t he future of the industry is taking centre stage...t he future of the industry is taking centre...
TRANSCRIPT
T he future of the industry is taking centre stage at our next Retail Banking Summit in Asia on 8-9 November 2017 in Singapore. This is
a third edition of the Summit that has now become a not-to-miss annual gathering for Asian bankers.
WHAT WILL WE DISCUSS? The need for the shift from ego-systems to eco-systems: Open Banking
The role of digital transformation in SME Banking: SME, credit scoring, credit risk management, credit bureau
Revamping the value proposition of wealth managers: Private banking, wealth management
Digital wallet - added-value services beyond basic payment: mobile money, payment gateways
The secrets to end-to-end digital onboarding and customer acquisition Bridging the capabilities gap in digital with
customer self-service, bots and analytic engines How new technologies are making their way in the
industry: artificial intelligence, blockchain, speech recognition, and augmented reality
This premier event is exclusive for Efma members and free of charge. Each member institution is allocated up to 5 seats for their senior executives to join the event. The Summit will take a look at how pioneering banks accross Asia Pacific are embracing the latest technology advances to make positive changes to the way they run their businesses.
ATTENDEES107
24
SPEAKERS
98%OF THE RESPONDENTS
FROM LAST YEAR’S EVENT RECOMMEND THIS EVENT
TO A COLLEAGUE
SINGAPORE
Get a feel of what to expect in 2017, with the info from last year’s event:
CO-HOSTING FINANCIAL INSTITUTION:
RETAIL BANKING SUMMIT IN ASIA
Singapore 8-9 NOVEMBER
#EfmaAsia17
8-9 NOVEMBER
2017
RETAIL BANKING SUMMIT IN ASIA SPEAKERSwww.efma.com/asia17
WHO IS SPEAKING AT THE EVENT?
Vincent BastidChief Executive Of�cerEfmaFrance
Sandeep LalHead of Digital, Consumer BankingGroup DBS Bank SingaporeSingapore
Deniz GüvenManaging Director, Global Head,Design and Client ExperienceStandard Chartered BankSingapore
Paul CobbanChief Data & TransformationOf�cer DBS BankSingapore
Joël KornreichGroup CEOAlliance Bank Malaysia Berhad
Sumit DuttaChief Executive Of�cerPT Bank HSBCIndonesia
Subroto SomEVP and Group Head of RetailBanking GroupMashreq BankUAE
Neal CrossChief Innovation Of�cer andChief Technology Of�cerDBS BankSingapore
Pak Indra UtoyoManaging DirectorBank RakyatIndonesia
Kanagasabapathy SurendranManaging Director& Head Digital BankingCIMBMalaysia
Deepak SharmaChief Digital Of�cerKotak Mahindra BankIndia
Gürhan ÇamPresident & General Secretary ofInnovation Committee (Co-Mission)DenizBankTurkey
Jayash PatelHead of Liv. Digital BankEmirates NBDUAE
M. Mudassar AqilChief Executive Of�cerFINCAPakistan
8-9 NOVEMBER
2017
RETAIL BANKING SUMMIT IN ASIA SPEAKERSwww.efma.com/asia17
Makoto ShibataPrincipal Analyst & Head of GlobalInnovation Team, Digital InnovationDivision Bank of Tokyo-Mitsubishi UFJJapan
Amran Bin HassanHead of InnovationMaybankMalaysia Berhad
Kees-Jan KoppenaalRegional Sales DirectorAsia Paci�c BackbaseSingapore
Christian RolandHead of TransformationFEVP TransformationSiam Commercial BankThailand
Daisuke OgawaDigital StrategistMizuho Financial GroupJapan
Rohit GargSenior Vice President, Head ofBusiness Banking - MENA RegionMashreq BankUAE
Kazuya SakakibaraExecutive Of�cerIT Strategy/Product DevelopmentJibun BankJapan
John BerryUK Regional ManagerEfmaUnited Kingdom
Supaneewan ChutrakulFirst Senior Vice PresidentRetail Business DivisionKasikornbank Thailand
Humphrey LaubscherSenior Product ManagerEmerging ProductsAustralia PostAustralia
WHAT DELEGATES THOUGHT OF LAST YEAR’S EVENT?
It is valuable and good opportunity to learn and share knowledge experience among the banks and �nancial Industry.
Sutavadee Thongsiri, Team Executive,Information System Examination Dpt, Supervision Group, Bank of Thailand, Thailand
Wide range of topics and case studies from different regions, relevant to current market situations. Overall good.
Jiralug Vilainatre, VP of StrategicBranding and Advertising Division, Krungsri, Thailand
Coffee break and networking14.35
Our new hero: the man with no money Standard Chartered in digital A day without money New business models for connected customers
Deniz Guven Managing Director, Global Head, Design and Client ExperienceStandard Chartered Bank Singapore
13.25
The art of changing: from within and from outside Why we are doing it? What we are doing? How we are doing it?
Amran Bin Hassan Head of InnovationMaybank Berhad Malaysia
15.05
Speech by DBS Bank
Sandeep Lal Head of Digital, Consumer Banking GroupDBS Bank Singapore
13.50
Dialogue session
Deniz Guven Managing Director, Global Head, Design and Client ExperienceStandard Chartered Bank Singapore
Sandeep Lal Head of Digital, Consumer Banking GroupDBS Bank Singapore
14.15
Digital transformation: how can banks in Asia achieve it?
Pre conference lunch and networking11.30
Global trends in innovation by Efma
Vincent Bastid Chief Executive Of�cer Efma
13.00
Global trends in banking innovation
RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17
8NOVEMBER
2017
Omnichannel strategies and sales through digital channels: perspectives for Asia
Digital transformation: the where, what and how Where: digital vision and strategy What: customer engagement and journeys How: the “hard and the soft” – technology and culture
Christian Roland Head of Transformation - FEVP TransformationSiam Commercial Bank Thailand
15.30
Dialogue session
Amran Bin Hassan Head of InnovationMaybank Berhad Malaysia
Kees-Jan Koppenaal Regional Sales Director Asia Paci�cBackbase Netherlands
Christian Roland Head of Transformation - FEVP TransformationSiam Commercial Bank Thailand
16.20
Speech by Backbase
Kees-Jan Koppenaal Regional Sales Director Asia Paci�cBackbase Netherlands
15.55
Digital Sales Enablement Program
Kanagasabapathy Surendran Managing Director & Head Digital BankingCIMB Malaysia
16.40
Speech by Mashreq Bank
Subroto Som EVP and Group Head of Retail Banking GroupMashreq Bank UAE
17.05
Dialogue session
Subroto Som EVP and Group Head of Retail Banking GroupMashreq Bank UAE
Kanagasabapathy Surendran Managing Director & Head Digital BankingCIMB Malaysia
17.30
RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17
8NOVEMBER
2017
End of Day 118.10
RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17
9NOVEMBER
2017
Big data, analytics and generating new revenue streams: what is the way forward for Asian banks?
Rome wasn’t built in a day: Successful big data transformations don’t happen overnight How can they start their transformation programme? What do they need to be mindful of? Is focusing entirely on the data they have the answer?
Paul Cobban Chief Data & Transformation Of�cerDBS Bank Singapore
9.00
Speech by PT Bank HSBC Indonesia
Sumit Dutta Chief Executive Of�cerPT Bank HSBC Indonesia
9.25
Leveraging data, analytics and digital capabilities to build new age banking Go to market strategy for acquiring new customers- learning from 811, India’s first and most successful downloadable bank account Integrating customer experience, engagement and cross sell journey in omni-channel world Path to new revenue pool, profitability, growth and managing risk
Deepak Sharma Chief Digital Of�cerKotak Mahindra Bank India
9.50
Welcome coffee and networking08.30
Dialogue session
Paul Cobban Chief Data & Transformation Of�cerDBS Bank Singapore
Deepak Sharma Chief Digital Of�cerKotak Mahindra Bank India
Sumit Dutta Chief Executive Of�cerPT Bank HSBC Indonesia
10.15
Coffee break and networking10.45
RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17
9NOVEMBER
2017
Digital transformation of SME Banking business: lessons to be learnt by Asia
Using customer-centric innovation to deliver fast, simple and responsive solutions Alliance Bank’s journey in using innovation to deliver fast, simple and responsive solutions that are aligned to our customers’ best interests
Joël Kornreich Group CEOAlliance Bank Malaysia Berhad
11.15
The SME future platform
Supaneewan Chutrakul First Senior Vice President - Retail Business DivisionKasikornbank Thailand
11.40
Speech by Mashreq Bank
Rohit Garg Senior Vice President, Head of Business Banking - MENA RegionMashreq Bank UAE
12.05
Dialogue session
Supaneewan Chutrakul First Senior Vice President - Retail Business DivisionKasikornbank Thailand
Rohit Garg Senior Vice President, Head of Business Banking - MENA RegionMashreq Bank UAE
Joël Kornreich Group CEOAlliance Bank Malaysia Berhad
12.30
Lunch and networking13.00
Fintechs, APIs and the new world of open banking: How to do it right?
Case Study on building a new Corporate Innovation Lab inside Top 4 Australian Bank- Lessons learnt from setting the wrong corporate innovation metrics and how to set the right ones- Lessons learnt from implementing innovation frameworks but hiring the wrong people to implement it- Lean startup, design thinking and agile software development to work in a low cost but high learn environment
Humphrey Laubscher Senior Product Manager Emerging ProductsAustralia Post Australia
14.00
RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17
9NOVEMBER
2017
Discovering and targeting new customer segments
Innovation with MUFG Open innovation by MUFG FX rate prediction with AI Other Jibun Bank cases
Kazuya Sakakibara Executive Of�cer , IT Strategy/Product DevelopmentJibun Bank Japan
Makoto Shibata Principal Analyst & Head of Global Innovation Team, Digital Innovation DivisionBank of Tokyo-Mitsubishi UFJ Japan
From preference to passion for banking - building a lifestyle digital bank -Liv. Who the customer is over what they have Building ecosystem banking Challenging from within
Jayash Patel Head of Liv. Digital BankEmirates NBD UAE
14.25
15.20
Dialogue session
Humphrey Laubscher Senior Product Manager Emerging ProductsAustralia Post Australia
Jayash Patel Head of Liv. Digital BankEmirates NBD UAE
14.50
Digitalize BRI core in micro & consumer business Empowering Account Officer (Mantri) / Micro Loan Officer Customer Centric Approach by Simplifying & Re-Engineering Business Process in Loan Processing. Integrating Partner Ecosystem.
Pak Indra Utoyo Managing DirectorBank Rakyat Indonesia
SimSim: a radical new design for the 21st Century Free payments are the catalyst to fundamentally change how we consume financial services Platform design with a social hook for viral effect Incumbent banks are at an inherent disadvantage due to their vested interests in the status quo
M. Mudassar Aqil Chief Executive Of�cerFINCA Pakistan
16.10
15.45
New species DigiSapiens: some hints from DenizBank* for reaching them! DigiSapien FinTech banking IoT banking Ecosystem banking DenizBank innovation culture
Gürhan Çam President & General Secretary of Innovation Committee (Co-Mission)DenizBank Turkey
17.30
End of conference18.30
Dialogue session
Gürhan Çam President & General Secretary of Innovation Committee (Co-Mission)DenizBank Turkey
Daisuke Ogawa Digital StrategistMizuho Financial Group Japan
Neal Cross Chief Innovation Of�cer and Chief Technology Of�cerDBS Bank Singapore
17.55
RETAIL BANKING SUMMIT IN ASIA PROGRAMMEwww.efma.com/asia17
9NOVEMBER
2017
Dialogue session
M. Mudassar Aqil Chief Executive Of�cerFINCA Pakistan
Makoto Shibata Principal Analyst & Head of Global Innovation Team, Digital Innovation DivisionBank of Tokyo-Mitsubishi UFJ Japan
Pak Indra Utoyo Managing DirectorBank Rakyat Indonesia
16.35
Artificial intelligence, robotics and machine learning: what is in for banks in Asia?
Mizuho and Japan's overall approach to blockchain/DLT Our notable blockchain/DLT cases especially collaboration with our corporate customers Visions and next step for integrating blockchain/DLT into actual business
Daisuke Ogawa Digital StrategistMizuho Financial Group Japan
17.05
8-9 NOVEMBER
2017
DATESRetail Banking Summit in Asia 2017 will begin at noon on Wednesday 8 November 2017 and will end on Thursday 9 November 2017 around 17.00.
LANGUAGES All sessions will be held in English ACCOMMODATIONEach participant must pay the cost of his or heraccommodation directly to the hotel beforedeparture.
LOCATION Day 1 at Grand Copthorne Waterfront hotel392 Havelock RoadSingapore 169663
Day 2 at DBS Bank12 Marina Boulevard Marina Bay Financial CentreTower 3Singapore 018982
REGISTRATION The registration covers participation in the Summit, documents, lunches and coffee breaks. Since our places are limited, we would seek your co-operation in letting us know at least one month in advance if you are cancelling your participation.
DATE SIGNATURE
REGISTRATION FEE
Efma l 10 Boulevard Haussmann l 75009 Paris l France l Tel: + 33 1 47 42 52 72 l Fax: + 33 1 47 42 56 76 l www.efma.com APE: 8230Z l VAT ID: FR 38 313 062 788 l Efma sarl company with registered capital of EUR 15,000 l RC Paris 313 062 788In accordance with Article 27 of the law on the processing of personal data of 6.1.78, the information which you are requested to provide is necessary to enable us to process your registration and is intended for Efma’s services. You may access this information and request that it be rectified if necessary.
FREE for Efma members Note that each Efma member has been allocated up to 5 free passes
Please send this registration form by email at [email protected] or fax +33 1 47 42 56 76
ATTENDEE’S INFORMATION
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PRACTICAL INFORMATION
All registrations are strictly individual.
FREE FOR EFMA MEMBERS
FREE & RESERVED FOR EFMA MEMBERS Want to become an Efma member & attend free of
charge? Contact [email protected]
RETAIL BANKING SUMMIT IN ASIA REGISTRATION FORMwww.efma.com/asia17