tech-comm core competencies and the five sketches™ ideation-design method

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Small- and mid-sized companies often lack a design process that leads to successful, usable products. Technical communicators have skills that can help their project teams succeed. Learn how to help your team design software and web pages that work, by following the Five-Sketches™ method. Five Sketches™ was developed for and with cross-disciplinary teams—including technical communicators—from Canada, the USA, Australia, India, and South Africa. Five Sketches™ walks design participants through a series of individual and group tasks—some creative, some structured, some spontaneous. It ensures you have a clear design problem and business constraints, enough ideas to saturate the design space, a way to analyse and rapidly iterate the ideas, and a ready design that can be validated and approved before developer coding begins. Come learn how Five Sketches™ was developed, how it works, and how you as technical communicators can use it to make successful design possible in your workplace. This is a more detailed version of a presentation from the 2008 annual UPA conference, which was also presented at the Banff Centre for the 2008 annual CanUX conference. Both times, it got excellent audience ratings. This version of the presentation is focused on developing transferrable skills that technical communicators can use to enhance their value in the workplace.

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Page 1: Tech-Comm core competencies and the Five Sketches™ ideation-design method
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I need to help the developers

I need to help the developers

Page 3: Tech-Comm core competencies and the Five Sketches™ ideation-design method

I need to help the developersI need to help the developers

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…find a better way to clean?”

…find a better way to clean?”

…find a way to build something cleaner?”

…find a way to build something cleaner?”

Page 14: Tech-Comm core competencies and the Five Sketches™ ideation-design method

What isa designer?

What isa designer?

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Inform Agree

Generate Analyse

Page 18: Tech-Comm core competencies and the Five Sketches™ ideation-design method

Inform Agree

Generate Analyse

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Just enough detail Just enough detail

Numbered in red Numbered in red

Descriptive title Descriptive title

Large paper Large paper

Only fat-nib markersOnly fat-nib markers

Page 23: Tech-Comm core competencies and the Five Sketches™ ideation-design method

ideatingideating JudgingJudging

experiencingexperiencing

abstract thinkingabstract thinking

Page 24: Tech-Comm core competencies and the Five Sketches™ ideation-design method

Generator•Out in the world•Brings ideas back to work

Implementer•Starts building•Doesn’t need the whole picture

Optimizer•Winnow the ideas•Doesn’t need the whole picture

Conceptualiser•Documenters•Sees patterns•500 ideas

ideatingideating JudgingJudging

experiencingexperiencing

abstract thinkingabstract thinking

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Diffuses the ownership of the ideas

Diffuses the ownership of the ideas

You realise that 5 ideas is just a start

You realise that 5 ideas is just a start

Shows you the value in your contribution

Shows you the value in your contribution

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