tcg veriam slm intro deck

need

clever

tools

to manage

your IT

assets?assets?

ASSET MANAGEMENT • SOFTWARE • CONSULTING • SOLUTIONS • SALES • the carmine group. IT’s clever.

Software License Management

Introduction

Kamila Wroblewski

Director

The Carmine Group

Key Business Challenges Driving

Software License Management

• Spend reduction

As the number of deployed software

applications continues to grow, the

opportunity for spend reduction through a

regimented software reuse program becomes

increasingly significant.

This presentation contains protected trade secrets of Veriam. The information contained herein may only be used for the purpose intended.

It may not be duplicated or shared with third parties without the express written consent of Veriam.

Copyright © 2007 Veriam Technologies, Inc.. All Rights Reserved.

increasingly significant.

• Compliance

Software publishers and their representatives

such as BSA are becoming increasingly

aggressive at auditing and levying fines.

• Business agility

Lack of proper controls and tracking often

prevent rapid execution of M&A events and

other growth transactions.

Software License Management Realities

• Software License Law falls under both Contract Law

and Copyright Law

– Contract Law – A license is one-sided and favors

the publisher

– Copyright Law – Unauthorized duplication =

copyright infringement; penalties provided for in




copyright infringement; penalties provided for in

statute

• Possible penalties include actual damages,

statutory damages, willful violations, attorney’s

fees, criminal violations

• Gartner states that 30% of large enterprises will

experience at least 1 audit per year through 2010

• A centralized software reuse program can generate

millions of dollars in cost takeout per year

Common Obstacles to a Successful

Software License Management Program

• Failure to Properly Scope the Program – Organizations

frequently try to place all software applications on the

network under control at once, often overwhelming the

program.

• Insufficient Purchase Records & Controls – Software

License Management programs frequently fail to implement

proper proof of license controls to maintain an accurate

compliance picture.




compliance picture.

• Underestimate Information Volume – Many program

planners underestimate the volume of data created by an

SLM program, which can quickly saturate the program team.

• Lack of Value / ROI Focus – Compliance alone is not

sufficient to sustain an SLM program long-term. Programs

that do not produce measurable ROI often draw executive

criticism.

• Improper Focus on Tools – Software License Management

is 80% process, but process rarely drives the solution.

• Failure to Set Success Metrics –Without success metrics

and reporting, focus and support wanes.

What We Offer

• A managed service for IT Asset Management (ITAM) with a specific focus on

Software License Management (SLM)

• Innovative, multi-tenant, highly customizable technology platform for

implementing value-focused ITAM

• Skilled business professionals providing “run services” and management




• Unique ROI focus and approach

• Offered under several models

• Managed Service – The Carmine Group helps customer execute

ongoing program management and run-time services

• SaaS – Customer uses Veriam platform to run ITAM program

• Consultative and implementation services

The Carmine Group ITAM/SLM Services

Key Concepts and Benefits

• Ensure program support by focusing on value production

– Value analysis performed up front to identify potential ROI, focus areas, impediments, and risks

– Focus on value targets first, and do those really well

– Show tangible value through effective software reuse

• Remove guesswork involved by autodiscovery through process enhancement

– Asset lifecycle processes enhanced to accurately collect key data where software profile changes occur

– Provide real-time compliance reporting for 7 x 24 confidence

• Maximize long-term success by keeping the solution tractable




– Managed Software List – Start with list of high value applications

– Expand over time after system is performing

• Drive program participation and support through effective behavior drivers

– Credits and debits encourages software reuse between cost centers

– Reporting and MARCOM support to help stakeholder buy-in

– Process adherence tracking

• Control the program with proper governance

– Centralized MSL licensing (at least terms)

– MSL and other program features governed by a representative board

Veriam’s SLM Platform

Key Concepts and Benefits

• Real-time Compliance Monitoring

– Fully automatic license allocation and

integration to asset lifecycle provides

accurate real-time compliance.

• Centralized Software Reuse Program

– Veriam’s Software Exchange tracks

software reuse to cost-centers,




software reuse to cost-centers,

removing the principle barrier to reuse

participation.

– Can also support an inter-company SW

reuse marketplace for certified licenses.

• Automated Software Requests

– Veriam’s Software Request Portal automates end-user software requests, approvals, and installation, greatly reducing software request cycle times while maintaining license compliance.

• ROI Focused

– Value Analysis performed up-front to set ROI goals, which are tracked through the program. Maintains executive interest and sponsorship.

Software License Management Framework

• Measure actual value realized, service levels achieved

• Align processes and catch-points

• Negotiate and set up

• Identify ROI goals and metrics

• Define MSL and HW

Governance

Value Analysis /

Feasibility ReviewRun

Service

Alignment /

Transition

Review of Value

Realization

• Compliance reporting

• Value reporting

• System monitoring




achieved

• Compare with originally envisioned value creation potential

• Derive optimization potential and enact improvement initiatives

• Negotiate and set up ASNs

• Implement asset identification strategy

• Set up auto-discovery

• Baseline SW and HW counts

• Configure managed service platform

• Define MSL and HW asset scope

• Align processes

• Determine asset identification strategy

• Identify risks

• System monitoring

• Exception handling

• System administration

• DB administration

• Governance participation

Feedback

Resources

Tools & Systems

Operating Model

• Can be implemented in one of the following ways;

• Managed Service

• TCG helps customer execute ongoing program management and run-time

services

• TCG performs much of the effort that frequently gets “dropped”

• Client’s primary responsibility is to enforce SLM procedures




• Client’s primary responsibility is to enforce SLM procedures

• SaaS

• Customer uses Veriam platform to run ITAM program

Client Team TCG SLM Managed Service Team Vendors

- Execute Purchases

- Perform Field Support Data

Catch-points

- Adhere to SLM Procedures

- Exception Handling

- System Monitoring

-Compliance Monitoring

-Reporting

-Governance

-System Maintenance

Veriam SLM

Platform

-Send Weekly ASN’s

Repository

Tools

Reporting

ReportingDetailed Reports + Executive Dashboards

• Dashboards to show compliance status and key metrics

• Detailed reports to depict individual events and transactions

• Alerts and notices for exception events




So..

how do

you

measure

up?up?

ASSET MANAGEMENT • SOFTWARE • CONSULTING • SOLUTIONS • SALES • the carmine group. IT’s clever.

Find out.

[email protected]

tcg veriam slm intro deck

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