Teams Teams onon the frontline the frontline

Geert StroobantDe Heide - Balans

The influence of incidents on the functioning of a team.

??? Evidence based ?????? Evidence based ???vsvs

Personal experiencePersonal experience(stories and patterns)(stories and patterns)

The influence of incidents on a The influence of incidents on a teamteam

Relatie – Ruimte – Ritme – Regels(Relation – Space – Rhythm – Rules)

Team

Strategy

incident

attitude systems

Understanding behavior

Wat do we do next time?

How do we become as more skillful as a team

Social climate

Teams under stressTeams under stress

►Split up in three Split up in three groupsgroups The ‘Out-group’The ‘Out-group’ The ‘In-group’The ‘In-group’ The ‘silent-group’The ‘silent-group’

►And are silent where And are silent where must be spokenmust be spokenWanneer het water tot aan de Wanneer het water tot aan de lippen staat kan men niet meer lippen staat kan men niet meer

spreken.spreken.

How can we work with teams How can we work with teams under stress?under stress?

► Can we understand Can we understand them? What are the them? What are the underlying underlying processes?processes?

► Which tools do you Which tools do you have as coach to have as coach to influence this influence this proces?proces?

1. Understanding teams1. Understanding teamsWhy do teams split up under Why do teams split up under

stress?stress?►Teams split up by the personal Teams split up by the personal

assistance –education style of every assistance –education style of every team member.team member.

►Teams split up by the personal way Teams split up by the personal way team members handle stressteam members handle stress

►(In a certain way we work with the (In a certain way we work with the father and mother of the care workers)father and mother of the care workers)

Educational styleEducational styleAssistance styleAssistance style

Every style is sedement of the personal life history. In the meeting with relevance education characters

arise the personal style.

vader

moeder

Kleuterjuf

onderwijzers

Leider jeugdbeweging

Eigen ervaring als leider jeugdbeweging

stages

werkervaring

Between distance en Between distance en immediacyimmediacy

relatie

regel

Between interdependence and Between interdependence and autonomyautonomy

relatie

regelzelfsturing

sturing

regel autoritair

relatiepermissief

relatie permissief

regelAutoritair

ruimte Laisser faire

Regelrelatie

Autoritairpermissief

Necessary styleNecessary style

►Every youngster functions better or Every youngster functions better or more badly at a certain style.more badly at a certain style.

►Also this is the resultant of on the one Also this is the resultant of on the one hand the personality and on the other hand the personality and on the other side its own life historyside its own life history

Situational styleSituational style

Situation

time

Size of the group

Competence of the target group

Security risk

Nature of the task

Conflict handling styleConflict handling style

► Education style Education style under stress.under stress.

STRESSSTRESS

autoritair

permissief

Laisser faire

STRESS

fight

freeze

flight

Conflict handling in teamsConflict handling in teams

► Wanneer het water Wanneer het water tot aan de lippen tot aan de lippen staat kan men niet staat kan men niet meer spreken.meer spreken.

coaching of teamscoaching of teams

►95 % of the behavior of the team 95 % of the behavior of the team members is stipulated bij former members is stipulated bij former experiences and their individuality. experiences and their individuality. Only 5% is stipulated bij insight.Only 5% is stipulated bij insight.

►Use this 5%.Use this 5%.►Take the time (which you often do not Take the time (which you often do not

have). Time is an aly.have). Time is an aly.

Team-Ontwikkelings-ModelTeam-Ontwikkelings-Model

Missie – Visiel

systemen

teamsamenstelling

strategieën

leiderschap

Socio-emotioneel klimaat

Machtsdynamiek

Groepsdynamische ontwikkeling

Ontwerp Ontwikkeling

1 – 2 – 3 - 4

1 – 2 – 3 - 4

1 –

2 –

3 - 4

1 –

2 –

3 -

4

1 – 2

– 3 - 4

1 – 2

– 3

- 4

1 – 2

– 3

- 4

1 –

2 –

3 -

41 – 2 – 3 - 4

structuren

Intern – externe gerichtheid

1 – 2

– 3

- 4

finallyfinallyTeams need ‘time’ to work things out.Teams need ‘time’ to work things out.

‘‘reculer pour mieux sauter’.reculer pour mieux sauter’.

Als je één jaar welvaart wil, doe dan het koren groeienAls je tien jaar welvaart wil, doe dan bomen groeienAls je honderd jaar welvaart wil, doe dan mensen groeien(chinees gezegde)