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Technology Coordinator Training January 2020 Technology Setup and Readiness

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Page 1: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Technology Coordinator

Training

January 20201Presentation Title Arial Bold 7 pt

Image by Photographerrsquos Name (Credit in black type) or Image by Photographerrsquos Name (Credit in white type)

Technology Setup and Readiness

Agenda

Whatrsquos New

Components of Online Testing

Infrastructure Trial

Set Up PearsonAccessnext

Questions and Discussion

Support

2Technology Setup and Readiness

Image by Photographerrsquos Name (Credit in black type) or Image by Photographerrsquos Name (Credit in white type)

Whatrsquos New

New items for this testing season

bull App versions

bull TestNav System requirements

bull ProctorCache updates

3Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

New Apps ndash OS Updates

4

TestNav System Requirements

Technology Setup and Readiness

ProctorCache System Requirements

New Apps ndash Hardware Requirements

5

TestNav System RequirementsRAM Requirement ndash no changesbull MacOS OS X Windows

bull Minimum RAM - 2 GBbull Recommended RAM - 4GB

bull iOSbull Minimum RAM - 1 GBbull Recommended RAM- 2GB

bull Chrome OS and Linuxbull No updated RAM requirements

ProctorCache System RequirementsRAM Requirement ndash no changesbull Minimum RAM ndash 2GBbull Recommended RAM - 4GBProcessor Requirement ndash no changesbull Minimum 2GHz processor

Technology Setup and Readiness

The TestNav 8 Download Page (httpsdownloadtestnavcom)bull Automatically detects Mac and Windows operating systemsbull Houses new installation files for TestNav and Windows version of ProctorCache

6Technology Setup and Readiness

TestNav 8 Download Page

ProctorCache Download

7

ProctorCache Installers

Windows ProctorCache InstallerTo download ProctorCache for supported Windows devices visit httpdownloadtestnavcom

Simply choose between your preferred installation method as seen in the image to the right

MacOS InstallerThe legacy MacOS version of ProctorCache will still function for Spring 2020bull Contact Customer Support if

you require the legacy MacOS installer

Technology Setup and Readiness

Components of Online Testing

Pieces of the puzzle

bull TestNav 8

bull ProctorCache

bull Infrastructure and the Training Center

bull PearsonAccessnext

8Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Online Testing Components

bull TestNav 8bull Delivers test content and allows student

interactionbull Maintains and transmits student responsesbull Early Warning System (EWS)bull AppCheck

bull ProctorCachebull Allows test content to be stored locallybull Reduces bandwidth usagebull Not required ndash verify with Infrastructure Trial

bull PearsonAccessnext

bull Administrative sitebull Set up test sessions manage live testingbull Some essential technology specific functions bull Training Center for Infrastructure Trial

9

PearsonAccessnext

TestNav 8

ProctorCache

Technology Setup and Readiness

TestNav 8 ndash Overview

TestNav 8 is an Installable test client that

bull Is supported on ChromeOS MacOS iOS Linux and Windows devices

bull Requires minimal setup and configuration

bull Has built in tools such asbull AppCheckbull Early Warning

System (EWS)

10Technology Setup and Readiness

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 2: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Agenda

Whatrsquos New

Components of Online Testing

Infrastructure Trial

Set Up PearsonAccessnext

Questions and Discussion

Support

2Technology Setup and Readiness

Image by Photographerrsquos Name (Credit in black type) or Image by Photographerrsquos Name (Credit in white type)

Whatrsquos New

New items for this testing season

bull App versions

bull TestNav System requirements

bull ProctorCache updates

3Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

New Apps ndash OS Updates

4

TestNav System Requirements

Technology Setup and Readiness

ProctorCache System Requirements

New Apps ndash Hardware Requirements

5

TestNav System RequirementsRAM Requirement ndash no changesbull MacOS OS X Windows

bull Minimum RAM - 2 GBbull Recommended RAM - 4GB

bull iOSbull Minimum RAM - 1 GBbull Recommended RAM- 2GB

bull Chrome OS and Linuxbull No updated RAM requirements

ProctorCache System RequirementsRAM Requirement ndash no changesbull Minimum RAM ndash 2GBbull Recommended RAM - 4GBProcessor Requirement ndash no changesbull Minimum 2GHz processor

Technology Setup and Readiness

The TestNav 8 Download Page (httpsdownloadtestnavcom)bull Automatically detects Mac and Windows operating systemsbull Houses new installation files for TestNav and Windows version of ProctorCache

6Technology Setup and Readiness

TestNav 8 Download Page

ProctorCache Download

7

ProctorCache Installers

Windows ProctorCache InstallerTo download ProctorCache for supported Windows devices visit httpdownloadtestnavcom

Simply choose between your preferred installation method as seen in the image to the right

MacOS InstallerThe legacy MacOS version of ProctorCache will still function for Spring 2020bull Contact Customer Support if

you require the legacy MacOS installer

Technology Setup and Readiness

Components of Online Testing

Pieces of the puzzle

bull TestNav 8

bull ProctorCache

bull Infrastructure and the Training Center

bull PearsonAccessnext

8Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Online Testing Components

bull TestNav 8bull Delivers test content and allows student

interactionbull Maintains and transmits student responsesbull Early Warning System (EWS)bull AppCheck

bull ProctorCachebull Allows test content to be stored locallybull Reduces bandwidth usagebull Not required ndash verify with Infrastructure Trial

bull PearsonAccessnext

bull Administrative sitebull Set up test sessions manage live testingbull Some essential technology specific functions bull Training Center for Infrastructure Trial

9

PearsonAccessnext

TestNav 8

ProctorCache

Technology Setup and Readiness

TestNav 8 ndash Overview

TestNav 8 is an Installable test client that

bull Is supported on ChromeOS MacOS iOS Linux and Windows devices

bull Requires minimal setup and configuration

bull Has built in tools such asbull AppCheckbull Early Warning

System (EWS)

10Technology Setup and Readiness

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 3: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Whatrsquos New

New items for this testing season

bull App versions

bull TestNav System requirements

bull ProctorCache updates

3Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

New Apps ndash OS Updates

4

TestNav System Requirements

Technology Setup and Readiness

ProctorCache System Requirements

New Apps ndash Hardware Requirements

5

TestNav System RequirementsRAM Requirement ndash no changesbull MacOS OS X Windows

bull Minimum RAM - 2 GBbull Recommended RAM - 4GB

bull iOSbull Minimum RAM - 1 GBbull Recommended RAM- 2GB

bull Chrome OS and Linuxbull No updated RAM requirements

ProctorCache System RequirementsRAM Requirement ndash no changesbull Minimum RAM ndash 2GBbull Recommended RAM - 4GBProcessor Requirement ndash no changesbull Minimum 2GHz processor

Technology Setup and Readiness

The TestNav 8 Download Page (httpsdownloadtestnavcom)bull Automatically detects Mac and Windows operating systemsbull Houses new installation files for TestNav and Windows version of ProctorCache

6Technology Setup and Readiness

TestNav 8 Download Page

ProctorCache Download

7

ProctorCache Installers

Windows ProctorCache InstallerTo download ProctorCache for supported Windows devices visit httpdownloadtestnavcom

Simply choose between your preferred installation method as seen in the image to the right

MacOS InstallerThe legacy MacOS version of ProctorCache will still function for Spring 2020bull Contact Customer Support if

you require the legacy MacOS installer

Technology Setup and Readiness

Components of Online Testing

Pieces of the puzzle

bull TestNav 8

bull ProctorCache

bull Infrastructure and the Training Center

bull PearsonAccessnext

8Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Online Testing Components

bull TestNav 8bull Delivers test content and allows student

interactionbull Maintains and transmits student responsesbull Early Warning System (EWS)bull AppCheck

bull ProctorCachebull Allows test content to be stored locallybull Reduces bandwidth usagebull Not required ndash verify with Infrastructure Trial

bull PearsonAccessnext

bull Administrative sitebull Set up test sessions manage live testingbull Some essential technology specific functions bull Training Center for Infrastructure Trial

9

PearsonAccessnext

TestNav 8

ProctorCache

Technology Setup and Readiness

TestNav 8 ndash Overview

TestNav 8 is an Installable test client that

bull Is supported on ChromeOS MacOS iOS Linux and Windows devices

bull Requires minimal setup and configuration

bull Has built in tools such asbull AppCheckbull Early Warning

System (EWS)

10Technology Setup and Readiness

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 4: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

New Apps ndash OS Updates

4

TestNav System Requirements

Technology Setup and Readiness

ProctorCache System Requirements

New Apps ndash Hardware Requirements

5

TestNav System RequirementsRAM Requirement ndash no changesbull MacOS OS X Windows

bull Minimum RAM - 2 GBbull Recommended RAM - 4GB

bull iOSbull Minimum RAM - 1 GBbull Recommended RAM- 2GB

bull Chrome OS and Linuxbull No updated RAM requirements

ProctorCache System RequirementsRAM Requirement ndash no changesbull Minimum RAM ndash 2GBbull Recommended RAM - 4GBProcessor Requirement ndash no changesbull Minimum 2GHz processor

Technology Setup and Readiness

The TestNav 8 Download Page (httpsdownloadtestnavcom)bull Automatically detects Mac and Windows operating systemsbull Houses new installation files for TestNav and Windows version of ProctorCache

6Technology Setup and Readiness

TestNav 8 Download Page

ProctorCache Download

7

ProctorCache Installers

Windows ProctorCache InstallerTo download ProctorCache for supported Windows devices visit httpdownloadtestnavcom

Simply choose between your preferred installation method as seen in the image to the right

MacOS InstallerThe legacy MacOS version of ProctorCache will still function for Spring 2020bull Contact Customer Support if

you require the legacy MacOS installer

Technology Setup and Readiness

Components of Online Testing

Pieces of the puzzle

bull TestNav 8

bull ProctorCache

bull Infrastructure and the Training Center

bull PearsonAccessnext

8Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Online Testing Components

bull TestNav 8bull Delivers test content and allows student

interactionbull Maintains and transmits student responsesbull Early Warning System (EWS)bull AppCheck

bull ProctorCachebull Allows test content to be stored locallybull Reduces bandwidth usagebull Not required ndash verify with Infrastructure Trial

bull PearsonAccessnext

bull Administrative sitebull Set up test sessions manage live testingbull Some essential technology specific functions bull Training Center for Infrastructure Trial

9

PearsonAccessnext

TestNav 8

ProctorCache

Technology Setup and Readiness

TestNav 8 ndash Overview

TestNav 8 is an Installable test client that

bull Is supported on ChromeOS MacOS iOS Linux and Windows devices

bull Requires minimal setup and configuration

bull Has built in tools such asbull AppCheckbull Early Warning

System (EWS)

10Technology Setup and Readiness

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 5: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

New Apps ndash Hardware Requirements

5

TestNav System RequirementsRAM Requirement ndash no changesbull MacOS OS X Windows

bull Minimum RAM - 2 GBbull Recommended RAM - 4GB

bull iOSbull Minimum RAM - 1 GBbull Recommended RAM- 2GB

bull Chrome OS and Linuxbull No updated RAM requirements

ProctorCache System RequirementsRAM Requirement ndash no changesbull Minimum RAM ndash 2GBbull Recommended RAM - 4GBProcessor Requirement ndash no changesbull Minimum 2GHz processor

Technology Setup and Readiness

The TestNav 8 Download Page (httpsdownloadtestnavcom)bull Automatically detects Mac and Windows operating systemsbull Houses new installation files for TestNav and Windows version of ProctorCache

6Technology Setup and Readiness

TestNav 8 Download Page

ProctorCache Download

7

ProctorCache Installers

Windows ProctorCache InstallerTo download ProctorCache for supported Windows devices visit httpdownloadtestnavcom

Simply choose between your preferred installation method as seen in the image to the right

MacOS InstallerThe legacy MacOS version of ProctorCache will still function for Spring 2020bull Contact Customer Support if

you require the legacy MacOS installer

Technology Setup and Readiness

Components of Online Testing

Pieces of the puzzle

bull TestNav 8

bull ProctorCache

bull Infrastructure and the Training Center

bull PearsonAccessnext

8Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Online Testing Components

bull TestNav 8bull Delivers test content and allows student

interactionbull Maintains and transmits student responsesbull Early Warning System (EWS)bull AppCheck

bull ProctorCachebull Allows test content to be stored locallybull Reduces bandwidth usagebull Not required ndash verify with Infrastructure Trial

bull PearsonAccessnext

bull Administrative sitebull Set up test sessions manage live testingbull Some essential technology specific functions bull Training Center for Infrastructure Trial

9

PearsonAccessnext

TestNav 8

ProctorCache

Technology Setup and Readiness

TestNav 8 ndash Overview

TestNav 8 is an Installable test client that

bull Is supported on ChromeOS MacOS iOS Linux and Windows devices

bull Requires minimal setup and configuration

bull Has built in tools such asbull AppCheckbull Early Warning

System (EWS)

10Technology Setup and Readiness

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 6: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

The TestNav 8 Download Page (httpsdownloadtestnavcom)bull Automatically detects Mac and Windows operating systemsbull Houses new installation files for TestNav and Windows version of ProctorCache

6Technology Setup and Readiness

TestNav 8 Download Page

ProctorCache Download

7

ProctorCache Installers

Windows ProctorCache InstallerTo download ProctorCache for supported Windows devices visit httpdownloadtestnavcom

Simply choose between your preferred installation method as seen in the image to the right

MacOS InstallerThe legacy MacOS version of ProctorCache will still function for Spring 2020bull Contact Customer Support if

you require the legacy MacOS installer

Technology Setup and Readiness

Components of Online Testing

Pieces of the puzzle

bull TestNav 8

bull ProctorCache

bull Infrastructure and the Training Center

bull PearsonAccessnext

8Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Online Testing Components

bull TestNav 8bull Delivers test content and allows student

interactionbull Maintains and transmits student responsesbull Early Warning System (EWS)bull AppCheck

bull ProctorCachebull Allows test content to be stored locallybull Reduces bandwidth usagebull Not required ndash verify with Infrastructure Trial

bull PearsonAccessnext

bull Administrative sitebull Set up test sessions manage live testingbull Some essential technology specific functions bull Training Center for Infrastructure Trial

9

PearsonAccessnext

TestNav 8

ProctorCache

Technology Setup and Readiness

TestNav 8 ndash Overview

TestNav 8 is an Installable test client that

bull Is supported on ChromeOS MacOS iOS Linux and Windows devices

bull Requires minimal setup and configuration

bull Has built in tools such asbull AppCheckbull Early Warning

System (EWS)

10Technology Setup and Readiness

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 7: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

ProctorCache Download

7

ProctorCache Installers

Windows ProctorCache InstallerTo download ProctorCache for supported Windows devices visit httpdownloadtestnavcom

Simply choose between your preferred installation method as seen in the image to the right

MacOS InstallerThe legacy MacOS version of ProctorCache will still function for Spring 2020bull Contact Customer Support if

you require the legacy MacOS installer

Technology Setup and Readiness

Components of Online Testing

Pieces of the puzzle

bull TestNav 8

bull ProctorCache

bull Infrastructure and the Training Center

bull PearsonAccessnext

8Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Online Testing Components

bull TestNav 8bull Delivers test content and allows student

interactionbull Maintains and transmits student responsesbull Early Warning System (EWS)bull AppCheck

bull ProctorCachebull Allows test content to be stored locallybull Reduces bandwidth usagebull Not required ndash verify with Infrastructure Trial

bull PearsonAccessnext

bull Administrative sitebull Set up test sessions manage live testingbull Some essential technology specific functions bull Training Center for Infrastructure Trial

9

PearsonAccessnext

TestNav 8

ProctorCache

Technology Setup and Readiness

TestNav 8 ndash Overview

TestNav 8 is an Installable test client that

bull Is supported on ChromeOS MacOS iOS Linux and Windows devices

bull Requires minimal setup and configuration

bull Has built in tools such asbull AppCheckbull Early Warning

System (EWS)

10Technology Setup and Readiness

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 8: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Components of Online Testing

Pieces of the puzzle

bull TestNav 8

bull ProctorCache

bull Infrastructure and the Training Center

bull PearsonAccessnext

8Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Online Testing Components

bull TestNav 8bull Delivers test content and allows student

interactionbull Maintains and transmits student responsesbull Early Warning System (EWS)bull AppCheck

bull ProctorCachebull Allows test content to be stored locallybull Reduces bandwidth usagebull Not required ndash verify with Infrastructure Trial

bull PearsonAccessnext

bull Administrative sitebull Set up test sessions manage live testingbull Some essential technology specific functions bull Training Center for Infrastructure Trial

9

PearsonAccessnext

TestNav 8

ProctorCache

Technology Setup and Readiness

TestNav 8 ndash Overview

TestNav 8 is an Installable test client that

bull Is supported on ChromeOS MacOS iOS Linux and Windows devices

bull Requires minimal setup and configuration

bull Has built in tools such asbull AppCheckbull Early Warning

System (EWS)

10Technology Setup and Readiness

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 9: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Online Testing Components

bull TestNav 8bull Delivers test content and allows student

interactionbull Maintains and transmits student responsesbull Early Warning System (EWS)bull AppCheck

bull ProctorCachebull Allows test content to be stored locallybull Reduces bandwidth usagebull Not required ndash verify with Infrastructure Trial

bull PearsonAccessnext

bull Administrative sitebull Set up test sessions manage live testingbull Some essential technology specific functions bull Training Center for Infrastructure Trial

9

PearsonAccessnext

TestNav 8

ProctorCache

Technology Setup and Readiness

TestNav 8 ndash Overview

TestNav 8 is an Installable test client that

bull Is supported on ChromeOS MacOS iOS Linux and Windows devices

bull Requires minimal setup and configuration

bull Has built in tools such asbull AppCheckbull Early Warning

System (EWS)

10Technology Setup and Readiness

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 10: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav 8 ndash Overview

TestNav 8 is an Installable test client that

bull Is supported on ChromeOS MacOS iOS Linux and Windows devices

bull Requires minimal setup and configuration

bull Has built in tools such asbull AppCheckbull Early Warning

System (EWS)

10Technology Setup and Readiness

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 11: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav 8 ndash Delivery Methods

TestNav 8 is delivered through a device specific applicationbull There are specific apps for each supported platformhttpssupportassessmentpearsoncomdisplayTNSet+up+and+Use+TestNav

bull Setup and configurationbull Device specific setup stepsbull Install TestNavbull Configure network infrastructure

11Technology Setup and Readiness

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 12: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav 8 ndash EWS ndash OverviewThe Early Warning System (EWS) is a background process built into TestNav that

bull Monitors background applications and connectivity

bull Stages and transmits student responses

NOTE If an error is detected a message will be displayed on the student workstation screen prohibiting the student from testing until the error is resolved (If errors persist please write down the number associated with the error and contact Customer Support for further assistance Ex 1005)

12Technology Setup and Readiness

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 13: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav 8 ndash EWS ndash Student Responses

13

While a student is testing the EWS stages responses before transmitting them to the Pearson servers

bull Responses are written to an encrypted Saved Response File (SRF)bull After a few responses are recorded they are sent in a package to the

Pearson serversbull TestNav listens for a confirmation message of successful transferbull When a confirmation is received the SRF file is erased and a new file

is createdbull If no confirmation is received responses are retained in the SRF file

until the next transmission cycle

Technology Setup and Readiness

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 14: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav 8 ndash EWS ndash Error Codes

If an EWS message is displayed it will contain a specific error code and prevent the student from continuing their test until the error has been resolved

Complete error code documentation can be found on the TestNav 8 Online Support page(Troubleshooting gt Error Codes)

A numeric error code is usually accompanied by a description of the error and potential resolution steps

14Technology Setup and Readiness

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 15: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav 8 ndash EWS ndash TriggersEven though there are many types of error codes the majority of the potential causes can be traced back to a few main scenarios

1 Connectivity bull Unable to retrieve content bull Unable to transmit responses

2 Saved Response File bull Unable to write or read to SRF

location

3 Potential Security Issuesbull ApplicationNotification

launches while TestNav is in kiosk mode

bull Running applications in the background

15Technology Setup and Readiness

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 16: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav 8 ndash EWS 1005 ndash Find SRF files

16Technology Setup and Readiness

bull If a student received a 1005 message and you need to retrieve their saved response use the paths or instructions on the right to find these files by operating system

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 17: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

ProctorCache ndash Overview

ProctorCache is a Pearson supplied software that allows you to pre-download encrypted test content early and distribute it to TestNav during test time

bull Download (precache) test content

bull Serve content at local area network speeds

bull Eliminates redundant downloads of test content

bull Low minimum system requirements and simple setup

17Technology Setup and Readiness

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 18: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

ProctorCache ndash Overview

18Technology Setup and Readiness

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 19: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

ProctorCache ndash Administration

The ProctorCache service can be accessed through an administration page with three main tabs

bull Tests View the status of cached test content

bull Clients View information about clients connecting to the ProctorCachemachine to gather test content

bull Settings Change the default ProctorCache password

19Technology Setup and Readiness

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 20: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

ProctorCache ndash Test Tab

20Technology Setup and Readiness

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 21: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

ProctorCache ndash Test Tab

21Technology Setup and Readiness

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 22: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

ProctorCache ndash Clients Tab

22Technology Setup and Readiness

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 23: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

ProctorCache ndash Settings Tab

23Technology Setup and Readiness

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 24: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

ProctorCache ndash Purging Content

If ProctorCache has been used in previous administrations all cached content should be purged from the system before updating or caching new content

bull Navigate to the ProctorCache administration pagebull Select any old contentbull Press the lsquoPurgersquo buttonbull Enter the default ProctorCache password ndash t35t1n6

24Technology Setup and Readiness

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 25: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Working Together

25

bull Test Proctors manage test sessions in PearsonAccessnext

bull Test devices gather content from ProctorCache machine

bull Student responses are periodically transmitted to Pearson servers

Technology Setup and Readiness

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 26: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

PearsonAccessnext - Overview

26Technology Setup and Readiness

The Blue site for Live test Administration

The Brown site for Infrastructure trial Administration

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 27: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Infrastructure Trial

Test your setup

bull Why do it

27Presentation Title Arial Bold 7 pt

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 28: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

28Technology Setup and Readiness

Infrastructure Trial ndash Why do itAn Infrastructure Trial is a test run of for online testing It does not use real student information and is completed in the brown PearsonAccessnext

Training site

This is a low-stakes trial runpractice test for confirmation that

bull TestNav is configured correctly

bull Devices can successfully run TestNav

bull The network has been properly configured

bull Students are familiar with the computer-based tools and format

bull Test Administrators understand the controls and how to deliver the test

bull Confirm ability to test without a Proctor Cache

Refer to the Infrastructure Trial Readiness GuideInfrastructure Trial Webinar httpswwwisbenetPagesAssessment-Webinarsaspx

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 29: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial

29Technology Setup and Readiness

Network Bandwidth(per secondper

student)

Proctor Cache Recommendation Infrastructure Trial Information

1000 Kbps (10 Mbps) or greater

You will likely not need to proctor cache test content

School staff should still perform an infrastructure trial for the schools with the least bandwidth to verify that tests can be successfully delivered without the use of proctor caching

ISBE recommends that all schools going without proctor caching conduct infrastructure trials early to verify that that student tests can be downloaded and delivered without issue

gt500 Kbps lt 1000 Kbps (10 Mbps)

School staff may choose to deliver the assessments without proctor cache

School staff should conduct infrastructure trials at the school and simulate the maximum number of concurrent test takers who will test during the window

gt100 Kbps lt 500 Kbps The schoolrsquos network is a marginal candidate for delivering the assessments without the aid of proctor cache

School staff should conduct infrastructure trial that simulates 120 of the maximum number of concurrent test takers who will test during the window

httpsilmypearsonsupportcomresourcestech-setupProctorCacheDecisionTreepdf

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 30: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Set Up PearsonAccessnext

bull TestNav configuration

bull Precache content

30Presentation Title Arial Bold 7 pt

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 31: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Technology Tasks

Technology staff will have the Technology Coordinator role in PearsonAccessnext and will be responsible for creating TestNav configurations

TestNav configurations

bull Formally identify ProctorCache machines (if applicable)

bull List primary and secondary Save Response File (SRF) locations

bull Configurations should be created before test sessions are created and must be created before precaching

bull Note Required fields are indicated with a redasterisk () These fields must be populated whether using caching or not

31Technology Setup and Readiness

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 32: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav Configuration

Creating a TestNav configuration

1 Enter a configuration name

2 Select the organization(s) that will use the configuration

3 Enter a ProctorCache computer name (Required for Secondary Save Location)

4 Enter the ProctorCache computerrsquos static ipaddress

5 Enter the ProctorCache computerrsquos port

Note If choosing not to proctor cache enter ldquoNo Cacherdquo under Computer Name and leave the IP Address and Port fields blank

32Technology Setup and Readiness

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 33: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav Configuration ndash If NOT ProctorCaching

33Technology Setup and Readiness

1 Create a Configuration Name

2 Select your Organization

3 Add a Computer Name under Default Precaching Computer

4 Leave IP Address and Port fields blank

5 List primary and secondary Save Response File (SRF) locations

6 Configurations should be created before test sessions are created

Note Required fields are indicated with a redasterisk () These fields must be populated whether choosing to ProctorCache or not

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 34: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav Configuration ndash Save LocationsSet Save Response File (SRF) locationsbull Define different locations by test devicebull Define both primary and secondary SRF location for Windows Mac and Linuxbull Define secondary locations for Android ChromeOS and iOS

If you set a network file server as secondary backup location do not use

bull Spaces in the save location pathbull A location that requires authentication (If authentication is required TestNav cannot

access the shared location)bull A Windows UNC (Uniform Naming Convention) or network path such as

ComputerNameSharedFolderResource on a Mac or Linux

Pearson recommends that you specify a mapped drive location such as

DTopDirectoryNextDirectorySaveLocation

If using an SFTP server ensurebull The device is turned on and SFTP services are runningbull That the syntax inside of PearsonAccessnext is correct (eg

sftpltuseridgtltpasswordgtltaddressgtltportgtltpathgt)bull That neither the userid or password contain the symbol This will invalidate the syntax

(eg sftpfileuser123pa$$w0rd192168101222srf)bull Ensure that the device and SFTP server used for the secondary save location is on during

testing

34Technology Setup and Readiness

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 35: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav Configuration - Configuration Identifier

A unique configuration identifier is created once a configuration is saved

Use a configuration identifier along with AppCheck to

bull Verify the connection to the ProctorCache computer is successful

bull Verify successful access to SRF locations

35Technology Setup and Readiness

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 36: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

AppCheck bull AppCheck is built into TestNav

bull No additional installation or configuration required

bull Accessed from the TestNav 8 app menu

bull Basic tests can be completed in around 10 seconds

36Technology Setup and Readiness

Note A configuration identifier will only generate within PearsonAccessnext once a TestNav configuration is created Adding a configuration identifier to App Check will ensure youve successfully configured your ProctorCache machine andor Save Locations

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 37: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav Configuration - Configuration Identifier amp AppCheck Working Together

37Technology Setup and Readiness

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 38: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Precache Test ContentThe precache process is initialized from PearsonAccessnext

bull Precache available two weeks before the test administrationbull Select content you wish to precachebull Verify a successful cache by using ProctorCache monitor page the

status will change to rdquoOKrdquobull You only need to cache once

38Technology Setup and Readiness

ProctorCaching will be available in PearsonAccessnext March 4th

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 39: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Import TestNav Configurationsbull TestNav configurations created in the brown Training site can be

imported in to the blue Live PearsonAccessnext site

bull If you created configurations in a previous testing administration they will carry over eg IAR Spring 2019 configurations

Import or Export TestNav Configurations

39Technology Setup and Readiness

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 40: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Resources

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 41: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

41Technology Setup and Readiness

IAR Resource Page httpsilmypearsonsupportcom

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 42: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

42Technology Setup and Readiness

Technology Page

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 43: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

TestNav 8 Online Support Page

43Technology Setup and Readiness

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 44: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

The TestNav 8 Support page is regularly updated to reflect the most current system requirements setup steps network requirements and guidelines troubleshooting information and more

bull Make use of the Recently Updated section towards the bottom of the menu on the left

44Technology Setup and Readiness

TestNav 8 Online Support Page (cont)

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 45: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Support

Multiple Support Options

bull Technology office hours

bull Pearson help desk

45Presentation Title Arial Bold 7 pt

Image by Photographers Name (Credit in black type) or Image by Photographers Name (Credit in white type)

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 46: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Technology Office Hours

Pearson Field Engineer staff are available to discuss technology questionsconcerns specific to your district andor school at a time convenient to you

Calendar available at ilmypearsonsupportcom or httpscalendlycomil-field-services-engineeringto set-up a personal appointment to discuss any of the following

How your district infrastructure interacts with Pearson systems (examples may include firewalls content filters student devices proctor caching servers wifiaccess points etc)

How to prepare and complete an infrastructure trial in your district Discuss issues or questions that arose while performing an infrastructure trial How to set-up proctor caching in your district Other recommendations on online testing set-up for your district or school

bull Schedule your Technology Office Hours

46Technology Setup and Readiness

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 47: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black

Pearson Support Desk

833-213-3879Submit a Pearson help desk request

Monday ndash Friday 600am ndash 600 pm (CT)

ilmypearsonsupportcom

  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48
Page 48: Technology Coordinator Training · 2020. 1. 28. · Technology Coordinator Training January 2020 Presentation Title Arial Bold 7 pt. 1. Image by Photographer’s Name (Credit in black
  • Technology Coordinator Training
  • Agenda
  • Whatrsquos New
  • New Apps ndash OS Updates
  • New Apps ndash Hardware Requirements
  • TestNav 8 Download Page
  • ProctorCache Download
  • Components of Online Testing
  • Online Testing Components
  • TestNav 8 ndash Overview
  • TestNav 8 ndash Delivery Methods
  • TestNav 8 ndash EWS ndash Overview
  • TestNav 8 ndash EWS ndash Student Responses
  • TestNav 8 ndash EWS ndash Error Codes
  • TestNav 8 ndash EWS ndash Triggers
  • TestNav 8 ndash EWS 1005 ndash Find SRF files
  • ProctorCache ndash Overview
  • ProctorCache ndash Overview
  • ProctorCache ndash Administration
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Test Tab
  • ProctorCache ndash Clients Tab
  • ProctorCache ndash Settings Tab
  • ProctorCache ndash Purging Content
  • Working Together
  • PearsonAccessnext - Overview
  • Infrastructure Trial
  • Slide Number 28
  • ProctorCache Bandwidth Recommendations for Proctor Cache amp Infrastructure Trial
  • Set Up PearsonAccessnext
  • Technology Tasks
  • TestNav Configuration
  • TestNav Configuration ndash If NOT ProctorCaching
  • TestNav Configuration ndash Save Locations
  • TestNav Configuration - Configuration Identifier
  • AppCheck
  • TestNav Configuration - Configuration Identifier amp AppCheck Working Together
  • Precache Test Content
  • Import TestNav Configurations
  • Resources
  • IAR Resource Page httpsilmypearsonsupportcom
  • Technology Page
  • TestNav 8 Online Support Page
  • TestNav 8 Online Support Page (cont)
  • Support
  • Technology Office Hours
  • Pearson Support Desk
  • Slide Number 48