systems overview 07/30/2012. introduction in this course, you will receive a basic overview of k 12...

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Systems Overview 07/30/2012

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Systems Overview

07/30/2012

Introduction

In this course, you will receive a basic overview of K12 various K12 systems

At the completion of this course, you will be familiar with:• Totalview School• SAMS• OLS• LMS• At Task• Operations One Stop

Objectives

For the various Operations Systems understand:• Basic purpose/function of the program• When to use various programs• What type of information can be found in the system• How to get access to the system• Who to contact for help with the system

Totalview School (TVS)http://totalviewschool.k12.com

TVS manages most aspects of a student record and staff records. TVS is the teacher/admin version of the Learning Coaches “My Info”.

Data stored in TVS:• Student personal information• Student notes and Kmail communications• Student course information and progress/grades to date• Classroom data and reports• Teacher reports• HS Passing rates• Transcript data• Report Card Data• Materials tracking information• Hardware shipped tracking information

Totalview School (TVS) http://totalviewschool.k12.com

Things you can do in TVS:• Add new /withdraw students• Edit student personal information• Change/order student courses • Create/delete classrooms, change student classrooms, and view

classroom reports• Create Report Cards • Create Transcripts and pull transcript reports• Create new/deactivate staff members and assign reference courses

to teachers• Track shipment of student computers and materials• Create notes and send kmails• View withdrawn student’s progress

Totalview School (TVS) http://totalviewschool.k12.com

How do I get access to TVS:• New access for TVS should be submitted via an At-Task ticket• Once a manager had access, additional users can be added in TVS

under the admin tab

Who should I contact if I am having trouble with TVS?• An At Task ticket should be submitted via the systems/tools queue

Totalview Enrollment (TVE) https://totalviewenrollment.k12.com

TVE manages new applicants' enrollment from enrollment received to enrollment approved

Data stored in TVE• Student enrollment data, including forms submitted• Student personal information• Student PAL assignment

Totalview Enrollment (TVE) https://totalviewenrollment.k12.com

Things you can do in TVE• View student application forms• Approve student enrollments• Edit student enrollment and personal information• Assign/change PAL assignments• Search for applicants that have not been contacted recently

Totalview Enrollment (TVE) https://totalviewenrollment.k12.com

How do I get access to TVE?• Once a manager has access to TVS, additional users can be added

in TVS under the admin tab

Who should I contact if I have questions• An At Task ticket should be submitted via the systems/tools queue

Student Administration Management System (SAMS) http://sams.k12.com

SAMS is the system for tracking student and parent data by school year and by course. SAMS integrates the K12 curriculum with the school, generates reports for K12 staff, and exports data to the school district's existing student information system. SAMS supports K12 users, program administrators, and staff. Many actions can be done in SAMS can also be dine in TVS. Wherever possible these actions should be completed in TVS.

Data stored in SAMS:• Student personal data• Student grade data• Student computer tracking

Student Administration Management System (SAMS) http://sams.k12.com

Things that can be done in SAMS:• Edit student personal data• Approve student grades and promote students grade level• Track student computers

Student Administration Management System (SAMS) http://sams.k12.com

How do I get access to TVS:• New access for SAMS should be submitted via an At-Task ticket

using the Staff Accounts queue

Who should I contact if I am having trouble with SAMS?• An At Task ticket should be submitted via the systems/tools queue

Online School (OLS) http://ols.k12.com

The OLS is the K12 curriculum platform where learning coaches, students and teachers monitor attendance, access Class Connect sessions and send kmails. K8 users use the OLS to additionally access courses and track progress.

Data stored in the OLS:• Student personal information• Note and kmail communication• K8 Student progress• Student attendance• Class Connect schedule with links• Reference Courses

Online School (OLS) http://ols.k12.com

Things you can do in the OLS• View student alerts• Adjust a student’s schedule• Adjust a K8 student’s expected progress• Pull the Incremental Progress Report for K8 classrooms• Enter grades for K8 assessments• Enter student attendance and excuse attendance days/hours• Create notes and send kmails• View student courses

Online School (OLS)http://ols.k12.com

How do I get access to the OLS:• Access is granted once users get added as users in TVS.

Who should I contact if I am having trouble with the OLS?• An At Task ticket should be submitted via the systems/tools queue

Learning Management System (LMS) www.lms.k12.com

The LMS is the platform where High School students, learning coachs and teachers access their curriculum. Currently this platform is hosted by eCollege.

Data stored in the LMS• Student gradebook• Student discussion boards and drop box• Student attendance• Class Connect schedule with links

Learning Management System (LMS) www.lms.k12.com

Things you can do in the LMS• View Student Courses• View students grades to date• Set due dates for assignments• Access course plan• Comment on drop box items and discussion boards• Enter grades for assignments

Learning Management System (LMS)www.lms.k12.com

How do I get access to the LMS:• Access is granted once users get added as users in TVS.

Who should I contact if I am having trouble with the LMS?• An At Task ticket should be submitted via the systems/tools queue

At-Task https://k12.attask-ondemand.com

At-Task is the k12 Ops Team’s ticketing system and where they collect needed information from each school

Data Stored in At-Task• Systems Timeline• Computer Rules• Compliance Calendar

At-Task https://k12.attask-ondemand.com

Things you can do in At-Task• Report Systems/tools issues• Request System enhancements• Order teacher materials• Request staff accounts/deactivate staff accounts• Request reports and report server access

At-Taskhttps://k12.attask-ondemand.com

How do I get access to the At-Task:• Email Mary Dangerfield: [email protected] or have your

regional ops manager submit an at task ticket

Who should I contact if I am having trouble with At-Task?• Email Mary Dangerfield: [email protected]

Operations One Stop http://operations.k12.com

The operations One Stop is the k12 Ops team’s website to post training videos and help sheets on how to do various tasks as well as download an Ops manual template.

Data Stored on the Ops One Stop:• Overviews of k12 organization and a glossary of terms• How to order courses and materials • Step by Step instructions for maneuvering in the various K12

Systems• Description of available reports and how to obtain access• Description of the other tools used by K12 schools• Operations Manual Template

Operations One Stop http://operations.k12.com

Things you can do in the Ops One Stop:• Get step by step instructions• View short hot to videos• Download a manual template

Operations One Stop http://operations.k12.com

How do I get access to the Ops One Stop:• Email Megan Mills at [email protected]

Who should I contact if I am having trouble with the Ops One Stop?

• Submit an at task ticket under the Systems/Tools Issue queue

Quiz

1. Which system allows you to excuse attendance hours for a student?A. OLS

B. Totalviewschool

C. SAMS

D. At-Task

Quiz

2. Which system allows you to submit tickets to report systems issues?A. Totalviewschool

B. OLS

C. Ops One Stop

D. At-Task

Quiz

3. Where can you go to learn how to set up classrooms?A. Totalviewschool

B. Operations One Stop

C. At Task

D. OLS

Quiz

4. Where can you go to view student enrollment forms?A. OLS

B. Totalview Enrollment

C. Operations One Stop

D. Total View School

Quiz

5. How do you get access to SAMS?A. Create access in TVS

B. Email your regional ops manager

C. Email the k12 Ops Team

D. Submit an At-Task ticket

For Future Reference

The Operations website houses training documents and videos on all of the topics we covered in this course.

http://operations.k12.com