www.symphonyteleca.com

SYMPHONY TELECA’S HEALTHCARE SOFTWARE SERVICES

HEALTHCARE SERVICES

www.symphonyteleca.com

Meet the demands of the new Healthcare regulations with Industry tested

Frameworks, enhanced ROI, lowered Costs and robust Technology

As a Healthcare service provider/payer, to stay ahead of the game, you need to build on your core expertise and partners for success. Symphony Teleca can provide you with the expertise, support and solutions to accelerate your business in the highly competitive market. As a global healthcare solution provider, Symphony Teleca offers core services and solutions spanning tools and accelerators across the entire development life cycle, product management & ideation, Product Quality management, Storage, Analytics, mobile health, healthcare Cloud & SaaS capabilities providing cost-effective approaches to identify and seize high-growth opportunities in key markets and healthcare technologies.

Symphony Teleca brings substantial domain experience in healthcare, spanning the whole spectrum from clinical workfl ows, healthcare regulatory standards, healthcare Interoperability, medical device standards conformance, device communication mechanisms, security and privacy standards coupled with pre-built healthcare frameworks and data sets which can help you achieve market specialization and better address the needs and business challenges of your customers—resulting in new revenue and enhanced profi tability.

Besides this the Healthcare industry is lending itself to a technology revolution that will enable it to cope with the multifarious demands of its customers. Faced with such unprecedented trends, healthcare ISVs and enterprises are on an accelerated path to fulfi ll the technology needs of such a dynamic and fast-changing industry. Symphony Teleca brings services around new technology adoption, platform migration, cloud & SaaS migration, analytics, cutting-edge business intelligence solutions to improve operational effectiveness and predictability.

Proven experience in medical device standards conformance (e.g. 510k, FDA 21 CFR Part 11, FDA 21 CFR Part 820), Interoperability standards (e.g. DICOM, HL7, and CDISC), security and privacy standards (HIPAA, DIACAP).

Symphony Teleca Healthcare Capabilities:

1. Healthcare Providers & Payers • Exhaustive experience working with EMR, EHR, LIS, APLIS, Radiology Information Systems, Healthcare Insurance

companies and Imaging vendors.2. Healthcare Patient & Consumer

• Patient portals, Patient-Physician Interaction tools, Mobile apps for disease management, Social media tools and more.

3. Medical & Surgical devices • Connected health app, Embedded software, FDA compliance, 510k certifi cation and others.

4. Pharmaceuticals & Life Sciences • CRM tools for Sales rep, Enterprise mobility assessment, Genome sequencing and computer system validation.

Symphony Teleca Healthcare Technology Offering

Product QualitySymphony Teleca healthcare Product Quality management has enabled clients to reduce time to market by 40% and

cost reduction to 30% with signifi cant improvement in quality. Symphony Teleca has also helped clients to reduce R&D costs by adopting the Outcome Certainty model (that ensures guaranteed results), preventing defects from being introduced and removing them very early in the development cycle thereby ensuring higher product quality and improved customer satisfaction.

The product quality management offerings are being augmented by pre-built healthcare frameworks, healthcare data sets, HL 7 2.x to HL 7 3.x adaptors and lab setup.

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Product DevelopmentSymphony Teleca has helped clients in creating the next generation of software products and modernize the existing ones. Symphony’ Teleca’s core DNA is product development and offers range of services across the development life cycle such as:• Whiteboard to Market- Help customers with product ideation in creating new healthcare applications from conception

to delivery• Platform Modernization- from the old healthcare legacy apps to new technology adoption• User Experience (including Section 508 compliance)• Healthcare Cloud & SaaS migration

AnalyticsSymphony Teleca has helped companies create value across the entire spectrum of analytics –simple report creation, closed-loop, analytical decision-support, Advanced analytics like predictive modeling, Big data analytics. Symphony has its own award winning analytics platform which brings together the best of business intelligence, predictive analysis and planning capabilities.

Overview: Healthcare Analytics offering

Snapshot of Healthcare QA & Compliance offerings

V & V of ISV Applications

• ARRA Meaningful use testing

• EHR/PHR compliance

• e-signature

• Functional workfl ow testing

• Telemedicine Solutions

• Diagnostic Imaging

• Computer System Validation for Pharma ISV

Compliance Testing:

• FDA 510K Conformance

• FDA 21 CFR Part 11 Remediation

• FDA 21 CFR Part 820

• HIPAA Compliance

• GLP/GMP compliance

• ISO 13485

• ISO 14971

Interoperability Testing

• HL7

• DICOM

• ANSI 4010/5010

• ICD 9 and ICD 10

• EDI

• CDISC

Security Testing:

• DIACAP certifi cation security testing

• OWASP Top 10

• SANS Top 20

• Data Security

• Audit Trials

Reporting & Advanced Analytics

Leverage Analytics capabilities to develop solutions for

• Real-time healthcare analytics associated with clinical decision support

• Batch healthcare analytics associated with population and disease management

• STAR & HEDIS measure for the payer industry

• Health outcomes Analytics

Big Data Analytics

Leverage Big data solutions for

• Understand patient behavior associated with medications, compliance, adverse events etc.

• Understand Physician behavior associated with prescriptions, diagnosis & codes, medical

necessity, Rx variations & Health outcomes

• Healthcare pricing search engine catering towards CDHP

• Social media monitoring of health & pharma portals

• Compare drug data from clinical trials to publicly available genomes

Predictive Modeling

Leverage predictive modeling solutions for

• Clinical decision support system

• Personalized medicine

• Pharma Sales forecasting

• Drug pricing in managed markets

• Drug discovery process in pre clinical phase of clinical trials

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Connected Health Symphony Teleca’s provides services around mhealth that includes mobile enablement of healthcare applications, new product development, cloud enablement, wireless enablement, testing & certifi cation, Cross platform certifi cation, Usability engineering , device management services, end-to-end mobility management etc. Symphony has created IP’s around Enterprise mobility that has helped customers to adopt “build once and deploy many” strategy. Some of the offerings include: 1. New product development2. Wireless enablement3. Mobile applications

Some of our customers:

About Symphony Teleca:

Symphony Teleca Corporation, headquartered in Palo Alto, Calif., is the world’s fi rst services company dedicated exclusively to helping clients manage the global convergence of software, the cloud and connected devices. The company delivers innovative products combined with contemporary product development, systems integration, analytics and managed services to hundreds of organizations around the world. Symphony Teleca’s 6,100 employees support customers from 35 offi ces globally, including delivery centers in Asia, Australia, Europe and the Americas.

For more information visit www.symphonyteleca.com.

Core mHealth offerings

• Platform agnostic solutions for mHealth apps

• Usability - Section 508 compliance (for

elderly patients)

• mHealth Testing & Certifi cation services

(includes HIPAA, PHI)

• HL7 2.x to 3.x adaptors and connectors

Strategic mHealth offerings

Development of FDA approved Mobile Medical Apps

• Which mHealth app is a Mobile Medical app and requires 510 (k) approval

• Development & Regulatory testing for Mobile Medical app

• Provide FDA related documentation support

Mobile Readiness Assessment

• For readiness, score, performance and Usability

• Device Compatibility

• Accessibility assessment

• Network and data security assessment

Current mHealth credentials

• mHealth Interoperability testing for HL7, DICOM

& CDISC

• Cloud & SaaS enablement services for secured

PHI data

• Device, Content, App Management Services for

mHealth apps

• Real time access to health data

• Remote access to clinical data

• Treatment at point of care

• Patient self monitoring

• ePrescription

• Platform for community exchange

• Tele Medicine

• Medication compliance & reminders

Experience in developing mHealth features like

Overview: Connected Health offering