team 2 - chimera consulting portable office environment (poe) christine benoit adam fairhall anni...
TRANSCRIPT
Team 2 - Chimera Consulting
Portable Office Environment(POE)
Christine BenoitAdam Fairhall
Anni HsiaTom Maciejczyk
Anita Patel
• Problem Statement
• Proposed Solution- MokaFive- IronKey
• Project Delivery- Timeline- Infrastructure Modifications- Golden Image Creation- Device Deployment
• Transition to GLOCO- User Transition- Service Transition- Success Metrics
• Costs- ROI- Cost Analysis
Agenda
2Portable Office Environment (POE)
Finance
Marketing
These users can work fromhome without impacting their delivery.
Employees use their personalcomputers to work remotely.
User Profile
Human Resources
3 Portable Office Environment (POE)
People who work from home do so on their personal computers
• Viruses can become part of files that are then introduced to the GLOCO network
• Home machines are dissimilar, and do not have support software making problem resolution protracted
• Exposure of HRCI once a machine has been compromised
Problem Statement
4 Portable Office Environment (POE)
1. Just say “NO” to working from home
2. Buy everyone a machine for home
3. Traditional Virtual Desktop Infrastructure
So what else is there?
Possible Solutions
5
• Problem Statement
• Proposed Solution- MokaFive- IronKey
• Project Delivery- Timeline- Infrastructure Modifications- Golden Image Creation- Device Deployment
• Transition to GLOCO- User Transition- Service Transition- Success Metrics
• Costs- ROI- Cost Analysis
Agenda
6 Portable Office Environment (POE)
All personal computers have a standard software suite
“The Golden Image”
Golden Image
VMWare
MokaFive
Proposed Solution
• Manage Hardware Resources
• Centrally Manage Images– HR/Finance/Marketing
• Access Management
• Virtual Layers
8 Portable Office Environment (POE)
Golden Image
VMWare
MokaFive
IronKey
Proposed Solution
Portable Office Environment (POE) 9
• Device is compatible with Windows andApple MAC OS 10.4 and later
• Encryption is on the chip so no impacton the host machine
• Backup of the entire device imageis possible with the server consoleto aid with the recovery from a lost or stolen device
Portable Office Environment (POE) 10
Golden Image
VMWare
MokaFive
IronKey
Portable Office Environment (POE)
• Controlled
• Managed
• Standardized
• Secure
• Cost effective
• Integrated with GLOCO’s infrastructure
Proposed Solution
11
• Problem Statement
• Proposed Solution- MokaFive- IronKey
• Project Delivery- Timeline- Infrastructure Modifications- Golden Image Creation- Device Deployment
• Transition to GLOCO- User Transition- Service Transition- Success Metrics
• Costs- ROI- Cost Analysis
Agenda
12Portable Office Environment (POE)
Project Timeline
Portable Office Environment (POE) 13
Deployment - Phase 0
San Francisco, CA
Indianapolis, IN
Cambridge, MA
Deployment - Phase 1
15Portable Office Environment (POE)
Milan, Italy
Berlin, Germany
Deployment – Phase 2
16Portable Office Environment (POE)
Server Software Installation
Network and firewall configuration
Testing and validation
Infrastructure Modifications
17Portable Office Environment (POE)
ICT Windows desktop deploymentteams have the ability to build new images and changeimage content
Multiple images can be made available by user criteria.
“Golden Image” Build
18Portable Office Environment (POE)
Device Deployment
19ICT Networking
ICT Help Desk
Portable Office Environment (POE)
• Problem Statement
• Proposed Solution- MokaFive- IronKey
• Project Delivery- Timeline- Infrastructure Modifications- Golden Image Creation- Device Deployment
• Transition to GLOCO- User Transition- Service Transition- Success Metrics
• Costs- ROI- Cost Analysis
Agenda
20 Portable Office Environment (POE)
• User Transition
o Documentationo Communication Plano Training Plan: Train-the-Trainer courses
• Support/Service Transitiono Leverage Existing Services and Procedures
o Event and Incident Managemento Problem management
o Help Desk
Transition to GLOCO
21Portable Office Environment (POE)
Metric Category How to Evaluate GoalDept. Responsible for Measurement
SupportabilityDecreased mean time to resolution
Total 240 hours/year
Help Desk
Security
Reduced number of compliance issues (i.e. storing of data in a non-secure location)
90% compliance
Help Desk
Security
Reduced incidents introduced by use of non-GLOCO hardware (i.e. Malware infection)
75% reduction
Help Desk
SecurityReduced incidents related to HRCI exposure
80% reduction
Risk Management
Success Metrics
22Portable Office Environment (POE)
• Problem Statement
• Proposed Solution- MokaFive- IronKey
• Project Delivery- Timeline- Infrastructure Modifications- Golden Image Creation- Device Deployment
• Transition to GLOCO- User Transition- Service Transition- Success Metrics
• Costs- ROI- Cost Analysis
Agenda
23Portable Office Environment (POE)
Costs
Upfront Costs $200,854
Ongoing Costs (Annual) $21,110
IronKey USB Device & Licenses $260 per user
Annual SavingsReduced maintenance associated with downtime from malicious software1 $8,000
Reduce the cost of ICT support (240 hours/year) with standardization 2
$24,000
Telecommuting - real estate costs, electricity, absenteeism, turnover, and increased productivity 3
$200,000
Users
The 5-year ROI for this project is 324% with a payback time of approximately 1.18 years assuming 200 employees take advantage of the POE solution.
Return on InvestmentCost Analysis – 200 Users
1. (Vijayan, 2007), (Allied World Assurance Company), (International Telecommunication Union) 2. (VMware, Inc.), (Al Gillen, 2009) (Dell) 3. (Telework Research Network)
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• $210,900 Annual Savings (excluding 1st year)
• Portable work environment using VM technology
• Delivers a controlled, managed, standardized and secure environment
• Integrates with GLOCO’s infrastructure and enterprise environment
• Flexible as images can be added to the VM without impact to the solution
Summary
25Portable Office Environment (POE)Portable Office Environment (POE)
Questions?
Portable Office Environment (POE)
Backup Slides
Line Item Costs ($)
Project Resources:Initiation - 218 hoursPlanning - 112 hoursExecution - 1,071 hoursClosing - 52 hours
$145,300
IronKey® USB Drive $40,000 ($200 per telecommuter)
MokaFive® and IronKey® Servers $3,554 for two virtual server environments(See Appendix G for cost quotes)
MokaFive® Software $12,000 ($60 per telecommuter)
Total Upfront Costs (assuming 200 telecommuters)$200,854
Line Item Costs ($)
Training $4,400
Maintenance $16,700
Ongoing Costs $21.100
Upfront Costs
Ongoing Costs
Savings Opportunity Annual Savings ($)
Reduced maintenance associated with downtime from malicious software (Vijayan, 2007), (Allied World Assurance Company), (International Telecommunication Union)
$8,000 ($40 per telecommuter)
Reduce the cost of ICT support (240 hours/year) with standardization (VMware, Inc.), (Al Gillen, 2009) (Dell)
$24,000
GLOCO stands to gain anywhere from $1,000 - $8,000 per employee annually that telecommutes for real estate costs, electricity, absenteeism, turnover, and increased productivity. (Telework Research Network)
$200,000 ($1,000 per telecommuter)
Total Annual Savings (assuming 200 telecommuters) $232,000
Annual Savings
Backup Slides
Portable Office Environment (POE) 30
Portable Office Environment (POE) 31