syngo workflow slr pc install doc 30b

8/2/2019 Syngo Workflow SLR PC Install Doc 30B

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Siemens MED HS syngo Workflow SLR PC Install Document

0000002311 Page 1 of 86 Effective date: December 2008

Siemens Confidential

SIEMENS

Image and Knowledge Management-syngo Workflow SLR

Siemens Medical Solutions USA, Inc., Health Services Division, Malvern, Pennsylvania, US

syngo Workflow SLR PC Install Document

Document ID: 0000002311

ApplicationVersion:

syngo Workflow SLR Version 30B

DocumentVersion:

0100

Status: Released

Owner: Michael Ryan

Effective Date: December 2008

Author: Connie Reilly

Release Date: December 2008

DocumentAdministrator:

Michael Ryan


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Revision History

Revision Date Reason for change, and identify alldocuments affected by change

Minor or MajorChange

0001 April 2008 Draft None0100 December 2008 Released Minor


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EDITION Edition Notice

Copyright (c) 2008 Siemens Medical Solutions USA, Inc. All rights reserved.This software and its documentation are confidential and proprietary to Siemens and containworks by Siemens' suppliers or open source organizations, in which works these suppliers ororganizations claim copyright. This software may only be used in strict accordance with the termsof the license agreement(s) governing its use.Any reports or other figures that appear in this manual are merely illustrative and do not containnames of or data on real people. Any similarity in names of people, living or dead, or in data isstrictly coincidental and is expressly disclaimed.Siemens does not warrant that the material contained in its documentation is error-free.Documentation supplied to Siemens by third parties and included with this documentation is notwarranted for accuracy or completeness.The information contained in this manual is subject to change. Revisions and updates will beissued from time to time to document changes and/or additions.Siemens and syngo are registered trademarks of Siemens AG.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Dictaphone and PowerScribe are registered trademarks of Nuance Communications, Inc.

Interlink Electronics is a registered trademark of Interlink Electronics.

Siemens Medical Solutions USA, Inc., Health Services Division51 Valley Stream ParkwayMalvern, PA 19355Telephone: (610) 219-6300www.usa.siemens.com/medical


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What's New in This Edition?

The following functional and/or technical changes and additions are included in this document.

Figure 1. What's New in This Edition

Changes and Additions Topic References

Throughout the document.


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Contents

1. About the PC Install Document..............................................................................................................71.1 Intended Audience...................................................................................................................................71.2 How this Manual Is Organized.................................................................................................................71.3 Related Documentation ...........................................................................................................................81.4 Conventions Used in this Manual............................................................................................................81.5 Distribution Information............................................................................................................................91.6 Questions and Suggestions.....................................................................................................................92. Workstation Requirements...................................................................................................................102.1 New Requirements for V30B.................................................................................................................102.2 General Requirements ..........................................................................................................................102.3 syngo Workflow SLR Workstation Requirements..................................................................................113. Custom/Compact Install - Windows 2000/Windows XP ....................................................................133.1 syngo Workflow SLR Custom/Compact Install......................................................................................133.2 MS Access Runtime - Windows 2000/Windows XP..............................................................................173.3 Sybase 12 - Windows 2000/ Windows XP Installation..........................................................................19 3.4 Configuring Sybase Settings - Windows 2000/ Windows XP................................................................223.5 Formatter Server- Windows 2000/ Windows XP...................................................................................30

3.5.1 Requirements..................................................................................................................................303.5.2 Installing Print Formatter Server for syngo Workflow SLR.............................................................313.5.3 Word Setting for Print Formatter.....................................................................................................353.5.4 Installing TweakUI...........................................................................................................................363.5.5 Required Microsoft Word XP Change So Documents Do Not Get Corrupted................................36

3.6 Installing IntegriSign Desktop................................................................................................................383.7 Installing Powerscribe SDK ...................................................................................................................424. Typical Install - Windows 2000/Window XP........................................................................................455. Service Pack Update Detection............................................................................................................51

6. Release Update Detection ....................................................................................................................527. Install Portal Radiologist Client Software...........................................................................................547.1 General Requirements ..........................................................................................................................547.2 Install Portal Radiologist Client Software ..............................................................................................548. Install IntegriSign (ePad) Signature Software ....................................................................................589. Word Viewer 2003..................................................................................................................................6410. Installing Printers and Print Drivers..................................................................................................6710.1 Printers ................................................................................................................................................6710.2 Bar Codes for Printer...........................................................................................................................6810.3 Install and Select Bar-Code Fonts.......................................................................................................6910.4 Port Setup Instructions for Windows 2000/Windows XP.....................................................................6910.5 Biscom Fax Processor.........................................................................................................................7010.6 Intermec Label Printer .........................................................................................................................7011. Maintenance Mode ..............................................................................................................................7111.1 Modify ..................................................................................................................................................7111.2 Repair ..................................................................................................................................................7111.3 Remove ...............................................................................................................................................72


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12. Uninstalling syngo Workflow SLR, MS Access, Sybase 12, Microsoft Word Viewer 2003..........7312.1 syngo Workflow SLR ...........................................................................................................................7312.2 MS Access Runtime (MsAcc10 Platform) ...........................................................................................7312.3 Sybase 12............................................................................................................................................7312.4 Microsoft Word Viewer 2003 ...............................................................................................................7413. Troubleshooting ..................................................................................................................................75

13.1 syngo Workflow SLR Access or Print Formatter Troubleshooting ......................................................75

13.1.1 syngo Workflow SLR Access Issues ............................................................................................7513.1.2 Read-Only Files Error ...................................................................................................................7513.1.3 Uninstall Does Not Delete All Files/Directories.............................................................................7613.1.4 Resolution Error ............................................................................................................................7613.1.5 Resolution Setting.........................................................................................................................7613.1.6 Dsedit.exe Error ............................................................................................................................7613.1.7 Print Formatter Problems..............................................................................................................76

13.2 MS Access Troubleshooting................................................................................................................7713.2.1 Installing MS Access Independent of the syngo Workflow SLR Install ........................................78

13.3 syngo Workflow SLR Mediator Troubleshooting .................................................................................7813.3.1 Invalid Context ID Error.................................................................................................................7913.3.2 Mediator and Windows XP............................................................................................................7913.4 Unable to Write to Profiles Error..........................................................................................................79

13.5 Multiple Versions of MS Access ..........................................................................................................8013.6 syngo Imaging Administrator Password ..............................................................................................8013.7 Active X Control Compatibility Problem...............................................................................................8013.8 Release Update Detection Message Box............................................................................................81Glossary .....................................................................................................................................................82


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1. About the PC Install Document

Before you begin, you should be familiar with the installation procedures for your entity. Thisguide often illustrates how to install functionality with examples that are appropriate to most

entities. In some cases, however, the examples may conflict with the procedures of your entity.This document may present information differently from other Siemens documents you may use.Please take a few minutes to read this introduction before using this document.

1.1 Intended Audience

This guide is intended for Installs and Support programmers and experienced systemadministrators involved with the support of syngoWorkflow SLR at their entity.

1.2 How this Manual Is Organized

This document contains the following topics.Workstation Requirements in topic 2 Outlines the workstation requirements for

syngoWorkflow SLR.

Custom/Compact Install - Windows2000/Windows XP in topic 3

Provides instructions for a custom softwareinstallation of various syngoWorkflow SLRcomponents for Windows 2000 and WindowsXP environments.

Typical Install - Windows 2000/Window XP intopic 4

Provides instructions for a typical softwareinstallation of syngoWorkflow SLR forWindows 2000 and Windows XPenvironments.

Service Pack Update Detection in topic 5 Describes the update procedure for a servicepack.

Release Update Detection in topic 6 Describes the update procedure for a release.

Install Portal Radiologist Client Software in topic7

Provides instructions for installing the PortalRadiologist client software.

Install IntegriSign (ePad) Signature Softwarein topic 8

Provides instructions for installing theIntegriSign Signature software forworkstations that will use an ePad device to

capture electronic signatures.

Word Viewer 2003 in topic 9 Provides instructions for installing WordViewer 2003 which enables users to viewMicrosoft Word documents without havingMicrosoft Word installed on the workstation.

Installing Printers and Print Drivers in topic 10 Contains instructions for installing printers and


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print drivers.

Maintenance Mode in topic 11 Describes how to install syngoWorkflow SLRin Maintenance mode.

Uninstalling syngo Workflow SLR, MS Access,

Sybase 12, Microsoft Word Viewer 2003 in topic12

Provides instructions on how to uninstall

syngoWorkflow SLR, MS Access, Sybase 12,and Microsoft Word Viewer 2003.

Troubleshooting in topic 13 Contains troubleshooting instructions.

Glossary See syngo Workflow SLR Base User's Guidefor a comprehensive list of terms related tosyngoWorkflow SLR.

1.3 Related Documentation

Siemens provides extensive product information about the functions, profiles, master tables, andtools in syngoWorkflow SLR. Product information is available in the following formats. Softcopy documentation

Online Help for PC-based and CRT-based functions

Classes provided by Siemens Educations Solutions

Implementation Methodology used when you install syngoWorkflow SLR

Siemens provides syngoWorkflow SLR-related documentation manuals, user's guides, and setupguides. See syngo Workflow SLR Base User's Guidefor a list of all syngoWorkflow SLRdocuments.Note: Siemens also provides Tip sheets and White Papers on specific information pertaining to

syngoWorkflow SLR, accessible through the Customers-only Web site.

1.4 Conventions Used in this Manual

Menu items, function names, parameter names, and other user-interaction items are shown inbold letters.Safety notices are divided into two classes that relate to potential danger: Warnings andCautions. All safety notices are structured in three parts as follows: source of danger,consequence, and remedy.Notes, cautions, and warnings are specially highlighted:

Note: Notesprovide user information for optimum operation of the device, the software, andother relevant subjects.

Caution: Cautionsindicate conditions or consequences that you should pay particularattention to when administering syngoWorkflow SLR but where no direct dangerfor human beings or equipment is involved.

Warning: Warningsindicate a potential hazard to the health or life of patients or personnel.


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1.5 Distribution Information

Please be aware that, due to business and legal considerations, updates to documentation aresent only to the customer information contact. syngoWorkflow SLR manuals, user's guides andsetup guides are available through the Siemens Customers-only Web site. Tip sheets and WhitePapers on specific topics related to syngoWorkflow SLR are also available through the

Customers-only Web site.

1.6 Questions and Suggestions

If you have any questions or suggestions about the documentation, please send your commentsto:Siemens Medical Solutions USA, Inc.Attn: Image and Knowledge Management - syngoWorkflow SLR Department E17Documentation Feedback - syngoWorkflow SLR PC Install Document Version 30B51 Valley Stream ParkwayMalvern, PA [email protected]


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2. Workstation Requirements

2.1 New Requirements for V30B

Version 3.0 SDK is now supported in syngoWorkflow SLR V30B and higher.

You cannot use V2.0 SDK with syngoWorkflow SLR V30B or higher. You can only useV2.0 SDK with syngoWorkflow SLR Version 27.2 to Version 30.0.

2.2 General Requirements

Video display resolution should be set to a minimum of 1024 x 768 resolution,recommended greater than 256 colors, and either large or small fonts.

Anti-virus software is strongly recommended.

Minimum required space to install the syngoWorkflow SLR V30B Production, Trainingand Test environments is approximately 261 MB.

Minimum required space to install the syngoWorkflow SLR V30B Print Formatter isapproximately 10 MB.

At least one Windows Workstation or Server with a CD-ROM drive. CD-ROM driveshould be a shared drive for all to access or a Server share with equal access.

- Siemens strongly suggests creating a share that will be used for all futureService Pack Install/Updates. This share name should not contain spaces. Copythe client install files to this share, and run the client install from this share. Allfuture service pack install/update files should then be copied to this share.

- A Terminal Emulator is needed on your PC only if you require access to non-GUI(character cell) syngoWorkflow SLR. Any emulator can be used, but SiemensGlobal Services Group will only support the Rumba terminal emulator.

- When installing third-party software, you should take all default options.

Due to the new cmbopls1.ocx file, you must uninstall all versions of syngoWorkflowSLR/NOVIUS Radiology prior to V30 loaded on the PC. Use the Add/Remove programand delete the previous syngoWorkflow SLR/NOVIUS Radiology applications prior toV30 before loading V30B software.

Note: If you use Release Update Detection, you must select the option YES to removeprevious versions of software. After successful installation of V30B, you can thenre-load the previous version, if needed.

UDT Custom Install requires MS Access 2000 Runtime and Sybase ODBC OpenClient

You must be logged into a workstation with Administrator privileges to install syngoWorkflow SLR and Sybase OpenClient.


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To install the Sybase OpenClient ODBC and MS Access Runtime, your workstation musthave 126 MB of free disk space available.

For disk space requirements, you will need an additional 60 MB, on the "Temp" directorydrive, when installing UDT applications.

Minimum required space to install the syngoWorkflow SLR V30B Productionenvironment and syngoWorkflow SLR UDT is approximately 244 MB.

113 MB of additional disk space is needed when installing from the Web.

Make sure when installing syngoWorkflow SLR software that no other programs arerunning during the installation process.

All OCX files loaded with Install Shield reside in the Common Files folder found within thesyngoWorkflow V30.0 folder.

When installing a syngo- Client on a syngoImaging workstation, some environmentvariables need to be manually set to autostart the syngo/Novius-Client, when the syngoImaging application starts up. These environment variables should be set automatically

during the syngo/Novius-Client Installation to improve the system installation. Theenvironment variables are:

- MAGICSYNGO_RIS_ROOT = C or the drive letter where the application isinstalled.

- MAGICSYNGO_RIS_PATH = \Program Files\Siemens\CLN\syngoWorkflow\Production\Readexam.exe

- MAGIC_SYNGO_BROWSER_TYPE = RIS

Word Viewer 2003 has replaced Word Viewer 97 as the option you could use to viewUser Defined Reports, in the Management Reporting function if MS Word does not exist

on the PC.

2.3 syngo Workflow SLR Workstation Requirements

Note: Please refer to the current Schedule 1 document for the most up-to-date informationabout syngoWorkflow SLR Workstation required hardware/software. Information listedbelow may be incorrect.

Required Hardware: 1.4 GHz Pentium 4 (or Pentium compatible)

512 MB RAM

4 GB of disk space

CD-ROM drive

10/100/1000 MB Network Interface Card

SVGA Local Bus video adapter or Windows accelerated SVGA graphics adapter

17-inch SVGA Monitor


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Minimum display resolution: 1024 x 768

Minimum display resolution for workstations that will access Portal Radiologist: 1280 x1024

Font Setting: Small (96 dpi) or Large (120 dpi)

Keyboard and Mouse

A minimum connection speed of 33.6K is required for customers who will use remotetranscription

Required Software: Windows 2000 Professional or Windows XP Professional

Microsoft Internet Explorer 5.5, 6.0, 7.0

A VT emulation package - Required for PCs that will use non-GUI (character cell)functionality. Must include VT220 and key map support.

Word 2003 or Word 2007 - Required for all workstations where transcription, documentbuilding, electronic signature, or access to the word processing editor is required.

Microsoft Windows Server Client Access Licensing

Microsoft SQL Client Access Licensing - Required for users or workstations that willaccess the Voice Servers.


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3. Custom/Compact Install - Windows2000/Windows XP

When you select a Custom or Compact Install, you can install Multiple Environments

simultaneously (PRD, TRN, TST, Print Formatter), MS Access Runtime, Sybase ODBCOpenClient, Powerscribe SDK, on a specific syngoWorkflow SLR workstation.

3.1 syngo Workflow SLR Custom/Compact Install

Note: In the future the Compact Install may be used for installing specific files/functionality.Currently, it mirrors the Custom install.

1. Shut down all Windows programs before running the install. This includes MacAfee, PrintNow, or any program that is running in the background. Check the task bar at the bottomright side of your computer screen for icons that indicate programs are running.

2. Verify that you are currently logged on to the PC with Local Administrator privileges. Ifunsure, you can check by selecting Start -> Settings -> Control Panel -> Users andPasswords (or User Accounts). Find the current User ID you are using and verify youare listed as a member in the Group Administrators.

3. If you are installing directly from the delivered CD, load the CD in the CD-ROM drive.Otherwise, map a drive to the network location where the install software is located. Tomap a drive:

a. From your administrator, get the location of the syngoWorkflow SLR install files.

b. Open My Network Places. Select Tools->Map Network Drive. Choose a driveletter from the drop-down. Click Browse and locate the folder containing the

install files. Click Finish. This drive will now display in My Computer on thedesktop under the letter you assigned.

4. From the Windows Start menu, select Run.

a. If you are running the install directly from the delivered CD, type the following atthe prompt:[CD:]\Desktop\RAD300\Install\Setup.exe

b. If you have copied the install software onto a network drive from the CD, run theSetup.exe from that location:[Mapped_Drive:]\Desktop\RAD300\Install\Setup.exe

Note: If you get an error stating that the directory path is not accessible andthat it has been removed or deleted, verify that the location was enteredcorrectly. If the problem persists, go to Windows Explorer, follow the pathto Setup.exe, and double-click to execute.

c. The syngoWorkflow Setup - Install Shield Wizard window is displayed.

5. If previous versions of Novius/syngoRadiology are detected on your computer, thefollowing message box is displayed.


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6. Select the Yes radio button and click Next. The Release Upgrade detection will removeALL currently installed versions of Novius/syngoWorkflow SLR and in its place, install thenew syngoWorkflow SLR release. The Setup Type Window is displayed.

7. Select the Custom radio button. The Destination Folder is displayed at the bottom of thescreen. Allow the install to take place in the default directory, (C:\ProgramFiles\Siemens\CLN\syngo Workflow V30.2). If you do not have sufficient space on your[Local Drive:] drive to install the application, use the Browse option to select an alternatedrive and directory.


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8. Click Next. The Select Components window is displayed.

9. If you select a Custom Install, you can select to install the following by selecting theappropriate checkboxes.

Multiple syngoWorkflow SLR environments (PRD, TRN, TST)


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Print Formatter

syngoWorkflow UDT Applications (including MS Access Runtime and SybaseODBC Install Files)

Caution: Do not install User-Defined Tables applications on the MagicView1000W workstations. The UDT application software conflicts with theMagicView 1000W software, and if loaded, interferes with the use of theMV1000W software. You will be required to re-install the MagicView1000W software.

10. Select syngoWorkflow Production (and/or Training and/or Test) and syngoWorkflowUDT Applications. Click Next. The Hostname Information screen is displayed.

11. At the prompt, enter the Hostname of your server.

Note: In this example, Hostname is RADSERVER. Enter your specific Hostname at theprompt.

12. Click Next. The Start Copying Files screen is displayed


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13. If you want to review or change any settings, click Back. If you are satisfied with thesettings, click Next to begin copying files. The Setup Status window is displayed andsyngoWorkflow SLR begins copying files to the workstation. This step may take severalmoments to complete.

3.2 MS Access Runtime - Windows 2000/Windows XP

1. If the MsAcc10 Platform is not already installed on the workstation, the MsAcc10 PlatformSetup window will display. Click OK to continue.

2. On the MsAcc10 Platform Setup window, the default installation directory should displayas C:\Programs\Siemens\MSAcc10 Platform\.


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3. Click . The Siemens MSAcc10 Platform - Choose Program Group window is

displayed. Click Continue to begin the install.

4. When the Siemens MSAcc10 Platform installation is completed, you will see a message

box: Siemens MSAcc10 Platform Setup was completed successfully. Click OK. TheSetup Complete screen is displayed.


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5. The option for placing a shortcut on the Desktop defaults to Yes. If you do not want tohave a shortcut placed on your desktop, uncheck the option.

6. Click Finish to begin the second part of the UDT installation, Sybase Client Installer. IfSybase is not already installed on the workstation, it will begin to Install. Go to Sybase 12- Windows 2000/ Windows XP Installation.

Note: As stated on the Setup Complete screen, only a command window (CMD.EXE)will appear. NO user input is required for the Sybase Client Install.

3.3 Sybase 12 - Windows 2000/ Windows XP Installation

1. If Sybase is not already installed on the workstation, the Sybase installer willautomatically launch. The C:\WINNT\System32\cmd.exe is displayed and the Sybaseinstallation will begin.


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2. The installation of Sybase, when near completion, will automatically reboot your PC.When you log back in, you will see an informational screen stating that the Sybase install

is finish.

Note: If you are installing from the CD, do not remove the CD.

3. If this is an upgrade of a workstation that already has Sybase installed and the dsedit andODBC Data Source Administrator values have already been defined, you do not need tocontinue. If not, continue with the next step.

4. Because the Sybase12 installer installs the links in the wrong folder, the links must bemoved as follows:

Windows 2000 - In Windows Explorer, move the folder Sybase in\Winnt\Profiles\All Users\Start Menu\Programs\ to Documents and Settings\AllUsers \Start Menu\Programs.

Windows XP - In Windows Explorer, move the folder Sybase in\Windows\Profiles\All Users\Start Menu\Programs\ to Documents and Settings\AllUsers \Start Menu\Programs.


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Figure 2. From Location


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Figure 3. To Location

3.4 Configuring Sybase Settings - Windows 2000/Windows XP

1. From the Windows Start menu, select Programs->Sybase->dsedit.


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2. On the Select Directory Service window, the DS name Interfaces Driver option should behighlighted. Select OK.

3. On the dsedit - DSEDIT1 - InterfacesDriver window, select Server Object->Add.


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4. On the Input Server Name window, type the Hostname of your server (for example,RADSERVER). Click OK.

5. On the dsedit - DSEDIT1 - InterfacesDriver window, highlight the Server Name justentered and also highlight the Server Address field. Select Server Object->ModifyAttribute.


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6. On the Network Address Attribute window, click Add.

7. On the Input Network Address for Protocol window, select TCP from the Protocol drop-down box. Tab to the Network Address box and enter the Hostname and the PortNumber of your server (for example, LABPERF4100,10000). Click OK.

Note: The Server Name is not case sensitive. However, for consistency use the samecase (upper or lower) here, and below when valuing the Hostname, Data SourceName, and Description on the ODBC Sybase ASE Setup window.

8. On the Network Address Attribute Window, click OK. The dsedit - DSEDIT1 -InterfacesDriver window is displayed.


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9. Select Server Object->Ping Server. The Ping window is displayed.

10. With the server highlighted, click Ping. A dsedit window is displayed with a messageconfirming a successful open and close connection. Click OK. If you have a failure,confirm your server address attributes window and select Ping again. If you continue tohave a problem, contact your IS Administrator. Close the Dsedit windows.

11. From the Windows Start menu, select Programs->Sybase->ODBC Driver->ODBCAdministrator.

12. On the ODBC Data Source Administrator window, select the System DSN tab and clickAdd.

13. On the Create New Data Source window, highlight Sybase ASE ODBC Driver (the optionfor Sybase 12) and click Finish.


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14. On the ODBC Sybase ASE Setup window, enter the Hostname of your server (forexample, RADSERVER) in the Data Source Name, Description, and Server name fields.The Database Name is an optional field and should be left blank.

Note: In the example below, RADSERVER is the Hostname, Data Source Name, andDescription. This is site/hospital specific. Consult the Information Servicescontact at your entity for this information.Data Source Name: RADSERVER [your hospital-specific server name should gohere]Description: RADSERVER [your hospital-specific server name should go here]

Server Name: RADSERVER [your hospital-specific server name should go here]Database Name: leave this field blankThis information is not case sensitive. However, ensure that the Hostname thatyou entered in the Network Address Window above is the same as the Hostnameyou are entering in the ODBC Sybase Driver Setup window.


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15. Click OK. The ODBC Data Source Administrator window is displayed.

16. Click OK. The installation of the Sybase OpenClient, Sybase ODBC and MS AccessRuntime is now completed.


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17. Ensure that your dmq.ini, smsrms,ini and host files contain the correct information(Hostname, DMQ Endpoint, RMS_Sysid, RMS_Version, and Host address).

DMQ.INI file found in C:\Program Files\Siemens\CLN\syngoWorkflow\.

In the [Default Server] section, verify that the Hostname and Endpoint settingsare correct.

The Hostname is the network name of the syngoWorkflow SLR server and mustbe defined either on a Name Server somewhere on the network, or in the localHOSTS file (see below).

The Endpoint is the BEA Message Queue endpoint defined in the configuration file located on the syngoWorkflow SLR server. Thestandard DMQ Endpoints for a system are: 11100 for PRD, 11105 for TRN, and11110 for TST. Contact your install or support programmer to verify this value, orif you have a non-standard system id, such as in a multi-entity situation.

SMSRMS.INI file found in C:\Program Files\Siemens\CLN\syngoWorkflow\. If you need to edit this file, make sure the "read only"

attribute is not on by checking the file's properties.

In the [Host] section, verify that the RMS_Sysid and RMS_Version settings arecorrect.

The RMS_Sysid should match the configuration file name(located on the syngoWorkflow SLR server). For the Production environment,this will be PRD, for Training environment it will be TRN, and for the Testenvironment it will be TST. Note: Your values may be different if your


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organization has decided to label your environments differently (as is sometimesthe case in a multi-entity environment).

The RMS_Version should be V30.2

18. Once the setup is complete, a menu option is created at Start->Programs->Siemenssyngo Workflow->syngo Workflow Production. Select this option to start the

application. When you log into syngoWorkflow SLR, the Security Warning screen isdisplayed.

19. Select the check box next to Always trust content from Siemens Medical SolutionsHealth Services Corporation, and click Yes.

3.5 Formatter Server- Windows 2000/ Windows XP

3.5.1 Requirements

Number of Format Servers Required

A Minimum of (2) Format Servers are required.

Server Requirement - The first (2) Format Servers can accommodate a total of 400,000annual exams. Each additional Format Server can accommodate 200,000 exams.

Required Hardware

500MHz Pentium III (or 100% Pentium compatible)

1.44 MB 3.5 inch diskette drive

CD-ROM Drive


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10/100 MB network interface card supported by the network

SVGA Local Bus video adapter or Windows accelerated SVGA graphics adapter

SVGA Monitor

Keyboard and Mouse

PC Memory Requirement: 256 MB, Server Requirement: 1GB

2.0 GB Disk Space

Required Software

Windows 2000 Professional or Windows XP Professional

Microsoft Office 2003 or Microsoft Office 2007

Printer Drivers as required by printer manufacturer

PC Anywhere

3.5.2 Installing Print Formatter Server for syngoWorkflow SLR

Note: All Windows programs should be shut down before running this install.

1. If you are installing directly from the delivered CD, load the CD in the CD-ROM drive.Otherwise, map a drive to the network location where the install software is located.

2. From the Start menu, select Run.

If you are running the install directly from the delivered CD, change directory ormap a drive to the CD workstation install software and run setup.exe.[CD:] Desktop\Rad300\install\setup.exe

If you have copied the install software onto a network drive from the CD, runsetup.exe from that location.

The Syngo Workflow- Install Shield Wizard screen is displayed.

3. On the Setup Type screen, select the Custom radio button. The Destination Folder isdisplayed at the bottom of the screen. Allow the install to take place in the default

directory, (C:\Program Files\Siemens\CLN\syngoWorkflow V30.x). If you do not havesufficient space on your [Local Drive:] drive to install the application, use the Browseoption to select an alternate drive and directory.


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5. Select the Print Formatter checkbox.


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Note: This will install the Print Formatter in all environments. In the above example,only the Production Print Formatter was selected. You can individually selectwhich environment to install, based on your individual needs.

6. Click Next.

7. The Hostname Information screen is displayed. At the prompt, enter the Hostname of

your server. In this example, Hostname is RADSERVER. Enter your specific Hostnamehere.

8. Select Next. The Start Copying Files window is displayed.


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10. When files have been copied, the Setup Complete window is displayed. The defaults forYes, place a shortcut on the Desktop and Yes, I Want To Restart My Computer will beselected. Remove any disks from their drives and click Finish to complete the CustomInstall.


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11. Once the setup is complete, a menu option is created at Start->Programs->Siemenssyngo Workflow->syngo Workflow Production. Select this option to start theapplication. When you log into syngoWorkflow SLR, the Security Warning screen isdisplayed.


13. If the print formatter does not start up automatically on boot-up or returns an error

message, see syngo Workflow SLR Access or Print Formatter Troubleshooting to resolvethe issue.

Note: Siemens recommends that all customers secure their Format Servers with some type ofVirus Scan software. The customer should load the Virus Scan software in the samecapacity as they would for any other PC that has been deployed, and is operational withintheir facility. However, Siemens does not make any specific recommendation to a specificversion or type of virus scan software to use. This decision is up to the customer, andtheir Information Technology department. Should the customer encounter any problemswith their specific virus scan software they use, it is the customer's responsibility toresolve the issue.

3.5.3 Word Setting for Print Formatter

To prevent the comment balloons from printing on Result documents, you must make thefollowing change in Microsoft Word.1. Select Tool->Options->Track Changes.

2. In the Balloons section, set Use Balloons (Print and Web Layout) to Never.


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3.5.4 Installing TweakUIFor Windows 2000/ Windows XP, TweakUI can be installed on the Print Formatter to allow thesystem to reboot without prompting for a username and password. This will make it possible forthe formatter to reboot automatically.To install TweakUI:1. Go to the Microsoft web site at http://www.microsoft.com/.

2. At the Search Microsoft.com for: field, enter Installing TweakUI for Windows (and theOperating System-Example NT, 2000 or XP).

3. Follow the directions to download the software.

3.5.5 Required Microsoft Word XP Change SoDocuments Do Not Get CorruptedMicrosoft Word introduced a new RTF command tag series, Revision Save ID (RSID), to allowimproved identification of document changes. However, the initialization code may not properlyhandle RSID tags that appear in the SQL text.To correct this problem, either prevent the insertion of the RSID tags or force Word to removepre-existing RSID tags by including a tagged document into a document that has been opened bywork and configured to NOT use RSID tags.


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To prevent the initialization problem, alter the default configuration of Microsoft Word as follows:Note: You must have a document open to access Tool->Options (can use a new blank

document).

1. In Microsoft Word, go to Tools->Options and click the Security tab.

2. In the Privacy Options section, uncheck the Store random number to improve mergeaccuracy checkbox.

3. If you have a document corrupted with RSID tags, you can remove them by doing thefollowing:

a. Save the corrupted document as an RTF file on the local PC.

b. Open a new blank document.

c. Follow step 1 above to go to Tools->Options-> and select the Security tab.Uncheck the Store random number to improve merge accuracy checkbox.Note: If you have already turned off the option, you can skip the next 2 steps.

d. Close the blank document.

e. Open a new blank document.

f. Use Insert->File to insert the corrupted RTF file you saved in step a.


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g. Save the inserted document as an RTF file under a new name.

h. Include the cleaned RTF file into syngoWorkflow Word Processing.

3.6 Installing IntegriSign Desktop

You can capture electronic signatures (for example, patients, witnesses, guarantors, employees,etc.) in Interactive Documents using IntegriSign Signature software. In order to use this feature,you must purchase the ePad Ink device from Interlink Electronics, which contains the ePad withIntegriSign Signature Software Suite CD. If you plan to also print these documents, use thefollowing procedure to load the required software onto the Print Formatters so that the documentscontaining the signatures can be printed.1. Place the ePad with IntegriSign Signature Software Suite CD in the CD-ROM drive.

2. From Windows Explorer, select your CD drive.

3. Double-click the file autorun.exe. The IntegriSign screen is displayed.


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4. Select the option Install IntegriSign Desktop. The IntegriSign Desktop -Install ShieldWizard screen is displayed.

5. Click Next to display the IntegriSign - License Agreement screen.

6. Read agreement and click Yes to accept terms. The IntegriSign - Customer Informationscreen is displayed.

7. Click Next. The IntegriSign - Select Components screen is displayed.


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8. Select all options listed and click Next. The IntegriSign - Choose Destination Locationscreen is displayed.

9. The default location is listed under Destination Folder. Accept the default path and clickNext. The IntegriSign - Select Program Folder screen is displayed.


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10. Select Interlink Electronics and click Next. The IntegriSign software installation willbegin. The install percent complete is displayed on the Setup Status screen.

11. When the installation is complete, the IntegriSign - Install Shield Wizard Complete screenis displayed. Select the Yes option and click Finish. Your PC will reboot, and theinstallation will be complete.


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3.7 Installing Powerscribe SDK

syngoWorkflow SLR has an embedded third-party speech recognition system to translate speechto text for the creation of radiology result reports. If you plan to use Powerscribe SpeechRecognition SDK, install the software as follows:1. Shut down all Windows programs before running the install. This includes MacAfee, Print

Now, or any program that is running in the background. Check the task bar at the bottomright side of your computer screen for icons that indicate programs are running.




b. Open My Network Places. Select Tools->Map Network Drive. Choose a driveletter from the drop-down. Click Browse and locate the folder containing theinstall files. Click Finish. This drive will now display in My Computer on thedesktop under the letter you assigned.



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c. The syngoWorkflow Setup - Install Shield Wizard window is displayed.

5. The Setup Type window is displayed. Select the Custom radio button. The DestinationFolder is displayed at the bottom of the screen. Allow the install to take place in thedefault directory, (C:\Program Files\Siemens\CLN\syngo Workflow V30.2). If you do nothave sufficient space on your [Local Drive:] drive to install the application, use theBrowse option to select an alternate drive and directory.



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7. Select the PowerscribeSDK Install Files checkbox, and click Next.

8. The Destination Folder screen is displayed. The default path to Install DictaphonePowerscribeSDK Components is: C:\WINNT\system32\. Click Next to accept the defaultpath.

9. On the Install Shield Wizard Completed screen, click Finish complete the install ofPowerscribe SDK.

10. The Syngo Workflow Setup Complete screen is displayed. Click Finish.


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4. Typical Install - Windows 2000/Window XP

A typical install will install the Production Environment ONLY for a syngoWorkflow SLRworkstation. You may want to do this if you need to install the syngoWorkflow SLR software only,but the user does not have a need to access the UDT functions, such as a Radiologists

Workstation.1. Shut down all Windows programs before running the install. This includes MacAfee, Print

Now, or any program that is running in the background. Check the task bar at the bottomright side of your computer screen for icons that indicate programs are running.




b. Open My Network Places. Select Tools->Map Network Drive. Choose a driveletter from the drop-down. Click Browse and locate the folder containing theinstall files. Click Finish. This drive will now display in My Computer on thedesktop under the letter you assigned.





5. The set-up application begins and the Welcome window is displayed. Click Next.

6. The syngoWorkflow SLR Setup begins and the syngoWorkflow - Install Shield Wizardwindow is displayed.

7. If previous versions of Novius/syngoRadiology are detected on your computer, thefollowing message box is displayed.


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8. Select the Yes radio button and click Next. The Release Upgrade detection will removeALL currently installed versions of Novius/syngoWorkflow SLR and in its place, install thenew syngoWorkflow SLR release. The Setup Type window is displayed.

9. Select the Typical radio button. The Destination Folder is displayed at the bottom of thescreen. Allow the install to take place in the default directory, (C:\ProgramFiles\Siemens\CLN\syngo Workflow V30.2). If you do not have sufficient space on your


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[Local Drive:] drive to install the application, use the Browse option to select an alternatedrive and directory.

10. Click Next. The Hostname Information screen is displayed.

11. At the prompt, enter the Hostname of your server.

Note: In this example, Hostname is RADSERVER. Enter your specific Hostname at the

prompt.12. Click Next. The Start Copying Files screen is displayed


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14. When files have been copied, the Setup Complete window is displayed. The defaults forYes, place a shortcut on the Desktop and Yes, I Want To Restart My Computer will be


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selected. Remove any disks from their drives and click Finish to complete the TypicalInstall.

15. Ensure that your dmq.ini, smsrms,ini and host files contain the correct information(Hostname, DMQ Endpoint, RMS_Sysid, RMS_Version, and Host address).

DMQ.INI file found in C:\Program Files\Siemens\CLN\syngoWorkflow\.

In the [Default Server] section, verify that the Hostname and Endpoint settingsare correct.

The Hostname is the network name of the syngoWorkflow SLR server and mustbe defined either on a Name Server somewhere on the network, or in the localHOSTS file (see below).

The Endpoint is the BEA Message Queue endpoint defined in the configuration file located on the syngoWorkflow SLR server. Thestandard DMQ Endpoints for a system are: 11100 for PRD, 11105 for TRN, and

11110 for TST. Contact your install or support programmer to verify this value, orif you have a non-standard system id, such as in a multi-entity situation.

SMSRMS.INI file found in C:\Program Files\Siemens\CLN\syngoWorkflow\. If you need to edit this file, make sure the "read only"attribute is not on by checking the file's properties.

In the [Host] section, verify that the RMS_Sysid and RMS_Version settings arecorrect.

The RMS_Sysid should match the configuration file name(located on the syngoWorkflow SLR server). For the Production environment,this will be PRD, for Training environment it will be TRN, and for the Testenvironment it will be TST. Note: Your values may be different if your

organization has decided to label your environments differently (as is sometimesthe case in a multi-entity environment).

The RMS_Version should be V30.2.

16. Once the setup is complete, a menu option is created at Start->Programs->Siemenssyngo Workflow->syngo Workflow Production. Select this option to start theapplication. When you log into syngoWorkflow SLR, the Security Warning screen isdisplayed.


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5. Service Pack Update Detection

Service pack update detection is only used during the upgrade from one service pack to another.1. When you log into syngoWorkflow SLR after a service pack (SP) upgrade, the Incorrect

Software message box will display.

2. If Yes is selected, the application automatically searches for the source at the originalinstallation setup (the path is stored in the SMSRMS.ini file), and updates the workstationwith the new files.

Note: The SP installation software should be placed in the same location from whichthe original install was performed. If Yes is selected and the installation source isnot located automatically, the application will prompt you to browse for theinstallation. In the CHOOSE PATH window, select the location of the newsoftware. When the folder that contains the new software modules is selected,the box labeled Found setup.exe will be checked. Select OK.

a. The Install Shield Wizard box is displayed briefly followed by the syngoWorkflowUpdate Program screen. Click Next. The Setup Status screen is displayed andupdate process begins.

b. For Windows 2000/Windows XP. When the update is complete, the Setup Status

screen closes, and you will be ready to log into syngoWorkflow SLR.

3. If No is selected, the update will not occur and you will NOT be able to log into syngoWorkflow SLR until the update occurs.


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6. Release Update Detection

Release update detection is only used during the upgrade from one software release to another.For example, a customer at a software level of V27.0 SpX, V27.1 SpX, V27.2 SpX , V28.0SpX,V28.1SpX, V30.0 SpX who is upgrading to a software level V30B SpX is performing a release

update. SpX equals all service pack levels for the Release Level.Release updates eliminate the need for you to have to manually uninstall an old release from thePC prior to loading the new software. The Install Shield mechanism completes this task for you.In a release upgrade situation, you sign on to syngoWorkflow SLR as usual, and the PC isupgraded with the new executables/files from the V30B SPx release. (SPx equals service packlevel greater than SP0).1. When you log into syngoWorkflow SLR after a Release upgrade, the Incorrect Software

message box will display.

2. If Yes is selected, the application will automatically search for the source at the originalinstallation setup (the path is stored in the SMSRMS.ini file), and updates the workstationwith the new files.

Note: The SP installation software should be placed in the same location from whichthe original install was performed. If Yes is selected and the installation source isnot located automatically then the application will prompt you to browse for theinstallation. In the CHOOSE PATH window, choose the location of the newsoftware. When you have chosen the folder that contains the new software

modules, the box labeled "Found setup.exe" will be checked. Select OK.

a. The Install Shield Wizard box is displayed briefly. If previous versions ofRadiology are detected on your computer, you will be prompted with the syngoWorkflow Setup message box asking whether you want to remove the version(s)from your computer.


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b. Select the Yes option, then click Next. The Release Upgrade detection willremove ALL currently installed versions of Novius/syngoWorkflow SLR and in itsplace, install the new syngoWorkflow SLR Release.

3. If No is selected, the update will not occur, and you will NOT be able to login tosyngoWorkflow SLR until the update occurs.


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7. Install Portal Radiologist Client Software

7.1 General Requirements

Portal Radiologist requires a monitor resolution setting of 1280 x 1024.

Anti virus software is strongly recommended.

Refer to the current Schedule 1 document for the syngoWorkflow SLR workstationrequired hardware/software.

7.2 Install Portal Radiologist Client Software

Use the following procedure to load the Portal client software on a client workstation.1. On client workstation, log into Windows as the administrator

2. Start Internet Explorer and select Tools=>Internet Options.

3. On Internet Properties screen, click Security tab, then Custom Level button.

4. On the Security Settings screen, make sure following options are set as indicated:

Miscellaneous

- Use Pop-up Blocker - Disable

ActiveX controls and Plug-ins

- Download signed ActiveX controls - Prompt or Enabled

- Initialize and script ActiveX controls not marked as safe - Prompt orEnabled

- Run ActiveX controls and plug-ins - Enabled

- Script ActiveX controls marked as safe - Enabled

5. Click OK on Security Settings and Internet Options screens.

6. In Internet Explorer, enter the URL address of your specific webserver and website inhttp://webserver/website format. The Siemens syngoWorkflow SLR Portal Radiologistscreen is displayed.

7. Click Install. The File Download - Security Warning screen is displayed.

8. Click Run.

9. If Internet Explorer - Security Warning screen displays, click Run.

10. A SyngoClient screen similar to the one shown below is displayed if the PC does nothave the proper version of the .NET Framework installed.


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Figure 4. NET Framework Installation Request

If you select No, the installation will stop.

If you select Yes, you will be directed to the Microsoft .NET FrameworkDeveloper Center.

a. Select the option to download .NET Framework for a 32-bit machine.

b. Follow the instructions to download and install .NET Framework.

c. When installation is complete, the SyngoClient - Confirm Installationscreen is displayed.

11. On the Confirm Installation screen, click Next to begin installation of the SyngoClient.The Installing syngoWorkflow Client screen is displayed with a progress bar.


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Figure 5. Confirm Installation

12. When finished, the Installation Complete screen is displayed. Do one of the following:

Note: If you are using a third-party dictation system, do NOT install Powerscribe SDK.

a. If the PC does not have Powerscribe SDK installed, the option to install it isdisplayed. Click Powerscribe SDK to begin the installation. The DictaphonePowerscribeSDK Components - InstallShield Wizard screen is displayed. Followthe instructions for installation of Powerscribe SDK.

b. Click Close if you do not want to install Powerscribe SDK.


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Figure 6. Installation Complete

13. On the Siemens syngoWorkflow SLR screen, click Continue. The syngoWorkflow SLRPortal Radiologist screen is displayed.

14. Enter a valid User Name and Password to log onto the Portal. See syngo Workflow SLRPortal Radiologist User's Guidefor instructions on using Portal Radiologist.


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8. Install IntegriSign (ePad) Signature Software

You can capture a Patient Signature electronically using IntegriSign Signature software. To usethis function, customers must purchase the ePad Ink device from Interlink Electronics, whichcomes with the ePad with IntegriSign Signature Software Suite CD. Every PC that will be using

an ePad must install the ePad Drivers from the CD.Note: All PCs which plan to use the Signature Software must also load the IntegriSign Desktop

software. Please follow the install instructions found in Installing IntegriSign Desktop.

1. Place the ePad with IntegriSign Signature Software Suite CD in the CD-ROM drive.


3. Double-click the file autorun.exe. The IntegriSign screen is displayed.


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4. Select the option Install ePad Drivers (Required First). The Interlink Electronics ePadInstall Shield Wizard screen is displayed.

5. Click Next to display the Interlink Electronics - Customer Information screen.

6. Enter the appropriate User Name and Company Name. Select the Anyone who usesthis computer (all users) radio button, then click Next.


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7. Select all options listed and click Next. The Interlink Electronics - Setup Type screen isdisplayed.

8. Select the Typical radio button and click Next. The Interlink Electronics ePad - ChooseDestination Location screen is displayed.


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9. The default location is listed under Destination Folder. Accept the default path and clickNext. The Interlink Electronics ePad - Select Components screen is displayed.

10. Select ePad-ink USB and click Next. The Interlink Electronics ePad - Select Featuresscreen is displayed.


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11. Click Next. The Interlink Electronics ePad - Start Copying Files screen is displayed.

12. Click Next. The install will begin. When the installation is complete the IntegriSign - InstallShield Wizard Complete screen is displayed.


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13. Click Finish to complete the installation.


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9. Word Viewer 2003

1. Place the installation CD in the CD-ROM drive.


3. Select the Word Viewer Folder (DESKTOP\RAD300\WordViewer2003).

4. Double-click the file wdviewer.exe. The Microsoft Office Word Viewer 2003 Setup screenis displayed.

5. Click checkbox to select the I accept the terms in the License Agreement option.

6. Click Next . The Install Word View screen is displayed.


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Note: If you wish to install the files in another location, select Browse and find thedesired location.

7. The default install path C:\Program Files\Microsoft Office is displayed. Click Install.The Install of Word Viewer 2003 will begin.


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8. When installation is complete, the following dialog is displayed. Click OK to complete theinstallation.


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10. Installing Printers and Print Drivers

You must set up each printer with spooling disabled, and the output of each printer must bedirected to a file rather than to an actual local or network printer queue. See the detailed

instructions below for how to do this with Windows 2000/Windows XP.Caution: Be sure to use the use the most current print drivers for your printer. Do notassume that the print drivers delivered with your hospital's printers are the latestprint drivers. For proper operation, the print driver used must be capable ofdirecting the output to a file on the PC's local hard drive.

Note: Please consult the Customer Only Website/syngoWorkflow / Device Manual forinformation about printers.

10.1 Printers

The most current model Printer uses a Windows-based print driver that may need additionaldrivers to support Barcode printing. For this printer, and other Windows-based printers that needthe barcode driver, follow these generic steps. Consult with your Installation Consultant for themost current printer.1. From the Windows Start menu, select Settings->Printers .

2. Double-click on the Add Printer option and use the Install Wizard to install the printer.

3. On the Add Printer Wizard Welcome window, click Next.

4. On the Local or Network Printer window, select the Local Printer radio button, anddeselect the Automatically detect and install my Plug and Play Printer checkbox. ClickNext.

5. On the Select the Printer Port window, select FILE from the Use the following port list

box. Click Next.

6. On the Install Printer Software window, select the manufacturer (for example, HP) andprinter from the corresponding list boxes. Click Next.

7. On the Name Your Printer window, enter the name for the Printer. Click Next.

Note: This name will be used when defining the print drivers in the UDT Maintenancefunction - Print Destination Definition. (The names must match exactly.)

8. On the Printer Sharing window, select the Do not Share this Printer radio button. ClickNext.

9. On the Print Test Page window, check the No radio button. Click Next.

10. Click Finish to complete the Add Printer Wizard process.

11. Right-click on the printer you just installed and select Properties.

12. Click the Fonts tab. Make sure the BARCODES AND MORE entry is highlighted in thelist of cartridges. If BARCODES AND MORE is not displayed in theCARTRIDGES/SIMMS box, you need to install the BARCODES AND MORE fonts:

a. Select FONTS.


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b. Select INSTALL PRINTER FONTS.

c. Click Add Fonts. The system prompts you for the font directory.

d. Insert the FONTS diskette into Drive A and enter A:\ or enter the drive where thefonts have been downloaded. The proper diskettes may be delivered with theprinter or downloaded from the manufacturer. Check your printer manual.

e. Click OK.

f. Highlight HP:BARCODES AND MORE and select ADD, then click OK when thesystem displays the directory where the fonts will be located.

g. Select EXIT.

h. Be sure that HP:BARCODES AND MORE is still highlighted and selectCONNECT.

i. If you are installing the printer on a Word Processing Formatter PC, click theDetails tab. Click Spool Settings. Make sure the Print Directly to the printeroption is selected. If not, select it. You do not want to use spooling on the Word

Processing Formatter PCs.

j. ClickOK.

10.2 Bar Codes for Printer

To print bar codes on your printer, you must install a bar code DIMM into a memory slot in theprinter. Please refer to the documentation provided by the manufacturer of your printer. To installthe driver on the PC:1. Insert the Printer CD into CD-ROM drive.

2. In Windows Explorer, select the CD-ROM drive.

3. Double-click on Setup.exe from the top-level directory.

4. Click Continue on the Printer CD-ROM Install Utility screen.

5. Click Next on the Welcome screen.

6. Close all open applications and click Next on the Close Other Applications screen.

7. Click Next on the Download Latest Files from the Internet screen.

8. Select and click the Custom Installation bullet-button, then click Next on the Method ofInstallation screen.

9. Select the Printer from the printer list, then click Next on the Select Printer screen.

10. Select a port from the port list, then click Next on the Select Port screen.

11. Make sure the following components are selected (checked):

Printer Driver component Printer

FontSmart component


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Printer ReadMe component

12. Select or deselect the other components as you desire.

13. Click Next on the Select Components screen.

14. Click Exit on the Setup Complete screen.

10.3 Install and Select Bar-Code Fonts

1. From the Windows Start menu, select Settings->Control Panel, then select Printers.

2. Right-click the Printer from the printer list and select Properties.

3. Click the Device Settings tab.

4. In the installed Font Cartridge section, click Slot #1 and select HP: Bar Code and More.

10.4 Port Setup Instructions for Windows 2000/WindowsXP

If you are installing the driver on a Print Formatter PC, you need to change the port to print to alocal print file.1. From the Windows Start menu, select Settings->Printers .

2. Right-click on the printer you just installed and select Properties.

3. Click the Advanced tab. Make sure the Print Directly to the printer option is selected. Ifnot, select it. You do not want to use spooling on the Word Processing Formatter PCs.

4. Click the Ports tab.

5. In the Print to the following port list box, select C:\Program Files\Siemens\CLN\syngoWorkflow\Production\PRNTSRV.PRN. If you installed the RMS PC software on a differentdrive or directory, use the drive letter and directory you used for the install. If this doesnot show up in the list, you will have to add it. You will need to add the port once performatter PC.

6. To add the port:

a. Click Add Port.

b. Click Local Port in the list box

c. Click New Port.

d. At the Enter a port name prompt, enter C:\Program Files\Siemens\Cln\syngoWorkflow\Production\PRNTSRV.PRN

e. Click OK.

f. Click Close.

7. Click Close to close the Properties window.


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10.5 Biscom Fax Processor

The Biscom Fax Processor accepts a PCL file as input and faxes it to the specified phonenumber. You should use a printer driver which produces PCL output. The FAXCOM 3000supports PCL up to level 4, so you should use a driver that produces PCL 3 or 4. You can use aHP LaserJet 4M driver, for example. If the documents being faxed are also designed to be printed

to a laser printer, such as an HP LaserJet, you may be able to use the same driver for the faxprocessor as you use for the printer. The procedure of installing the driver for a Biscom FaxProcessor is the same as if you were installing it for use by a printer.

10.6 Intermec Label Printer

The Intermec Label Printer uses a Windows printer driver. You should use the standard Generic /Text Only driver provided with Windows when using the Intermec Label Printer.1. From the Windows Start menu, select Settings->Printers .

2. Double-click on the Add Printer option and use the Install Wizard to install theGeneric/Text Only printer.

3. Select the Local printer option.

4. Select any port. Leave the printer name as Generic/Text Only.

5. Select Generic as the manufacturer and Generic/Text Only as the printer.

6. Select No for using this printer as your Windows default printer.

7. ClickNext.

8. Select No for the option to print a test page.

9. Click Next.

10. Select Finish on the Completing the Add Printer Wizard screen.

11. In the Printers window, right-click on the printer you just installed (Generic/Text Only) andselect Properties.

a. Select the Ports tab

b. In the Print to the following port(s) section, select the Add Port option.

c. At the Enter a port name prompt, enter C:\Program Files\Siemens\CLN\syngoRadiology \Production\PRNTSRV.PRN

d. Click OK.

12. Click OK to close the Properties window.


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11. Maintenance Mode

After syngoWorkflow SLR has been installed, if you rerun the install, Install Shield will proceed inMaintenance Mode.During the install of syngoWorkflow SLR, a record of the install is placed in the following

directory:C:\Program Files\InstallShield Installation InformationEach syngoWorkflow SLR Install Shield Package will create a subdirectory similar to {B3351260-F9FE-44F7-8898-320356D0C3C6}. The files in this directory contain the information that is usedto run different options in Maintenance Mode. If this directory is removed, the Maintenance Modewill not be triggered. Please note that this is a hidden directory and can only be viewed if the viewaccess to hidden files is granted.

11.1 Modify

The Modify option allows you to add or remove selected components based on what is checked(add) or unchecked (remove).1. From the Maintenance Mode window, select Modify. The Select Components window

opens with the current installed syngoWorkflow SLR already selected (checked).

2. If you do not wish to uninstall the already-installed components, leave them selected. Ifyou wish to remove one already-installed component, deselect it. To install a newcomponent, select it.

3. Click Next. The install or remove will begin.

4. When the modify is complete, you will be prompted to reboot.

5. Click Finish to complete setup.

Caution: If an application is not selected and is already installed, if you deselect it and runmodify, it will uninstall the application.Example: If syngoWorkflow SLR is already installed in Production and you wishto install the same in Training, when the selection window opens, Production willalready be selected. If you deselect it and select Training, then syngoWorkflowSLR will be installed in Training and removed from Production.

11.2 Repair

The Repair option allows you to repair or reinstall any already-installed component (for example,syngoWorkflow Production, syngoWorkflow Training or syngoWorkflow Test).You will not be prompted for the components to repair/reinstall. The application will be reinstalledback to the image that Install Shield previously installed. If any hot fixes have previously been

applied, they will need to be reapplied.1. From the Maintenance Mode window, select Repair.

2. Click Next. The reinstall of the application will begin. When the repair completes, you willbe prompted to reboot.

3. Click Finish to complete the setup.


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11.3 Remove

The Remove option will remove all installed components, except Sybase and MS AccessRuntime. You will not be prompted for which components to uninstall.1. From the Maintenance Mode window, select Remove.

2. Click Next. The removal of the application will begin. You will be prompted to confirm FileDeletion.

3. Click OK to continue with the uninstall. When the remove completes, you will beprompted to reboot.

4. Click Finish to complete the uninstall.


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12. Uninstalling syngo Workflow SLR, MS Access,Sybase