TELECARD

Corporate Overview

TELECARD

Corporate Overview

Telecard Introduction

-

200

400

600

800

1,000

2004 2005 2006 2007 2008 2009

Gross Subscribers (000s)

0

1,000

2,000

3,000

4,000

5,000

2004 2005 2006 2007 2008 2009

Consolidated Gross Revenues (Rs. Millions)

Telecard Limited (TCL) is a licensed telecom operator in Pakistan

Part of the Arfeen Group- Public company listed on the Stock Exchange

Started as a payphone operator and has successfully transformed itself into a fully integrated telecom services provider

Main market segments serviced include Public Calling (Payphones), Consumer, Wholesale, and Enterprise

Licensee for WLL and Long Distance Services in Pakistan. Holds nationwide spectrum for 1900, 450 and 3500 MHz bands

Supernet - largest data services provider in Pakistan- is a 100% owned subsidiary

Consolidated Revenue of Rs. 4.4 Bn. in 2009

Telecard History

Incorporated In 1992

Listed on Karachi & Islamabad Stock Exchanges in 1995

Pioneer in Street-side Payphones services using PTCL lines

Started providing Supervised/Indoor Payphones Services in 1997

Set up own wireless network in 2002 to provide Wireless Payphone Services

Acquired 100% of Supernet in 2003

Licensed Data Network (DNOP) Operator

Became the largest provider of payphone services in Pakistan

Obtained Long Distance and International (LDI) services and Local Loop (LL) services Licenses in 2004

Acquired Spectrum for providing Wireless Local Loop (WLL) Services from the PTA in 2004 for

a total cost of Rs. 3,240 million

Nationwide provider of Wireless Local Loop services covering more then 180 cities And towns

Ince

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Key Indicators

Revenue Rs. 4.4 BillionPaid up Capital Rs. 3.0 BillionAssets Rs. 9.7 Billion

Wireless Pay PhoneGO – wireless phone serviceLong Distance International servicesWiMax – wireless broadband serviceEnterprise ServicesData Network Operator (Supernet)

Employees 660Consumers 801,000Franchisees 125

Financial

Products

Operational

Network Presence

Cities/Towns covered 180Switches/Point of Presence 18Field Maintenance staff 140

Licenses held by Telecard

Payphone License Issued in 1992 to allow payphone operations on PTCL linesRedundant now after deregulation

O&M Agreement with PTCL for WPSAllowed Telecard to provide Wireless Payphone Service (WPS) on its own WLL network using PTCL License before deregulation

Local Loop (LL) Licenses for all 14 RegionsSpectrum owned in all 14 Regions which allows Wireless Local Loop (WLL) ServicesAllows TCL to provide Wireline based Services, Fixed Wireless, Limited Mobility and Wireless Broadband Services

LDI LicenseNationwide licenseAllows Domestic and International Long Distance services

O&M Agreement with Special Communications Organization (SCO)

Telecard runs a WLL network on behalf of SCO in AJKProvides consumer and payphone services

S. No Region 1.9 GHz.

(WPS)

1.9 GHz.

450 MHz.

479 MHz.

3.5 GHz.

1 HTR

2 NTR – II

3 NTR – I

4 MTR

5 GTR

6 LTR

7 CTR

8 FTR

9 ITR

10 RTR

11 WTR

12 STR – I

13 KTR

14 STR - V

Spectrum assigned to Telecard for WLL

– 1900 MHz. in all 14 regions for WPS O&M contract – 1900 MHz. spectrum in 9 Regions– 450 MHz spectrum in 4 Regions– 3.5 GHz. spectrum in all 14 Regions

■ WIMAX based broadband internet service for residential and business customers

■ Service provided by Augere under contract with Telecard

Wireless Broadband

LDI/ Wholesale

Enterprise Networks

Telecard Business Segments

WHOLESA LE

6

Wholesale business with other operators

International Termination Business

VNO: Virtual network Operator Customers: SCO (AJK), etc. by using the WLL network

Services include:–Fixed Wireless service using desktop phones

– Limited Mobility Phone Service

–Internet Access

Wireless Payphones to PCO owners

Virtual Network Operator (VNO) service to other payphone operators

WLL Network

■ Enterprise Solutions provides One Window Solution for all communication needs of enterprise customers

■ Enterprise Data Communications Solutions

■ Premiere Providers

■ Multiple Access and Network Technologies

Payphone Services

Started services in 1992

Street-side payphones based on the developed country model

Limited acceptability in the low-income segment

Stan

d-A

lone

Pay

phon

es

Payphones installed within retail outlets/ PCOs

Customers paid on usage basis- no need to carry their own cards

Indo

or P

ayph

ones

Telecard deployed its own

Covering all major cities and towns of Pakistan

Wire

less

Pay

phon

es

GO Products

DESKTOPS DATA CARDFIXED WIRELESSTERMINALS

HANDSETS

Limited MobilityBusinessResidential Wireless Internet

8

Telecard Network Coverage

Karachi

Lahore

Peshawar

Faisalabad

Rawalpindi

Hyderabad

Gujranwala

Northern AreaNorth-West

Frontier

FATA

Baluchistan Sindh

Punjab

Azad Kashmir

Quetta

Sukker

9

Multan

Islamabad

Legend

MSC Location

Major City Covered

Cities Covered

Intelligent Network

Covering over 180 cities and townsServing over 800,000+ customers

Telecard Wholesale Services

Karachi

Lahore

Faisalabad

Rawalpindi

Multan

Hyderabad

Gujranwala

Islamabad

Sindh

Punjab

Abbotabad

Sukker

QuettaVeharri

Layyah

Bahawalpur

North-West Frontier

IP Network

Baluchistan

IPLCs

London

Peshawar

Murdan

Saudi Arabia

Legend

Point of Presence

Juniper Routers based IP Backbone

Alcatel NGN Switch E10

Services Provided include National Long Distance, International Outgoing and International Incoming Services

Customers include Enterprises, Telecom Operators in Pakistan, and International Telecom Operators

LDI Network comprises of 14 Points of Presence in Pakistan and 2 in LondonSupports TDM and VOIP services

Confidential & Proprietary May 2009 http://www.super.net.pk

• Largest Corporate Services Provider- more than 60% market share

• Blue Chip Diverse Corporate Customer base

• Special focus on Oil & Gas, Power and consumer goods enterprises

• Over 1,500 Customer Links

• Premium service provider

Key Facts Services Provided

Enterprise Data Communications Provider

• Wide Area Networks (WANs)- Satellite Access- Frame Relay / MPLS

• Metropolitan Networks (MANs)- Point-to-Point Radio networks- Point-to-Multi Point Radio networks

• Broadband Wireless Access (BWA)• Nationwide ISP • Satellite Broadcast facility provider to TV

Channels• Consulting and System Integration• Upselling Voice/ Long Distance Services to

existing base

Confidential & Proprietary May 2009 http://www.super.net.pk

Supernet Network

13

Legend

Frame Relay Nodes

Dialup RAS

Broadband Access

PDSN for 1X Svcs

E1 E3

9 m Antenna Hub

Karachi

Lahore

Peshawar

Faisalabad

Multan

Hyderabad

Gujranwala

Islamabad

Baluchistan

Sindh

Punjab

Nawabshah

Sukkar

Hub

Quetta

RYK

DG Khan

Sialkot

Over 100 corporate customers

Over 100,000 consumer Internet subscribers

Over 1,100 remote sites in 63 locations all over Pakistan

Supernet reaches every Tier 1 and Tier 2 city in Pakistan via Dialup or CDMA 1X network

Karachi, Lahore, Islamabad also have Broadband Wireless Access Internet services

Core NetworkInternet PRIs 187Internet Cities 33RAS 16+Frame Relay Nodes 16+Nationwide Leased E1s 20PDSNs 3IP Transit Bandwidth 50 MBRouters 10+TDM/TDMA Hubs 1

Infrastructure summary

Access NetworkTDMA Remotes 40VSAT Links 74Microwave Links (Unlicensed) 235Microwave Links (Licensed) 120

Broad Wireless AccessBase Stations 6CPEs 149

Khanewal

Larkana

Confidential & Proprietary May 2009 http://www.super.net.pk

Supernet Services

WAN Services Wide Area Networking

Consulting & SIMAN Services Metropolitan Area Network

Satellite Based

Fiber Based

GAN Services Global Area Network

Globallink

Nationwide ISP

Consumerinternet

CorporateInternet

Broadband Wireless Access

Radio Link CorporateConsultation

SystemIntegration

Enterprise Solutions Group (ESG)

Objectives

To provide enterprise customers a one-window solution to all their communication needs

To provide improved services and reliability of communication networks to enterprise customers

To work with customers to deliver efficiencies in their communication networks and realize cost savings

Telecard History

PRI connection for PABX (through Radio and/or fiber)

DID (Direct Inward Dialing) and Direct Lines

Wireless Desktop and Handheld Phone service

Closed User Groups

Long Distance Calling

Value Added Services?

Wide Area Networks (WAN)

Metropolitan Area Networks (MANs)

Internet Services

Broadband Data/ WiMax Services

Hosted Call Center Service

Customized Solutions

Voic

eSo

lutio

nsC

all C

ente

r Sol

utio

nsD

ata

Com

mun

icat

ion

Solu

tions

Current Scenario

Fixed/WLL

Hosted Call Center Solutions

VAS

Wimax

PRIs

LDI

Data Links

Fiber

Broadband Internet

CustomerSatellite

Dealing with multiple vendors

One Window Solution

Telecard

EnterpriseSolutions

Group

SupernetIIL/ IPL

3rdParty

Fixed/WLL

Hosted Call Center Solutions

VAS

Wimax

PRIs

LDI

Data Links

Fiber

Broadband Internet

CustomerSatellite

Multiple Offices Connected for Voice & Data Connectivity

Connected Through Radio for Voice & Data Connectivity

Offices Connected Through Fiber for Voice & Data Connectivity

Main Customer Benefits

Increased Reliability

Painless Migration

No Switching Costs

Value Added Features

Detailed CDRs and analysis help in controlling misuse

Complete Telecom Solution from one vendor

Key Account Management Philosophy

24x7x365 Customer Service

Nationwide Field Support Staff

Savings

Major Customers

Bank Bank AlFalahAlFalah Habib Bank LimitedHabib Bank Limited

Metropolitan BankMetropolitan Bank

Thank you