t02 navigating the gsa smartpay training conference ... · robert robbins vice president, citi gsa...

Navigating the GSA SmartPay Training Conference

(Civilian)

Robert RobbinsVice President, Citi

GSA SmartPay Conference

®

11th Annual GSA SmartPay Conference

Phoenix, ArizonaJuly 28th - July 30th, 2009

®

To ensure the best possible learning experience for participants, please adhere to the following house rules:

• Turn cell phones and pagers to vibrate• Must be scanned to receive CLP credits

− For each course• Unanswered Questions

− Q-Cards & Ballot Boxes− Answer to be emailed after the

conference - within 45 days

House Rules

®

Navigating the GSA SmartPay Training Conference

Navigating the GSA SmartPay Conference

This session is designed to assist you in achieving the following goals:

• Determining desired learning objectives

• Identifying course locations and times

• Creating a personalized class schedule

Goals & Objectives

®

Agenda

Course Schedule2.

Available Tools & Resources

1.

®

1. Available Tools & Resources

®


Available Tools & Resources: Build your personal schedule

Location: 131 132 127 126 125 128

10:00 to 11:00 AM

Navigating Conference

(DON Purchase) Overflow


(DON Purchase)


(Civ) Overflow


(Civ)


(Civ) Overflow


(Civ) Overflow

12:30 to 01:40 PM

Using EAS for Prog Admin &

Basic Acct (Civ Trav )



Using EAS for Basic

Acct Mgmt (DON

Purchase)


Basic Acct (Civ Pur)

Mini Session

Working Effectively: Train guide (Civ Trav)

Fed Regulations & How Citi

Adapts (All)

Certif ication & Payments

(DON Purchase)

Working Effectively: Train guide

(Civ) Purchase

02:00 to 03:10 PM



Basic Reporting

(DON Purchase)



Program Audit Tool

(DON Purchase)

Mini Sessions

Prog Mgmt (DON Purchase) - Overflow Class

PAT (DON Purchase) Overflow Class

Basic Rpt (DON Purchase) - Overflow Class

Citibank Purchase Card EAS Overview (Civ Pur)

Citibank Travel Card

EAS Overview (Civ Trav)

03:30 to 04:40 PM

Using EAS for Prog Mgmt &

Basic Acct (DoD


Basic Acct (DoD


Basic Acct (DoD


Basic Acct (DoD

Mini Sessions

Prog Mgmt (DoD) - Overflow Class

Treasury Meeting


Citibank Purchase Card EAS Overview (Civ Pur)

Citibank Travel Card

EAS Overview (Civ Trav)

Location: 129 A/B 121 A/B 122 A/B 120 D (Navy Marines)

120 B/C (DON

Purchase PUR)

120 A (Air Force)

131 132 127 126 125 128

08:00 to 09:10 PM


Basic Acct (DoD

Travel)

Basic Reporting

(DoD Travel)

Basic Reporting

(DoD Travel)


Basic Acct (DoD

Travel)

Prog Overview

(DoD Travel)

Citibank Electronic

Tools Overview

(DON Purchase)

Prog Overview

(DoD Travel)

Round Table

(Travel)

Techniques to

Establish a Success

Audit Process

(Civ)


Adapts (All)

Alternative Card

Products (All)

Working Effectively: Train guide

(Civ Pur)


09:30 to 10:40 AM


Basic Acct (DoD

Travel)


Basic Acct (DoD

Travel)


Basic Acct (DoD

Travel)


Basic Acct (DoD

Travel)

Educating Your CH's

(DoD Travel)

Policy&Ops (DON

Purchase)

Educating Your CH's

(DoD Travel)

Mini Sessions

Advanced Reporting

(DoD Travel)

Info Security

(All)

Ability One (All)

Basic Landing

Page Navigation

(Civ)

Basic Landing

Page Navigation

(Civ)

12:30 to 01:40 PM

Basic Reporting

(DoD Travel)


Basic Acct (DoD

Travel)


Basic Acct (DoD

Travel)

Basic Reporting

(DoD Travel)

Disputes-Resolutions w /o Delay

(DoD Travel)

Misuse & Abuse in

Your Card Program

(DON Purchase)

Travel Card Electronic

Tools Overview

(DoD Travel)

Mini Sessions

Advanced Reporting

(DoD Travel)

Credit Card Basics (All)

Delinquency Mgmt

Session (Civ Trav)

Advanced Reporting

(Civ)

Advanced Reporting

(Civ)

02:00 to 03:10 PM

Basic Reporting

(DoD Travel)



Basic Reporting

(DON Purchase)

Basic Reporting

(DoD Travel)

Delinquency Mgmt (DoD

Travel)

Using EAS for

Advanced Acct Mgmt

(DON Purchase)


(DoD Travel)

Mini Sessions

Working Effectively: Train guide (Civ Trav)

Misuse & Abuse in Your Card Program

(Civ)

Using EAS for

Advanced Acct Mgmt

(DoD Travel)

Using EAS for

Advanced Acct Mgmt (Civ Pur)

Using EAS for

Advanced Acct Mgmt (Civ Trav)

03:30 to 04:40 PM

Basic Reporting

(Civ)

Using EAS to access Purchase

Log & Reallocate Trans (Civ

Pur)

Basic Reporting

(DoD Travel)

Program Audit Tool

(DON Purchase)


Tools Overview

(DoD Travel)

Advanced Reporting

(DON Purchase)


Travel)

Mini Sessions

Training Guide for

NEW (DON Purchase)

Basic Reporting - (DoD) - Overflow Class

Using EAS for

Advanced Acct Mgmt

(DoD Travel)

Prog Mgmt (DoD) - Overf low Class

Strategic Sourcing & Data Mining

(Civ Pur)

Location: 129 A/B 121 A/B 122 A/B 120 D (Army)

120 B/C (DON

Purchase PUR)

120 A (Indepen)

131 132 127 126 125 128

08:00 to 09:10 PM


Basic Acct (DoD

Travel)

Basic Reporting

(DoD Travel)


Basic Acct (DoD

Travel)


Basic Acct (DoD

Travel)

Prog Overview

(DoD Travel)

HCA Audits (DON

Purchase)

Prog Overview

(DoD Travel)

Round Table

(Purch)

Advanced Reporting

(DoD Travel)


Adapts (All)

Alternative Card

Products (All)

Techniques to Establish a Success

Audit Process

(Civ)


09:30 to 10:40 AM




Basic Acct (DoD

Travel)


Basic Acct (DoD

Travel)


Basic Acct (DoD

Travel)

Disputes-Resolution w /o Delay

(DoD Travel)

Appropriations Law

(DON Purchase)

Educating Your CH's

(DoD Travel)

Mini Sessions

Using EAS for

Advanced Acct Mgmt

(DoD Travel)

Info Security

(All)

Ability One (All)

Basic Reporting - (DoD) - Overf low Class

Purchase Card

Electronic Tools

Overview (Civ Pur)

12:30 to 01:40 PM

Using EAS for Basic

Acct Mgmt (DON

Purchase)

Basic Reporting

(DoD Travel)

Basic Reporting

(DoD Travel)

Basic Reporting

(DoD Travel)

Educating Your CH's

(DoD Travel)

Certif ication & Pymts

(DON Purchase)


Tools Overview

(DoD Travel)

Mini Sessions


Using EAS for

Advanced Acct Mgmt

(DoD Travel)

Credit Card Basics (All)

Disputes - Resolution w /o Delay

(Civ)

Misuse & Abuse in

Your Card Program

(Civ) 02:00 to 03:10 PM

Basic Reporting

(DoD Travel)


Basic Acct (DoD

Travel)

Basic Reporting

(DoD Travel)

Basic Reporting

(DoD Travel)


Travel)

Training Guide for

NEW (DON Purchase)

Disputes-Resolution w /o Delay

(DoD Travel)

Mini Sessions

Work Effectively w /Citibank

(DoD Travel)

Advanced Reporting

(DoD Travel)

Misuse & Abuse in

Your Card Program

(DoD Travel)

Prog Mgmt (DoD) - Overf low Class


(Civ)

03:30 to 04:40 PM

Using EAS to access Purchase

Log & allocate

trans (DON Purchase)


Basic Acct (DoD

Travel)

Basic Reporting

(DoD Travel)

Basic Reporting

(DoD Travel)


Tools Overview

(DoD Travel)


Travel)

Mini Sessions


Open Open

Tuesday - July 28th129 A/B124 A/B 120 A - D122 A/B121 A/B

Navigating/Working Effectively w /Citibank (DoD Travel)

Misuse & Abuse in your Card Program (DoD Travel)

DTMO Session - WEST WING

Wednesday - July 29th

Thursday - July 30th

OpenOpen

124 A/B

124 A/B

®


Available Tools & Resources: Phoenix Conference Center

®


North Building, Outside Room 124A– Tuesday, July 28th: 10:00 am to 5:00 pm– Wednesday, July 29th: 7:30 am to 5:00 pm– Thursday, July 30th: 7:30 am to 12:00 pm

View conference photos (available beginning Wednesday, July 29th)

Available Tools & Resources: The Citibank Welcome Center - Stop in and visit us!

®


North Conference Center – Room 123– Tuesday, July 28th: 10:00 am – 5:00 pm– Wednesday, July 29th: 8:00 am – 5:00 pm– Thursday, July 29th 8:00 am – 5:00 pm

EAS One-on-one assistance

Mini sessions conducted on multiple features of our web-based technology tools to make you more productive. North Conference Center – Room#131 A-C– Tuesday, July 28th: 10:00 am – 5:00 pm– Wednesday, July 29th: 9:30 am – 5:00 pm– Thursday, July 29th 9:30 am – 5:00 pm

Available Tools & Resources: Lab / Demonstration Room – Learn even more!

®

2. Course Schedule

®


Course / Lecture Maps – Tuesday is your first day!

Stacey FelixLecture132 A-C

Working Effectively: A Training Guide for New & Experienced Travel Card A/OPCsTravel

2

4

3

1

Kirsten Rousell Tony Swann

Hands On124 A-B & 129 A-B

Using CitiDirect® for Program Administration & Basic Account ManagementTravel

Carroll ArthurHands On122 A-C

Using CitiDirect® for Program Administration & Basic Account ManagementPurchase

Robert WilsonLecture125 A-B

Working Effectively: A Training Guide for New & Experienced Purchase Card A/OPCsPurchase

PresenterLocationCourse / Lecture Title

Tuesday, July 28, 2009 12:30 pm to 1:40 pm

®


Course / Lecture Maps – Tuesday is your first day!

Chet TantilloHands On121 A-B

Using CitiDirect® for Program Administration & Basic Account Management Purchase

2

Heelay YaftaliLecture129 A-B

Citibank® Travel Card Electronic Tools OverviewTravel

4

Melissa LandisLecture125 A-B

Citibank® Purchase Card Electronic Tools OverviewPurchase

3

1 Angela SpannHands On124 A-B

Using CitiDirect® for Program Administration & Basic Account ManagementTravel



®


Course / Lecture Maps – We have just begun!

2

1

Melissa LandisLecture125 A-B

Citibank® Purchase Card Electronic Tools OverviewPurchase

Heelay YaftaliLecture128 A-B

Citibank® Travel Card Electronic Tools Overview Travel



®


Course / Lecture Maps – Wednesday is action-packed!

3

2

1

Jeff GeorgeLecture126 A-C

Alternative Cards ProductsAll

Dave RudaLecture132 A-C

Techniques for Establishing a Successful Audit Process All

Rob RobbinsLecture127 A-C

Federal Regulations & How Citi Adapts (OMB)All


Wednesday, July 29, 2009 8:00 am to 9:10 am

®



Melissa LandisLecture131 B

Travel Best PracticesRound Table Panel5

Robert WilsonLecture125 A-B

Working Effectively: A Training Guide for New & Experienced Purchase & Travel CardAll

4



®



3

2

1

John Malatesta Carroll Arthur

Lecture 125 A-B Lecture 128 A-B

Basic Landing Page Navigation, Statements & Payments (Civilian)Travel

Jason EndicottLecture 126 A-C

Ability One – National Industries for the BlindAll

Maureen GarlockLecture 127 A-CInformation Security and Identity TheftAll





3

2

1

John Malatesta Angela Spann

Lecture 125 A-B Lecture 128 A-B

Advanced Reporting – Citibank® Custom Reporting SystemAll

Bruce SullivanLecture 127 A-CCredit Card BasicsAll

Deanne BurbeeLecture 126 A-CDelinquency Management for Your Travel Card ProgramTravel


Wednesday, July 29, 2009 12:30 pm to 1:40 pm



Chet TantilloLecture 125 A-BUsing CitiDirect® Card Management System for Advanced Account ManagementTravel

4

3

2

1

Carroll Arthur Lecture 128 A-BUsing CitiDirect® Card Management System for Advanced Account ManagementPurchase

Reba SutherlandHands On Room 129 A-B

Using CitiDirect® Card Management System for Program Administration & Basic Account Management Travel

Stacey FelixLecture 132 A-CWorking Effectively – Training Guide for New & Experienced Travel Card A/OPCsTravel



®



Jeff GeorgeLecture 128 A-BStrategic Sourcing and Data Mining Using Citibank® Tools All

3

2

1

Carroll ArthurHands On Room 129 A-B

Purchase Log & Transaction Reallocation –CitiDirect® Card Management System Purchase

Reba SutherlandHands On Room 124 A-B

Basic Reporting – Citibank® Custom Reporting SystemAll



®


Course / Lecture Maps – Thursday is the last day

Rob RobbinsLecture 131 A-CPurchase Best Practices Round Table Panel 3

2

1

Jeff GeorgeLecture 126 A-CAlternate Card ProductsAll

Maureen GarlockLecture 127 A-CFederal Regulations and How Citi Adapts (OMB) All


Thursday, July 30, 2009 8:00 am to 9:10 am

®



Heelay YaftaliLecture 128 A-BCiti Travel Card Electronic Tools Overview4

Jason EndicottLecture 126 A-CAbility One – National Industries for the BlindAll

3

2

1

Maureen GarlockLecture 127 A-CInformation Security & Identity TheftAll

Leah BrownHands On 124 A-B

Using CitiDirect® Card Management System for Program Administration & Basic Account ManagementPurchase


Thursday, July 30, 2009 9:30 am to 10:40 pm

®



Melissa LandisLecture 125 A-BDisputes – Resolution Without Delay All3

2

1

Bruce SullivanLecture 126 A-CCredit Card Basics All

Maureen GarlockLecture 128 A-BMisuse & Abuse in Your Card ProgramAll


Thursday, July 30, 2009 12:30 pm to 1:40 pm

®



1 Heelay YaftaliLecture 128 A-BDisputes - Resolution Without Delay All


Thursday, July 30, 2009 2:00 pm to 3:10 pm

®


This session was designed to assist you in achieving the following goals:

• Determining desired learning objectives

• Identifying course locations and times

• Creating a personalized class schedule

Goals & Objectives

®


Thank you for attending!

Visit the Citibank Welcome Center– North Building, Outside Room 124A– National Industries for the Blind will

have a display of products– Conference Slide Show – come see

yourself shine!

Visit the Citibank One-on-One Mini Sessions!– North Room 131

The GSA Survey – Tell us your thoughts

Reminders…

®

Terms & Disclosures

Tuesday, July 28, 2009

®

IRS Circular 230 Disclosure: Citigroup Inc. and its affiliates do not provide tax or legal advice. Any discussion of tax matters in these materials (i) is not intended or written to be used, and cannot be used or relied upon, by you for the purpose of avoiding any tax penalties and (ii) may have been written in connection with the "promotion or marketing" of any transaction contemplated hereby ("Transaction"). Accordingly, you should seek advice based on your particular circumstances from an independent tax advisor.

Any terms set forth herein are intended for discussion purposes only and are subject to the final terms as set forth in separate definitive written agreements. This presentation is not a commitment to lend, syndicate a financing, underwrite or purchase securities, or commit capital nor does it obligate us to enter into such a commitment. Nor are we acting in any other capacity as a fiduciary to you. By accepting this presentation, subject to applicable law or regulation, you agree to keep confidential the existence of and proposed terms for any Transaction.

Prior to entering into any Transaction, you should determine, without reliance upon us or our affiliates, the economic risks and merits (and independently determine that you are able to assume these risks) as well as the legal, tax and accounting characterizations and consequences of any such Transaction. In this regard, by accepting this presentation, you acknowledge that (a) we are not in the business of providing (and you are not relying on us for) legal, tax or accounting advice, (b) there may be legal, tax or accounting risks associated with any Transaction, (c) you should receive (and rely on) separate and qualified legal, tax and accounting advice and (d) you should apprise senior management in your organization as to such legal, tax and accounting advice (and any risks associated with any Transaction) and our disclaimer as to these matters. By acceptance of these materials, you and we hereby agree that from the commencement of discussions with respect to any Transaction, and notwithstanding any other provision in this presentation, we hereby confirm that no participant in any Transaction shall be limited from disclosing the U.S. tax treatment or U.S. tax structure of such Transaction.

We are required to obtain, verify and record certain information that identifies each entity that enters into a formal business relationship with us. We will ask for your complete name, street address, and taxpayer ID number. We may also request corporate formation documents, or other forms of identification, to verify information provided.

Any prices or levels contained herein are preliminary and indicative only and do not represent bids or offers. These indications are provided solely for your information and consideration, are subject to change at any time without notice and are not intended as a solicitation with respect to the purchase or sale of any instrument. The information contained in this presentation may include results of analyses from a quantitative model which represent potential future events that may or may not be realized, and is not a complete analysis of every material fact representing any product. Any estimates included herein constitute our judgment as of the date hereof represent potential future events that may or may not be realized, and is not a complete analysis of every material fact representing any product. Any estimates included herein constitute our judgment as of the date hereof and are subject to change without any notice. We and/or our affiliates may make a market in these instruments for our customers and for our own account. Accordingly, we may have a position in any such instrument at any time.

Although this material may contain publicly available information about Citi corporate bond research, fixed income strategy or economic and market analysis, Citi policy (i) prohibits employees from offering, directly or indirectly, a favorable or negative research opinion or offering to change an opinion as consideration or inducement for the receipt of business or for compensation and (ii) prohibits analysts from being compensated for specific recommendations or views contained in research reports. So as to reduce the potential for conflicts of interest, as well as to reduce any appearance of conflicts of interest, Citi has enacted policies and procedures designed to limit communications between its investment banking and research personnel to specifically prescribed circumstances.

© 2009 Citibank, N.A. All rights reserved. Citi, Citi Arc Design, CitiDirect, Citimanager, Citibank Custom Reporting System, Citibank Electronic Reporting System, are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world.

In January 2007, Citi released a Climate Change Position Statement, the first US financial institution to do so. As a sustainability leader in the financial sector, Citi has taken concrete steps to address this important issue of climate change by: (a) targeting $50 billion over 10 years to address global climate change: includes significant increases in investment and financing of alternative energy, clean technology, and other carbon-emission reduction activities; (b) committing to reduce GHG emissions of all Citi owned and leased properties around the world by 10% by 2011; (c) purchasing more than 52,000 MWh of green (carbon neutral) power for our operations in 2006; (d) creating Sustainable Development Investments (SDI) that makes private equity investments in renewable energy and clean technologies; (e) providing lending and investing services to clients for renewable energy development and projects; (f) producing equity research related to climate issues that helps to inform investors on risks and opportunities associated with the issue; and (g) engaging with a broad range of stakeholders on the issue of climate change to help advance understanding and solutions. Citi works with its clients in greenhouse gas intensive industries to evaluate emerging risks from climate change and, where appropriate, to mitigate those risks.

t02 navigating the gsa smartpay training conference ... · robert robbins vice president, citi gsa...

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