teamwork and team building - beirut arab university › bauupload › library › files... ·...
TRANSCRIPT
![Page 1: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/1.jpg)
Teamwork and Team BuildingTowards A Lost Gift!
Mohamed Issa, PhD (Uppsala, Sweden)
Assistant Professor of Pharmaceutics
Pharmacy Practice Department (PPD)
Faculty of Pharmacy, Beirut Arab University (BAU)
![Page 2: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/2.jpg)
Our Biggest Problem!
Mohamed Issa, PhD (2017)
“One of our biggest cultural problems is that we rarely appreciate the gift of teamwork, and if we try to make use of it, we end up -in most cases-with ineffective, inefficient performance!”
Mohamed Issa (1974-?)
![Page 3: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/3.jpg)
Problems: When?
• People have not identified the real problem.
• People do not share the same picture of the situation.
• People do not know their own roles in the game.
Mohamed Issa, PhD (2017)
![Page 4: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/4.jpg)
Management: Basics
Mohamed Issa, PhD (2017)
Set Goals
Solve problems
Communicate the ends and the means
![Page 5: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/5.jpg)
Behaviour Styles: Strengths
Mohamed Issa, PhD (2017)
![Page 6: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/6.jpg)
Behaviour Styles: Weaknesses
Mohamed Issa, PhD (2017)
![Page 7: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/7.jpg)
Behaviour Styles: Key Words
Mohamed Issa, PhD (2017)
![Page 8: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/8.jpg)
Behaviour Styles: You can Notice
Mohamed Issa, PhD (2017)
![Page 9: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/9.jpg)
Behaviour Styles: Motivated by
Mohamed Issa, PhD (2017)
![Page 10: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/10.jpg)
Behaviour Styles: Fears
Mohamed Issa, PhD (2017)
![Page 11: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/11.jpg)
Behaviour Styles: Should Develop
Mohamed Issa, PhD (2017)
![Page 12: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/12.jpg)
Mohamed Issa, PhD (2017)
Effective Teamwork“Can We Do it?”
![Page 13: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/13.jpg)
Word Reaction
• For each group, decide on ONE single thing that come to your mind when you hear the word TEAM.
• Write it down on a piece of paper in BIG letters.
• When told, please RAISE this paper high in the sky!
Mohamed Issa, PhD (2017)
![Page 14: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/14.jpg)
What is a Team?
• A team is a small group of people,
• with complementary skills and abilities,
• who are committed to a common purpose, performance goal and approach,
• for which they are mutually accountable.
The Wisdom of Teams, by Jon R Katzenbach and Douglas K Smith
Mohamed Issa, PhD (2017)
![Page 15: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/15.jpg)
1
Share a common goal and approach
3
Work together = Shareresponsibilities
5
Interdependent = Trust
7
Respect
2
Small in number
4
Mutually accountable for delivering goals
6
Effective Communication
Successful Team Defining Factors
Mohamed Issa, PhD (2017)
![Page 16: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/16.jpg)
Watch and Listen Carefully!
Mohamed Issa, PhD (2017)
![Page 17: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/17.jpg)
Based on the previous slides on Teams
• Can you describe the team in the video successful?
• Why?
• Write down your ideas and recommendations!
Mohamed Issa, PhD (2017)
![Page 18: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/18.jpg)
Mohamed Issa, PhD (2017)
Clear roles and
responsibilities
Knowing
limitations
Clear
message
Knowledge
sharing
Respect
Active
Listening
Summarizing
Constructive
feedback
Team
Dynamics
“Elements”
![Page 19: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/19.jpg)
Mohamed Issa, PhD (2017)
1. Forming
2. Storming3. Norming
4. Performing
ReformingJoiningAdjourning
• Differences, influence, power, conflict, leadership
• Features, goals, roles, procedures, constraints, resources, etc.
• Team cohesion, norms, groupthink risk, team spirit
• High performing team: Task focus, productive, reflective, spirit
Team Life Cycle: Stages
![Page 20: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/20.jpg)
Mohamed Issa, PhD (2017)
![Page 21: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/21.jpg)
ER: Emergency Terminology!
Mohamed Issa, PhD (2017)
![Page 22: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/22.jpg)
It is the:
• Most insightful,
• Most productive,
• Most rewarding
• Way to interact with people (Human beings)
Empathy and Rapport: Why?
Mohamed Issa, PhD (2017)
![Page 23: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/23.jpg)
• Needs
• Concerns
• Ways of doing things (Behaviours)
People have different:
Mohamed Issa, PhD (2017)
![Page 24: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/24.jpg)
What about a simple Shift?
“This is what I would want, so I'll treat everyone this way"
“Let me first understand what you want, so I can act accordingly."
Mohamed Issa, PhD (2017)
![Page 25: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/25.jpg)
• To achieve personal chemistryand productive relationships
• To understand what drivespeople and recognizeour options for dealing with them effectively.
Our Goal
Mohamed Issa, PhD (2017)
![Page 26: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/26.jpg)
• Building “Balanced” teams
• Include “Owl” investigators
• Include inspiring “Peacock”
• Include “Dolphin” buffers
• Do not form “STOP-LIGHT” teams
Building Successful Teams
Mohamed Issa, PhD (2017)
![Page 27: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/27.jpg)
• There is no good or bad style.
• There is no best style.
• All styles have strengths and limitations.
• All styles can be less or more effective.
• People are a mixture of styles
Always Remember:
Mohamed Issa, PhD (2017)
![Page 28: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/28.jpg)
A Pledge: Please say it Loudly
All styles are equally
valuable and equally
appreciated!
Mohamed Issa, PhD (2017)
![Page 29: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/29.jpg)
I would very much like to thank my colleagues:
• Dr Lama Soubra for sparking the idea -few years ago- in my mind to go deep in this interesting topic.
• Pharmacist Darine Hamdan for the fruitful discussions regarding recent theories about this topic during the PHAR 401 lab sessions.
• Pharmacist Abed Nabulsi for his precious help during the preparation of the workshop materials.
Acknowledgements
Mohamed Issa, PhD (2017)
![Page 30: Teamwork and Team Building - Beirut Arab University › BAUUpload › Library › Files... · Teamwork and Team Building Towards A Lost Gift! Mohamed Issa, PhD (Uppsala, Sweden) Assistant](https://reader034.vdocuments.mx/reader034/viewer/2022052613/5f2347a108e09258c9032264/html5/thumbnails/30.jpg)
Mohamed Issa, PhD (2017)