System of Care: Cultural Competency KICK OFF Stark County Mental Health and Recovery Services Board of Stark County

Welcome

• Purpose

• Housekeeping

• Introductions

Stark County Mental Health and Recovery Services Board Coming Together Stark County

Georgetown, National Center for Cultural Competence

Kent State University, College of Public Health

Introductions

• Jessica Zavala –Community Engagement-Youth Services Coordinator

• Stark County Mental Health and Recovery Services Board since

2013 • Collect, review, and report youth, family, school, and geographic

neighborhood behavioral health access data and stakeholder input, with particular attention to the underserved populations, to support informed community and system of care planning;

• Monitor, and review programs that outreach and serve traditionally underserved populations and existing programs that serve youth and families;

• Promote and coordinate cultural and linguistic competence within Stark County’s Behavioral Healthcare network;

• Support efforts and partnerships that improve access, quality and utilization of service within culturally diverse and underserved communities and population

http://www.starkmhrsb.org/site/PageServer

Introductions

• Remel Moore –Coming Together Stark County

• Executive Director

• Local Expert in Diversity and Inclusion Training

• Coming Together Stark County 2014 Diversity Award Champions

• Website: http://comingtogetherstarkcounty.org

Introductions

• Vivian Jackson Ph.D. LICSW

• National recognized expert and consultant

• Assistant Professor, Senior Policy Associate

• National Center for Cultural Competence and National Technical Assistance Center for Children’s Mental Health

• Georgetown University Center for Child and Human Development

• Website: http://ncccc.georgetown.edu/

Introductions

• Jeff Hallam –Professor and Chair, Social and Behavioral Sciences at Kent State University, College of Public Health

• Project Facilitator SAMHSA -System of Care –Stark County Mental Health and Recovery Services

• Graduate Assistants

• Melissa Mirka

• Ryan Tingler

• Website: http://goo.gl4mdMSAL

MHRSB Oversight: What is the Mental

Health and Recovery Services Board?

O.R.C. 340.03 Board of alcohol, drug addiction, and mental health services - powers and duties

• Serve as the community mental health planning agency for the county or counties under its jurisdiction, and in so doing it shall:

• (a) Evaluate the need for facilities and community mental health services;

• (b) In cooperation with other local and regional planning and funding bodies and with relevant ethnic organizations, assess the community mental health needs, set priorities, and develop plans for the operation of facilities and community mental health services

• Serve uninsured, Medicaid, Medicare, and underinsured

MHRSB Overview

• Provides funding and oversight to 12 behavioral health provider organizations to serve the prevention, intervention, treatment and recovery support needs of children and adults throughout Stark County

• 18 Member Board of Directors makes yearly allocation decisions amidst rapidly changing state funding and priorities

• Local Levy funding

• Actively seeks and obtains additional sources of funding (grant writer on staff) to meet local needs

• Embraces collaborative efforts to leverage and maximize funding and outcomes (local and regional)

System of Care History/Background • Stark County- Ohio Department of Mental Health was

awarded a SAMHSA System of Care Grant in the 1990’s. Stark County was 1 of 2 counties chosen to participate.

• Stark County System of Care planning expansion grant 2014

• Purpose: To develop a comprehensive strategic plan for improving, expanding and sustaining services provided through a system of care (SOC) approach for children and youth with serious emotional disturbances and their families.

Kent State University-College of Public Health

• Facilitation of the planning process • Jeff Hallam • Sonia Alemagno • Ken Slenkovich • Melissa Mirka and Ryan Tingler

• Evaluation team • Jonathan VanGeest • John Hoornbeek • Josh Filla

• Next step: readiness to change assessment

SAMHSA System of Care Grant

Mental Health and Recovery Services Board was awarded by -The Substance Abuse and Mental Health Services Administration (SAMHSA), Center for Mental Health Services Planning Grant for Expansion of the Comprehensive Community Mental Health Services for Children and their Families

•

System of Care

Definition: System of Care is: A spectrum of effective, community-based services and supports for children and youth with or at-risk for mental health or other challenges and their families, that is organized into a coordinated network, builds meaningful partnerships with families and youth, and addresses their cultural and linguistic needs, in order to help them to function better at home, in school, in the community, and throughout life.

Planning Efforts

• Review policies and practices focus to support our planning strategies

• Review recent and relevant data and stakeholder input already available within each of our systems and organizations and we will be hearing the voices of today’s young people and families

• Consultants available to us throughout the planning process: Kent State University School of Public Health, National Council on Behavioral Health, Georgetown Center on Cultural Competence, Coming Together Stark County, Young Adults, Youth and Families with Lived Experience As Past and Present Consumers in our System of Care Organizations, and SAMHSA System of Care Technical Assistance.

Focus Areas

• Cultural Competence • Other Focus Areas

• Trauma Informed Care

• Social Media & Website Communications

• Youth and Family Voice

• Wellness & Resiliency

• Affordable Care Act, Insurance Health Homes

Coming Together Stark County

What is Culture to YOU?

Why is Cultural Competence Important?

Data & Statistics

• Who we serve?

0 2 4 6

Category 1

Category 2

Category 3

Category 4

Series 3

Series 2

Series 1

If solved….

Youth & Family Voice

21st Century Diversity :

What should services look like?

How do we gather the youth voice?

What social media strategies work best to reach millennials?

What are young peoples definition of cultural competence?

Georgetown-National Center For Cultural Competence

What’s in a Word?

Disparities in mental

health care

2-26

Overrepresentation

Disparities in mental

health status

Cultural competence

Cultural awareness

Cultural sensitivity

Cultural

responsiveness

Cultural and linguistic competence

policies

practices

behaviors structures

attitudes

…requires that organizations

have a clearly defined,

congruent set of values and

principles, and demonstrate

behaviors, attitudes, policies,

structures, and practices that

enable them to work

effectively cross-culturally.

(adapted from Cross, Bazron, Dennis & Isaacs, 1989.

CULTURAL COMPETENCE

Slide Source:© 2014 - National Center for Cultural Competence

Five Elements of Cultural Competence INDIVIDUAL LEVEL

acknowledge cultural differences

understand your own culture

engage in self-assessment

acquire cultural knowledge & skills

view behavior within a cultural context

1

2

3

4

5

(Cross, Bazron, Dennis and Isaacs, 1989) Slide Source:© 2014 - National Center for Cultural Competence

ESSENTIAL ELEMENTS IN A CULTURALLY COMPETENT SYSTEM

These five elements must be manifested at every level of

an organization including:

policy makers

administration

practice & service delivery

patient/family/consumer

community

and reflected in its attitudes, structures, policies, practices,

and services.

Slide Source:© 2011 - National Center for Cultural Competence

policy making

administration

practice & service delivery

child, youth, family

community

These five elements must be manifested at every level of an

organization or system including:

and reflected in its attitudes, structures, policies, practices, and services.

Adapted from Cross, Bazron, Dennis, & Isaacs, 1989

Slide Source:© 2014 - National Center for Cultural Competence

DEDICATED FISCAL

RESOURCES

DEDICATED PERSONNEL RESOURCES

PROCEDURES

STRUCTURES

PRACTICES

POLICY

LINGUISTIC COMPETENCE

LINGUISTIC COMPETENCE FRAMEWORK

Goode & Jones, Revised 2009, National Center for Cultural Competence

Slide Source:© 2014 - National Center for Cultural Competence

National CLAS Standards Themes

Principal Standard 1: Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

DISCUSSION

Next Steps:

• Planning efforts

• Readiness Assessment

• Next Meeting

Contact Information

• Jeff Hallam- Kent State University –College of Public Health –Project Facilitator

jhallam1@kent.edu

• Jessica Zavala- Community Engagement-Youth Services Coordinator 330-430-3950 jzavala@starkmhrsb.org

• Remel Moore-Coming Together Stark County 330-454-5880 rmoore@comingtogetherstarkcounty.org