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ALFONSO L. WILBURN IV200 Mesa Dr.Glenn Heights, TX. 75154(Hm) 972-274-5056 (cell) 214-714-2970aw1ad72ae@westpost.net

OBJECTIVECAREER POSITION AS A SYSTEMS ADMINISTRATOR

EDUCATIONMicroTek, Dallas, TX. Aug 2011Informatica PowerCenter 8.5+ Administration Course

MTM TECHNOLOGIES INC., IRVING, TX. July 2010Citrix XenApp 5 for Windows Server 2003: Administration Course

HEALTH MANAGEMENT SYSTEMS, IRVING, TX. Feb 2010Hipaa Compliance Certified

COLEMAN COLLEGE, LA MESA, CA. GPA 3.8 July 2005Associate of Science Degree in Computer NetworksCertificate in Computer Electronics Technology (July 1995)

SOUTHERN METHODIST UNIVERSITY, PLANO, TX. Feb 2005A+ Certified, Network+ Certified, Security+, MCSE 2003 Track

DEPARTMENT OF THE ARMY, FT. GORDON, GA. Oct 2004Information Assurance Security Officer Certificate Course

U.S. NAVY RESERVE, POINT LOMA CA. Aug 2003Network Concepts/Administration of Windows 2000 Course

GROSSMONT COLLEGE, EL CAJON, CA. May 2002Certificate in Digital Multimedia/Web Design

GTC SYSTEMS, MIRA MESA, CA. June 2000

Windows 2000 Pro/Server Support Course

EXPERIENCEHEALTH MANAGEMENT SYSTEMS, IRVING, TX. 2010 - PresentSystem Administrator*Built, racked, install, administration of Citrix XenServers and XenApp Server Pool*Built, racked, install, administration of Windows Server 2003/2008 Servers*Built, racked, install, administration Informatica Servers*Built, racked, install, administration of Linux Enterprise Server systems

HEALTH MANAGEMENT SYSTEMS, IRVING, TX. 2006 - 2010Helpdesk Analyst (Desktop Support)

*Installation and desktop support of 800+ HP Compaq workstations*Investigates and resolves network and computer hardware and software issues*Install a variety of hardware, software, and peripheral devices

CIBER, INC., DALLAS, TX. 2004-2006Lead Tech -Tier 1 Analyst (USARC) - Secret Security Clearance*Level one/two technical phone support for the U.S. Army Reserve*Investigates and resolves network and computer hardware and software issues*Administration of user and computer accounts using Active Directory 2003

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STRATEGIC DATA SYSTEMS, SAN DIEGO, CA. 2003-2004Site Solutions Engineer, Navy Marine Corps Intranet - Secret Security Clearance*Conducted (NMCI) legacy application on-site analysis, troubleshooting, and testing*Provided configuration/install requirements for legacy applications tested*Provided network Ether Peek Reports, NATTED IP Info, GPO Info, if required

U. S. NAVY RESERVE, FORT WORTH, TX. 2002-2007IT Specialist (E-5) - Secret Security Clearance*Investigated and resolved network hardware and software issues*Administration of user and computer accounts using Active Directory 2003*Installation of network cables and testing of connectivity

MANPOWER PROFESSIONAL (BARONA CASINO), SAN DIEGO, CA. 2002-2003Desktop Engineer*Roll out and desktop support of 200+ Compaq workstations*Install a variety of hardware, software, and peripheral devices*Configured network settings for multiple units with Windows 2000

GROSSMONT DESIGNS, LA MESA, CA. 2001-2002Web Designer*Updated and performed maintenance on websites using Dreamweaver 4*Developed graphics using Fireworks 4 for website design

*Designed and assembled animations using Flash 5

HITACHI DATA SYSTEMS, MIRA MESA, CA. 2001-2001Internal Helpdesk Technician*Technical support via phone, email, and website for Hitachi employees*Investigated and resolved computer hardware and software issues*Coordinated with on-site technicians to resolve computer software and hardwareissues

MITCHELL INTERNATIONAL, MIRA MESA, CA. 1999-2001TAC Engineer*Technical support via phone, email, and website for multiple software packages*Repairs and maintains databases for several software packages

*Investigates and resolves computer software and hardware issues

SUTHERLAND GROUP LTD., SAN DIEGO, CA. 1998-1999Help Desk Engineer*Level 2 technical phone support for Hitachi laptops and servers* Investigates and resolves computer hardware and software issues*Customer service, via phone, email, and website

IBM SERVICE, SAN DIEGO, CA. 1996-1998Field Service Technician*Technical and customer service on-site* Investigates and resolves computer hardware and software issues*Install a variety of hardware, software, and peripheral devices

SKILLSHARDWARE SOFTWARE INTERPERSONAL*IBM Compatibles *MS Windows XP/Win 7/2k3/2k8R2 *Phone Support*Macintosh Compatibles *Suse Linux Enterprise Server *On-site Support*Laptops *Virtual Machines *Customer Service*ACD Server *MS Active Directory 2003/2008*VOIP Phones *Vmware Vsphere*NIC'S *Red Hat Enterprise Linux*Scanners *Network Tools i.e. Ping, Tracert

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*Printers *MS SQL 2005*Monitors *AppSense