tcm resume 092916
TRANSCRIPT
TCMOBJECTIVETo transform the performance capabilities of your organization while continuously sharpening my leadership competencies.
EDUCATIONMS, LEADERSHIP AND CHANGE • SPRING 2018 (EXPECTED)• ST. EDWARD’S UNIVERSITY (AUSTIN, TX)On-campus program with coursework covering key business leadership competencies including critical thinking and decision-making, strategic planning, data analysis, and change management.
LEAN SIX SIGMA BLACK BELT • AUGUST 2013 • BLOOD SYSTEMS, INC (SCOTTSDALE, AZ)Certification achieved via 160 hours of classroom
TRACY C. MALLIOS
SKILLS• Leadership excellence in decision-making, conflict
resolution, coaching and communication• Six Sigma and LEAN for manufacturing and administrative
processes, including root cause analysis, Visual Management, 5S/6S, Kaizen, PDCA and Value-Stream mapping
• Strategic Planning and Operational Excellence• Data analysis, including use of Minitab and Sigma Excel• Advanced proficiency in Microsoft Word, Excel and PowerPoint• Quality Management including audits and deviation resolution• Polished and professional presentation skills
EXPERIENCEPERFORMANCE IMPROVEMENT SPECIALIST • BLOOD CENTERS OF THE PACIFIC (SAN FRANCISCO, CA) • APRIL 2012 - DECEMBER 2015As the key performance improvement expert, I led my teams to realize over $900K additional value, used data to advise executives regarding operational performance, and completed first-stage implementation of an ongoing organization-wide Operational Excellence initiative.
BLOOD SYSTEMS (SCOTTSDALE, AZ) • JUNE 2004 - APRIL 2012:
REGIONAL QUALITY DIRECTOR • FEBRUARY 2009 - APRIL 2012Led a team of 5 professionals in providing quality management, compliance, and continuous improvement expertise to a large regional blood center. Key member of senior leadership team.
QUALITY MANAGER • FEBRUARY 2008 - FEBRUARY 2009Oversaw the daily operations of the quality department, including internal audits, deviation management, training, review and approval of policies and procedures, licensure,
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TCM TRACY C. MALLIOS
instruction, successful examination and leadership of interdisciplinary plasma project demonstrating $313K in revenue gains. EDUCATION, CONT’D.LEADING ORGANIZATIONAL TRANSITIONS – TRAINER CERTIFICATION• MAY 2013 • LINKAGE/WILLIAM BRIDGES & ASSOCIATES Completed key leadership training covering change management theory and practice, with certification to train others.
BS, BIOLOGICAL SCIENCES & BA, ANTHROPOLOGY • JUNE 2001 • UNIVERSITY OF CALIFORNIA, IRVINE (IRVINE, CA)Double major completed via advanced coursework in the Campus-wide Honors Program.
supplier qualification, and external inspections.EXPERIENCE, CONT’D.
QUALITY SPECIALIST • JUNE 2004 - FEBRUARY 2008Provided audit expertise, deviation management support, review and approval of policies and procedures, and local licensure services for the blood center. *Key contributor and master trainer for organization-wide Six Sigma training program.
DELTA BLOOD BANK (STOCKTON, CA) • NOVEMBER 2001 - JUNE 2004
ASSISTANT DIRECTOR OF QUALITY & COMPLIANCE • MARCH 2004 -JUNE 2004Supported all quality, compliance, and safety functions for a small regional blood center.
COMPLIANCE ASSOCIATE • NOVEMBER 2001 – MARCH 2004Performed deviation management functions, internal audits, document control, and safety training. Hosted external inspections.
NOTABLE PRESENTATIONS
Improving Methods for Matching Single Donor Platelet Production to True Demand and Reducing Outdate Waste, Oral abstract, AABB Annual Meeting, Denver, CO (October 2013)
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TCM TRACY C. MALLIOS
Implementing Process Improvement Methodologies in Your Organization: Where to Start and What to Expect, CBBS QSC Regional Seminar, Oakland, CA (March 2013)
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