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User Guide Additional handset and charger Synergy 2100 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. CALLER DISPLAY IS ONLY AVAILABLE WHEN REGISTERED TO THE SYNERGY 2150 DIGITAL TELEPHONE ANSWERING MACHINE. YOU MUST SUBSCRIBE TO YOUR NETWORK PROVIDER’S CALLER DISPLAY SERVICE BEFORE YOUR SYNERGY 2100 WILL DISPLAY THIS INFORMATION

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  • Synergy 2100 - Edition 3 – 31st May ’00

    User GuideAdditional handset and charger

    Synergy 2100

    This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

    This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

    CALL

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    IDER

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    Synergy 2100 1/6/2000 3:07 pm Page 1

  • Please open this page for an ‘at a glance’guide to your Synergy 2100.

    Synergy 2100 - Edition 3 – 31st May ’00144 x 172mm Foldout 1/6/2000 3:10 pm Page 2

  • Please open this page for a further‘at a glance’guide to your Synergy 2100.

    Synergy 2100 - Edition 3 – 31st May ’00142x172 Fold Out 3/7/00 12:45 pm Page 2

  • Please open this page for a further‘at a glance’guide to your Synergy 2100.

    Synergy 2100 - Edition 3 – 31st May ’00142x172 Fold Out 3/7/00 12:45 pm Page 2

  • Talk

    Press to make andanswer calls or to usein handsfree mode.

    End

    Press to end a call.Press to step backthrough options menu.

    Keypad

    Power/Secrecy

    Switches the handseton and off.

    During a call, mutesyour voice so yourcaller cannot hearyou, and you can talkprivately to someoneelse in the room.

    Locks the keypad soyou cannot press thebuttons accidentally.

    Phonebook

    Scrolls down throughthe display.

    Displays the directory.

    Options

    Opens the set up menu.

    Confirms setting you want.

    Del

    Scrolls up throughthe display.

    Deletes.

    LNR

    Press to redial thelast number called.

    Inserts a Pause whenstoring a number inthe memory.

    Recall

    Used to access someBT Select Services and when using your phone with a switchboard.

    Int

    Lets you make aninternal call or transfera call.

    At a glance

    Synergy 2100

    1

    Synergy 2100 - Edition 3 – 31st May ’00142x172 Fold Out 3/7/00 12:45 pm Page 1

  • VIP

    View

    Delete old

    HS setting Ext ringer

    Int ringer

    Language Deutsch

    English

    Francais

    Key toneOn

    Off

    On

    Off

    Base 1-4

    Melody

    Volume

    Melody

    Volume

    Melody

    Volume

    No priority

    Handset 1-5

    NO

    HS

    PSTN

    PBX

    100MS

    Others

    Tone

    Pulse

    Notepad View

    Save

    Base setting

    TAM setting

    Waiting…

    Base PIN:

    Select base Best base

    Base 1-4

    Show base Base name

    Set new name

    Registration Base 1-4

    Phone bookName:

    Tel. number:New entry

    Delete all

    Flash time

    Base ringer

    HS priority

    Call barring

    Remove HS Handset 1-5

    Dial mode

    Network

    Change PIN New PIN

    PSTN prefix PSTN prefixnumber

    Change entry

    Delete entry

    Dial entry

    Italiano

    Espanol

    Caller ID

    Message

    Call Screen

    Memo

    Play

    Delete old

    Save

    Delete

    VIP 1

    VIP 2

    Message screen

    Only when telephoneanswer maching isanswering

    See next page.

    }Note: Only withSynergy 2150

    2

    Synergy 2100 - Edition 3 – 31st May ’00

    Synergy 2100

    MENU STRUCTURE

    143 x 172mm Foldout 1/6/2000 3:10 pm Page 1

  • MENU STRUCTURE FOR THE ANSWERING MACHINE

    Synergy 2100 - Edition 3 – 31st May ’00

    Handsfree

    Skip backward

    Delete (messages)

    Play

    Skip forward

    Stop

    Record memo

    3

    Tam setting Speaker Volume 0123

    Day/Time Day: 1234567Time: 00:00

    TAM mode Ans/Record

    Announce Ans/Record

    Ring counts 246

    Play

    Change

    Verbal on

    off

    Remote PIN PIN

    Delete

    Play

    Change

    Delete

    Answer only

    Answer only

    *TAM off

    0000

    Answering machine features

    The answering machine functions and Caller Display will only apply if you have registered your handset to a Synergy 2150 base station.

    144 x 172mm Foldout 1/6/2000 3:10 pm Page 1

  • 4

    Display symbols

    L INT

    1 2 3 4 5 6 8 9 10 117

    1. Indicates programming mode.2. Telephone answering machine

    on/off/messages (when flashing)**.3. External line is in use.4. Handset in use.5. Indicates an internal call or when

    transferring a call to another handset.6. Secrecy feature is on. Your caller

    cannot hear you.7. Battery status indicator.8. Confirms active signal between

    handset and base.9. Handset loudspeaker.10. Handset number.11. A new call has been received**.

    *Will also flash in registration mode.**Only with Synergy 2150

    Synergy 2100 - Edition 3 – 31st May ’00

    1

    Charging Cradle

    1. Indicates handset charging.

    Synergy 2100 1/6/2000 3:07 pm Page 2

  • 5

    Synergy 2100 - Edition 3 – 31st May ’00

    In this guide

    At a glance 1

    Key features 6

    Introduction 7Unpacking your Synergy 2100 additional handset and charger 8

    For your records 8

    Safety instructions 9

    Setting up 10Registering a new Synergy 2100 handset with the base station 12

    Using your Synergy 2100additional handset 15

    Maintenance 18

    Help 19

    Technical information 21

    Technical specification 22

    Index 24

    Hints and tips boxesIn this user guide, we’ve included helpful tips and useful notes. They are shown in

    a white box like this.

    Synergy 2100 1/6/2000 3:07 pm Page 3

  • 6

    Key features

    KE

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    Enhanced call clarity

    Highly advanced digitaltechnology (DECT) ensures

    much clearer calls than the older style phones.

    Make internal and external calls at the same time

    With the maximum of fivehandsets registered to the

    base station, your Synergy system letsyou use all of them together. Onehandset can be making an external callwhile the other four handsets are beingused to make separate internal calls.

    Up to five handsets work from one base

    You can make internal callsbetween handsets, transfer

    an external caller to another handsetand hold three way calls between twohandsets and an external caller.

    20 name and number directory

    Store up to 20 of your mostimportant or frequently

    dialled names and numbers in thephonebook. It’s then easy to displayand dial numbers in the phonebook.Each handset has an individualdirectory.

    Excellent handset range

    Under ideal conditions youcan use your Synergy 2100

    handset at up to 300 metres from the base station outside, or up to 50 metres inside.

    Synergy 2100 - Edition 3 – 31st May ’00

    Handsfree via handset

    This function lets you keepyour hands free, for example,

    to take notes. It also enables others in the same room to hear and join inthe call.

    Handset ringer priority

    If you are using more than onehandset on your base station, you canselect one handset to ring before allthe others. You can then set thenumber of rings it will make before theother handsets start ringing.

    Synergy 2100 1/6/2000 3:07 pm Page 4

  • 7

    Introduction Your Synergy 2100 has been designed for ease of use and madeto the high standards set by BT.

    Please read the instructions carefullybefore use and retain this user guidefor future reference.

    DECTBy purchasing the Synergy 2100 younow own a product which combinesthe advantages of cordless operationwith the performance of a high qualitycorded telephone.

    Building up a phone systemYou can use up to 5 handsets witheither the Synergy 2120 or Synergy2150 base station without the need foradditional wiring.

    Int

    97 8

    64 5

    31 2

    0R

    Options

    LNR

    Del

    Synergy 2100

    Call WaitingPause

    WXYZ

    ABC DEF

    GHI JKL MNO

    PQRS TUV

    &./

    Secrecy

    +–

    Int

    97 8

    64 5

    31 2

    0R

    Options

    LNR

    Del

    Synergy 2100

    Call WaitingPause

    WXYZ

    ABC DEF

    GHI JKL MNO

    PQRS TUV

    &./

    Secrecy

    +–

    Int

    97 8

    64 5

    31 2

    0R

    Options

    LNR

    Del

    Synergy 2100

    Call WaitingPause

    WXYZ

    ABC DEF

    GHI JKL MNO

    PQRS TUV

    &./

    Secrecy

    +–

    Int

    97 8

    64 5

    31 2

    0R

    Options

    LNR

    Del

    Synergy 2100

    Call WaitingPause

    WXYZ

    ABC DEF

    GHI JKL MNO

    PQRS TUV

    &./

    Secrecy

    +–

    Int

    97 8

    64 5

    31 2

    0R

    Options

    LNR

    Del

    Synergy 2100

    Call WaitingPause

    WXYZ

    ABC DEF

    GHI JKL MNO

    PQRS TUV

    &./

    Secrecy

    +–

    Synergy 2150

    Charging

    In Use

    Power

    Page

    ImportantIf you wear a hearing aid, please

    note that the Synergy 2100 works by sending radio signals between the basestation and the handset. These signals

    can interfere with hearing aids, causing a humming noise.

    Synergy 2100 - Edition 3 – 31st May ’00

    INT

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    Synergy 2100 1/6/2000 3:07 pm Page 5

  • Int

    97 8

    64 5

    31 2

    0R

    Options

    LNR

    Del

    Synergy 2100

    Call WaitingPause

    WXYZ

    ABC DEF

    GHI JKL MNO

    PQRS TUV

    &./

    Secrecy

    +–

    8

    For your records

    For warranty purposes, proof ofpurchase is required, so please keepyour receipt.

    Date of purchase:

    Place of purchase:

    Serial number (on the underside of telephone base):

    Purchase price:

    Synergy 2100 - Edition 3 – 31st May ’00

    INT

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    ION

    Unpacking your Synergy 2100

    If anything is missing, please contactyour place of purchase immediately.

    ● Synergy 2100handset.

    ● Synergy 2100 charging cradle.

    ● HandsetBattery pack.

    ● Plug mounted, 13 amp mains adaptor.

    ● Belt clip

    Synergy 2100 1/6/2000 3:07 pm Page 6

  • 9

    Safety instructions

    Use only the approved batterypack supplied. Spare batteries– Item Code: 871996 are

    available from BT Shops and theSynergy Helpline 0845 602 1041.

    Do not try to use any other powersupply except the one provided,otherwise you may permanentlydamage your Synergy 2100. It may alsoinvalidate approval of this apparatus.To get a replacement Synergy 2100charging cradle power supply unit –Item Code 872040 – contact theSynergy Helpline 0845 602 1041.

    There is a slight chance yourphone could be damaged byan electrical storm. We

    recommend that you unplug yourSynergy 2100 from the mains powerand telephone socket during storms.

    The Synergy 2100 willproduce a certain amount ofheat during operation. Equally,

    the handset as well as any additionalchargers you purchase can also becomewarm during charging. We adviseagainst placing these products onantique, veneered or wooden surfacesas damage may occur.

    Do not use the Synergy 2100in damp, humid conditionssuch as bathrooms. Do not

    expose the equipment or batteries tofire and water.

    Do not dispose of usedbatteries with generalhousehold rubbish and do not

    burn them.

    Do not use the handsets inplaces where there areexplosive hazards.

    If you wear a hearing aid,please note that the Synergy2100 works by sending radio

    signals between the base station andhandset. These signals can interferewith hearing aids, causing a hummingnoise.

    Synergy 2100 can interfere with otherelectrical equipment, e.g. answeringmachines, TV and radio sets, clockradio/alarms and computers if placedtoo close. It is recommended that youplace your Synergy 2100 at least onemetre away from such appliances tominimise any risk of interference.

    Synergy 2100 - Edition 3 – 31st May ’00

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    Synergy 2100 1/6/2000 3:07 pm Page 7

  • To wall mount your Synergy 2100charger, see page 23.

    Plug the power cable into the powersocket on the under side of yourSynergy 2100 charging cradle.

    10

    Setting upFollow these steps to set up your Synergy 2100 handset andcharger ready for use.

    Please noteThe Synergy 2100 has a range of

    up to 300 metres outdoors and up to 50 metres indoors. It is possible that the range may be affected by being near water (e.g. large ponds, lakes and the sea) as well as large metal

    objects (e.g. radiators, metal partitionwalls and steel girders).

    The Synergy 2100 uses a nickel metalhydride (NiMH) battery pack supplied.Take care to connect the battery asshown and replace the battery cover.

    1Install the rechargeablebattery in the handset

    2 Connect the power cable

    Synergy 2100 - Edition 3 – 31st May ’00

    Plug the adaptor into the mains powersupply and switch on. The charginglight comes on.

    SE

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    UP

    Synergy 2100 1/6/2000 3:07 pm Page 8

  • 11

    3Charge the handset batteryfor at least 16 hours

    Before you use your Synergy 2100 forthe first time, it is important to havethe handset battery fully charged. We recommend that you leave theSynergy 2100 on charge for at least 16 hours.

    Place the handset on the chargingcradle, when charging, the batterylevel symbol is shown. It flashesduring charging. Once the handset isfully charged, the display shows a fullbattery symbol.

    0-50%

    0%

    (flashing)

    50 -100%

    100%

    Battery levels

    Battery low warning.If the handset battery symbol isempty and flashing, and you hear awarning beep every 10 seconds, youwill need to recharge your handsetbefore you can use it.

    Battery performance

    After charging your Synergy 2100handset for the first time, subsequentcharging time for the battery isapproximately 4-5 hours. Battery andcase may become warm duringcharging. This is normal and notdangerous.

    Under ideal conditions, the handsetbattery should give about 12 hourstalktime (7 hours in handsfree mode)or 150 hours standby on a singlecharge.

    Please note, however, that a newNiMH battery does not reach its fullcapacity until it has been in normaluse for several days.

    Please note that while the NiMHrechargeable battery can be expectedto give years of service they do notlast forever.

    Their actual lifespan depends on how heavily they are used but overtime, their capacity to recharge willbegin to diminish and they willeventually need replacing.

    Synergy 2100 - Edition 3 – 31st May ’00

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    Synergy 2100 1/6/2000 3:07 pm Page 9

  • 12

    Registering a new Synergy 2100 handset with the base station

    It is essential that you register yourhandset with your Synergy base stationfor it to work.

    This and each further additionalhandset you purchase must beregistered at the base station in orderfor them to work.

    As well as your original handset, youcan register up to a further 4 additionalhandsets to your Synergy 2120 or 2150base station.

    The system allows internal callsbetween the handsets while a third ismaking an external call.

    The instructions in this section are forregistering an additional Synergy 2100handset with one base station. If youhave a system with more than one basestation, please follow the procedure inthe section “Operating with additionalbase stations” in your main Synergybase station user guide.

    If you have a Synergy 2120 or Synergy 2150, it comes supplied withone handset which is automaticallyregistered as handset number one.

    Please noteWhen switched on, a new additional

    handset will display Not SUB. This tells you that the handset is not yet registered with the base station.

    5To register your new handsetto the base station

    At the base station:Press the PAGE button andhold for at least 10 seconds,until you hear the validationtone, then release the button.

    The In Use LED on the basewill flash repeatedly. Youmust register the handset inthe next 10 minutes.

    At the handset:

    Until the display flashesRegistration.

    Press to display the availablebase station names BASE 1-4.

    If your handset is already registered to another base then the display shows *next to the base name.

    Options

    Options

    Page

    Synergy 2100 - Edition 3 – 31st May ’00

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    Synergy 2100 1/6/2000 3:07 pm Page 10

  • 13

    When a free base stationnumber is displayed. Displaythen shows Searching andthe base station number.

    When the handset hasdetected the base stationsignal, it gives a confirmationring. You are asked to enterthe base station PIN.

    Display shows Base PIN.

    Enter the 4-digit base PIN station PIN.

    The pre-set PIN is 0000.

    The LED will stop flashing unless there are new messages.

    The display shows thenormal standby setting whenthe registration process iscompleted.

    The handset is automaticallyregistered with the nextavailable handset number.This number is shown on thedisplay as HS 2, 3, 4 or 5.

    Options

    Please noteIf the registration process fails, the

    handset display shows Not SUB and you should begin the process again.

    Customer Helpline0845 602 1041

    6 To de-register a handset

    Press buttons in the order shown

    You can use your handset tode-register another handsetfrom a base station. Youcannot de-register thehandset you are using fromthe base station you are using.

    Until display flashes Basesetting.

    Display shows Base PIN.

    PIN Enter the 4-digit base stationPIN, the pre-set PIN is 0000.

    Until the display showsRemove HS.

    Options

    Options

    Options

    Del

    Del

    Synergy 2100 - Edition 3 – 31st May ’00

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    Please noteYou can change the 4 digit base station PIN, see your main user

    guide for details

    Options

    Synergy 2100 1/6/2000 3:07 pm Page 11

  • 14

    Until the handset numberyou want to de-register isflashing.

    To confirm.

    You will hear a confirmation tone and the display will return to Remove HS.

    Press to return to standby mode.

    Options

    Del

    Options

    Synergy 2100 - Edition 3 – 31st May ’00Synergy 2100 1/6/2000 3:07 pm Page 12

  • 15

    Using your Synergy 2100additional handset

    Press buttons in the order shown

    Press and hold the POWERbutton until the display goes blank. The handset isnow off.

    Press the POWER buttonagain. You hear two beeps.The display flashesSearching and then showsthe standby screen.

    To switch your handset ONand OFF

    Secrecy

    Secrecy

    Synergy 2100 - Edition 3 – 31st May ’00

    Press the INT button. Displayshows the INT symbol andInternal.

    Enter the handset numberyou want. Display shows the number and the calledhandset rings.

    To call another handset

    Int

    Your caller is put on hold andyou hear the dialling tone.

    KEYPAD Enter the handset number towhich you want to transferthe call. When the handset isanswered press the ENDbutton and the call is transferred.

    If the handset is notanswered, press the INTbutton to speak to the caller again.

    To transfer an external call toanother handset

    Int

    US

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    All of the features of the Synergy 2120 and Synergy 2150 are available on yourSynergy 2100, depending on which base station you have your additional handsetregistered to. Please refer to your main user guide for operational instructions.

    Press the END button to end the call.

    Synergy 2100 1/6/2000 3:07 pm Page 13

  • To use handsfree

    This function lets you keepyour hands free, for example,to take notes, It also enablesothers in the same room tohear and join in the call.

    Note: This function is onlyavailable if you have aSynergy 2150 base station.

    When making your call theL is displayed on the handset.This has then establishedyour call.

    Press and hold for 1 second.

    The loudspeaker symbol will be displayed. You willnow hear your caller on thehandset speaker.

    Display will show Volume1 2 3. The number flashingis the current setting. Use to adjust the level, 1 is quiet, 3 is loud.

    To confirm.

    To switch off :

    Press and hold for 1 second.

    The loudspeaker symbolwill disappear from the display.

    Press to end the call.

    16

    You can talk to one externalcall and another internalcaller at the same time onyour Synergy handset.

    During a call with an externalcaller:Your caller is put on hold andyou hear a tone.

    KEYPAD Enter the handset number towhich you want to transferthe call. When the handset isanswered.

    Press and hold the # buttonfor a few seconds until thedisplay clears. You can nowstart your three-wayconversations.

    To hold a three-way conversation

    Int

    Synergy 2100 - Edition 3 – 31st May ’00

    Options

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    Synergy 2100 1/6/2000 3:07 pm Page 14

  • 17

    To set the handset priority

    If you are using more thanone handset on your basestation, you can select onehandset to ring before all theothers. You can then set thenumber of rings it will makebefore the other handsetsstart ringing.

    Until the display flashesBase setting.

    PIN Enter the 4-digit base stationPIN. Original setting 0000.

    To scroll through and selectHS Priority.

    To confirm.

    To scroll through the options:No priority - all handsetsring at the same time.Handset 1-5 - the selectedhandset rings first.

    To confirm the displayedsetting. Display flashesRing (1-99).

    KEYPAD Enter the number of ringsyou want the selectedhandset to ring before theother handsets.

    To confirm.

    Options

    Options

    Options

    Options

    Options

    Del

    Options

    Del

    Del

    US

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    AL

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    Synergy 2100 - Edition 3 – 31st May ’00Synergy 2100 1/6/2000 3:07 pm Page 15

  • 18

    Maintenance

    Simply clean your Synergy 2100 with adamp cloth (not wet) or an antistaticwipe. Never use a dry cloth as thismay cause a static shock. Pack the unit securely, preferably in

    the original packaging. All parts mustbe returned including the mains poweradaptor. We cannot take responsibilityfor goods damaged in transit.Within guarantee

    If you experience a problem with yourSynergy 2100 you should contact theSynergy Helpline on 0845 602 1041.Calls are charged at local call rates. If the problem is not remedied, you willbe advised to contact your originalpoint of purchase.

    Some retailers offer extended warrantyschemes for cover outside the initial12-month period. Please ask them fordetails.

    Outside warrantyIf your Synergy 2100 needs repair after the warranty period has ended,contact Techlogic 01672 564444 forinformation on our recommendedrepair agents.

    General

    Service

    If you have to return yourSynergy 2100 additionalhandset and chargingcradle

    Synergy 2100 - Edition 3 – 31st May ’00

    MA

    INT

    EN

    AN

    CE

    Synergy 2100 1/6/2000 3:07 pm Page 16

  • 19

    Help

    Emergency callsThe emergency services can be

    contacted in the UK by dialling 999or 112 which is valid in any country

    that is a member of the Europeancommunity.

    Please noteIf your Synergy 2100 is connected to a switchboard/PBX, you may have

    to dial an access number before 999 tocontact the emergency services. Someswitchboards cannot dial out during

    a power failure.

    The Synergy 2100 will not work when the power fails. Alternativearrangements should be made for

    access to emergency services.

    Spare batteries (Item Code 871996)are available from BT Shops or contactthe Synergy Helpline 0845 602 1041.

    Do not immerse batteries in water orthrow them into a fire, or dispose ofthem with ordinary domestic refuse.

    BT accepts no responsibility for damagecaused to your Synergy handset byusing any other type of battery.

    No display appearsThe battery may be flat or dead.Recharge or replace the battery.

    No dial toneIs the telephone line cord plugged intothe phone socket?

    Check that the base station is connectedto the mains power and switched on.

    You cannot link up with the base stationIf the display shows Not SUB, thehandset must be registered with theSynergy base station. See page 12.

    Is the display flashing ?

    The mains power cable may not beconnected at the base or switched on.

    Are you in range of the base station?

    Replacing the handset batteryAfter a time, you may find that thehandset battery is running out ofcharge more quickly. This is a standardsign of wear and the battery will needreplacing.

    Synergy 2100 - Edition 3 – 31st May ’00

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    Synergy 2100 1/6/2000 3:07 pm Page 17

  • 20

    Battery could be low or flat.

    If using more than one base station,check that you are connected to thecorrect base see your main Synergyuser guide for “Operating withadditional base stations” or see yourmain user guide for details.

    Buzzing noise on my radio, TV,computer or hearing aidSometimes, your Synergy 2100 caninterfere with other electricalequipment if it is placed too close.

    It is recommended that you place yourSynergy base station and otherSynergy handsets at least one metreaway from such appliances to avoidany risk of interference.

    The charging cradle does not appear tobe workingCheck that:• the power adaptor is properly

    plugged in to the charging cradle• your handset has slotted correctly

    into the charging cradle• the battery is correctly fitted into

    the handset

    Are you using the correct poweradaptor?Synergy 2100 charging cradle powersupply is Item Code 872040.

    Synergy 2100 - Edition 3 – 31st May ’00

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    HelplineIf you are still experiencing difficulty,

    call the Synergy Helpline 0845 602 1041.

    Synergy 2100 1/6/2000 3:07 pm Page 18

  • 21

    Technical information

    EnvironmentYour Synergy 2100 should be kept free ofdust, moisture, high temperature, vibrationand should not be exposed to directsunlight. Do not stand it on carpets or othersurfaces which generate fibres or place itin locations which prevent the free flow ofair over its surfaces.

    If the power fails Alternative arrangements should be madefor access to emergency services.

    How many phones can you have?All items of telephone equipment have aRinger Equivalence Number (REN), whichis used to calculate the number of itemswhich may be connected to any onetelephone line. The Synergy 2100 has aREN of 1. Any other instrument providedby BT may be assumed to have a REN of 1unless otherwise stated. A total REN of 4 is allowed.

    Connection to the BT telephone networkSynergy 2100 is fully approved forconnection to the BT network provided it is used according to the instructions in thisguide. The telephone lines must provideMulti-frequency (Touch Tone) diallingcapabilities.

    It may be connected to Direct ExchangeLines and switchboards (PBXs) with newplan (plug and socket) arrangements.

    Connecting to switchboardsSynergy 2100 is only approved for use witha compatible switchboard including thosewhich do not provide secondary proceedindication.

    If you would like a list of suitableswitchboards, contact BT on 154.

    If you do not have a compatible switchboard,it cannot be guaranteed that the productwill operate correctly under all possibleconditions of connection. If you have anydifficulties, contact BT on 154.

    Generally, Synergy 2100 can be connectedto any switchboard where a simple moderntelephone can be used to make and receivecalls. Synergy 2100 is suitable forconnection to switchboards which returnsecondary proceed indication.

    WarningThe apparatus is designed to be

    operated in a normal office or domesticenvironment where the relativehumidity does not exceed 75%.

    It should not be used in bathrooms or near water.

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  • Standard DECT, GAP

    Number of channels 120 duplex channels

    Radio frequency range 1880 MHz to 1900 MHz

    Duplex method Time-division multiplexing. 10 ms frame length

    Channel spacing 1728 kHz

    Bit rate 1152 kbit/s

    Modulation GFSK

    Voice coding 32 kbit/s

    Transmitted power 10 mW, average output per channel

    Range Up to 300 metres outdoors (uninterrupted lineof sight)Up to 50 metres in buildings

    Operating time, mobile unit Standby: up to 150 hours(with fully charged battery) Phone in use: Up to 12 hours

    Handsfree: Up to 7 hours talktime.

    Permitted ambient conditions 0˚C to 55˚C – Handset; 5˚C to 45˚Cfor operation (maximum) Base; 15% to 90% rel. humidity

    Permitted storage temperature –10˚C to +60˚C

    Signalling method DTMF and PULSE

    Signal key function Timed Break Recall

    Handset dimensions 151mm x 46mm x 30mm (L x W x H)

    Weight Handset: 115g (With Battery)

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    Technical specification

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    If wall mounting your Synergy 2100,use this guide for position.

    • Make sure that you are not drillinginto any hidden wiring and checkthat the power cable will reach fromthe mains socket to the charging cradle.Switch the power adaptor off at themains and remove the adaptor plugfrom its socket.

    • Drill two holes 25mm deep using a3mm drill, 24mm apart to take thewall plugs.

    • Put wall plugs into the drill holesand then insert both screws. Leave2-3mm between the head of the screwand the wall. You are now able tomount the charging cradle.

    • Fit the charger onto the two screws.If necessary, tighten or loosen thescrews for the best fit.

    • Put the handset back in the charging cradle and switch the power back on at the wall socket.

    Wall-mounting template

    24 mm

    WALL

    WALL PLUG SCREW

    24mm

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    Index

    At a glance 1Answer machine menu 3Base station 12Batteries

    charging 11installing 10levels 11low warning 11performance 11replacing 19

    Building up a phone system 7DECT 7Display symbols 4Emergency calls 19General 18Guarantee 18Handset

    call another handset 15de-register 13handset priority 17handsfree 16maintenance 18menu 2on/off 15register 12three-way call 16transfer external call 15

    Help 19-20Helpline 13, 20Introduction 7Key features 6Maintenance 18Menu structure 2-3Power cable 10Range 10Records

    date of purchase 8serial number 8purchase price 8contents of box 8

    Registering your handset 12Returning your Synergy 2100 18Safety instructions 9Service 18Setting up 10Technical information 21Technical specification 22Unpacking 8Wall-mounting 10, 23Warranty 18

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  • CE compliant to 89/336/EEC(EMC Directive) & 73/23/EEC(Low Voltage Directive)

    Offices worldwideThe telecommunications services described in this publicationare subject to availability and may be modified from time to time. Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract.Nothing in this publication forms any part of any contract.

    Touchtone™ is a registered trade mark ofBritish Telecommunications plc in the UK.

    © British Telecommunications plc 2000.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.Designed by: The Art & Design Partnership Limited.Printed in China. Synergy 2100. Issue 1 (5/00) 2

    Printed on paper which meets international environmental standards.

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