Wikis for Documentation and Internal Collaboration

PRESENTER

Amanda Cross

Documentation Manager

• Professional Writing, Purdue University

• MBA, Kelley School of Business, Indiana University

• 11 years in software documentation

• Blogger, speaker, and proponent of humanity in business

It Used to be all about tools

For Example: Documentation

For Example: RFPs

For Example: Security

For Example: Known Issues

Conclusion

• Social connectionsSpecifically internal networking—are key to being effective.

• CollaborationMakes you more valuable to a company than does concentration.

• ToolsEnable you to collaborate and make social connections. They aren’t the goal in and of themselves.