tandberg - vcs cli

TANDBERG VCSVideo Communication Server

Getting started

Copyright © TANDBERG 2009. All rights reserved. This Getting Started Guide may not be copied, photocopied, translated, reproduced, or converted into any electronic or machine-readable form in whole or in part without prior written approval of TANDBERG.

TANDBERG reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of TANDBERG to provide notification of such revision or change.

TANDBERG provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. TANDBERG may make improvements or changes to the product(s) and/or the program(s) described in this documentation at any time.

All other product and company names herein may be trademarks of their respective owners.

D1435003

TANDBERG

Philip Pedersens vei 20

1366 Lysaker

Norway

Telephone: +47 67 125 125

Fax: +47 67 125 234

Video: +47 67 126 126

Email: [email protected]

www.tandberg.com

Table of contents

General information ......................................................................................1About the TANDBERG Video Communication Server (VCS) ...............1Approvals ............................................................................................1Environmental issues .........................................................................2

Warnings and safety instructions .................................................................5Installing the VCS ..........................................................................................7

Package contents ...............................................................................7Preparing the installation site .............................................................7Preparing the unit ...............................................................................7Connecting the cables ........................................................................8Powering on the VCS ..........................................................................8

Initial configuration .......................................................................................8Configuration using a serial cable .......................................................9Configuration using the front panel .................................................. 11

Using the VCS ............................................................................................. 12Changing the admin account password ........................................... 12Changing the root account password ............................................... 13Other recommended configuration .................................................. 13Using the web interface ................................................................... 13Using the Command Line Interface (CLI) ......................................... 14

Documentation and training ....................................................................... 15

General information

1

General information

About the TANDBERG Video Communication Server (VCS)The TANDBERG VCS enhances the video experience and provides seamless communication between SIP and H.323 devices utilizing IETF and ITU standards. The VCS is the center of the video communication network and connects all H.323 and SIP endpoints, infrastructure, and management devices. The VCS provides unrivaled scalability and redundancy to video communications, and is integral to TANDBERG interoperability with unified communications and Voice over IP systems. The VCS can be deployed with either the Control application or the Expressway™ application, with various optional packages including FindMe™ and Dual Network Interfaces.

VCS Control

The VCS Control provides internal video control and administration for all SIP and H.323 devices. It is normally deployed within your wide area network with endpoints that are behind the same firewalls or NAT devices.

The VCS Control replaces the need to have separate H.323 gatekeeper, SIP registrar and H.323-SIP gateway servers.

VCS Expressway™

The VCS Expressway provides standards-based firewall traversal for SIP and H.323 devices allowing secure traversal of any firewall or NAT device. It provides registration of traversal-enabled devices and can act as a standards-based TURN server.

The VCS Expressway is normally deployed within your DMZ.

Approvals

Electromagnetic Compatibility (EMC)

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

EC declaration of conformity

Manufacturer: TANDBERG Telecom ASProduct Name: TANDBERG Video Communication ServerType Number: TTC2-04Description: Network unit

General information

2

This product complies with Commission Directives:

• LVD 73/23/EEC

• EMC 89/336/EEC

• RoHS 2002/95/EECThis product complies with harmonized Standards:

• EN 55022 : 2005, (Class A limits)

• EN 55024 : 1998, A1:2001, A2:2003

• EN 61000-3-2 :2000, A2 : 2005

• EN 61000-3-2 : 1995, A1 : 2001

• EN 55024 : 1998, A1 : 2001, A2 : 2003Technical Construction File No.: X14182

Year which the CE mark was affixed: 2007

For an official, signed version of this document, or details regarding documentation from the technical construction file, please contact TANDBERG.

JATE approval (Japan only)

This unit must be connected to the public internet via a router/switch that has JATE approval.

Environmental issuesThank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products.

TANDBERG’s environmental policy

Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to following international environmental legislation and designing technologies that help companies, individuals and communities creatively address environmental challenges.

TANDBERG’s environmental objectives are to:

• Develop products that reduce energy consumption, CO2 emissions, and traffic congestion

• Provide products and services that improve quality of life for our customers

• Produce products that can be recycled or disposed of safely at the end of product life

• Comply with all relevant environmental legislation

General information

3

European Environmental Directives

As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).

The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of certain heavy metals and brominated flame retardants to reduce the environmental impact of WEEE which is landfilled or incinerated.

TANDBERG has implemented necessary process changes to comply with the European RoHS Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC).

RoHS (China only)

General information

4

TANDBERG’s recycling policy

As part of compliance with the European WEEE Directive, TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after August 13th 2005. Please contact TANDBERG and provide the following details for the product for which you would like to receive recycling information:

• Model number of TANDBERG product

• Your company’s name

• Contact name

• Address

• Telephone number

• Email

Waste handling

In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate take-back systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.

TANDBERG products put on the market after August 2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems.

Please contact your local supplier, the regional waste administration, or go to www.tandberg.com/recycling if you need more information on the collection and recycling system in your area.

http://www.tandberg.com/recycling

Warnings and safety instructions

5

Warnings and safety instructionsFor your protection please read these warnings and safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions. Retain this manual for future reference.

General warnings

• Never install cables without first switching the power OFF.

• Do not place heavy objects directly on top of the VCS.

• Do not place hot objects directly on top of, or directly beneath the VCS.

Water and moisture

• Do not operate the apparatus under or near water – for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity.

• Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.

• Do not touch the product with wet hands.

Cleaning

• Unplug the apparatus from communication lines, mains power-outlet or any power source before cleaning or polishing.

• Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.

Ventilation

• Do not block any of the ventilation openings of the apparatus. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

• Do not place the product in direct sunlight or close to a surface directly heated by the sun.

Lightning

Never use this apparatus, or connect or disconnect communication cables or power cables during lightning storms.

Dust

Do not operate the apparatus in areas with high concentration of dust.

Vibration

Do not operate the apparatus in areas with vibration or place it on an unstable surface.

Installing the VCS

6

Power connection and hazardous voltage

• The product may have hazardous voltage inside. Never attempt to open this product, or any peripherals connected to the product, where this action requires a tool.

• This product should always be powered from an earthed power outlet.

• Never connect attached power supply cord to other products.

• In case any parts of the product has visual damage never attempt to connect mains power, or any other power source, before consulting service personnel

• The plug connecting the power cord to the product/power supply serves as the main disconnect device for this equipment. The power cord must always be easily accessible.

• Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it. Pay particular attention to the plugs, receptacles and the point where the cord exits from the apparatus.

• Do not tug the power cord.

• If the provided plug does not fit into your outlet, consult an electrician.

• Never install cables, or any peripherals, without first unplugging the device from its power source.

Servicing

• Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.

• Unplug the apparatus from its power source and refer servicing to qualified personnel under the following conditions:

•If the power cord or plug is damaged or frayed.

•If liquid has been spilled into the apparatus.

•If objects have fallen into the apparatus.

•If the apparatus has been exposed to rain or moisture

•If the apparatus has been subjected to excessive shock by being dropped.

•If the cabinet has been damaged.

•If the apparatus seems to be overheated.

•If the apparatus emits smoke or abnormal odor.

•If the apparatus fails to operate in accordance with the operating instructions.

Accessories

Use only accessories specified by the manufacturer, or sold with the apparatus.

Installing the VCS

7

Installing the VCS

Package contentsTo avoid damage to the unit during transportation the TANDBERG VCS is delivered in a special shipping box, which should contain the following components:

• TANDBERG VCS

• Getting Started Guide (this document)

• rack ears, screws and Torx driver

• rubber feet

• cables:

•power cables

•Ethernet cable

•shielded serial cableReport any discrepancies to your TANDBERG representative immediately.

We recommend that the shipping box is kept in case the VCS needs to be returned.

Preparing the installation siteBefore installing the VCS:

• Ensure that the VCS is accessible and that all cables can be easily connected.

• Ensure that the power outlet is near to the VCS and is easily accessible.

• To ensure adequate ventilation, leave a space of at least 10cm (4 inches) behind the VCS’s rear panel and 10cm (4 inches) in front of the front panel.

• The room in which you install the VCS should have an ambient temperature between 0ºC and 35ºC (32ºF and 95ºF) and between 10% and 90% non-condensing relative humidity.

• Use a grounded AC power outlet for the VCS.

Preparing the unit1. Unpack the unit.2. Mount the rack ears (using a Torx T10 driver) or rubber feet.3. Turn the unit back on its feet or mount it in the rack.

iTANDBERG recommends that if this product is mounted in a rack you use additional support accessories such as rack side support angles (rack angle brackets) or rack shelves, due to the unit’s weight and depth. Contact your rack supplier to request the accessories best suited for your rack.

Initial configuration

8

Connecting the cables1. Connect the power cable to the back of the VCS (see Figure 1). 2. Connect the Ethernet LAN cable from the LAN1 port on the front of the VCS to your

network (see Figure 2).

Powering on the VCS1. Turn on the power switch on the back right of the unit (adjacent to the power cable).Press

the soft power button on the back left of the unit. The system will power up. Wait until:

•the green PWR LED on the front of the unit is a steady green color (it may flash briefly during power up)

•the red ALM LED on the front of the unit has gone out

•the IP address is showing in the display panel on the front of the unit

iIf the red ALM LED flashes rapidly it indicates a hardware fault. Contact your local TANDBERG representative. The yellow HDD LED indicates disk activity and may flicker during normal operation, more so on a busy system.

Initial configurationBefore you can use the VCS, you must configure its IPv4 address, subnet mask and default gateway. Consult your network administrator for information on which addresses to use. Note that the VCS must use a static IP address.

This initial configuration can be done:

• by connecting from a PC to the VCS using a serial cable. This is the recommended process, and is described in the following section

• by using the buttons on the front panel (described in “Configuration using the front panel” on page 11)

• if your network is set up to allow it, by connecting using a web browser to the default IP address of 192.168.0.100 (described in “Using the web interface” on page 13)

power switchsoft power button power cable

Figure 1: VCS back view


9

Configuration using a serial cableTo set the initial configuration using a PC connected to the VCS DATA port via a serial cable:

1. Connect the Ethernet LAN cable from the LAN1 port on the front of the VCS to your network.

2. Connect the supplied serial cable from the DATA port on the front of the VCS to the serial port on a PC.

3. Start a terminal emulator program on the PC and configure it to use the PC’s serial port as follows:

•baud rate: 115200 bits per second

•data bits: 8

•parity: none

•stop bits: 1

•flow control (hardware and software): none

iDo not leave a terminal emulator session open after it is no longer in use. An open session may cause issues during a system restart.

4. Turn on the power switch on the back right of the unit (adjacent to the power cable).5. Press the soft power button on the back left of the unit. The system will power up. Wait

until:

•the green PWR LED on the front of the unit is a steady green color (it may flash briefly during power up)

•the red ALM LED on the front of the unit has gone out

•the default IP address (192.168.0.100) is showing in the display panel on the front of the unit

The terminal emulator program on the PC will display the VCS’s startup information. After approximately four minutes you will get the login prompt (if the VCS was already on when you connected the serial cable, press Enter to get the login prompt):

tandberg login:

6. Enter the username admin and press Enter.You will get the password prompt: Password:

DATA port LAN1 port

Figure 2: VCS front view


10

7. Enter the default password of TANDBERG and press Enter. You will get the install wizard prompt: Run install wizard [n]:

8. Type y and press Enter. 9. Follow the prompts given by the install wizard to specify the following:

•the password you want to use for your admin account

iFor security reasons you are advised to change the password from the default of TANDBERG.

•whether you wish to use IPv4, IPv6 or Both

•the LAN 1 IP address of the VCS

•the LAN 1 IPv4 subnet mask of the VCS (if you have selected IPv4)

•the IP default gateway of the VCS

•the Ethernet speed

iUse the default value of Auto unless the switch to which you are connecting is unable to auto-negotiate.

•whether you want to use SSH to administer the VCS

•whether you want to use Telnet to administer the VCSAfter the wizard is finished the following message will appear, and you will be prompted to log in again:

Setting other settings... OK. The system must be restarted for new settings to take effect..

10. Login with the username admin and your new password.11. You will again get the install wizard prompt; this time select n and press Enter in order to

skip the wizard. A welcome message similar to the following will appear: Welcome to TANDBERG VCS Release X5.0 SW Release Date: 2009-09-09 OK

12. You must now restart the system in order for the new settings take effect. To do this, type the command: xCommand restart

13. Disconnect the serial cable and store it in a safe place.After it has rebooted, the VCS is ready to use. For security reasons you are advised to change the password for the default admin account (if you have not already done so) and the root account from the default of TANDBERG. See the sections “Changing the admin account password” on page 12 and “Changing the root account password” on page 13 for details.

iThe IP configuration made using the install wizard applies to the LAN 1 Ethernet port only. If you have enabled the LAN 2 port (by installing the Dual Network Interfaces option key) you must use the web interface or CLI to configure the LAN 2 settings.


11

Configuration using the front panelThe LCD panel and buttons at the front of the VCS allow you to configure and check the IP settings as well as to reboot the system (see Figure 3). TANDBERG does not recommend performing the initial configuration using the front panel, but you may need to use this method if you do not have access to a PC and serial cable.

By default, during normal operation the front panel will show the system name (if configured) and one of the following IP address, in order of priority:

• LAN 1 IPv4 address




Note that if the VCS is configured with a system name or IPv6 address that is longer than 16 characters, only the last 16 characters will be shown in the panel.

To access the front panel menu options, press ENTER. The front panel LCD menu items are as follows:

IP Settings

Commands

IP Information

IP AddressIP Default GWIP Netmask

Reboot

IP Address

Main Menu

IP Settings

Commands

IP Information

Figure 3: VCS LCD panel

UP

DOWN ESC

ENTER

Using the VCS

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• To navigate to a menu or submenu item, press UP/DOWN.

• To select a menu or submenu item, press ENTER.

• To produce the cursor in order to change a number, press ENTER.

• To move the cursor left and right between the digits of a number, press UP/DOWN.

• To select the digit you wish to change, press ENTER.

• To increase or decrease the value of the digit you are changing, press UP/DOWN; to select the new value, press ENTER.

• To navigate back to the submenu or menu, press ESC.

Note that the IPv4 address and IPv4 subnet mask configuration made using the front panel applies to the LAN 1 port only. To configure the system’s IPv6 settings and (if you have the Dual Network Interfaces option key installed) the LAN 2 settings, you must use the web interface or CLI.

Using the VCSAfter you have set the initial configuration of the VCS, the system is ready to use. You can continue to use the serial connection to access and manage the VCS, or you can connect to the system remotely over IP using either or both:

• HTTPS. See “Using the web interface” on page 13 for details.

• a command line interface via SSH or Telnet. See “Using the Command Line Interface (CLI)” on page 14 for details.

iFor security reasons, you should change the passwords for the admin account and the root account from the default of TANDBERG as soon as initial configuration of the VCS has been completed.

Changing the admin account passwordTo change the password for the admin account using the web interface:

1. Navigate to Maintenance > Login accounts > Administrator accounts.You will be taken to the Administrator accounts page.

2. Click on View/Edit for the admin name.You will be taken to the Edit administrator account page.

3. In the Password and Confirm password fields, enter the new password, and click Save.

To change the password for the admin account using the CLI:

1. Type xConfiguration SystemUnit Password

iYou cannot set a blank password for the admin user or any other administrator account, or the root account.

Using the VCS

13

Changing the root account passwordTo change the password for the root account:

1. Using the CLI, log in as root.2. Type passwd.

You will be asked for the new password.3. Enter the new password and when prompted, retype the password.4. Type exit to log out of the root account.

Other recommended configurationTANDBERG recommends that you now configure the following:

• The system name of the VCS. This is used by the TANDBERG Management Suite (TMS) to identify the system. This can be set from the System administration page on the web interface (navigate to System configuration > System).

• Automatic discovery. If you have multiple VCSs in the same network you may want to disable automatic discovery on some of them. This can be set from the H.323 page on the web interface (navigate to VCS configuration > Protocols > H.323).

• The DNS server address(es), if URI dialing or Fully Qualified Domain Names (FQDNs) are to be used. This can be set from the DNS page on the web interface (navigate to System configuration > DNS).

Refer to the VCS Administrator Guide, deployment guides and release notes (available for download from www.tandberg.com) or the online help for complete information on configuring these and all other options available on your VCS.

Using the web interfaceTo use the web interface:

1. Open a browser window and in the address line type either:

•the IP address of the VCS

•the FQDN of the VCSThe Login page will appear.

2. Select Administrator Login.3. Enter a valid administrator username and password and select Login.You will be presented with the Overview page.

Refer to the online help or the VCS Administrator Guide for further information on the configuration options available for each page of the VCS web interface.

Using the VCS

14

Using the Command Line Interface (CLI)The command line interface is available over SSH and through the serial port by default. Access using Telnet can also be enabled.

To use the command line interface:

1. Start a SSH or Telnet session.2. Enter the IP address or FQDN of the VCS.3. Login with a username of admin and your system password. You will see a welcome message.

For a full list of CLI commands available on the VCS, see the Command Reference appendix of the VCS Administrator Guide.

Documentation and training

15

Documentation and trainingAll VCS documentation including the VCS Administrator Guide, TANDBERG FindMe™ User Guide, VCS deployment guides and release notes, plus supporting documentation for other TANDBERG products, is available in PDF format from the Support area of the TANDBERG web site www.tandberg.com. You can download and print these documents locally, if required.

In addition, TANDBERG video systems have intuitive on-page help, which provides a range of useful features and tips.

Training is available on all our products online and at our TANDBERG training locations.

For more information on all the training we provide and where our training offices are located, visit https://tandberg.learn.com/tandberguniversity. For any enquiries regarding training, email [email protected].

http://www.tandberg.com

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