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Tech. Technology Training for Front Line Library Staff Presented by Jackie Wright and Katy Pretz PaLA Conference, September 29 th 2014. Overview of TechWAGGIN Choosing Training Topics Aligned with Staff Needs & EDGE Benchmarks - PowerPoint PPT PresentationTRANSCRIPT
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TechTechnology Training for Front Line Library Staff
Presented by Jackie Wright and Katy Pretz
PaLA Conference, September 29th 2014
2Today’s Agenda
• Overview of TechWAGGIN• Choosing Training Topics Aligned with Staff
Needs & EDGE Benchmarks• Setting Up an Online Training Using Free &
Inexpensive Tools• Q & A
3Overview
• TechWAGGIN is a technology training initiative for public libraries in the Washington Library District in Southwest Pennsylvania.
• Why technology training?• Staying Up To Date• Libraries and Transliteracy
4Overview: Goals
Staff will:• Gain basic computer/mobile device and
internet skills• Become familiar with commonly used
software• Be able to direct and assist patrons with
all available library resources
5Overview: Benefits
• Libraries will be able to provide exemplary support to patrons requiring technology assistance at any time.• Library resource usage will increase. • Libraries will stay relevant with high
quality services in today’s ever-changing digital world.• Up to 12 hours of CE Credit
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Overview: Expectations
• Libraries will participate in entire program from start to finish.
• Staff members, including Directors, will be given up to 1 hour per topic of paid time and a training station to complete tasks.
• Participants must be able to perform basic computer skills prior to training, including:• Hardware--Turn on/off computer, monitor, printer• Mouse--Moving cursor, left-click, scroll page, click and drag• Programs--Find, open and close programs, including
internet browser• Internet--Typing website URL in address bar
7Format
• 4 Assignments per topic• 15 minutes each• Resources compiled and/or created• Directions, images, videos, links
8Choosing Topics
• Ask!• Experience• EDGE
Assessment• Objectives• Needs
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Choosing Topics: EDGE
EDGE Assessment: Community Value
Benchmark 1: Libraries provide assistance and training with the goal of increasing the level of digital literacy in the community.81% of PA Libraries offer one-on-one technology help on-demand for at least 10 minute sessions.
Benchmark 2: Libraries provide access to relevant digital content and enable community members to create their own digital content.98% of PA Libraries have office productivity software.
Benchmark 3: Libraries provide technology resources to help patrons meet important needs related to personal goals & community priorities.59% of PA Libraries offer access to online testing preparation tools through its website and/or through career testing software.
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Choosing Topics: EDGE
EDGE Assessment: Organizational Management
Benchmark 8: Libraries have sufficient staff with technology expertise to help patrons achieve their goals.
85% of PA Libraries provide staff with work time to engage in technology related learning activities.
11Choosing Topics
Make a list of all of the digital resources & services available at your library.• ILS• Software on Public Computers• Downloadable eBooks or Streaming Entertainment• Databases and Library Subscriptions
Don’t forget about state and federal resources.• POWER Library• Government Resources
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Choosing Topics: WAGGIN
• Polaris ILS• Email• Web Browsers and Websites• Microsoft Word• Microsoft Excel• Microsoft Powerpoint and Publisher• Facebook and Social Media• OverDrive, Mobile Devices, and Apps• Reference Resources (Legal, Health, Local, Government, Social)• Career Resources• Genealogy and Local History Resources• Student Resources• RA and Programming Resources
13Setting Up
• Dedicated e-mail• Storage• Webpage• Survey tool• Data management
14Google Drive
15Google Drive: CE Credits
16WordPress
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18Creating Content
• Screencasting Software• Topic-specific software• Image Capture & Editing
19Creating Content
Demonstration
20Q & A
21CONTACT US
Jackie WrightDigital Services Manager
Citizens Library & District Center
[email protected], ext. 228
Katy PretzLibrary Director
Flenniken Public [email protected]
724-966-5263
www.techwaggin.wordpress.com