H Bldg. 3fl. 608-13, Sinsa-dong, Gangnam-gu, Seoul, South Korea

Tel. +82-(0)2-574-9541 / Fax. +82-(0)2-515-6197

project@teaminterface.com www.teaminterface.com

ⓒ1996-2012 Team Interface Co., Ltd. All Rights Reserved.

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Philosophy & Mission

We Teaminterface Co., Ltd.

seek Humanism beyond innovative user experience and Communication.

Happiness and freedom caused by experiencing the others different from me

and bigger than me away from the thinking seeing myself in the center of life…

constant worries and efforts for this, ongoing challenges and passion,

that is Conatus,

the philosophy of Teaminterface.

Humanism Beyond Communication “ ”

Team Interface is the first generation leader in the domestic UI/UX industry. With its insight in user experience, Team Interface provides

core values of the consumers and business future and leads the change in paradigm for maximization of mutual satisfaction.

History

1997

2001

2000

2004

2003

2002

1996

2005

2007

2008

Team Interface co., Ltd.

Founder S.H. Lee

Foundation Date

January 1996 (Establishment )

May 2000 (Incorporation)

Address

3F, H Bldg., 608-13

Sinsa - dong, Gangnam-Gu,

Seoul, Korea

Phone

82.2.574.9541

Fax

82.2.515.6197

Website

www.teaminterface.com

www.uiacademy.co.kr

E-mail

project@teaminterface.com

2010

Establishment of the Korea Service Design Council

Member of Service Design Network (Korean Representative in the Berlin SD Conference)

Launching of UI Academy On-line Course

Selected as the official partner company for user research by Samsung Electronics

Partnership with Seoul National University Visual Design Lab and Hongik University Design Innovation Center

Launching of UI Academy training

US UPA (Usability Professionals’ Association) - 3G Mobile Internet Guideline keynote address

Commencement of global project with CX Partners in the UK

Published the book, “The way a successful design shop works”

Published the book, “UIdesign.co.kr”

Received certificate of venture business by the Small and Medium Business Administration

(Passed the technology test for the User Interface sector in Korea)

Hosted the 1st User Interface Seminar entitled Basic Step

Published the book, “Winning website, losing website”

Incorporation

Contents cooperation with Jakob Nielsen (NN/g), one of the UI leader in US

Establishment of UI Research Center (Usability Test Lab)

Acquired certification of “professional industrial design company” by Korea Institute of Design Promotion

Tenancy in the Korea Telecom Venture Center

Establishment of Team Interface

2011

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Team Interface uses professional skills in advanced methodologies to establish easier communication between man and new media.

As the leading company in Korea for UI, Team Interface offers User Interface Design Services based on improved user experience to achieve

both business profits and user convenience at the same time.

Organization

Service Planning • Market & Business Research

• Customer Experience Research

• Service Design Consulting

• Producing Touch Points and Blueprints

• Co-creation Workshop

• Business Model Development & Prototyping

Service Design Division

• Strategic Planning of New Products

• User Experience Research

Contextual Research

• UI Training

• Planning & Publication

of UI Materials

• Planning & Execution of

Seminars

• Online Lectures

UI Academy

• Development of

Evaluation Solutions

• Research and

Development of

New Technologies

• Publication of USI

Report

UI/UX Laboratory

• Advertising/PR and

Strategic Partnership

• Market Analysis and

Promotion

• New Business Planning

• Recruiting & HR

• Financial Accounting

Management & Planning

Design • Visual Design Concept

Development

• Detailed Design Creation

• Design Modification & Supplementation

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The UI Academy operated by Team Interface fosters UI professionals from facilitators with abundant project experience and

a real hands-on education environment. Take advantage of the opportunity to become a UI professional through a group project

type training curriculum and a hands-on education system.

UI Academy

User Interface Program · Research and evaluation methodology for improvement of usability

· User-centric UI design methodology

Accessibility Program

· CSS for web designers

· Global Web Expert Workshop - Strategy to improve web accessibility through web standards

Online Lectures

· User-centric UI design methodology 1, User-centric UI design methodology 2

Information · Serial publication of Jakob Nielsen’s Alertbox (2000~2002)

· Information on overseas and domestic conferences

· Provision of user interface knowledge and information

Publishing

· Publication of “UI Design.co.kr”

· Joint publication of “The way a successful design shop works”

· Publication of independent volume of Jakob Nielsen’s Alertbox, “Winning website, losing website”

USI Report

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The knowledge and experience of Team Interface is sure to guarantee the success of any new technology or service platform.

Internet sites and intranet services, various applications, mobile phones, digital cameras, navigation products, TVs, refrigerators,

PCs, audio players, printers and many more.

Mobile phone, PDA, Smart Phone Application

S/W

IPTV Digital device

Mp3Player Camcorder

Consumer Product

Internet

Internet website portal shopping, telecommunications, finance, media, public agencies etc

Intranet and application Groupware, Information System, HTS system, Security Application etc

Mobility Product Mobile phone, Digital Camera, Mp3 Player, Navigation etc

Consumer Product PC, Printer, TV, Refrigerator, Audio etc

Prototype Product Screen mock-up, Paper mock-up

The Best UI/UX Consultancy

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Team Interface’s spirit of challenge and experience led to the “3G Mobile Internet Guideline” keynote address at the UPA (Usability Professionals’

Association) conference in June 2004. This presentation summarized the differences in cultural and environmental characteristics of each country

and introduced the characteristics of Korean style UI and users to receive great response from UI professionals from around the world.

The Best UI/UX Consultancy

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Team Interface received a Venture Business Certificate for professional UI consultancy and received a citation by the

Minister of Information and Communication for its contributions to the domestic UI industry.

Team Interface always strives to be the “first” and the “best” in the UI industry with its complete theory and abundant experience.

The Best UI/UX Consultancy

GD(Good Design) Award Korea International Design Award

KOSCOM(2006)

Developed user centered professional

stock exchange software for KOSCOM

· Citation by the Minister of

Information and Communication

Citation

Daewoo Securities(2010)

Award of the President of KIDP

Home Trading System(HTS) renewal by

emphasizing the brand identity and

simplifying the previous complicated system

GD(Good Design) Award Korea International Design Award

Web Award Korea National Web Design Award

Paradise Hotel Busan(2011)

Website renewal project considering both

business and customer side of view to solve

And Improve their needs.

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The successful projects completed by Team Interface in various industries draws testimony to the ability in providing the best UI consulting.

The challenges of Team Interface to create value and profit for clients and a better UI experience for consumers will continue.

The Best UI/UX Consultancy

Improvement of Usability through Expert Evaluation

KTF(2005)

Ranked #1 in Stockpia IBS Evaluation

Kookmin Bank(2004)

Improvement of Satisfaction through User Evaluation

KTFT EVER(2007)

<Kookmin Bank Stockpia Ranking>

Before

Start Project

Before Launching

After Launching

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2003 2003 2004

새로운 개편사이트에 개선안을 모두 적용

Continuos Management

Rank

time

We expand the vision of our clients globally through Global Network Partnerships with major UI professionals around the world.

Global UX Research

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Jakob Nielsen(NN/g Group) • 2000 Contents cooperation with Jakob Nielsen (NN/g) who is one of the UI leader in US

• 2001 HP.com Usability Test in korea (Group Work)

Joint Global Projects with UI professionals in the US and UK

cxpartners (United Kingdom)

amberlight (United Kingdom)

KOHL (USA)

Google USA • Google International User Research

Microsoft USA • Microsoft New Service UI Consulting (with amberlight)

HP USA • 2010 CSC Usability Consulting

• 2009 HP.com Customer Support Center UI Consulting

Information Architecture Consulting

• 2007 Korea Competitive Research

• 2006 Web based e-support UI Consulting

• 2005 HP.com Web based e-support UI Consulting

• 2003 eSupport Tool FGI Project

• 2003 HP.com Korea Site Customer Support Center UI Consulting Project

• 2002 HP.com Comparative Analysis Project between Current Korea Site and Improved Site

• 2001 HP.com Korea Site Usability Consulting Project

World leading company Google, Microsoft, HP and many more companies have joined hands with Team Interface to conduct UX projects.

Through various methodologies, these clients have experienced the best results and greatest satisfaction.

Global UX Research

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Providing new values which can satisfy customers continuously by newly designing tangible,

intangible service elements through innovative thinking and process to reflect desire of various interested

parties and Needs of customers through contextual survey.

Service Design

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Service Design Network(www.service-design-network.org)

The Service Design Network is an international network of organizations & businesses working in and developing the Service Design domain.

Team Interface was the first to become the member of 'Service Design Network' in Korea.

Service Design

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Korea Service Design Council(President : S.H. Lee, Team, CEO of Team Interface) was established to promote service design

and share knowledge by operating educational program, research and project etc.

Service Design

<WORKSHOP TOOLKIT> <Korea Service Design Council>

KSDC (Korea Service Design Council)

2011

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Mobile &New Device

Clients & Partners

Worldwide Web Application S/W

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Team Interface provides the best service consulting through approved scientific and quantitative methodology from projects over the years.

We optimize the right development process for each part to improve customer's competitiveness

Business Range

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Method : Business Canvas

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Method : Customer Insight

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Method : Creation

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Method : Evolution

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Method : Implementation

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The Team Interface UI Laboratory not only engages in the R&D of new UI technologies but also provides the best usability

consulting by HCI professionals in each field through user behavior observation and analysis using the latest test equipment.

Usability Test Lab

Work Conducted by Experts

• Experts in the fields of computer engineering, industrial design,

and ergonomics work as facilitators, moderators, and observers

• Various methodologies to observe and analyze user behavior

are proposed

• Systematic and scientific usability test methods are applied

in contextual fashion

The Best Test Equipment

• New technologies are researched and developed using the latest

test equipment installed at the UI Laboratory (FGI room / UT room)

• TechSmith’s Morae program and Tobii’s Eye Tracker are used

as solutions to evaluate web sites and software

• Highly accurate test results and analysis methods are used

to accurately and effectively evaluate the test results

1. View of the observing room

2. System control equipment installed at the UI Laboratory

3. View of the FGI room

4. Usability test equipment for mobile platforms

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What are the elements that attract the user’s eyesight?

Where are the concentration points of the user’s eyesight on the screen?

In what order and line of movement does the user’s eyesight move?

Usability Test Lab

The Eye Tracking equipment continuously tracks pupil

movement to analyze the locations and duration of user

eyesight on the screen.

By collecting scientific data on user behavior, the error

of human behavior can be minimized during product and

services planning, and marketing effectiveness can be

reviewed. This technology can also be leveraged in the

planning of advertisements and web site home pages.

• X120 Eye Tracker

• Applicable to all display screens

Eye tracking

“Track the Eye”

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Is there a way to improve the prototype?

What is the best method to track and analyze the user log?

Visual analysis report of data after conducting the test

Usability Test Lab

1 Morae Recorder

2 Morae Observer

3 Morae Manager 1 2 3

TechSmith’s Morae program which is optimized for

websites and applications provides highly accurate

usability test results based on scientific observation

and comprehensive analysis.

Morae

“Record the Behavior !”

•Morae Program

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• LGE 3way Sync UI Consulting / Design

• LGE Application Store UI Consulting / Design

• Hyundai Card/Capital CS Usability Test

• KEB Internet Banking UI Consulting

• Gseshop Website UI Consulting

• HP.com information Architecture Consulting

• Samsung Medial center Website UI Consulting

• KT DBDM Connectivity Scenario Usability Test

• KT Tech New Product UI Design

• KOSCOM PowerBase UX Research & UI Design

• Daewoo Securities Bestez Qway UI Consulting & Visual Design

• HP.com Website UI Consulting (Global)

• Hyundai Card / Capital / Commercial Marketing Tool UI Consulting

• SAMSUNG Interactive TV test input solution Visual Design

Project History

• Paradise Hotel Busan Service Design

• Daewoo Securities BESTez Qway UI Consulting &

Visual Design

• Hyundai Card/Capital/Commercial Marketing Sales

Support System UI Consulting

• Hana HSBC UI Consulting

• KTH CB Service Design(UI/UX)

• SKT Mobile Android Stock Exchange System

UI Consulting & Visual Design

• Hyundai Card Automobile Insurance Inbest UI Consulting

• Hyundai Merchant Marine WINS UX Consulting

• Melon Usability Test Consulting

• Hana Life UI Consulting

• Supreme Court of Korea UI Consulting & Visual Design

• HP Support Page Usability Test

• Hyundai Card Consultation UI Consulting

• Samsung Sync Manager UI/UX Consulting

• Bank of Korea Economy Education Usability Test

• Melon Registration and Product Purchase Usability(Expert) Test

• Samsung SDS Mobile Office Usability Test

2009

2010

2011 • SKSecurities HTS UX Consulting / Visual Design

• Paradise T&L Service Design

• SamsungSDS Mobiledesk UX Consulting

• Canada, British Columbia UX Consulting

• SamsungSDS Wyxmeeting UX Consulting (UI/GUI)

• Melon PC Web / App UX Counsulting

• Medical Endobot Service Design

• Hyundai Motor Usability Test

• Hyundai Mobis iBox HMI Usability Test Consulting

• Ministry of Health & Welfare UX / Service Design Consulting

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• KTF Mangic N Website Usability Consulting

• HP.com Web based e-support UI Consulting

• SAMSUNG Settop Box UI Consulting

• KT WiBro UI Consulting

• KT Ann Phone Expert Evaluation

• KT Mobile New Service UI Consulting

• Hanhwa S&C Groupware UI Consulting

• SAMSUNG Jungum Global UI Consulting

• Ministry of Legislation Website UI Consulting

• Fine Digital car Navigation UI Consulting

• Seoul metropolitan government culture website UI Consulting

• KOSCOM CHECK expert UI Consulting

Project History

• SAMSUNG Digital Camera UI Consulting

• Empas Website UI Consulting

• KT U-comm UI Consulting

• HP.com Website UI Consulting (Global)

• Microsoft New Service UI Consulting (Global)

• Seoul metropolitan government culture website UI Consulting

• KTF Mangic-N Website information Architecture Consulting

• SKT T-interactive Service UI Consulting

• KT WiBro New Service UI Consulting

• Prudential HTS UI Consulting and design

• SAMSUNG Usability Test

(DTV, Refrigerator, mobile phone, MP3 player)

• KTH Megapass Website UI Consulting

• Google International User Research (Global)

• KTFT New Mobile UI Expert Review (5 Step)

• SKT WCDMA Multi-Access Menu UI Consulting

• SAMSUNG touch DVD Camcorder UI Consulting

• SAMSUNG touch Screen UI research

• Sports to-to website UI Consulting

• KTF NSTEP UI Consulting and Design

• KDS (Korea Securities Depository) UI Consulting and Design

• Samsung Electronics Jungum Global UI Consulting

• Doosan Capital Website Design

• HP.com Korea Site Customer Support Center UI Consulting Project

• CJ mall Purchase process and e-TV UI Consulting

• ET News Website UI Consulting

• Hana bank Website UI Consulting

• KISTI_ACOMS system UI Consulting

• Monitorapp WEB INSIGHT UI Consulting and design

2005

2006

2007

2008 • KT Application UI Design for PC/Web

• KT Networks SmartPhone New Service UI Design

• SAMSUNG Home Audio Usability Test

• KTFT New Mobile UI Usability Test

• SAMSUNG Home Appliance Usability test(Korea/USA)

• Samsung Networks Gaam Service Usability Test

• employment Insurance usability Test

• CJ Internet Netmarble Website Usability Test

• KOSCOM CHECK Expert UI Consulting

• Touch Phone Usability Report

• SAMSUNG Networks Soft Phone UI Consulting

30

• Handy Soft BizFlow Groupware UI Consulting &

Design

• Auction Website UI Consulting

• Oullim Secureworks 3.0 & Windows.UI Consulting & Design

• Nielsen/Norman Group“HP.co.kr” UI Cusulting(Global)

• Hanabank Cyber School Renewal UI Design

• Kookmin bank

“Hncbworld.com”& “Npaykorea.com” UI Consulting

• G4C Government portal system Conceptual Design

• Kumho life e-focus system Consulting & Design

• Posdata natural language search system UI Consulting

2001

• HP Pavilion PC OOBE Project (Global)

• Korea.com UI Consulting

• Nate.com UI Consulting

• Smart Solutions PDA & Smart phone H/W UI Consulting

• SAMSUNG e-market place system PDA UI Consulting

• HP.com Korea Site Customer Support Center UI Consulting

• SKT Nate PDA UI Consulting

• Find All website UI Consulting

• LG CNS ‘G4C’ English site UI Consulting & Design

• SAMSUNG UI Consulting

(Home theater, Camcorder , Kimchi-refrigerator,

Washing-machine, Digital Printer ,TV )

• Intizen Game website UI Consulting & Design

2002

Project History

• HP U.S. eSupport Tool FGI Project (Global)

• Kookmin bank Website UI Consulting

• SK Teletech Mobile MMI Usability Consulting

• KTF mobile Internet and Platform Usability Consulting

• Buy&Joy (Ktmall) UI Consulting

• Maxon Telecom Mobile Phone MMI Consulting

• Nate PIMS UI Consulting

• Nate Drive PDA UI Consulting

• HP.Com UI Consulting (Global)

• Hitel UI Consulting

• Oullim Securework UI Consulting

• Mobis Automotive Product sortware UI Consulting &Design

• Isuperpage(KTD) UI Consulting & Design

• Maxon Telecom Phone GUI Design

2003

• Daum USI report Project

• SAMSUNG jungum Global S/W UI Consulting

• UPA (Usability Professionals’ Association) Presentation

- 3G Mobile internet guideline

• KTF Mobil/Service USI report Project

• Ministry Information Network Village Website UI Project

• Korea-China-Japan Mobile Comparative Research

• Korea SW Industry Promotion Agency Authentication UI Consulting

• KT SmartPhone MMI Project

• SK Telecom Calling Photo and PPT Service Planning

• LG eShop UI Consulting

• Daum Cafe UI Consulting

• Daum Messenger User Research

• Seoul Women University Website UI Project

• Hyundae Card Website UI Consulting

• Willbee solution Website UI Project

2004

Tel. +82-(0)2-574-9541 / Fax. +82-(0)2-515-6197 / project@teaminterface.com / www.teaminterface.com

Thank you