techno brain - redefining it in africa

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www.technobraingroup.com

© 2013 Techno Brain

VISIONTo be recognized as a respected, global IT Firm, highly valued by Customers, Employees & Partners


Agenda Techno Brain at-a-glance Global Presence Company Mascot Life at Techno Brain Our People – Our Strength Awards & Recognitions Commitment to Society Offerings IT Training IT Products Practice Areas BPO / ITES Global Delivery Reference Clients Strategic Partners

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Techno Brain Corporate Film

http://www.technobraingroup.com/newsroom/corporate-film.aspx


Techno Brain at-a-glance

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Started operations in 1997 by setting up state-of-the-art IT Training Center at Dar-es-Salaam, Tanzania

Expanded operations to Kenya & Uganda by setting up IT Training centers

Started offering ICT Solutions in the Africa region

Set up a Research & Development center in East Africa

Expanded business operations across West, East, South & Central Africa

Set up training centers in Ethiopia and Malawi

Inception (1997 – 2002) Strategic Move (2003 – 2008)

Set up a Software Development Center In Hyderabad, India and Nairobi, Kenya

Started New Business Operations: BPO / ITES

Global Expansion (2009 – 2013)

Started operations in USA Setup an office in UAE

Starting full-fledged operations in East & Western Asia and Southern Africa

Trained more than 100, 000 people including Government and Corporate Executives

Capacity Building: Hire, train & employ fresh local talent across locations

Introduced Employee Exchange Program between India Development Center & Africa


Life at Techno Brain

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Promoting Multi Cultural

Environment

Fun @ Work

Equal Opportunity Employer

Acknowledging Innovation

Empowering Local Talent

Team Building Activity

© 2013 Techno Brain 5

Global Presence

Current Operations:21

Ethiopia, Ghana, India, Kenya, Lesotho, Malawi, Mozambique, Namibia, Nigeria, Rwanda, Saudi Arabia, South Africa, South Sudan, Swaziland, Tanzania, UAE, Uganda, UK, USA, Zambia, Zimbabwe

New Expansions:13

Angola, Benin, Botswana, Burundi, Cambodia, Congo, Ivory Coast, Lao PDR, Mali, Mauritius, Myanmar, Niger, Senegal, Thailand and Togo


Meet t-Brain, Our Company Mascot t-Brain is a friendly humanoid robot that stands for

everything Techno Brain believes in – Innovation,

Expertise, Knowledge and Technology.

Techno Brain is the first technology company in Africa to

have a mascot.

t-Brain gives us a face and personality which is unique and

clutter breaker in the crowd of technology service

providers.

See t-Brain in Action

https://www.youtube.com/watch?v=LJP3vo3YStU

https://www.youtube.com/watch?v=LJP3vo3YStU


Our People – Our Strength

1997 1999 2001 2003 2005 2007 2009 2011 2013 20150

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10 15 45 65 80 120

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1250

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Growth over the Years


Awards & Recognitions

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First Company in Sub Saharan Africa to become SEI CMMI Level 3

2012 Microsoft Country Partner of the Year

2012 Government Sector Partner of the Year

Achieved ISO 9001: 2008 Certification

Named to 2012 President’s Club for Microsoft Dynamics

Achieved HP and IBM Preferred Partner Status

Received Best Training Partner Award from New Horizons

CMMI Level 3

2013 Microsoft Country Partner of the Year

Best Innovation Award in Gender, Youth and Vulnerable Groups


Commitment to Society

Contributed to Safe Motherhood Foundation

Participated in fund raising activity for an NGO, Side by Side

Instrumental in setup & managing Childline Kenya’s National Helpline Call Centre

Contributed to Kenya Red Cross Society in Drought Response Initiative 2011

Provides regular IT Training to under-privileged students in the Africa region

Thinking beyond Business...

Heading towards a Better World...


Offerings IT Training

• Career Courses

• Certification Programs

• Corporate Training

• University Programs

• Testing Services

• Campus Placements

• Content Management

IT Solutions

• Enterprise Business

• ICT Consulting

• IT Infrastructure

• Identity Management

• Managed Services

• RFID / GIS

• Data Warehouse & BI

IT Products

• InspireHRM

• MEsure

• SecuRegister

• AIRevenue

• IFMS

• mIVR

• mSecured

• SecuRelief

• SmartFleet

BPO / ITES

• Technical Support

• Finance & Accounting

• Knowledge & Legal

• Customer Care

• Help Desk / Support

• Order Management

• Web based Services


IT Products

Project Monitoring & Evaluation System

Enterprise Human Resource & Payroll Management System

Multi-modal Biometric System

Integrated Financial Management System

IVR basedHealthcare System

Airport Revenue Management System

Disaster Relief Management System Helpline Case Management

System

Biometric Authentication for Core Banking

Fleet Management System


Education & Training 7 world class IT Training centers, 50+ Certified

Instructors 35 physical class rooms with 400 networked computers Virtual class rooms can be accessed via web from

anywhere 130,000+ students are trained till date in both career

and corporate Awarded educational scholarships to 7000+ students Placed 1500+ students in jobs at various organizations

across Africa 1400+ course titles available in ICT, Soft Skills, and

Management

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Training Partner

Learning Methodology

Technology Partners

Online LIVE (OLL)

Courses offered online live, can be accessed from anywhere 24 X 7

Mentored Learning

Learn at your own pace and Make your

own Schedule with the help of certified

instructor

Instructor Led

Physical class rooms with State of the art infrastructure and

certified instructors

Learn when and where you want

Learn at your own pace

Online ANYTIME

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Education & Training Portfolio Industry Solutions

• Technology Based

• Process Excellence Based

• Soft Skills Based

• ERP Programs

• Diploma / Certification

Programs

• Vendor Certification Series

• Placement Series

• Customized Corporate

Programs

• Mentored Learning

Offerings

• Server Administration Solutions

• Networking Solutions using Cisco, HP

• Programming Series using Java, Oracle Developer Tools & .Net

• Database Solutions using Oracle, MS SQL Server & DB2

• Security Series from EC Council

• Project Management Courses PMI and PRINCE 2

• Customer Management Training for low & mid-level staff

Case Studies• Rwanda Development Board

Project – Trained 100+ participants on Windows Server Administration

• Kenya e-Government Project – Trained 100+ IT managers & officers on Cisco Networking, CEH Security and Project Management

• National Election Commission Tanzania – Empowered IT officers on Skills of Server Management, Database Administration and .Net Programming

• Zambia Electric Supply Co (ZESCO) – Trained 500+ employees on Call Center Management and Customer Service Management


Enterprise Business

Industry Solutions

• Enterprise Resource Planning

• Enterprise Human Resource Management

• Business Intelligence Solutions

• Enterprise Performance Management

• Be-spoke and Custom Development Solutions

• Airport Billing and Management Solution

Offerings

• MS Dynamics NAV & AX

• Serenic Navigator

• SAP Business All-in-one

• Oracle e-Business Suite

• Bespoke Development

• Enterprise Performance Management

• Application Re-engineering and Migration

• AIRevenue

Case Studies

• ERP for SBC Pepsi Tanzania and Kenya

• ERP for Mt. Kenya Bottlers, Kenya

• 360 Degree Evaluation for Kenya Commercial Bank, Kenya, Uganda, South Sudan, Tanzania and Rwanda

• Airport Revenue Management System for Malawi & Tanzania Airports Authority

• Enterprise Human Resource Management System for Tigo Tanzania and Rwanda

• ERP & POS system for Tanzania

National Parks


Identity ManagementIndustry Solutions

• National Identity Management

• Members Registration & Management System

• Passport & Driving License System

• Border Control & Management System

• Physical Access Automation and Security System

• Land Registration & Management System

• Election / Voters Registration System

• Vital Records Registration & Management System

• Online Financial Transaction System

• Law Enforcement & Criminal Tracking System

• Hosted/On-Premise Core Banking

• Inter-bank Mobile Money Transfer & Payment System

• Micro Insurance Systems

• Banking Solutions for MFIs

• Electronic Medical Records

• Healthcare Information Systems

Offerings• Automatic Biometric Identification• Verification and De-Duplication• Smart Card / 2D Barcode• e-Payment System• Handheld Biometric POS• Self Services Kiosks• Public Key Infrastructure• Root Certification Authority System• Geospatial Information System• Mobile Banking• Payment Gateways• Micro Insurance / BancAssurance• Life and Non-Life Insurance• Electronic Medical Records• mHealth• Branchless Banking / Agency

Banking

Case Studies

• AFIS based Criminal Tracking System for Tanzania, Malawi & Zambia Police Force

• Biometric Grower Registration System for Tobacco Control Commission, Malawi

• Passport Issuance System for Tanzania & Malawi Departments of Immigration

• Members Identification Management System for National Social Security Fund, Tanzania

• Secure Drivers License Card Issuance System for the Ethiopian Transport Authority

• Integrated Border Control System for the Dept. of Immigration, Govt. of Malawi

• Civil Registration System for the Addis Ababa City Council, Ethiopia

• Farmers Registration System for World vision Tanzania

• Civil Servants Registration System for the Govt. of Swaziland


IT Infrastructure

Industry Solutions

• ELearning Infrastructure

• IP Telephony

• Video Conferencing and

Telepresence

• Servers and Applications

• IT Infrastructure Security

• IT Networking

• Cloud Computing

Offerings

• Data Center Solutions

• ICT Infrastructure Assessment and Optimization

• Storage & Hosting Solutions

• Disaster Recovery & Business Continuity

• Networking – LAN, WAN, Wire-line and Wireless

• Virtualization & Consolidation Solutions

• Collaboration

Case Studies• Data Center equipment for LOB

Systems at Malawi Business Registration Department & Malawi Judiciary

• Enterprise Messaging & Collaboration Systems for TRA, TANESCO and NSSF

• Call Center System for Ethiopia Revenue and Customs Authority

• Data Center Equipment for Nigeria Customs


Consulting and Government Business Automation Solutions

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Industry Solutions• Revenue, Regulatory,

Certification and Control Authorities

• Social Security and Health Insurance Funds

• Local and National Governments

• Security and International Donor Agencies

• Project Monitoring and Evaluation

• Integrated Financial Management

• Central Budgeting and Treasury Management

Offerings

• Tax and Customs Solutions

• Technology & Business Consulting

• Import Export Commodity Database System

• Motor Vehicle Registration System

• Fleet / Cargo Management System

• Business Process Re-engineering

• Electronic Document Management System

• SharePoint and MS Dynamics CRM

Case Studies• Document Management System

for Ethiopia’s Central Statistical Agency, Swaziland Water Services, Centum Investment and UNICTR

• Import / Export Commodity Database System for Tanzania & Nigeria Revenue Authorities

• Project Monitoring & Evaluation System for Humanitarian Initiative Just Relief Aid, Kenya

• Integrated Financial Management System for Local Government of Malawi, PEPSI and Chemi & Cotex Industries Ltd, Tanzania


Industry Solutions (RFID)

Industry Solutions

• Cell Tower Management Solution

• Fuel Management Solution • Asset & Inventory Tracking• Warehouse Management

Solution• Library Automation Using RFID• Jewelry Tracking• Building Security Solution• Loyalty Card Management• Container & Yard Management• Retail Security Using RFID• Smart Campus For Education

Sector• E-Purse & E-Toll • Automatic Number Plate

Recognition

Offerings• Un Manned Weighbridge Solution• Work Space Management • Laptop Tracking• Document/File Tracking• Tool Tracking• Patient Identification In Hospitals• Blood bank Tracking• Surgical Equipment's Tracking• Solar panel Tracking• Solid Waste Management• Vehicle, Visitor Access control at

Ports.• Work in Progress Tracking in

manufacturing Segment

Case Studies• Inventory Management At

Trinity Hospitals

• Access Control At Gulf Oil Corporation


Industry Solutions (GIS)

Industry Solutions

• Local Government Asset Management

• Land Information Management • E- Government Portal• Outdoor Advertising

Management• Natural Resources Management• Smart Agriculture• Disaster Risk Assessment• Outage Management for

Electrical Utilities• Geological Mapping

Offerings• Urban Land Information System

(ULMIS)• Right of Way Management

System• Property Tax Management

System• Billboard Management System • Highway Information System• Health Facilities Inventory• Mining Cadastral information

Management System• GIS based Street Addressing• Environmental Monitoring

System• Election Viewer

Case Studies• Automated Gender based

Violence Mapping for UNICEF Kenya

• Production of maps of the Interconnected Electricity Grid for NELSAP Region


Managed Services

Industry Solutions

• ICT Systems Management• ITIL Service Desk• ICT Provisioning• Telco Managed Services• Cloud Services• Professional Services

Offerings

• ICT Infrastructure Assessment and Optimization

• Data Center Management

• Network Infrastructure Management

• Onsite & Remote Support Services

• Office Startup Services

• Telco Active Network Management and Revenue Assurance

• Hosting & Co-location

• Infrastructure as a Service

• Provision of Expert ICT Resources

Case Studies

• ICT Infrastructure Assessment, Optimization and Management for OXFAM America (Ethiopia), FHI 360 (Tanzania & South Sudan), GBC Health (South Africa) and GIZ (Malawi)

• Datacentre Maintenance for Tanzania Revenue Authority, Stanbic and Standard Chartered Banks (Tanzania)

• Professional Services for MIC Tanzania (TIGO)


Microsoft Licensing & Services

Industry Solutions

• Active Directory Planning, Deployment and Migration

• Email Solutions on Microsoft Exchange

• Business Intelligence

• Unified Communication (Lync)

• Private Cloud

• SharePoint Deployments

Offerings

• Enterprise Direct Advisors (EDA) for Large Accounts

• Open Value Agreements and Open License

• Schools Agreement, Campus Agreement – Microsoft Education Partner

• Microsoft Dynamics Suite & CRM

• Office 365

Case Studies• Active Directory Migration and

Exchange Server 2010 deployment for Tanzania Revenue Authority

• Exchange Server deployment for TANESCO & NSSF TANZANIA

• Infrastructure Optimization Services for Reserve Bank of Malawi

• System Center deployment services for Bank of Tanzania

• CRM solution for Ethiopia Revenue and Customs Authority

• Enterprise Direct Advisor Services to Government of Uganda


Data Warehouse & BI

Industry Solutions

• Enterprise Data Model for Revenue Authorities

• DWH & BI for Revenue Authorities

• Intelligent Dashboards for Central / Reserve Banks

• Analytics for Social Security Organizations

• Workflow and Framework for Regulatory Authorities / Commissions

• Online Service portals for Certification Agencies

Offerings

• Architecture Design & Data Modeling

• Design & Implement ETL

• Data Quality & Mining

• BI Architecture Strategy, Planning & Deployment

• Administer and Monitor BI Systems

• Enterprise Reporting – Dashboards, Balanced Scorecards and Operational Metrics

Case Studies• Enterprise Data Warehousing

System for Tanzania Revenue Authority

• Integrated Management Information System for Uganda Communications Commission

• Intelligent Information System for Tanzania National Parks & National Housing Corporation

• Business Intelligence System for Namibia Tourism Board & National Micro Finance Bank


BPO / ITES 2 world class state-of-the art infrastructure with 150 single shift and 450

seats for 24 X 7 in Kenya and Uganda

Only ISO certified BPO / ITES organization with exponential growth every year

Competencies – BPO, KPO, Legal, Finance & Accounts, Digitization, Data Processing, Help Desk / Support, Order Management & Web Services

Services: Voice, Data, Knowledge Process Management, IT Enabled Services

Capacity to set-up, hire, train and manage a full fledged technical or functional support center for all verticals

Strategically located to offer services to clients in Africa, US & EuropeSuccess Reference:

Set-up, trained and managing National Child Helpline Call-Center Infrastructure for Childline,

Kenya

Development of Child Protection Case Management Database & Management Information System for

UNICEF


Global Delivery The Global Delivery is a combination of 2 R&D centers (Hyderabad & Nairobi) and 5 national level delivery centers, servicing 5

practices across the globe with an International Help Desk managed by our BPO

Global delivery organization consists of 1000+ consultants

25000 SFT R&D center in Hyderabad & 7000 SFT R&D in Nairobi

Hyderabad R&D center currently has 200 resources and scaling up to 300+ by 2014 Nairobi R&D center will scale up to 150 by 2014

SEI CMMI Level 3 Company

Practices Agile, Sure Step and SCRUM methods

Implemented Waterfall, V, RAD, Iterative & Incremental Models

Member of STPI, NASSCOM, Kenya ICT Board and FICCI

In last 3 years, we have invested USD 5 Million in R&D in India & Africa


Reference ClientsPUBLIC

NGO

PRIVATE

NSSF Tanzania KEPHIS Malawi Local Government Tanzania Revenue Authority

Malawi Police

Alliance for a Green Revolution in Africa

UNDP Family Health International Kick Start International

Meenakshi Mission Hospital & Research Centre

Chemi & Cotex Kenya AirwaysSerengeti Breweries BERCO Pepsi Co


Strategic Partners