eradication of Decommissioned devices

Break/ Fix

Warehousing

Help desk Support

Project Management

Site Survey

Infrastructure

Data/Voice Cabling

Network (Data Voice and Video)

Deployment

November 2016


Black Box Data Services EMEA/APAC Network Support

1 year contract of Help Desk support on Products and Services Countries covered are:

EMEA: contact the UK office in Reading

APAC: India, Japan, Korea, Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, China, Hong Kong, & Taiwan.

Toll Free numbers servicing Sales Teams across EMEA and APAC

Pre Sales Help Desk support for a multinational information technology corporation

November 2016


Services Clients Global

November 2016


Tech Support Centre EMEA

Staff: 50+ Application Engineers dedicated exclusively to project and customer support.

Project support: Selecting solutions and products that meet specific IT requirements.

Application assistance: Efficiently combining and integrating IT systems and components.

Cross-border support: network of technical experts across Europe.

Training Centres: four professionally equipped demo and training centres, located across Europe.

November 2016


Award-Winning Partner Programs

Premier, certified partner of key brands– Cisco– Extreme Networks

Partners complementing the Black Box team– Customized Training– Up to 24x7 technical support– Free access to our Proposal and Design Center– Programs for demo equipment

Supporting Design Partners– Support start up companies– Preferential terms for components/loans– Design support

November 2016


Contact us

Visit our websites: www.black-box.eu; www.blackbox.com; www.blackbox.com/en-au

Call us EMEA: 00800 – CALLBBOX Call us APAC: +61 1300 734 455

Write an Email: [email protected]

November 2016

http://www.black-box.eu/

http://www.blackbox.com/

http://www.blackbox.com/en-au


Thank you for your attention.

Questions?

November 2016