table of contents...table of contents about acs vision, mission and values a system integrator our...

Table of Contents

About ACS Vision, Mission and Values A System Integrator Our Area of Expertise Our Partners Organization Chart Vendor Certifications Client List Client/Project Reference Service & Support

Al Mana Group Company Founded in 1983 A System Integrator More than 200 client base 54 Employees Leading Brands in IT

About ACS

Vision, Mission and ValuesOur Vision

To be the first choice provider of I.T Solutions for our clients. Supported by strategicalliance and Certified Experience to deliver success for all.

Our Mission

To remain leading total Quality Information Technology (I.T) Solution Provider Company inQatar who guarantees the Satisfaction of its clients through the provision of total qualityinformation technology Products, Services and Management, that benefits the ClientsPersonally and Professionally.

Values

To be honest, provide quality assurance without compromising delivery and to executeintegrated and innovated solutions. To work with ethics, care about the clients and build astrong and trusted relationship with them.

A System Integrator

Our systems integration experience includes areas such as:

IT Products delivery Data Infrastructure setup Unified Communications Networking and Security Systems Design IT Consulting Technical Services Disaster Recovery Services Data Center Design Help Desk, Document Management Media Monitoring Solution CVM, Self Service KIOSK Solution Digital Signage Solution CCTV Security Solutions (Al Mana Security Systems Co., established 2013,

Licensed by Ministry of Interior)

Our Area of Expertise

SYSTEMS SOLUTIONS• PC & Workstations• Laptops & Tablets• Servers & Unified Computing• Storages & Backups• UPS

BUSINESS SOLUTIONS• Document Management• Workflow Automation• Digital Business Automation• IT Service Management & HelpDesk System• IT Assets Management• News & Media Monitoring• Enterprise Resource Planning (ERP)• Customer Relationship Management(CRM)

ELV SYSTEMS• Structured Cabling Systems• Surveillance & CCTV Systems• Access Control Systems• Biometric & Time AttendanceSystems• Gate Barrier & Bollard Systems• IPTV/SMATV Systems• Public Address System• Ticketing & Queuing Management

IT SECURITY• Datacenter Security• Network Security• Systems & Application Security• Endpoint Security & User Protection• Cyber Security

NETWORKING• Enterprise LAN/WAN Infrastructure• Enterprise-grade WirelessInfrastructure• Datacenter Infrastructure• Network & Application ManagementSolutions

UNIFIED COMMUNICATIONS• IP PBX/Hybrid PABX• Instant Messaging & Presence• Voice Messaging• Interactive VoicesResponse/Auto-attendance• Voice/Video Conferencing• Call/Contact Center Solutions

Our Partners

Organization Chart

Vendor Certifications

Client ListA: GOVERNMENT• Ministry of Defense (Qatar Armed Forces)• Ministry of Interior• Ministry of Economy and Commerce• Ministry of Municipality and Environment• Ministry of Endowments and Islamic Affairs• Ministry of Administrative Development,

Labor & Social Affairs• Ministry of Development Planning and

Statistics• Ministry of Education and Higher Education• Ministry of Foreign Affairs• Ministry of Public Health• Amiri Diwan• Amiri Guard• Qatar Navigation (Milaha)• Qatar Ports Management Co. (Mwani)• Qatar Olympic Committee• Qatar Airways• Qatar Cool• Civil Aviation Authority• KAHRAMAA• Fahes• Aspire Logistics

B: FINANCE & INSURANCE• Qatar International Islamic Bank• Qatar National Bank• Doha Bank• Masraf Al Rayan• Al Ahli Bank• Qatar Islamic Insurance Co.• General Takaful• Doha Insurance• Qatar General Insurance & Re-insurance Co.• Qatar Insurance Co.• Al Khaleej Takaful Insurance Co.

C: OIL & GAS• Qatar Petrochemical Co. (QAPCo.)• WOQOD [Qatar Fuel Co.]• Qatar Jet Fuel Company (QJet)• QatarGas Operating Compant Ltd.

D: PRIVATE• Chiyoda Almana Engineering LLC• ZAD Holding• FunFair Company (Gondolania)• Al Ahli Hospital• Hilton Hotel• Dana Club• Trading and Agency Services Limited

Company W.L.L. (TRAGS)• Consolidated Engineering Systems Company

W.L.L. (CESCO)• Flame Qatar• Qatar Electro Mechanical Group Al-Mana

(QEMG)

E: EDUCATION• Qatar University• Al Noor Institute• Shafallah Center for Children with Special

Needs• College of North Atlantic – Qatar• Lycee Franco-Qatarien Voltaire• Vision International School• Qatar Foundation• Al Jazeera Academy• Carnegie Mellon University Qatar• DPS Modern Indian School• English Modern School• The Gulf English School• Texas A&M University at Qatar

F: TELECOMMUNICATION• Ooredoo• Vodafone

Client / Project References

Project Name : On-Call Agreement

Owner : Ministry of Interior

Scope of Work : Three (3) year On Call Agreement for Supply,Installation, Testing and Commissioning ofStructured Cabling System for the following offices:

1. MOI GHQ ( Head Quarter Building)2. MOI Passport and Expatriate Affairs3. MOI Traffic Departments4. MOI Search & Follow Up Department5. MOI Public Relation Département6. MOI Drugs & Alcohol Committee7. MOI Airport Security Department8. MOI Coast & Border Security Department9. MOI Logistic Department10. MOI ANNEX Building11. MOI General Directorate of Civil of Defense12. MOI Police Training Institute13. CEID14. Central Operation Department15. Interpoll Qatar

Brand : LEGRAND

1.

Project Name : Package 3, Stage 7B, AHMED BIN HANBALSECONDARY BOYS SCHOOL

Owner : ASHGHAL

Main/MEP Contractor : Al Jaber Trading

Scope of Work : Supply, Installation, Testing & Commissioningof CAT6A & Fiber Structured Cabling System

Brand : LEVITON (USA)

2.

Project Name : Package 3, Stage 7B, MOHAMED ABDELAZIZ AL MANA – BOYS SECONDARYSCHOOL

Owner : ASHGHAL




Project Name : Package 3, Stage 7B, OUSAMA BIN ZAIDPRELIMINARY BOYS SCHOOL AT HAZM ALMARKHIYA

Owner : ASHGHAL




Project Name : Package 1, Stage 7B, Al Shahaniya School

Owner : ASHGHAL

Main/MEP Contractor : Qatar Electro Mechanical Group – Al Mana

Scope of Work : Supply, Installation, Testing & Commissioning ofCAT6A & Fiber Structured Cabling System


Project Name : Package 1, Stage 7B, Al Shamal School

Owner : ASHGHAL

Main/MEP Contractor : Qatar Electro Mechanical Group – Al Mana



Project Name : Package 3, Stage 7B, AL ISTHIQLAL GIRLSELEMENTARY SCHOOL & KINDERGARTENAT AL ASIRI

Owner : ASHGHAL




Project Name : SCH Customer Visit Management System

Owner : Supreme Council of Health

Scope of Work : Supply and Installation for Qmatic System for 12Health Centers

Brand : SEDCO

Project Name : Woqod Tower IT Network System

Owner : Woqod

Scope of Work : Supply, Installation, Testing & Commissioning ofNetwork Systems

Brand : EXTREME NETWORKS

3.

4.

Project Name : IT System and Security System Package

Owner : New Doha Hotel Corp.

Scope of Work : Supply, Installation, Testing & Commissioning ofCAT6 & Fiber Structured Cabling System,Network System, CCTV & Access ControlSystem

Brand : Ortronics, HP ProCurve, AXIS, Milestone andPaxton

5.

Project Name : CCTV & Access Control System (Head Office)

Owner : Qatar General Insurance & Reinsurance Co.

Scope of Work : Supply, Installation, Testing & Commissioning ofCCTV and Access Control System

Brand : Vista CCTV & Paxton Access

6.

Project Name : Telephone & Data Cabling, CCTV & AccessControl, Customer Visit and NetworkingSystem (Al Murra Branch)

Owner : Qatar General Insurance & Reinsurance Co.

Scope of Work : Supply, Installation, Testing & Commissioning ofTelephone & Data Structured Cabling, CCTV andAccess Control , Customer Visit and IT NetworkSystem

Brand : BRANDREX, Vista & Paxton Access, Cisco,SEDCO

Project Name : Porto Arabia Parcel 15 A & B Telephone,Data and TV Cabling System

MAIN/MEP Contractor : Megatec

Scope of Work : Supply, Installation, Testing andCommissioning of CAT6 StructuredCabling System for 20 Storey ResidentialTwin Tower

Brand : Legrand Cabling

7.

Project Name : Viva Bahriya 3 Telephone, Data and TV Cabling System


Scope of Work : Supply, Installation, Testing and Commissioning of CAT6Structured Cabling System for 20 Storey Residential Tower










8.


MAIN/MEP Contractor : Qatar Electro Mechanical Group- Almana




MAIN/MEP Contractor : Qatar Electro Mechanical Group- Almana



Project Name : Barzan Camp-Phase 1 Project

MAIN/MEP Contractor : Qatar Electro Mechanical Group-Almana

Scope of Work : Supply, Installation, Testing andCommissioning of SMATV, TelephoneCabling, Intercom and CCTV System

Brand : Norden Cables, Autra Intercom, SpaunSMATV

Project Name : Business Park SMATV System

MAIN/MEPContractor

: Qatar Electro MechanicalGroup- Almana

Scope of Work : Supply, Installation, Testing andCommissioning of SMATVSystem

Brand : TELEVES

Project Name : Telephone & Data StructuredCabling System – Head Office

Owner : Qatar Insurance Company

Scope of Work : Supply, Installation, Testing andCommissioning of CAT6 StructuredCabling System for QIC HeadOffice and Branches


9.

10.

11.

Project Name : Ministry of Civil Defense Main Office

MAIN/MEP Contractor : TRAGS

Scope of Work : Supply, Installation, Testing andCommissioning of Telephone & DataStructured Cabling System


Project Name : Barwa City Phase 1, Amenities

MAIN/MEP Contractor : Shapoorjii Pallonji & Co. Ltd.

Scope of Work : Supply, Installation, Testing andCommissioning of Telephone & DataStructured Cabling System and PublicAddress & Voice Evacuation Systemfor the following buildings:1. Commercial Center2. Shopping Center3. Grand Mosque4. Goumma Mosque5. North East Local Mosque6. Southwest Local Mosque

Brand : BRANDREX Cabling System, ATIESPAVA

12.

13.

Project Name : Structured Cabling System for IP CCTV System of HeadOffice

Client : Zeta Reticulli

Scope of Work : Supply, Installation, Testing and Commissioning of StructuredCabling System for IP CCTV of Head Office

Brand : BRANDREX Cabling System

Project Name : Structured Cabling System for IP CCTV System of BranchOffices

Client : Zeta Reticulli

Scope of Work : Supply, Installation, Testing and Commissioning of StructuredCabling System for IP CCTV of Eighteen (18) Branches

Brand : BRANDREX Cabling System

14.

Project Name : IT System and Security System Package

Owner : Double Tree By Hilton

Scope of Work : Supply, Installation, Testing &Commissioning of CAT6 & Fiber StructuredCabling System, Network & TelephonySystem

Brand : Cabling by 3M, Networking by HP Networksand Telephony by Avaya

15.

16.

Project Name : Self Service Machine with SIM Dispenser

Owner : Ooredoo

Scope of Work : Supply, Installation, Testing &Commissioning of Self Service Machine(KIOSK) with SIM Dispenser

Brand : SEDCO

17.

18.

Project Name : Self Service Machine

Owner : Ooredoo

Scope of Work : Supply, Installation, Testing &Commissioning of Self Service Machine(KIOSK)

Brand : SEDCO

Project Name : Structured Cabling System Qatar IslamicBank Hotel (QIB Hotel)

Client : Shannon Engineering

Scope of Work : Supply, Installation, Testing andCommissioning of Structured Cabling System

Brand : Leviton Cabling System

PROJECT MAIN/MEPCONTRACTOR/OWNER

SCOPE OF WORK BRAND

Doha Bank, Main Office Zeta Reticulli-Qatar Supply, Installation, Testing & Commissioning of IPCCTV System for the Main Office

AXIS IP Surveillance andMilestone Video Management

Doha Bank, 18 Branches Zeta Reticulli-Qatar Supply, Installation, Testing & Commissioning of IPCCTV System for the Branch Offices

AXIS IP Surveillance andMilestone Video Management

Doha Bank, Branches QNasa Supply, Installation, Testing & Commissioning QueueManagement System for the Branch Office

SEDCO

Peacock Hotel, Umm Ghuwailina Noor Al Hidaya Supply, Installation, Testing and Commissioning of CAT6& Fiber Telephone, Data and TV Structured Cabling

System for 7 Storey Hotel

Norden Cabling System

Supply, Installation, Testing & Commissioning of IPCCTV System

AXIS IP Surveillance

Supply, Installation, Testing & Commissioning PublicAddress and Voice Evacuation System

TOA

Supply, Installation, Testing & Commissioning IT.Network Switch and Wireless Access System

Extreme Networks

Ministry of Civil Defense, H.Q. TRAGS Supply, Installation, Testing & Commissioning of CAT6Telephone and Data Structured Cabling System

Legrand Structured Cabling

New Doha International Airport(NDIA-CP19)

CNA Supply, Installation, Testing & Commissioning of CAT6Telephone and Data Structured Cabling System

BrandRex Cabling System

Doha International Airport DIA Supply and Installation of IBM Servers & Tape Back up IBMShafallah Supply and Installation of IBM Servers and Storage IBM

Qjet Supply and Installation of IBM Servers IBMQatar Olympic Committee Supply and Installation of IBM Servers IBM

Total Supply and Installation of IBM Servers IBMInternal Security Force Supply and Installation of IBM Servers IBM

QAFCO Supply and Installation of IBM Servers IBMQata National Bank Supply and Installation of IBM Servers IBMMinistry of Interior Supply and Installation of IBM Blade Servers and

StorageIBM

Amiri Diwan Supply and Installation of IBM Blade Servers andStorage

IBM

Service & Support

ACS quality services are based on the following deliverable characteristics:

Reliability:ACS markets only those products with proven track records for reliability andfrom suppliers who developed service strategies for their products.

Availability:ACS service offered a 24 hours basis support, whenever a service is requiredby clients at any time of the day, there will be always someone to deal with it.

High performance:ACS delivers accurately, efficiently and responsibility to its clients serviceneeds. ACS fast response time is boosted with skilful trained service staff backup.

The following services will be provided:

1. Support :

Email support Telephonic Manufacturer technical support, as needed, including

dispatch and return of parts. Onsite support from supplier certified specialist on the

supplied products dispatched by vendors as needed.

2. Troubleshooting of any declared problem or errors by customer.3. Priority call handling process, round the clock problem resolution support

24 hours a day, 7 days a week.4. Creation or update of services desk ticket related to errors or failure found.5. Repair &/or replacement of faulty products or components. Shipping of

faulty products or components to manufacturer and getting thereplacement as per lead time provided by manufacturer.

(cont.)Service & Support

Thank you!-End-

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