tcn september

THE CHAMBER NEWSSeptember 2013 | Vol. 13 | No. 9

A publication of the Grand Rapids Area Chamber of Commerce

Meijer President J.K. Symancyk shares journey to leadership at Business Matters—The Breakfast Series, Sept. 17!

What’s new with fellow Chamber members? Read all about it in this month’s Newsflashes.

Go behind-the-scenes and get connected with Inside Grand Rapids’ fall module, October 2-4.

Tap the wealth of diversity among West Michigan entrepreneurs at the 4th annual Minority Business Showcase on October 24.

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From printing to pet cemetaries, Members in the Spotlight features two flourshing woman-owned businesses.

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ATHENA 2013 Celebration Honors Jeanne Englehart

Congratulations to our 2013 ATHENA® Award Recipient, Jeanne Englehart, The Charter Group’s Vice President of Client Manage-ment! On September 12, the Chamber will honor Jeanne and recognize her outstanding advocacy and support of women and their accomplishments during the ATHENA Award Celebration luncheon at the Amway Grand Plaza Hotel. “Jeanne is the epitome of service, business accomplishments and leadership,” said Dr. Jacqueline Taylor Ph.D. of Pondera Advisors, LLC and member of the ATHENA Award Se-lection Committee. “Jeanne has exhibited ev-ery ATHENA tenet—leadership, giving back, fierce advocacy, celebration and joy, collabo-ration, learning, relationships, and above all, she has remained her authentic self.”

The prestigious ATHENA Award honors an individual who has demonstrated lead-ership in their professional field, mentored and opened doors of opportunities for women, and contributed time and talent to the community. Twenty-nine prominent community and business leaders were nominated for the award this year, the 24th year the award has been presented in the greater Grand Rapids community.

Health Care Summit Sept. 20Features Director James HavemanFrom the Affordable Care Act to community health initiatives and beyond, the annual Health Care Summit on September 20 has the bases covered. The Chamber is pleased to once again bring James Haveman, director of the Michi-gan Department of Community Health (DCH), back to the podium. This year, he will be sharing the stage with several health care experts and panelists, including Kirk Roy, vice president of the Office of National Health Reform for Blue Cross Blue Shield of Michigan. Both Haveman and Roy have front-row seats as the implementation of the Affordable Care Act (ACA) continues to redefine the landscape of health care. Presented in partnership with Blue Cross Blue Shield of Michigan, the 2013 Health Care Summit will provide you with the most up-to-date details on how to navigate changes in the law and take a look at what’s on the horizon. With everything going on at the state and federal levels regarding ACA implementation and Medicaid reform/expansion, Haveman’s timely presentation is certainly not to be missed.

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J.K. Symancyk, Meijer’s youngest president in 79 years, will be joining us for the next Business Mat-ters—The Breakfast Series on September 17. Since assuming his new role earlier this year, Symancyk has garnered a lot of media attention as Meijer’s star executive, rising through the ranks in a fast-paced six years. His ideas are attributed to the company’s strong sales growth, and he has recently led the Meijer team in opening a Detroit store. Symancyk has openly shared his thoughts on the retail grocery business as well as his evolving career and journey to leadership. We’re excited to have him speak to the Chamber’s Business Matters attendees this month. Plus, we’ll be hearing a community update on the Michigan Street Corridor Plan from Suzanne Schultz, planning director for the City of Grand Rapids.

Date | Tuesday, September 17, 2013Time | 7:30 – 9:00 a.m.Location | Celebration! Cinema North, 2121 Celebration Dr. NECost | $18 members—early registration before 5:00 p.m. September 13 $25/future members and late registration (includes hot breakfast)Registration | Register online www.grandrapids.org/businessmatters or call the RSVP hotline, 616.771.0303.

Meijer Leader Shares Journey to Leadership, Sept. 17

www.grandrapids.org2 The Chamber News September 2013 | Issue Sponsor: Flagstar Bank

The Chamber News Editorial Policy

CHAMBER News & Notes

sponsored by:

J.K. Symancyk, President of Meijer, Inc.

Our West Michigan legislators are back in session, and there is no shortage of major issues on their plates. So come fill yours as you join us for breakfast at Hope Network! We’ll be hearing from our representatives on Medicaid reform, road funding, Common Core and more.

Date | Monday, September 23, 2013Time | 7:30 – 9:00 a.m.Location | Hope Network, 755 36th St.SECost | $15/members, $20/future members or late registration after 5 p.m. Wednesday, September 21Registration | Visit www.grandrapids.org/bwl or call 616.771.0303 to register.

Sponsored by:

Breakfast with Legislators Returns This Month

Are you a business owner or senior manager looking for a group that gives you feedback on some of the tough business issues you are facing? How about the opportunity to meet with people who have been through similar situations and use their experi-ence as a guide or sounding board? Join the CEO and Manage-ment Roundtable offered by the Grand Rapids Chamber, a rewarding program that brings participants back year after year. Once a month, groups of 10-13 decision makers meet to discuss opportunities or challenges within their companies and to receive advice on the best course of action—think “Informal Board of Directors.” All discussion is completely confidential and each member of the roundtable has the opportunity to host a session, allowing the group to focus entirely on offering sugges-tions and solutions to you. While the benefits of the roundtable are priceless to a business, the cost for participating is only $75 a year for Chamber mem-bers. If you are interested in joining this program, registrations are currently being accepted for the fall roundtables that begin in October. To register for the program, visit www.grandrapids.org/ceo-roundtable-program or call 616.771.0303. Questions? Contact Wesley Trimpe at 616.771.0342 or [email protected].

Fall Enrollment Open!

R O U N D TA B L E

& M A N A G E M E N T R O U N D TA B L E P R O G R A M

www.grandrapids.org 3The Chamber NewsSeptember 2013 | Issue Sponsor: Flagstar Bankwww.grandrapids.org

The Chamber News Editorial Policy

Recycle Me

Articles written by outside authors do not necessarily reflect the view or position of the Grand Rapids Area Chamber of Commerce. The position of the Chamber will be clearly stated.

The Chamber reserves the right to reject advertising based on content and does not accept advertising that conflicts with a position of the Chamber.

The advertising of products and services in The Chamber News does not necessarily represent endorsement by the Grand Rapids Area Chamber of Commerce.

The Chamber News (USPS 357-010) is published monthly by the Grand Rapids Area Chamber of Commerce. 111 Pearl St. NW, Grand Rapids, MI 49503.p: 616.771.0300 | f: 616.771.0318 | www.grandrapids.orgSenior Editor & Advertising: Latricia Trice | [email protected]: Blaine Puckett | [email protected] Editor: AliciaMarie Belchak | [email protected]

Second Class Periodical Postage Paid at Grand Rapids, MI.POSTMASTER: Send Address changes to The Chamber News at the Address above.

RIBBON CuttingsCongratulations to the following members who celebrated grand openings, anniversaries and new additions! If you have an upcom-ing ground-breaking, grand opening, product launch event, or other reason to celebrate, visit www.grandrapids.org/ribboncuttings to see how we can help. We even bring the giant scissors!

Oxford Place Apartments celebrated the remodel of their clubhouse and new fit-ness center at 2143 43rd Street SE.

Congratulations to Bata Plastics on the achievement of their ISO Certification; 1001 40th Street SE.

Another Huntington Bank celebration at their new branch located inside the Knapp’s Corner Meijer at 1977 East Beltline Ave NE.

March of Dimes celebrated 75 years work-ing in West Michigan for stronger healthi-er babies; 3351 Claystone St SE, Suite G20.

Zounds Hearing opened their second West Michigan location at 381 Baldwin Street, Suite B.

Advanced Technology Recycling celebrat-ed the 1st year anniversary of their Grand Rapids location at 702 Hall St SW.

Fred’s Pizza has been family owned and operated for 50 years. They hosted an an-niversary celebration at 3619 Plainfield Ave NE. Congratulations!

Pine Rest recently celebrated the opening of the Van Andel Cook Center for Demen-tia & Behavioral Health on the Pine Rest campus in Cutlerville.

Auto Body Xperts of Hudsonville cel-ebrated their 45 year anniversary with a community open house event at 3483 Highland Dr.

Health insurance exchanges are slated to launch October 1 and crucial in-formation to businesses (including costs) are still being settled. You need to know the facts and learn your options. Join fellow community leaders, business owners, CEOs, presidents and human resource professionals for an informative Health Care Summit dis-cussion.

Date | Friday, September 20, 2013Time | 7:30 – 11:45 a.m.Location | Noto’s Old World Italian Dining, 6600 28th St. SECost | $30/members, $40/future membersRegistration | Visit www.grandrapids.org/hcsummit or call 616.771.0303 to RSVP or for more information.

Health Care Summit, from front cover

Michigan Department of Community Health Director James Haveman will speak at the 2013 Health Care Summit.


ATHENA Award Recipient, from front cover“Jeanne’s success story is one of leading by example. She has helped so many realize their potential and has been a long-time mentor and supporter of women in a wide range of busi-ness and community leadership roles,” said Rick Baker, Presi-dent and CEO of the Grand Rapids Area Chamber of Commerce. Jeanne has lead through an extensive history as a business owner and entrepreneur. Her experience includes a host of board and leadership positions in local and national organiza-tions, seven years as the first female President and CEO of the Grand Rapids Area Chamber of Commerce, and the success-ful creation and sale of a tech business and computer training company in the 1980’s and ‘90’s. She has also advised on city transformation in Grand Rapids, received a gubernatorial ap-pointment for early childhood investment, worked for Con-gressman Vernon J. Ehlers, and served as a White House del-egate on small business. Among her many accomplishments, Jeanne counts a wide range of accolades as both an entrepreneur and a notable woman of achievement in West Michigan history—including being named as one of 50 Most Influential Women in West Michigan by the Grand Rapids Business Journal in 2006, 2008, and 2010. “I am ecstatic and greatly humbled to receive this award,” Jeanne told the Chamber. “In reflecting on the women who were nominated this year and who have received this recogni-tion before me, I see great role models who—like me—believe in themselves and have a passion to make a difference in our community.” Ten finalists were chosen from among this year’s outstanding nominations. Along with Jeanne, the Chamber salutes these 2013 ATHENA Award finalists for their courageous leadership and many accomplishments: Lori Baker, Baker Holtz; Stacie Behler, Meijer, Inc.; Gayle Davis, Grand Valley State University; Gayle DeBruyn, Kendall College of Art & Design; Jane Gietzen, Spectrum Health; Meg Goebel, Paul Goebel Group Insurance; Sharon Loughridge, D.A. Blodgett - St. Johns; Monique Sali-nas, Girls Choral Academy; Julie Towner, Rockford Construc-tion. Join us in honoring Jeanne and these outstanding finalists as we celebrate Grand Rapids women entrepreneurs and profes-sionals at the 2013 ATHENA Award Celebration!

Date | Thursday, September 12, 2013Time | 11:30 a.m. – 1:30 p.m.Location | Amway Grand Plaza Hotel, 187 Monroe Avenue NWCost | $50 Chamber Member, $75 Future Member, $700/Corporate Table (10 seats)Registration | Visit www.grandrapids.org/athena-award-program or call 616.771.0303 to RSVP.

Premier Sponsor Event Underwriter

Finalists Reception Underwriter

Female Entrepreneurs Lead the PackWomen-owned enterprises (WBEs) in the U.S. are economicpowerhouses—building profitable businesses that value peo-ple, relationships and community involvement as much as the bottom line. And with faster-than-average growth and job cre-ation over the last decade, female entrepreneurs are poised to generate the majority of new jobs over the next few years too.

Women Mean Business• 8.3 million U.S. women-owned businesses

• 1.9 million owned by women of color

• $1.3 trillion in annual revenues

• 7.6 million employees: 99% employ less than 100 people

• 5.5 million estimated new jobs created by 2018

• Michigan in Top Ten States for Woman-Owned Businesses

Source: National Association of Women Business Owners

Photos by Adam Bird

www.grandrapids.org 5The Chamber Newswww.grandrapids.org September 2013 | Issue Sponsor: Flagstar Bank

Inside Grand Rapids (IGR) is now accepting registrations for the Fall Module. A program of the Grand Rapids Chamber’s Center for Community Leadership, IGR provides an intensive, in-depth insight to how our community functions. Whether you’re a new arrival to the city or a professional in new leadership roles, this program can help you successfully engage in the community. Over the course of two and a half days (October 2-4), par-ticipants will go behind the scenes to learn about the city’s lat-est and greatest developments—meeting the dynamic leaders shaping the city’s future and discovering opportunities to be-come involved as individuals or as representative of their orga-nizations. “IGR was an experience like none I’ve had before. I learned about the history of Grand Rapids, how our town has grown over the decades and continues to grow, as well as a behind-the-scenes view of our new cultural growth,” recalled IGR 2012 participant Jenn Groendyke of Lacks Enterprise. “IGR allowed me to network with peers, and I’ve retained those connections.”

The IGR Fall Module will focus on such topics as:• History of Grand Rapids• Arts, Culture & Entertainment• Revitalization of Downtown• Public/Private Partnerships• Community Service and Philanthropy

Fall Inside Grand Rapids, October 2-4

Expect more from your health plan.noticed

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IGR is limited to 40 participants. To register, contact Hannah Nequist at [email protected] or 616.771.0334. Visit www.grandrapids.org/insidegr for more information on the IGR program.

Inside Grand Rapids is generously sponsored by:

Inside Grand Rapids takes a behind-the-scenes look at our city and connects participants to the movers and shakers making community a great place to live, work , and play.

Photos by Adam Bird

www.grandrapids.org

Member FDIC

We can build a strong case for proving that a local banking relationship is important. It only makes

sense that decisions get made faster from across a desk than from across a time zone. And when

your business needs a hand, shouldn’t it come from one you can actually shake? Local matters.

Accelerate Collections • Optimize Cash Flow • View Real-time Cash Positions

Switch to a bank that knows

Michigan like the back of its hand.

File Location: bb-nwsad-BackOfHand-GRareaChambComm-85x11Creation Date: 03/06/13 Modification Date: August 8, 2013 11:41 AMProject Type: Newspaper Ad Pub: Grand Rapids Area Chamber of Commerce Dimensions: 8.5x11 in Bleed: .125 in Color Mode: CMYKRouting: CD AD CW PM Review: Cncpt[] 1prf [] 2prf [] 3prf [] Fnl[X] Notes:

flagstar.com/businessTalk to us today. (888) 324-4100


The Chamber News helps you get to know fellow members by profiling organizations in each issue.

MEMBERS In The Spotlight

It’s never easy to lose a beloved pet. Noah’s Pet Cemetery & Pet Crematory has been helping people through the grieving and bereavement period since 1978. With a full line of caskets and urns, memorial markers and jewelry, peaceful grounds, and burial or cremation options for pets of all sizes—from felines to equines—the experienced and caring staff at Noah’s Pet Cemetery & Pet Cremetory handles ev-ery loss with dignity and respect. There is even a private chapel for visitation. “Everyone has a pet so you get to meet all types of people,” said Ellen McGee, president of the woman-owned business. “At Noah’s, we strive to service you and your pet with the most per-sonal, compassionate, and courteous service available.” When asked about being a female entrepreneur, McGee says she doesn’t really notice anything different. It’s still hard work and lots of late hours. “We got into the business by accident,” she admitted. “My husband and I purchased it from the previous owner in 2005… after working for him for seven years.” A Chamber member since their initial purchase, McGee says she likes “knowing that you are in group of people who are working for each other. It’s good to know the Chamber is there if we need help.” Tucked away in a fairly secluded area of Cascade near 28th Street, McGee notes that most people don’t even realize Noah’s Pet Cemetery & Pet Cremetory is there. However, the location provides the beautiful views, private burial sites and communal gardens that pet-owners have come to love—a place where they can come and remember their favorite animal friends. Free consultations and estimates are available. Visit www.noahspetcemetery.com for more info.Member FDIC

We can build a strong case for proving that a local banking relationship is important. It only makes

sense that decisions get made faster from across a desk than from across a time zone. And when

your business needs a hand, shouldn’t it come from one you can actually shake? Local matters.

Accelerate Collections • Optimize Cash Flow • View Real-time Cash Positions

Switch to a bank that knows

Michigan like the back of its hand.

File Location: bb-nwsad-BackOfHand-GRareaChambComm-85x11Creation Date: 03/06/13 Modification Date: August 8, 2013 11:41 AMProject Type: Newspaper Ad Pub: Grand Rapids Area Chamber of Commerce Dimensions: 8.5x11 in Bleed: .125 in Color Mode: CMYKRouting: CD AD CW PM Review: Cncpt[] 1prf [] 2prf [] 3prf [] Fnl[X] Notes:

flagstar.com/businessTalk to us today. (888) 324-4100

Carrol Cook and Pam Olsen first opened their small offset print shop in 1974 under the name Copy Cat and quickly expanded, moving to a larger location and incorporating as Presto Print, Inc. in 1978. Since then, Presto Print has been a full-service offset print shop, offering products from single copies to full color bro-chures and more. Presto Print produces most products in-house and can fulfill almost any print project they encounter. “Thirty-nine years ago, it was unheard of for women to not just own, but also operate all the equipment in a print shop,” mused Olsen of the traditionally male environment. “Most of our male colleagues were very supportive, but a few were not so welcom-ing. We’ve had fun over the years convincing people we were the owner-operators, but most people who notice we’re wom-an-owned enjoy talking about it with us.” The printing industry of today bears little resemblance to the 70’s, but Presto Print has kept up with the industry changes with the latest equipment and talented staff. Presto Print has also become the go-to print shop for several non-profits who value affordable, fair prices and the company’s support of community causes. “We have by nature a commitment to help efforts that pro-mote health, education, social justice, animal welfare and other issues,” noted Sarah Gooden, general manager and the new-est co-owner. Gooden is slated to take charge when Olsen and Cook retire next year. Since the early Copy Cat days, Chamber membership has of-fered beneficial programs and business contacts. “Our relation-ship with the Chamber has proven helpful in marketing and keeping up with business trends,” said Olsen.

Visit www.prestoprintinc.com to ink out more details.

Noah’s Pet Cemetery & Pet Crematory

Presto Print, Inc.


Everyone has heard the now familiar voice of Tim Allen listing the charms of each city that makes up Pure Michigan. Many have probably seen handfuls of billboards encouraging a visit to various Michigan beaches. Hello West Michigan believes our state has more to offer than just pretty vacation spots—we’ve got ca-reer opportunities and vibrant communi-ties too. This September, Hello West Michigan will introduce a new crop of billboards in the Chicago area focused on showcas-ing the many career and lifestyle oppor-tunities available in Michigan. The new awareness campaign called “Find Your Reason” is a first for the member-driven talent attraction and retention organiza-tion. “Everyone has a reason for choosing to live in West Michigan,” says Cindy Brown, Executive Director. “Whether it is family nearby, solid career opportunities, or ac-cess to a great lifestyle, everyone has a unique reason and we want to showcase that.” Digital, print, and billboard ads in metro-Chicago will espouse the reasons West Michigan is a great place to work and live. In addition to the ads, the Hello West Michigan campaign will host a website at MiReason.com where people can share and browse their reasons for living in West Michigan as well as discover more about the region. Started by local companies, Hello West Michigan seeks to increase the rate of success member companies have in their efforts to recruit top talent. It collaborates with organizations across the region to help new residents and those interested in relocating find their fit in West Michigan. If you’re planning a trip to Chicago, look for the billboards on I-94 and the ads on public transportation. Staying close to home this fall? Hello West Michigan invites all residents in the region to share their reason for living here on MiReason.com and get the conversation going.

Hello West Michigan Launches “Find Your Reason” Campaign


Upcoming Chamber Events To Register Unless otherwise noted, register for events at www.grandrapids.org/events. Or, call the RSVP hot line at 616.771.0303 (please have your credit card information handy when you call). Questions about events? Call 616.771.0300. Special needs: Vegetarian meals are available. Please let us know your dietary requirements when registering. Reasonable arrangements for people with disabilities will be made if requested in advance.

September

4 | New Member ConnectionsFor those in first year of membership to learn more about the Chamber and connect with other new members.Time | 7:30 – 9:00 a.m.Location | Prince Conference Center, 1800 East Beltline Ave. Cost | Free for new members (includes light breakfast)Sponsored by:

5 | Business Exchange LuncheonTime | 11:30 a.m. – 1:30 p.m.Location | Thousand Oaks, 4100 Thousand Oaks Dr. NECost | $20/member – early registration, $25/member after 5:00 p.m. August 2, $25/future member (can only attend once)Sponsored by:

12 | ATHENA Awards CelebrationATHENA Award Celebration honors individuals for their outstanding advocacy and support of women.Time | 11:30 a.m. – 1:30 p.m.Location | Amway Grand Plaza HotelCost | $50/member early registration, $75/member after 5:00 p.m. September 8, $75/future memberSponsored by:

17 | Business Matters— The Breakfast SeriesTime | 7:30 – 9:00 a.m.Location | Celebration! Cinema North, 2121 Celebration Dr. Cost | $18/member-early registration, $25/future member or late registration after 5 p.m. September 13 (includes hot breakfast)Sponsored by:

20 | Health Care SummitNew insurance exchanges set for October 1, 2013. Get the facts. Learn your options. Navigate health care reform with the experts.Time | 7:30 – 11:45 a.m.Location | Notos Old World Italian, 6600 Old 28th St. SE

October

2-4 | Inside Grand RapidsJoin us for this two and a half day community orientation program to learn about the latest and greatest develop-ments in Grand Rapids.Cost | $750 Non-profit, $1,000 CorporateRegistration | Contact Hannah Nequist at [email protected] by:

10 | Business Exchange LuncheonTime | 11:30 a.m. – 1:30 p.m.Location | Thousand Oaks, 4500 West River Dr. NECost | $20/member early registration, $25/member after 5:00 p.m. October 4, $25/future member (may only at-tend once)Sponsored by:

15 | Business Matters—The Breakfast SeriesTime | 7:30 – 9:00 a.m.Location | TBDCost | $18/member-early registration, $25/future mem-ber or late registration after 5 p.m. October 11 (includes hot breakfast)Sponsored by:

17 | Cultural Experience TourFor newcomers and long-time community members alike. Discover what makes Grand Rapids a magnetic community.Time | Noon - 5:00 p.m.Location | Tour meets at the Grand Rapids Area Chamber Office, 111 Pearl St. NW; ends at Cygnus 27, Amway Grand Plaza Hotel, 187 Monroe NWCost | $75/Person2013 Diversity & Inclusion Underwriter:

Sponsored by:

22 | CEO & Management Roundtable RallyCome see why the CEO Roundtable & Management Round-table Program has been connecting Grand Rapids decision makers for over 25 years. This year’s Rally will provide you with the tools to boost your innovative and creative thought processes.Time | 11:30 a.m. – 1:30 p.m.Location | Prince Conference Center, 3201 Burton SECost| $25 (lunch provided)Sponsored by:

24 | Minority Business ShowcaseTime | 5:30 – 7:30 p.m.Location | Rockford Construction, 601 First Street NWAttendee Cost | Free for public to attend; registration required.Exhibitor Fee | $50 GR Chamber and Minority Contractors Association members, $75 future membersSponsored by:

28 | Breakfast with LegislatorsTime | 7:30 – 9:00 a.m.Location | Western Michigan University - Downtown, 200 Ionia Ave. SWCost | $15/member-early registration, $20/future members or late registration after 5 p.m. October 24Sponsors:

Registration and Cancellation Policy: Prepay-ment of events is required and guarantees a reser-vation. Cancellations must be received at least two business days prior to an event to be eligible for a full refund. No-shows will be billed.

9The Chamber Newswww.grandrapids.org September 2013 | Issue Sponsor: Flagstar Bank

Cost | $30 for members, $40 for future members (hot breakfast provided)Sponsored by:

23 | Breakfast with LegislatorsConnect with your elected officials. Establish relation-ships with key decision makers. Voice opinions on issues moving forward in Lansing.Time | 7:30 – 9:00 a.m.Location | Hope Network, 755 36th St. SECost | $15/member-early registration, $20/future mem-bers or late registration after 5p.m. September 19Sponsored by:

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NEWS FlashesNewsflashes is a feature of the Chamber News that recognizes Chamber members’ new products or services, new or promoted employees and recogni-tion that they have received. E-mail press releases to [email protected]. Deadline: first Friday of each month.

Advanced Technology Recycling (ATR) will be opening their sixth materials recovery facility in Birmingham, AL and recently celebrated their one-year anniversary here in Grand Rapids.

Congratulations to AT&T on being ranked first by JD Powers for customer service by full service wireless providers! This Chamber member has risen dramatically in ranking from last place to first place in only 2 years. AT&T was also named America’s fastest 4G LTE network in PC Magazine’s 2013 Fastest Mobile Networks 30-market study – sweeping the top rankings in all six U.S. regions from coast to coast. Plus, in the first half of 2013, AT&T invested more than $275 million in its wireless and wired networks in Michigan.

Baker College Online programs have recently been recognized in four national rankings: #1 most affordable school for online associate degrees; one of the best online Masters of Business Administration (MBA) programs by value; placement in the top 13 most affordable Bachelors of Health Services Administration degree programs; placement in the top 15 most affordable online Bachelors of Science degrees in nursing (BSN) programs.

Congratulations to CityFlatsHotel in downtown Grand Rapids on becoming only second LEED Gold hotel in Michigan!

The City of Grand Rapids recently unveiled 7.5-foot statue of Lyman Parks, who served as both Grand Rapids’ first African American city commissioner and mayor. Mayor George K. Heartwell and the City of Grand Rapids will host the annual “Grand Crossings” Bridge Walk on Labor Day. Michigan Department of Transportation (MDOT) awarded a $485K three-year Bike Education Grant to the City of Grand Rapids.

Columbian Logistics Network is very excited to be the 31st company in

Michigan, and the first logistics services provider, to earn SHARP certification through MiOSHA. The company celebrated the achievement by hosting representatives from MiOSHA and the community at a luncheon, award ceremony, and facility tour last month.

Court Appointed Special Advocates (CASA) of Kent County welcomes the addition of new member Board member Diane St. Claire.

Crystal Flash welcomes Marc H. Foster as vice president of business development. Its signature pink truck will be appearing at community events around the state through the end of September. Crystal Flash also acquired C. Barron & Sons in Monroe, the sixth acquisition in 18 months and largest to date.

CSM Group’s Eric Kella received the Certified Healthcare Constructor (CHC) certification. Corporation Hall has been awarded the Associated Builders and Contractors, Inc (ABC) Award of Excellence in the Green Building $5-$10MM category. CSM Group also announces Brandon Duprey as Employee of the Month for June 2013.

Davenport University announces nationally renowned education reformist Dr. Andre Perry, has been named the Founding Dean for a College of Urban Education currently in development stages. According to a new survey by The Chronicle of Higher Education, for the second consecutive year, Davenport University is named as a “2013 Great College to Work For.”

Dickinson Wright’s Real Estate Practice ranked #2 in the Midwest in the “2013 Best of the Best” by Midwest Real Estate News. Attorney Leslee M. Lewis was named as Managing Partner of Dickinson Wright PLLC Grand Rapids office.

E&M Design Solutions welcomes Mark Armitage as the Quality Improvement Project Manager.

Erhardt Construction announces the addition of Tim Johnson, Field Manager and Ryan Nelson, PE, Project Engineer.

Experience Grand Rapids welcomed the American Quilter’s Society for Quilt Week during August, displaying more than 750 world-class quilts from across the globe. They have also launched a new Grand Rapids Certified Tourism Ambassador program, a nationwide certification program that serves to increase tourism and front-line hospitability.

American Council of Engineering Companies of Michigan (ACEC/M) welcomes Steve Nichols, PE, Fishbeck, Thompson, Carr & Huber, Inc. as member of the 2013-2014 ACEC/M Board of Directors.

Founders Bank & Trust announces the addition of Joel Van Elderen, who joins as Vice President, Mortgage Group Manager. They also celebrate the selection of Nancy Jesko, VP Retail Group Manager, for Leadership Grand Rapids 2014. Grace Bible College names Mrs. Kim Pilieci as Vice President for Academics.

Volunteers, ambassador families, business partners, medical leaders and representatives from the Grand Rapids Area Chamber of Commerce joined together in a ribbon cutting ceremony to commemorate the 75th anniversary of March of Dimes Foundation.

Grand Rapids Civic Theater elected Dr. Marvin L. Sapp, Lighthouse Full Life Center Church at Kingdom Square; Gwendolyn Jackson, Meijer, Inc.; Jeremiah Kossen, Lake Michigan Credit Union; Jeremy Kress, Celebration! Cinema and Kate Wiltzer, Mindscape at Hanon McKendry into the Board of Directors during their annual meeting. Other newly elected executive officers are Bill Scarbrough, Chuck Burpee, Chuck Smeester, Peggy Murphy and Matt Vicari.

The Grand Rapids Griffins’ front office staff earned several honors from the American Hockey League during its

11The Chamber Newswww.grandrapids.orgwww.grandrapids.org September 2013 | Issue Sponsor: Flagstar Bank

recent meetings in Cleveland and Hilton Head, S.C., including the community relations staff being honored with the AHL’s Community Service Award for Excellence in the Western Conference. Twenty-two-year-old defenseman Tyler Anderson of Jenison and forward Robert Thrailkill Jr. of Grand Haven, both members of the Grand Rapids Sled Wings’ adult sled hockey team, have been named to the 2013-14 U.S. National Developmental Sled Hockey Team—the only natives of Michigan chosen.

On August 1, Great Lakes Cleaning, Inc. and Opera Grand Rapids signed a two year agreement, making GLC the sole contractor for commercial cleaning. Great Lakes Cleaning is expanding in Grand Rapids, and they’re hiring Specialty Cleaning Technicians & Management! greatlakescleaning.com

Guiding Light Mission cordially invites you to our 2013 Annual Banquet at Noto’s Old World Italian Dining on Tuesday, October 8th at 6:00 in the evening. www.lifeonthestreet.org/content/2013-annual-banquet

Congratulations to Huntington Bank on being named the top performing bank in the nation by Bank Director Magazine in its recent annual Bank Performance Scorecard.

Kraft Business Systems announces the addition of IT Technician Andrew Sharrah and Inside Sales Representative Josh Drummond.

LaFleur & Godfrey, Inc. has joined with Focus Financial Partners as a new partner firm.

Congrats Lake Michigan Credit Union (LMCU) hires Paula Darling as Loan Officer for the Lakeshore Area and Brad Cook as Senior Mortgage Originator for its new Ada branch; Matt Cook has been promoted to Director of Community following the retiring of Vickie Smith; Financial Advisor Jim Schipper has been appointed as its newest Board of Director member.

Lambert, Edwards & Associates (LE&A) has been selected as the agency of record by Great Expressions Dental Centers (GEDC).

Law Weathers is pleased to announce Steve Edison will serve as President of the West Michigan Association of Legal Administrators (WMALA).

Title President of Lighthouse Group, Robert Wuerfel, was elected as President of the Michigan Land Title Association for 2013-2014.

LINC Community Revitalization Inc. hosted all three Third Ward Commission seat candidates during a town hall meeting in August at the LINC Development Center.

The Literacy Center of West Michigan was the recipient of a generous donation of over $3000 raised by the West Michigan Association of Insurance Agents (WMAIA) during their annual golf outing held at Watermark Country Club.

Locally owned and operated organic pasta company, The Local Epicurean, is open for business in the historic Harris Building at 111 S. Division and is the first tenant of the newly renovated facility.

Macatawa Bank promotes Jeremy Prins to Assistant Vice President, Branch Manager and Infinex Financial Group Investment Representative of their Hamilton office. Mercantile Bank of Michigan has named Todd Dood to the position of Senior Vice President, Commercial Loan Manager and David DeBoer to the position of Senior Vice President, Commercial Lender.

Meritage Hospitality Group Inc. welcomes the addition of Doug Poland, Director of Real Estate, to their corporate team.

For the third year, Metro Health Hospital has been named one of the Top 20 Most Beautiful Hospitals in the country, and for the fourth consecutive year is named one of the nation’s most wired hospitals. During the month of August, Metro Health hosted the “Health and Wellness Day and Metro Way 5K” — including a cook-off, free screenings and activities for kids.

Plastic Surgery Associates has expanded their injections practice and are pleased to welcome Dr. Jeanne Eyde.

Porter Hill Retirement Communities and Services welcomed Dr. Nathalie Meyer and Larry Young to their team.

Intellectual property law firm Price Heneveld LLP is pleased to announce partner Brian R. Cheslek has been appointed as the newest member of its three-member Management Committee.

The Right Place announced the addition of Eric Icard as Business Development Manager.

Rockford Construction celebrates the promotion of Adam Jones to Vice President of Multi-Unit Housing and the ASHE Health Care Construction Certification of Dave Buschke, Tim Dora and Scott Dunneback.

Congratulations to Spectrum Health on being ranked among the best hospitals in the nation in three medical specialties by U.S. News & World Report in its 2013-14 Best Hospitals rankings. Additionally, they were recognized as high performing in nine medical specialties.

Thompson Remodeling, Inc., a design/build residential remodeling firm, was awarded the 2013 Guildmaster Award for their customer service with the Residential Construction Industry.

Varnum LLC welcomes attorney Katherine K. Wilbur to the Grand Rapids office and Kevin DiDio to the Metro Detroit office.

American Council of Engineering Companies of Michigan (ACEC/M) welcomes Theresa Petko, AICP, URS Corporation as member of the 2013-2014 ACEC/M Board of Directors.

Kelechi E. Adibe, an attorney with the law firm Warner Norcross & Judd LLP, has been named to Lawyers of Color’s inaugural Hot List. Congratulations to Nadia M. Last and Lola Lawal as this year’s recipients of the Law School Admissions Test Preparation (LSAT) scholarships from Warner Norcross & Judd LLP.

The West Michigan Sports Commission (WMSC) is making advances to bring its Art Van Sports Complex closer to reality

continued on page 12


NEW MembersPlease join us in welcoming the following companies to the Chamber. We encourage you to do business with Chamber members!

ABC Supply Co. Construction (616) 241-4848 www.abcsupply.com

Barone Defense Firm Legal Services (248) 594-4554 www.baronedefensefirm.com Mr. Brian Corby-COO

Brooktree Capital Management Inc. Financial/Investment Services (616) 774-3159 www.brooktreecapital.com Mr. Brian Ellis-President

C3 - Collaborative Communications Consulting Telecommunications (616) 259-4625 www.go-c3.com Mr. Tim VanderMel-Client Relationship Manager

Dematic Corp. Industrial (616) 913-6448 www.dematic.com E-Filing Plus Business Forms (616) 284-3524 www.efilingplus.com Mr. Scott Zubrickas-Partner

Global Media Technologies Advertising (269) 455-5147 www.globaltext.net Mr. Joe Lamb-Sales Manager

Grand X-Ray Medical (Service, Supplies, Equip-ment) (616) 459-0145 www.grandxray.com Mr. R.M. Riley-President

Kettunen Center Banquet/Meeting Facilities (231) 829-3421 http://www.kettunencenter.org Mrs. Jenn Reagan-Marketing Director

MS Creative Services Marketing (616) 291-5834 www.mscreativeservices.com Mr. Marty Booher-Director of Business Development

OshaZoom, Inc. Consultants (616) 554-6117 http://www.oshazoom.com/ Mr. William Schneider-CHSP-Trainer/Audi-tor

Print Metro Printing/Copying (616) 887-1723 www.printmetro.net Mr. Tim Harkema-Manager

Robert Daverman Architecture & Plan-ning LLC Architects (616) 401-7793 Mr. Robert Daverman-President

Scott Allen Creative Marketing (616) 560-1864 www.scottallencreative.com Mr. Jeff Terpstra-Owner

Southwest Airlines Airports/Aircraft/Airlines (773) 745-3981 www.southwest.com Ms. Patty Kryscha-Manager, Community Relations & Grassroots

Upland CraftWorks Fabric/Craft/Hobbies (248) 767-4221 US Golf Cars Inc. Golf (616) 891-6991 www.usgolfcars.com Mr. Larry Moore-President

Vito’s Pizza Restaurants/Cafes (Loc., Equip., Supplies) (616) 451-8277 http://www.vitospizza.net/ Ms. Regina Grinwis-Owner

West Michigan Allstate LLC Insurance (616) 209-4190 Mr. Christopher O’Neil-Licensed Insurance Representative

Wolverine Bank Banks & Credit Unions (616) 430-0544 www.wolverinebank.com Ms. Kate Teichman W MI Regional Manger & Senior Commer-cial Lender

Newsflashes, from page 11

Yarrow Golf & Conference Resort Events/Expos/Conventions (269) 731-2090 www.yarrowgolf.com Mr. Jay Gladstone-Catering Sales Man-ager

Zounds Hearing Health/Wellness (616) 667-9010 Mr.Dan Hendon-President

with the hire of Bryan Baar as complex manager and the launch of a new website to serve as a hub for updates.

General contractor Wolverine Building Group and architect DTS Winkelmann along with Reverend John and Linda Grier are pleased to announce that Delaware Manor, located in downtown Grand Rapids, has expanded its affordable senior housing community with the addition of Delaware Heights, a new three story, 26-unit building. Wolverine Building Group welcomes Assistant Project Manager Landon Jones and Project Superintendent Shane Adams.


Member Seminars, Events & Celebrations

13The Chamber Newswww.grandrapids.org

OctoberSeminars8 | Meet the Franchisors – West Michigan Fran-chise Forum – More than fast food and retail! Join FranNet and SCORE to hear from successful franchisors in a variety of industries. Learn about franchise mod-els, investments and ideal owner profiles as these fran-chisors seek expansion in West Michigan. Northwood University – GR Campus from 3:00 – 5:30 p.m. Regis-tration required – 616.891.1374 or www.michiganfran-chiseforum.com.

Seminars11 | BYOB (Buy Your Own Business) – Inside Look at a Green Energy and Recycling Business Opportuni-ty - Join FranNet of Michigan to take an inside look at operations and franchise opportunities with Michigan based Franchisor, Battery Giant. 5:30 – 7:00 p.m. Free. Call Brigitte Betser at 616.891.1374 for more info. Reg-istration required at www.michiganfranchiseforum.com.

18 | Speak Up & Be Effective™ - Communicate with confidence! In this program, you will learn how to think on your feet, project more confidence, manage your nerves, and craft messages that are clear, concise and focused. Call Varnum Consulting at 616.336.7058 for details.

24 & 25 | The Exceptional Leader™ - Lead the busi-ness, Lead change, Lead people! Learn how to differ-entiate the roles of leaders and managers, develop skills and abilities to align others, develop a leadership initiative plan for a “real world” situation, understand a process to lead change more effectively, and learn from other leaders. Call Varnum Consulting at 616.336.7070 for details.

September 2013 | Issue Sponsor: Flagstar Bank

SeptemberMember Ribbon Cutting Celebrations11 | Blackford Capital - 5:00 p.m., 190 Monroe Ave. NW, Suite 600 | 616.233.3161

19 | Keller Williams North - 3:30 p.m. 4949 Plainfield Ave NE | 616.447.9100

26 | BioLife Plasma - 11:00 a.m., 6331 Kenowa Ave. SW | 616.647.4672

Grow Your Business, Diversify Your SuppliersMinority Business Showcase Connects Clients & CompaniesAre you a minority business with a great product or service to share with a larger audience? Do you need to de-velop new vendors or wish to support a thriving and diverse local economy? Tap into the wealth of diversity among West Michigan entrepreneurs at the fourth annual Minority Business Showcase on October 24. Co-hosted by the Grand Rapids Area Chamber of Commerce and the West Michigan Minority Contractors Association, this event is the perfect opportunity to demonstrate and/or discover goods and services from a wide range of industries and local businesses. West Michigan is exploding with business growth and entrepreneurial ideas from a dynamic and changing minority population. Minority owned businesses play a key role in economic success both regionally and national-ly—filling consumer needs, creating jobs, offering financial stability for fami-lies, and building wealth for reinvestment. We invite you to become a showcase exhibitor, event sponsor, or attendee. Whether you’re a small business owner, a corporate buyer, or an individual consumer, you’ll get connected at this event.

Date | Thursday, October 24, 2013Time | 5:30 – 7:30 p.m.Location | Rockford Construction, 601 First Street NWAttendee Cost | Free for public to attend. Registration required.Exhibitor Fee | $50 GR Chamber and Minority Contractors Association members, $75 future members

Contact Wes Trimpe at [email protected] or 616.771.0342 for registration and additional details.

2013 Diversity & Inclusion Underwriter:

continued on page 14


RENEWING Members

10+ Years of Membership

Metro HealthLynch Sales Co.Prangley Marks, LLP


Trivalent Group40+ Years of Membership


NTH Consultants, Ltd.Charter IndustriesCreative Financial Staffing - An Affiliate of Crowe Horwath LLPPlanned Parenthood of West & Northern MichiganWhitneyville Land CompanyFreightliner of Grand RapidsFun ServicesRonald McDonald House of Western MichiganTall Turf MinistriesABFS Insurance Agency, Inc.Association for Human Resource Management (AHRM)Home Repair ServicesTanaz Hair Boutique, Inc. & Day SpaBaker Auto Parts of Grand Rapids, Inc.Midwest Juice Inc. of MichiganBest Leasing Services LLCPaychex, Inc.University of Phoenix-West Michigan CampusMorris Builders, Inc.Northpointe BankOption 1 Credit UnionPartners in Dental Care, PCRapid Shred, LLCLa Fuente Consulting LLCMichigan Behavioral ConsultantsRapid City PropertiesSupply Chain Solutions, Inc.Information Systems Intelligence, LLCMotel 6Blue Sphere Solutions, Inc.Legacy TrustMcAlvey, Merchant & AssociatesPEC TechnologiesTurn-Key Solutions, Inc.

Crowe Horwath LLPPriority HealthMacatawa BankSnelling Staffing LLCCancer & Hematology Centers of Western Michigan, PCChlystek & White Services, Inc.The Charter GroupHeitzman & Associates, Inc.BLDI Environmental EngineeringD & M Metal ProductsLaser’s ResourceOpera Grand RapidsPreferred Benefits, Inc.Rapid Control Service, Inc.Acton Institute for the Study of Religion and LibertyLift Parts Service, Inc. / LPS Tire

5+ Years of MembershipBruce Heys Builders, Inc.Darling’s Counseling ServiceHumana, Inc.Professional Metal Finishers, Inc.WindstreamBuffalo Wild WingsClean ResourcesFestida Foods, LtdFritz Wahlfield Construction CompanyLighthouse Place Premium OutletsParagon School of Pet GroomingSilas Distributors IncBroadway Systems/Ark LabsHansen Collision of Grand RapidsSmith & Company, Inc.Black River Lawn and Landscape, LLCC.H. Robinson Worldwide, Inc.Field Technology Services CorporationGreat Lakes MotorcoachGreat Lakes Wholesale & Marketing L.L.C.Monelli’s Italian Restaurant & Sports BarMorgan & Morgan, CPAs PCParkwood PharmacyRT London CoWedgwood Christian ServicesAlpinist Endeavors LLCAttwood CorporationCareerbuilder.comCommercial Gaskets of West MichiganContinental Rail GatewayForest Hills Financial, Inc.Grand Wealth Management, LLCManagement Business SolutionsWestern Districts Members Credit Union

2+ Years of MembershipAvantgarde de Salon & SpaAxis, Branding CenterCare ResourcesCrystal Clean Auto Detailing LLCJGR Real EstateJupiter Medical AestheticsLegalShieldVer Wys Home Improvement & InsulationWestbrook RealtyAchievement Resources, LLCCraft-RevivalJandernoa Entrepreneurial Mentoring - JEMKathleen Hill R.S., LLCKent County Girls on the RunMarceco Ltd.Michigan Deals!Prism Wealth Management, LLCUDECON, Universal Decontamination ServicesWalgreens Store #9131West Shore Services, Inc.Curo PharmacyFlagstar BankGrace Bible CollegeH&S CompaniesHAIRACY DOWNTOWNJade Rare CoinNew Planet Promotions Inc.The KMW Group, Inc./SkytronVan Dyken Mechanical, Inc.West Lake Homes, Inc.West Michigan Plumbers, Fitters & Service Trades Local Union #174Willis LawYETi CGI

Thank you to the following companies that renewed their memberships last month. We are glad to have you and your employees with us.

30+ Years of MembershipHungerford, Aldrin, Nichols & Carter, P.C.Ferris Busscher & Zwiers PCBouma CorporationPine Rest Christian Mental Health ServicesCusterKent Record Management, Inc.Miller Canfield

One Year of MembershipAAA MichiganAgropur, Inc.Boerkoel & Boerkoel LtdCar City SupercenterCatered Creations, Inc.David & Wierenga, P.C.First National Bank of MichiganHoulihan’s Restaurant + BarLA-Z-Boy Furniture GalleriesMontell ConstructionNewk’s Express Cafe’ Potomac Strategic Development Co. LLCRainbow Child Care Center of Grand RapidsRiver City Metrology LLCSmashburgerUBS Financial Services Inc.

9 & 10 | Speak Up & Be Effective™ Ad-vanced – Learn how to communicate with impact through oral presentation skills and body language to create focused, concise, and activating messages that influence others, and project style and presence of today’s leaders. Call Varnum Consulting at 616.336.7070 for details.

Member Seminars, from page 13

CONNECT 4000 READERS TO YOUR MESSAGEADVERTISE WITH THE CHAMBER

Options for every budget. Discounts available based on membership level.

Visit www.grandrapids.org/advertis-ing-opportunities for more info.

Questions? Contact Latricia Trice at [email protected] or

616.771.0332.


Fun Grand Rapids facts. Historical perspective. Local hot spots. Culinary delights and cultural exploration. If you missed the August Cultural Experience tour hosted by the Chamber, then you overlooked an enjoyable and informative way to discover Grand Rapids and why we call it a magnetic community. Luckily, we’ve got a second chance for you to hop on board the tour bus on October 17. The August tour sold out quickly, so make sure to get your seat reserved to experience Grand Rapids’ rich and ethnic heritage of yesterday and today like never before. We will guide you through a Cultural Experience that includes a visit to the Grand Rapids Public Museum’s exhibit Newcomers: The People of this Place and a guided tour through the unique ethnic communities of Grand Rapids and the cornerstones that support them. Grand Rapids has earned many accolades lately as a vibrant, dynamic, and growing community. Yet, Grand Rapids has been drawing people to the area for 187 years, mixing new ideas and cultures with established ones. In a city where cultural demo-graphics are shifting rapidly, it is essential to celebrate, under-stand, and adapt to increasing cultural diversity. Whether you want to develop a sense of place and form con-nections in the community or wish to gain insights into the area’s cultural variety, the Cultural Experience tour is for you. Designed for newcomers and long-time community members alike, the Cultural Experience Tour is your ticket to appreciating Grand Rapids in a whole new way.

Date | Thursday, October 17, 2013Time | Noon – 5:00 p.m.Location | Tour meets at the Grand Rapids Area Chamber Office, 111 Pearl St. NW and ends at Cygnus 27, Amway Grand Plaza Hotel, 187 Monroe NWCost | $75/personRegistration | Contact Ciciley Moore at [email protected] or 616.771.0321 to register.

2013 Diversity & Inclusion Underwriter:

Sponsored by:

Experience the Diverse Culture of Grand Rapids

Member Seminars, from page 13

111 Pearl St. NW | Grand Rapids, MI 49503

PERIODICAL POSTAGE

PAID GRAND RAPIDS, MI

Each year the ATHENA Young Professional Award proudly recog-nizes an emerging leader for their contributions to community, professional excellence, and commitment to serve as a personal and professional role model to young women. We are pleased to announce the outstanding top ten finalists for this year’s award:

• Lindsay Anes, Owen-Ames-Kimball Co.• Linsey Aten, Varnum LLP• Kim Bode, 834 Design & Marketing• Bridget Clark Whitney, Kids’ Food Basket• Maria Erazo, Farmers Insurance Agency• Iracema Garcia, PNC Bank• Kelly LeCoy, Uptown Kitchen• Jenny Luth, Clark Communications• Megan Sall, The Right Place, Inc.• Adrienne Wallace, 834 Design & Marketing

We look forward to celebrating the amazing stories of these young women who are reaching out into the community in cre-ative and entrepreneurial ways. Join us on September 12 for the ATHENA Award Celebration as we recognize our 2013 finalists and announce the recipient of this year’s ATHENA Young Profes-sional Award. “The ATHENA Young Professional nominees have all been in-strumental in creating a vibrant and attractive culture in West Michigan,” noted Mindy Ysasi of Herman Miller and 2012 ATHENA Young Professional Award recipient. “Their experiences and pas-sions are reflective of the opportunities that exist in the region.”

In addition to honoring ATHENA Young Professionals and our ATHENA Award recipient Jeanne Englehart, we will also be presenting scholarships to women over 30 who are working on their higher education. A portion of every ATHENA sponsorship directly contributes to the ATHENA Scholarship Fund. Sponsor-ship opportunities for the prestigious ATHENA Award event are still available; contact Diane Cisler at [email protected] or 616.771.0357. To register for the event, visit www.grandrapids.org/athena-award-program or call 616.771.0303. (See ATHENA article on page 4 for additional event details.)

Top Ten ATHENA Young Professional Finalists

Premier Sponsor Event Underwriter

Finalists Reception Underwriter

tcn september

Documents

health care experts

landscape of health

annual health care summit

community health initiatives

athena award recipient

prestigious athena award

business accomplishments

affordable care act