symbiosis for sustainability - we are together

7/27/2019 Symbiosis For Sustainability - We Are Together

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S Y MB IO S IS FO R S US T AI N AB I LI T Y - W E A RE T O GE TH E R

SUST

AINABILITY

REPO

RT

2007-08


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S y m b i o s i s f o r s u s t a i n a b i l i t y - W e a r e t o g e t h e r

S ymb io si s* i s ab ou t c lose a nd l on g t er m i nt er act io ns be tw ee n di ff er en t sp ec ie s.T h is r e la t io n sh i p i s s u ch t h at i t p r ov i de s r e al b e ne f it t o b o th s p ec i es .

S y mb i os i s i s t h e c o rn e rs t on e o f s u rv i va l a n d s u st a in a bi l it y f o r b o th t h e s p ec i es .

A s w e u nd er st an d N at ur e m or e, w e a re r ea li zi ng t ha t s ym bi os is i s e qu al ly i mp or ta nt f or

the evolution of species.

A s a m o ti f f o r o u r f i rs t S u st a in a bi l it y R e po r t t h er e fo r e, S ym b io s is i s r e so n an t .

R e so n an t w i th w h at w e t h in k S u st a in a bi l it y i s , a n d m u s t m e an f o r c o r po r at i on s .

R e so n an t w i th t h e d e ep , b e au t if u l c o mp l ex i ty o f n a tu r e a n d o f t h e h u ma n m i nd .

R e s o n a n t w i t h e m i n e n t l y p r a c t i c a l p u r p o s e s , w i t h t h e h e r e a n d n o w a n d w i t h

e v o l u t i o n t o t o m o r r o w .

*We pref er to stay wi th thi s cl ear use of the word symbi osi s. There are other i nterpretati ons and usages of symbi osi s but i n our understanding,we equate symbiosi s wi th mutual i sm (pl ease ref er the vi sual i n the nextpage).

SUSTAINA

BILITY

REPORT2007-08


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NEUTRALISM

COMPETITION

PARASITISM

COMMENSALISM

MUTUALISM


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L e ve l O n e : N e u t r al i s m

N e i t h e r s p e c i e s i s h a r m e d . N o c o n f l i c t , b u t n o

b e n e f i t s e i t h e r .

Level Two: Competition

N e it he r s pe c ie s t ru ly b en ef it s. C on fl ic t o ve r r es ou rc es .

No interaction.

L e ve l T h re e : P a r a s it i s m

O ne s pe ci es b ene fi ts , w hi le t he o th er i s h ar me d.

S pecies have begun to engage w ith others in w ays

b e yo n d c o nf l ic t , b u t t h e b e ne f it s a r e b a la n ce d b y l o ss e so n t h e o t h e r s i d e .

L e ve l F o u r : C o m m e n sa l i s m

One species benefits, the other is unharmed. Species have

f ou nd a w ay t o i nt er ac t w it ho ut c au si ng h ar m, b ut t he

benefitsare stillone-sided.

L e ve l F i v e : M u t u al i s m

B o th s pe ci es b en ef it . T hi s i s w he re t he m os t c om pl ex ,

a n d s t ab l e r e l a ti o n s h ip s a r e f o u n d in n a t u re .

3

AA g oo d su st ai na bi li ty r ep or t s ho ul d re fl ec t ' mu tu al is m' b et we ena c o rp o ra t i on a n d t h e s o ci e ty t h at i t i s a p a rt o f .

I t i s t h is s p ir i t o f m u tu a li s m t h a t i s e m be d de d i n W i pr o 's c o mm i tm e nt t o

s us ta in ab il it y; O ur c o mm it me nt i s b as ed o n a b ed ro ck o f v al ue s a nd

thoughtful, responsibleactions tow ards it stakeholders.

O u r r e po r t i s a l i vi n g d o cu m en t t h at t r ie s t o r e fl e ct o u r c o mm i tm e nt ,

o u r a sp i r a t io n s a n d o u r v i s i on f o r s us t a i n ab i l i t y. W e h a v e s e e n t h i s r e p or t

a s m uc h m or e t ha n a r ep or t; i t h as b ee n a n in e- mo nt h- lo ng d el ib er at e

e x er c is e o f r e in f or c in g s u st a in a bi l it y i n e v er y a s pe c t o f t h e o r ga n iz a ti o n.

I t h a s b e e n a n o t h er k e y s t e p i n c o n t i n u o u s o r g a n i za t i o n al d e v e lo p m en t .


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a n y b i o l og i s t s c o ns i d e r c o ra l r e e f s t o b e m o r e d i v e r s e a n d p r o du c t i ve t h a nt h e i r l a n d e q u i va l e nt s ; t h e r a i n fo r e st s . C o r al s ar e t h e o n l y a n i m al s o t h e rMt h a n h u m a ns t h at a re c a p ab l e o f b ui l d i ng s t r u c tu r e s t h a t c a n b e s e e n b y

spa ce . The G re a t Ba rri e r Re e f for i nsta nce i s constructe d from sma l l coral pol yps

t h a t t o g e th e r f o r m a n e a rl y 2 0 0 0 m i l e l o n g b a r ri e r r e e f.


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1. Letter from the chairman 7

2 . R e po r t p r of i le , s c op e , m e th o do l og y a n d

assu ranc e ap proach 11

3 . S u st a in a bi l it y - W i pr o' s p e rs p e ct i ve a n d

strateg y 19

4. Organization profile 29

5. W ip ro and its stakeholders 39

a . R ep ort p ro fi le

b . D et er mi n in g t h e s c o pe , c on t en t a nd b ou n da ry o f t he r ep or t

c . D at a m ea su re me nt t ec hn i qu es a n d p r o to co ls

d . O ur a pp ro ac h t o r ep or t a ss ur an ce

a . E co no m ic s us ta in a bi l it y

b . E co lo gi ca l s us ta i na bi l it y

c . S oc ia l s us ta in ab il it y

d . S u st a i na b i li t y p e rf o rm a n ce h i g hl i g ht s

e. P ri nci pa l g o al s

f . C om mi tm en t t o e xt er na l c ha rt er s a nd i n it i at iv es

a. S pir it of Wi pr o

b . W ip ro , t h e o rg an iz at io n

c . G ov er na nc e a n d m a na g em en t p ra ct i ce s

a . S t a ke h ol d er e n g ag e me n t f r am e w or k

b . W ip ro a nd it s e m pl oy ee s

c . W ip ro a nd t he c ur re nt / f ut ur e g e ne ra ti on s

d . W ip ro a nd it s c u st om er s

e . W ip ro a nd i ts i nv es to rs

f. W ip ro a nd i ts s up pl ie rs

g . W ip ro a nd t he s oc ie ty

h . W ip ro a nd t he g ov er nm en t / r eg ul a to rs

a . F ee db ac k & C om mu ni ca ti on

b . A ss ur an ce s ta te me nt b y D NV

a . I nd ex o f G R I i nd ic at or s

b . G lo ss ar y o f a cr on ym s

6 . A s su r an c e s t at e me n t & c o nt a ct

in form ation 85

7. In dex & glossar y 89

5

T AB LE O F C ON TE NT S

A s y ou r ea d t hi s r ep or t, y ou w il l c om e a cr os s t h e u se o f a cr on ym s a t

s e v e ra l p l a c es . P l e a se r e f e r S e c t io n 7 b t h a t c o n t ai n s a n e x t e ns i v e g l o s s a r y

o f t h e a c r o n y m s u s e d i n t h i s r e p o r t .

The sof tcopy of the report i s avai l abl e atthe f ol l owi ngl i nk http ://www.wip ro.com/inve stors/sustainabilityatwip ro.htm


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* S o u rc e : c o r a l . o r g a n d n a t ur e . o r g

t i s e sti ma te d tha t cora l re e fs provi de $375 bi l l i on pe r ye a r a round the worl d i n

g o o d s a n d s e r v i c es . I f t he p r e se n t r a t e o f d es t r u c ti o n c o n t in u e s, 7 0 % o f t he

worl d's cora l re e fs wi l l be de stroye d by the ye a r 2050. *I


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L ET TE R F RO M T HE C HA IR MA N

7

De ar Fe llow S t ak e h olde r s,

E c ol o gi c al s u st a in a bi l it y i s e a si e st c a pt u re d i n t h e t h ou g ht ' o ur c u r r en t

n ee ds s ho ul d be m et w it ho ut i mp ai ri ng t he m ea ns f or t he f ut ur e

g e ne r at i on s t o s a ti s fy t h ei r n e ed s '. S o ci a l s u st a in a bi l it y r e fl e ct s a s o ci e ty

w h e re t h e r e i s d i g n i ty f o r e v e r y i n d i v i d ua l .

I n i t s h i g h es t f o r m, t h i s v i e w m u s t e n c o m p as s a l l s p e ci e s , a l l o f n a t u r e.

While there is surely a higher ethical and m oral im perative for ecological

a n d s o ci a l s u st a in a bi l it y , e v en a v e ry b a si c u n de r st a ti n g c o mp e ls u s f o r

d e f i n it i v e a n d q u i c k a c t i o n .

T h e i d e a o f ' T ri p le B o tt o m- l in e ' i . e . f o cu s in g o n p e op l e, p l an e t a n d p r of i t ,

w h ic h e m er g ed i n t h e l a st d e ca d e, c a pt u re s c r is p ly t h e t h r e e i m p e ra t iv e s

that m ust drive business.

Businesses focusingsolelyon profitsreducetheirchanceof longterm survivalby

ignoringthe ecologicaland social costs; thisis thepopularview .While agreeing

w i th t h is , we a l so b e li ev e t h at a d dr es s in g e co l og i ca l a n d s o ci a l c h al l en g es

providesus w ithprofitablebusinessopportunities notonly in the longrun, but

a l so i n t h e s h o rt r u n. W e b e li e ve t h is i d ea h a s r i g h tl y g a in e d m o m en t um , a n d

today it is visible in the form of framew orks advocated by Global Reporting

Initiatives,orGRIfram ew orkasitisbetterknow n.

Wipro has decided to adopt the GRI fram ew ork for reporting on all the

three aspects - ecological, social and econom ic perform ance from the

y e ar 2 0 08 . T h is r e po r ti n g i s i n a d di t io n t o t h e e x is t in g r e po r ti n g s y st e m

f o l l ow e d b y W i p r o o f a n n u a l r e p o r ts a n d q u a r t e r ly r e s u lt s .

W h y t h i s r e p or t ?

B i r th of t h e i d ea We have alw ays felt and believed that w e m ust act responsibly - tow ards

e v er y th i ng . W e h a ve t r ie d t o d o t h is w i th s i nc e ri t y a n d a l wa y s w i th t h e

k n o w le d g e t h a t w e c a n i m p ro v e o n t h i s d i m e n s io n , a s o n e v e ry t h i n g e l s e .

I t's a t o ur c or e - Ac ti ng wi th S en si ti vi ty b y b ei ng Th ou gh tf ul a nd

R e sp o ns i bl e a n d h a vi n g U n yi e ld i ng I n te g ri t y a r e d e e p ly a p a rt o f S p ir i t o f

Wipro, our Values.

T h is n o ti o n o f b e in g R es p on s ib l e h a s m a ni f es t ed i t s el f i n m a ny w a ys a t

Wipro - in conducting business w ith fairness and integrity, in corporate

g o v e rn a n c e a n d t r a n sp a r e nc y , a n d i n o p e r at i n g p r a c t i c es .

T h e o p er a ti n g p r ac t ic e s o f o u r b u si n es s es h a ve c o nt i nu o us l y e v ol v ed

b e ca u se o f t h is b e li e f f r om th e d e ca d es o l d f o cu s o n ( e .g . ) c o ns e rv i ng

p a p e r b y r e u s in g e n v e lo p e s, i n c r ea s i n g u s a g e o f e n v i ro n m e nt a l l y f r i e nd l y

f u rn a ce f u el s i n o u r Co n su m er C a re B u si n es s t o o u r la t es t i n it i at i ve s i n

m a n a gi n g e - w a s t e t h r o u g h o u r P C B u s i ne s s .

A s m uc h a s o ur op er at in g p ra ct ic es h av e e vo lv ed , o ur th in ki ng a nd

c o n s ci o u s ne s s h a v e a l s o e v o l ve d o v e r t h e w h o l e n o t i o n o f R e s p on s i b i li t y .

I t h a s b e e n a c o n t in u i n g j o u r n e y, w i t h s o m e s i g n if i c a n t m i l e s t on e s o v e r t h e

l a s t d e c a d e .

O v e r t h e l a s t d e c a de , W i p ro h a s c o n s ci o u s ly e n g a g ed w i t h i s s u es t h a t g o

b e y on d i m m ed i a t e e c o n o m i c g a i n s a n d a r e o u t o f t h e s t a n da r d r e a l m o f b us i ne s s . W e h a ve d o ne t h is b y i n te r ac t in g a n d w or k in g w i th s o ci a l

thought leaders to try to contribute in building a just, hum ane and

equitable society.

T h e s e i n t e r a c t io n s a n d i n i t i at i v e s h a v e t a k e n t h e f o r m o f W i p r o A p p l y i n g

T h o u gh t i n S c h o ol s , M i s s i o n 10 X a n d W i p r o C a r e s .

Wipro Applying Thought in Schools is a focused initiative tow ards

s y s t em i c r e f o r m i n s c h o ol e d u c at i o n i n I n d i a , t o i m p r ov e t h e q u a l i t y o f o u r

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e d u c at i o n . A p a r t n er s h i p o f o v e r 3 0 o r g a n iz a t i on s w i t h s p e c i f i c

p r oj e ct s o n t h e g r ou n d i s a t t h e c o r e o f t h is i n it i at i ve i n vo l vi n g

over 1000 schools across17 states.

D i st i nc t f r om W i pr o A p pl y in g T h ou g ht i n S c ho o ls , W i pr o

C a re s i s a c o ll a bo r at i ve i n it i at i ve o f W i pr o a n d i t s e m p l oy e es -c o nt r ib u ti n g m a na g er i al e x pe r ti s e, c o ll e ct i ve k n ow l ed g e a n d

m o n ey i n c o m mu n i t y d e v e l op m e n t, w h e r e e v e r w e o p e r a t e .

M is si on 10 X i s o ne o f o ur qu a nt um in no va ti on p ro je ct s.

Q u a n t um i n n o va t i o n s t a r t s w i t h f i g u r in g o u t w h e r e y o u w a n t t o

b e. I t i s a bo ut o ur a sp ir at io ns a nd M is si on 10 X i s o ne o f o ur

a s p i ra t i o na l p r o j ec t s . M i s s io n 1 0X a i m s a t p r o mo t i n g s y s t em i c

c h a n g es t o c u r r en t t e a c hi n g - l ea r n i n g p a r a d ig m s i n E n g i n ee r i n g

E d uc a ti o n i n c o ll a bo r at i on w i th t h e a c ad e mi a . L a un c he d i n

2 0 07 , M i ss i on 1 0X i s f o rm e d a s a n o t- f or - pr o fi t t r us t a n d i t s

v i s i on i s t o e m p o w e r 1 0 , 0 00 f a c u l t y m e m b e r s b y 2 0 1 0.

Wipro Applying Thought in Schools, Wipro Cares andM i s s io n 1 0 X f o c u s o n b a s i c i s s u e s o f s o c ie t y a n d c o m mu n i t y . I n

the last tw elve m onths, w e have felt the need to add to the

three initiatives of Wipro. We have felt the need to add a

c o m p r e h e n s i v e i n i t i a t i v e o n e c o l o g i c a l s u s t a i n a b i l i t y ,

s h a r pe n i n g a n d e n a b li n g o u r f o c u s o n t h e t r i p le b o t t o m- l i n e i n

our core business.

O u r v i e w i s t h a t f u n d a me n t a l e c o l o g ic a l a n d s o c i a l c h a n ge d o e s

n o t h a p p en o v e rn i g h t , n o r c a n i t h a p p e n m e r e l y t h r o u g h p o l i cy

c h a n ge s . W h i l e p o l i c i e s a r e e s s en t i a l a n d d o f a c i l i t a t e c h a n g e ,

they are not adequate in kick starting change. Real change

b e gi n s w i th s m al l g r ou p s o f c o mm i tt e d p e op l e w h o t a ke t h e

l e a d i n a c t i o n a n d i g n i t e t h e c h a n g e p r o c es s .

We have been doing substantial w ork on w ater and energy

c o n se r v a t io n , a n d w a st e m a n a ge m e n t f o r m o r e t h a n a d e c a de .

A b ou t t w o y e ar s a g o w e s t ar t ed f ee l in g t h e n e ed f o r a n e v en

d e e p er a n d m o r e a m b i ti o u s i n i t i at i v e . T h e s e t h o u gh t s l e d t o

i n te n se d i al o gu e s p re a d o v er tw e lv e m o nt h s, a t t h e e n d o f

w hi ch w e e mb ar ke d u po n ' ec o- ey e' - o ur e co lo gi ca l

s u s t ai n a b i li t y i n i t i a t i v e, i n A p r i l 2 0 0 8.

eco-eyee c o -e y e i s t h e w a y w e s e e o u r s el v e s t r a n s f o rm a n d en g a g e w i t h

o ur s ta ke ho ld er s a s w e e vo lv e t ow ar ds a m or e s us ta in ab le

b u si n es s . W e s e e t h i s a s a v i ta l n e ed o f a r e sp o ns i bl e c o mp a ny

g oi ng b ey on d s ta tu t or y c om pl ia nc e. I n f ac t, w e s ee a m or es en si ti ve a nd t ho ug ht fu l c om pa ny a s a m or e p ro fi ta bl e

c o mp a ny , b o t h i n t h e s h o rt a n d i n t h e l o n g r u n .

A s w i t h o u r o t h e r t h r e e i n i t i a t i v e s, e c o - ey e i s d e e p ly r o o t ed in

o u r v a l u es S p ir i t o f W i pr o ( i t i s a d i re c t m a n if e st a ti o n o f A c ti n g

w i t h S e n s i t i v i t y) , a n d o p e ra t e s d r i v en b y o u r c r e d o o f A p p l yi n g

T h ou g ht ( i t i s o n ly b y t r ul y a p pl y in g t h ou g ht f o r c o nc e rt e d a n d

i n no v at i ve a c ti o n, t h at w e c a n d e al w i th t h e c h al l en g es f a ci n g

h u m a ni t y o n e c o lo g i c al a n d s o c ia l i s s u es ) .

e co -e ye h as f iv e t he me s a ro un d w hi ch w e o rg an iz e t he

i ni ti at iv e t o r ea li ze o ur vi si on o f a s us ta in ab le c om pa ny i n a

sustainable ecology and society.

1 . B e a n e c ol o g ic a l s u r p l us o r ga n i za t i on : T h e f i r s t t h e me i s b u i l t

a r ou n d e c ol o gi c al s u st a in a bi l it y o n f o ur k e y d i me n si o ns .

We target to reduce, recycle and/or refresh on the four

i d en t if i ed a r ea s : e n er g y, w a te r , w a st e a n d b i o- d iv e rs i ty b y

r e mo d el i ng o u r o p er a ti o ns . O u r l o ng t e rm ob j ec t iv e i s t o

c r ea t e a n e c ol o gi c al l y s u rp l us o r ga n iz a ti o n a n d i n t h e m ed i um

term an ecologically neutral organization. This goal directly

a l i g n s t o b a t t l in g c l i ma t e c h a n g e a n d p r e s er v a t i on o f e c o lo g i c al

b a l a n ce o n a l l k e y d i m e n s i on s .

2 . B u sin e ss in v e st me n t s: We believe IT w as the biggest

b u s i ne s s o p p o rt u n i t y f o r t h e w o r ld , b e g i n ni n g e a r l y 1 9 8 0 s , a n df or I nd ia i n t he 1 99 0s . L ik ew is e, e co lo gi ca l a nd s oc ia l

s u st a in a bi l it y w i ll c r ea t e t h e b i g b u si n es s o p po r tu n it i es o f t h e

2 1 st c e nt u ry . S u st a in a bi l it y w i ll b e t h e d e fi n in g f o rc e f o r b o th

b u s i ne s s a n d s o c i et y . T h e o p p o r t u n i ti e s d r i v e n b y t h i s f o r c e a r e

i n n a sc e nt s t ag e a n d p oi s ed f o r g r ow t h. E s ta b li s hi n g a n e a rl y

p r es e nc e i n t h is s e ct o r o f o p po r tu n it i es i s n o t o n ly p r of i ta b le

b u t a l s o h e l p s b u i l d a s u s t a i n a b le b u s i n es s . O u r b r oa d p o r tf o l i o

o f b u s i n e s s e s g i v e s u s d i r e c t l e v e r a g e t o s e i z e t h e s e

o pp or tu ni ti es . W e w il l i de nt if y s eg me nt s i n o ur p or tf ol io ,

w h er e w e c a n b u il d c o mp e te n ci e s a n d d r iv e i n no v at i on b y

m a ki n g s t ra t eg i c i n ve s tm e nt s . F o r e x am p le , G re e n I T i s a n

o p p or t u n i ty w h i c h w e a r e p u r s ui n g , b u t t h e b i g g e r o p p o rt u n i t y

that w e see is in IT for Green.

3 . B e yo n d W i p r o : We believe our thrust for ecological and

s o c ia l s u s t ai n a b i li t y s h o u ld n o t b e c o n f in e d t o W i p r o a l o n e , a s

o u r g o al i s a s u st a in a bl e b u si n es s i n a s u st a in a bl e s o ci e ty . W i th

this thought, to begin w ith w e w ill actively w ork in extending

the sphere of activity am ong interested Wipro em ployees

throug h eco-ey e em ploye e chapt ers. With grow in g

e xp er ie nc e w e p la n t o e xp an d t h e i ni ti at iv e d ee pe r t o o ur

s u p p l ie r s , c u s t om e r s, p a r t n er n e t w or k , c o m mu n i t i es , a n d t o

take an active part in advocacy to realize this goal.

4 . Tr ansp ar e n t r e por t in g: F or a ny m aj or i ni ti at iv e t o b e

s u c c es s f u l t h e e f f o rt s e x p e nd e d n e e d t o b e m e a su r e d a n d a

p e ri o di c s t oc k -t a k e h e lp s c a li b ra t e t h e f u tu r e p l an s o f a c ti o n.F o r o u r e c o - ey e i n i t i at i v e , w e s c a n ne d t he e n v i ro n m en t f o r a

s u it a bl e r e po r ti n g f r am e wo r k. I n G l ob a l R e po r ti n g I n it i a ti v es ,

w e f ou nd GR 3 f ra me wo rk c lo se st t o o ur t hi nk in g o n t h e

d im en si on s o f s us ta in ab il it y. W e d ec id ed t o a do pt G R3

f r am e wo r k, t h e g e ne r ic g l ob a l s t an d ar d r a th e r th a n c r ea t e a

specific dashboard for our individualrequirem ent.

F o r o r g an i za t io n s w i th a l a rg e e mp l oy e e b a se , t h e d i st i nc t io n

b et we en i nt er na l a nd e xt er na l r ep or ti ng b lu rs . W e s ee t h is

f e at u re o f o u r o r ga n iz a ti o n a s a n a s se t t h at m a ke s t r an s pa r en t

r e p o rt i n g t h e o n l y a n d r i g h t c h o i ce .

5 . R i s k p l an n in g a n d mi t ig a ti o n: W hi le t he re a re m ul ti pl ev ie ws o n t he i mp ac t of c lim at e c ha ng e a nd ec ol og ica l

d e gr a da t io n , r a ng i ng f r om t he v i ew t ha t i t i s t h e m o st s e ri o us

threat to m ankind, to a phobia of the intellectual m inority. We

b el iev e i t i s b et ter to b e p ru de nt a nd ta ke n ec es sa ry

p r e c au t i o n s. T h e r i s k a s s es s m en t o f c l i ma t e c h a n g e ( a n d o t h e r

e c ol o gi c al i s su e s) a n d i t s i m pa c t o n b u si n es s i s i n i t s n a sc e nt

s t ag e a n d e x tr e me v i ew s a r e a v ai l ab l e. O u r f i rs t s t ep i n t h is

i n i t i at i v e i s t o e d u c at e o u r s el v e s a n d f or m o u r p o i n t o f v i e w , s o

8


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9

that w e neither have a knee -jerk reaction or live like the frog in

a b oi lin g p an o f wa ter , i mmu ne t o g ra du al c ha ng e i n t he

e n v i r on m e n t. W e h a v e o u r r i s k m a n a g e m en t t e a m f o cu s e d o n

f o ll o wi n g t h e d e ve l op m en t s i n t h e s t u d y o f t h e c l i m at e c h an g e

a n d i t s i m p ac t o n b u si n es s . W e a r e a l so a d op t in g a n a p pr o ac h

b y w h i c h w e a c t c o n ti n uo u sl y t o m i ti g at e t h e o u tc o me s o f s u ch

r i sk s , w h il e t h e p o ss i bi l it i es a n d t r aj e ct o ri e s o f s u ch r i sk e v en t s

m a y b e s t i l l a m a t t e r o f s i g n if i c a n t d e b a t e .

T he p op ul ar s ay in g g oe s, w el l b eg un i s h al f d on e, b ut i n t hi s

i ni ti at iv e, w e f ee l we ll b eg un i s o nl y a v er y s ma ll s te p i n t he

l o n g j o u r n e y t o w a r d s b e c o mi n g a s u s t ai n a b l e b u s i n es s .

T he c ha ll en ge a h ea d o f u s i s q ui te d au nt in g b ut w e w il l k ee p

g o i n g , w e w i l l l e a r n a n d w e w i l l f i n d t h e p a t h a h e a d.

N o t k n ow i ng t h e d e st i na t io n w i th c e rt a in t y, n o t k n ow i ng t h e

p e r f ec t p a t h , a n d n ot k n o w in g a l l t h e a n s w er s ( o r t h e q u e s ti o n s

for thatm atter), has never stopped Wipro from progressing.

T hi s i s n ot s pe ci al a bo ut W ip ro . T hi s i s i nd ee d t h e w ay o f a ll

hum an developm entand progress.

I t j u st r e qu i re s t h e h u mi l it y t o a c ce p t o u r i g no r an c e, k e ep i ng

o pe n e ye s a nd o pe n m in ds , a nd a ct in g w it h t he f ai th t h at w e

shall overcom e.

I w an t t o s h a r e s o m e q u e s t i o n s t h a t I t h in k a b o u t , a n d f o r w h i c hI c e r t a i n l y h a v e n o c o m pl e t e , f i n a l a n s w e r s :

i . T h e c l a ss i ca l f r e e m a rk e t e c o no my i s c l e a rl y n o t t h e s o l ut i on

to all our problem s and challenges .w hat changes (m ajor

a n d m i n or ) d o w e n e e d i n t h e e c o no m i c s y s t em ? A n d h o w

d o w e m a k e t h e m h ap p e n ?

What next?

Beyond reporting and business

i i . W h at d o w e d o t o t a ck l e c l i ma t e c h a n ge f a st e r? H o w d o w e

p r e s er v e t h e b a l a n ce o f N a t u re o n o u r ( o n l y ) p l a n et ?

i i i . H o w d o w e e l i mi n a t e h u n g e r a n d p ov e r t y?

i v . H o w d o w e d e li v er t h e g i ft o f e d uc a ti o n a n d g o o d h ea l th t o

everyone?

v . H o w d o w e c r ea t e a w or l d w h er e c h il d re n d o n' t g r ow u p

w it h a dv er si ty a nd h at re d? H ow d o w e h av e p ea ce a nd

freedom , for all?

I am s u r e t h a t m a n y o f y o u t h i n k o f t h e s e q u e s ti o n s , a n d mo r e .

I n f a c t I t h in k i t o u r d u ty a n d o b li g at i on t o t h i n k a n d a c t o n t h es e

i ss ue s - i rr es pe ct iv e o f w ho w e a re - p ol it ic ia n, p ro fe ss io na l,

b u s i ne s s p er s o n o r a n y t hi n g e l s e . I n m y m i n d t h e c a l l o f t h i s d u t y

a n d o b l i ga t i o n i n c r e a se s w i t h i n c r e a si n g m a t e r i a l s u c c e ss .

With open eyes and open m inds, let' s act. I have faith that w e

shall overcom e.

Yours sincerely,

Azim Prem ji

C h a i rm a n , W i p r o L i m i t e d


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R E PO R T P R OF I LE , S C O PE , M E TH O DO L O GY &

A S S UR A NC E A P PR O AC H

11

2a.Report Profile

2 b . D e t e r m i n i n g t h e r e p or t ' s s c o p e ,

c o n t e n t a n d b o u n d a r y

R e p o r ti n g p e r i od : T h e r e p o r t i n g p e r i o d f o r t hi s s u s t ai n a b i li t y r e p o r t i s t h e

f i s c a l y e a r A pr i l 1 , 2 0 0 7 to M a r c h 3 1 , 2 0 0 8 ( 2 0 0 7 -0 8 ) .

Dat e of t h e most r e ce n t p re v iou s r e p or t : T h i s i s o u r f i r s t s u s t a in a b i li t y

r e po r t. H o we v er , t h is r e po r t s u pp l em en t s o u r a n nu a l r e po r t. T h e m o st

r e c e nt p r e v io u s a n n u a l r e p o rt i s t h e A n n u a l r e p o rt 2 0 0 7, w h i ch i s a v a i l a bl e

o n o u r w e b s i t e a t http://www.wipro.com/investors/annual_reports1.htm

R e p o r ti n g c y c l e: W e i n te n d t o p u bl i sh o u r su s ta i na b il i ty r e po r t o n a n

a n n u a l b a s i s .

TT h e p r o c es s f o r de f in i ng t h e s c o p e o f t h is r e po r t i s b a se d b ro a dl y o n t h eg u i d e li n e s p r o v i d ed b y t h e G R I f r a m ew o r k ( G 3 g u i d e li n e s ). T h e c o n t e n t o f

the report is derived from the follow ing guiding principles. Di. D e t e rm i n i ng w h a t i s m a t e ri a l t o W i p ro

i i . I d e n ti f y i n g t h e p r i nc i p a l s t a k e h ol d e r s o f t h i s r e p o r t

i i i . P r i n c i p l es ( i ) a nd ( i i) a b o ve , a p p l i ed i n c o n j un c t i on w i t h t h e p r i n ci p l e o f

' s us t ai n ab i li t y c o nt e xt ' h e lp e d u s d e te r mi n e t o pi c s t h at h a ve c l os e

r e l ev a n c e t o s u s t ai n a b i li t y

i v . T h i s r e p o rt i s W i p r o' s f i r s t s u s t a i n ab i l i t y r e p o r t b u t t h i s h a s n o t s t o p p e d

u s f r om t r y i ng t o b e a s c o m p le t e a s p o ss i bl e i n o u r r ep o rt i ng . W e h a v e

trie d to cove r all m ajo r even ts and act ivi ties pert aini ng to the

reporting period.

D e t e r mi n i n g m a t e r i a l i ty o f i s s u e s t o r e p or t

D et er mi ni ng m at er ia li t y i s s ub je ct iv e a nd d ep en ds o n t he l en s u se d.

A f o cu s ed , s h or t er t e r m o u tl o ok t e nd s t o p r io r it i ze e c on o mi c a s pe c ts

w h i l e a b r o a de r , l o n g er t e r m p e r s pe c t i ve b r i n gs i n t o p l a y ' s u s ta i n a b il i t y '

i m pl i ca t io n s o f m a na g er i al d e ci s io n s. A t t h e h e ar t o f t h is d i ff e re n ce i s t h e

f ac t t ha t t he m os t e ff ec ti ve e co no mi c d ec is io n a nd t he m os t o pt im al

e co lo gi ca l a ct io n m ay r es ul t i n c on fl ic ti ng o ut co me s. T he re fo re , t hi s

i n he r en t t r ad e -o f f b e tw e en e c on o mi c a n d e c ol o gi c al c o ns i de r at i on s i s

o n e o f t h e b a s e s f o r d e t e r m i ni n g m a t e r i a l it y .

While there m ay exist scope for trade-off betw een econom ic and

e co lo gi ca l c on si de ra ti on s, w e a t W ip ro b el ie ve t ha t b as ic h um an

r i gh t s a n d s o c i al i s su e s a r e b e yo n d t h e p a le o f e c on o mi c c o ns i de r at i on .

A ll h um an r ig ht s a nd s oc ia l i ss ue s a re i mp or ta nt i n t he ms el ve s a nd

i t i s o nl y t h ei r r el at iv e p ri or it y t o s ta ke ho ld er s t ha t d et er mi ne t he ir

m a t e ri a l i ty t o a s u s t ai n a b i li t y r e p o r t . O u r b e l i ef s t e m s f r o m th e v i e w t h a t a

s ucc es sf ul b usi ne ss i s o ne t ha t g en era tes ec on omi c p rof it s i n a n

e c o lo g i c al l y s u s t ai n a b l e w a y a s w e l l a s b y p r o m ot i n g a j u s t , e q u i t a b l e a n d a

hum ane society.

2

T h e s o f tc o p y o f t h e r e po r t i s a v a i la b l e a t t h e f o l lo w i n g l i n k http ://www.wip ro.com/inve stors/sustainabilityatwip ro.htm


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M a t e r ia l i t y : S o c i a l / H u m a n R ig h t s

High

Medium

Low HighMedium

S t a k e h o ld e r s ' I n t e r e st

Re le v an c e

t o b u s i ne s s

P e o pl e d e v e lo p m en t

Diversity

E m p l oy m e n t t e r ms

C o l l ec t i v e b a r g a in i n g S a fe t y & H e al t h

CorruptionH u m a n R i g h t s

S te p 2 b: 7 a g g re g at e s a r e c l as s if i ed i n t h e ' S oc i al a n dH u m a n R i g h t s' c a t e go r y .

M a te r ia l it y i s d e te r mi n ed o n t h e b a si s o f t w o p a ra m et e rs :

i . I n te r es t t o W i pr o 's s t ak e ho l de r s a n d

I i . R e le v an c e t o W i pr o

St ep 2 a: 9 a g gr e ga t es a r e c l as s if i ed i n t h e ' E co n om i c -E c o l og i c a l t r a d eo f f ' c a t e go r y

M a te r ia l it y i s d e te r mi n ed o n t h e b a si s o f t w o p a ra m et e rs :

i . T h e r e la t iv e p r io r it i za t io n b e tw ee n e c ol o gi c al a n d

e c o n om i c i n t e re s t s

i i . S t a ke h ol d er s ' i n te r es t i n t h e t r ad e of f

St ep 1: T h e 7 9 G R I in d i c at o r s w e r e c l u s t er e d i n to1 6 ' a g g re g a t es ' o r 'c a t e go r i e s' ; E a c h a g g r eg a t ec o m pr i s es o n e o r m o r e G R I i n d i ca t o r s t h a t h a v es i m il a r i t ie s a n d s y n e rg i e s w i t h e a c h o t h e r.

F i g u re 1 : M a t e ri a l it y m a t r ix f o r ' E c o n o m i c -E c o l og i c a l' f a c t o rs

C l i m at e c h a n ge P r od u ct / S e rv i ceQuality

R e s ou r c e E f f i c ie n c y Pollution

Com pliance

P u b l i c b e n e f itBiodiversity

E c o n om i c R e p o rt i n gP u b l ic p o l i cy

High

MediumRe lat iv ep r ior it iz at ion

Low HighMedium

Stakeholder s' I nter est

M a t e r ia l i t y E c o n o mi c - E c ol o g i c a l

F i g u re 2 : M a t e ri a l it y m a t r i x f o r ' S o c i al ' f a c t o rs

T h e m e t h od o l o gy t h a t w e h a v e a d o p t ed f o r d e t e rm i n i ng m a t e ri a l i ty i s

described briefly below :


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A A c o u pl e o f e x am p le s w i ll h e l p i ll u st r at e t h em e t h o do l o g y -

((i) C l i ma t e C h an g e: T he re al it y o f c li ma te c ha ng e a nd i tsw i d e sp r e a d i m p l ic a t i on s h a v e p u s h ed t h i s i s s u e o n t o t h e r a d a rs o f

m o st b u si n es s es i n t h e l a st c o up l e o f y e ar s . B u s in e ss e s m a y h a v e t o

m a ke s i gn i fi c an t i n ve s tm en t s t o r e du c e t h ei r G H G f o ot p ri n t a n d

n o t a l l o f t h es e i n ve s tm e nt s m a y b e e c on o mi c al l y j u st i fi a bl e i n t h e

s h or t -t e rm . T h is i l lu s tr a te s a c l as s ic t r ad e -o f f s i tu a ti o n w h er e t h e

e c o l og i c a l b e n e fi t f o r t he o r g a ni z a t io n a n d s oc i e t y i s a s s u re d o ve r

the long run. How ever, w hile the long-term econom ic outcom e

m a y w e l l b e p o s i ti v e , i t i s t h e s h o r t - t e rm o u t l oo k t h a t i n t r o d u c es a n

e l e me n t o f t r a d e- o f f .

(ii) Div e r sit y: D i v e rs i t y o f t h e w o r k f o r ce i s o f s i g n i f i c a nt i m p o rt a n c e

to different groups based on Gender, N ationality, Ethnic m inority,

S e xu a l o r ie n ta t io n e t c. A d i ve r se w or k fo r ce g i ve s r i se t o m u lt i pl e

p er sp ec ti ve s, t he re by f os te ri ng i nn ov at io n a nd c o nt in uo usi mp ro ve me nt . W hi le i ts r el ev an ce t o b us in es s i s u nd en ia bl e,

the absence of direct correlation w ith business outcom es places

' D i v er s i t y' a t m e d i um r e l e v a nc e t o t h e o r g a n i z a ti o n i n t h e m a t r i x .

T he m at er ia li ty m at ri x p ro vi de s u s w it h a u se fu l d ec is io n t oo l

o n w he re t o t ra in m an ag em en t a tt en ti on a nd o rg an iz at io n

r e s o ur c e s e . g . e c o lo g i c al i s s u es o f h i g h i n t e r es t t o s t a k eh o l d er s b u t

i nv ol vi ng e co no mi c t ra de of f m er it s er io us a tt en ti on f ro m t he

organization' sleadership.

T h e r a ti n gs i n F i gs 1 a n d 2 a re o n a ' L ow - Me d iu m -H i gh ( L -M - H) '

s c al e . T h e r a ti n gs a r e r e la t iv e t o e a ch o t he r a nd a r e n o t b a se d o n

a n a b s o lu t e s c a l e. A c o r e g r o u p o f e x p er i e n ce d a n d s e n i or W i p rom a n a g er s a s s e s s e d e a c h i s s u e o n t h e m a t e r i a l it y s c a l e.

W h o a r e t h e s t a ke h o l d er s f o r t h i s re p o r t ?

O u r r e p or t i s s t r u ct u r e d o n t h e s t a k eh o l d er f o r m a t, w h e r e t h e d i s c lo s u r e o f o u r m a n ag e m e nt s t r a t eg y , p e r f o r m a nc e a n d g o a l s i s d o n e

f or s ev en p ri nc ip al s ta ke ho ld er s. W e i de nt if ie d a nd s el ec te d t he s ev en s ta ke ho ld er s o ut o f a p os si bl e l is t o f t en .

T h e p r oc e ss o f s e le c ti o n o f t h e s e ve n s t ak e ho l de r s i s e x pl a in e d i n d e ta i l i n S e ct i on 5 : W i pr o a n d i t s s t ak e ho l de r s. T a bl e 1 b e lo w

h i g h l ig h t s t h e m u t u a l i m p a c t o f W i p r o a n d t h e s e s e v e n s t a k e h o l d er s .

Stakeholder B r i e f d e s c r i pt i o n o f m u t u a l i m p a c t

Cust o mersC u st o me r s a r e t h e r a is o n d ' t r e f o r W i pr o 's e x is t en c e. I n t u rn , W i pr o 's s o lu t io n s a n d s e rv i ce s h a ve h i ghim pact on our custom ers' operational effectiveness.

Emplo yeesE m p l oy e e s a r e t h e b a c k b o n e a n d t h e b i g g e s t a s s e t s o f W i p r o' s k n o w l e d g e- i n t en s i v e b u s i n e ss e s .

F o r e m p lo y ee s , W i p r o g o e s b e y o nd b e in g a n e m pl o ye r o f c h oi c e; i t i s a p l ac e w h er e t h e y a r e a b l e t o r e al i ze their potential as individuals and hum an beings to the fullest.

Invest o rsI n v e st o r s p r o v i d e f i n a n c i a l c a p i t a l t o W i p ro a n d a r e c r i t ic a l i n e n s u ri n g t h e c o n t in u i t y o f W i p ro ' s b u s i n e s s es .F o r i n v e s t o rs , W i p r o r e p r e se n t s a c o m pa n y w i t h h i g h s t a n d a r d s o f l e a d er s h i p a n d c o r p o r a t e g o v e r na n c e , o n ew h i c h p r o v i d es e x c el l e n t v a l u e t o t h e i r i n v e st m e n t.

SuppliersS u pp l ie r s a n d c o nt r ac t or s a r e c r it i ca l p a rt n er s i n W i pr o 's b u si n es s g o al s . F o r s u p p li e rs , W i pr o i s n o t o n ly as o ur c e o f b u si n es s r e ve n ue s a n d p r o f it s b u t i s a l so a m a rq u ee c u st o me r w i t h h i gh r e fe r en c e- a bi l it y i n t h ei r m arketing efforts.

Current andfut uregenerat io ns

Wipro' s actions on ecological sustainability have an indirect im pact on the surrounding com m unities.I n t h e l o n g r u n , w h a t w e c h o o se t o d o ( o r i g n o re ) m a y c o n t r i b u t e s i g n i f i ca n t l y t o m i t i ga t i n g g l o b a l c h a l le n g e sl i k e c l i m a t e c h a n g e . O u r s t a k e h o l d er s t h e r e f o r e m u s t i n c l u d e a l l o f h u m a n i t y , c u r r e n t a n d f u t u r e.

Go vernmentandRegulat o rs

G o v e rn m e nt s i n c r ea s i n gl y s e e t h e p r i v a te s e c t or a s p a r t n er s i n p r o g re s s a n d a s i m p o rt a n t s o u r ce s o f i n p u t so n p o l i cy f o r m ul a t i on . W i p r o r e c o g ni z e s t h i s f a c t a n d a c t i v el y w o r ks w i t h t h e g o v e rn m e n t o n m a n y a r e a s t h a th a v e w i d e r a n g i ng i m p a ct .

Co mmunit iesand NGOs

Wipro is cognizant of the im portant role that social and com m unity organizations play as w atchdogs and asc a ta l ys t s f o r so c ia l a c ti o n a t t h e g r as s ro o t l e ve l . O u r ex t en s iv e w o rk i n t h e e d uc a ti o n s e ct o r is b a se d o n an e t w or k o f s u c h p a r t n e r o r g a ni z a t i on s . I n t u r n , N G O s s e e c o m m e r ci a l o r g a n i z a t io n s a s a g e n t s o f c h a n g e w h oc a n f u rt h er s o c ia l c a us e s p o w e rf u ll y i f t h ey c h oo s e t o d o s o . T h e s t ak e ho l de r s f o r o u r e du c at i on p r og r ama l s o i n c l u d e ' f u t u r e g e n e r a t io n s ' s i n c e i t h a s a t a n g i b le i m p a ct o n i n f l u en c i n g c h i l d r en a n d y o u n g a d u l t s .

Ta b l e 1 : M u t u al i m p a c t o f W i pr o a n d i t s s t a k e ho l d e rs


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T h e m a te r ia l it y f r am e wo r k a n d t h e p r in c ip a l s t ak e ho l de r s, t a k en

together, have helped us identify the m ajor issues w ith high

s u st a in a bi l it y c o nt e xt . W e b e li e ve t h at w e h a ve c o ve r ed a l l m a jo r

s u s t ai n a b i li t y i s s u e s t h a t i m p a ct u s .

We have tried to be faithful to the spirit of sustainability reporting, butg i ve n t h e f a c t t h a t t h i s i s o u r f i rs t r e po r t, w e m a y n o t h a ve b e en a b le

to present som e of the issues w ith the depth and com pleteness that

w e w o u l d h a ve l i ke d . W e a r e c o n f id e nt t h at w e w i l l b e a b le t o m o re

than address such gaps in our subsequent reports.

Report boundary

T h e b o u n da r y o f o u r s u s ta i n a b il i t y r e p o r t i s e x p l ai n e d w it h r e f e re n c e

to the high-level organization charts show n below .

Fi g ure 3: Vi sua l re pre se nta ti on of Wi pros l i ne s of busi ne ss

WiproW i p r o B P O (W B P O ) *

B P O d i v is i o n a d d r e ss i n g g l o b al m a r k et s f o r B P O S er v i c es

I T h a r d wa r e a n d s o f t wa r e S e r v ic e s d i v i si o n a d d r es s i n g m a r k et s i n I n d i a ,Middle-East and Asia-Pacific

Wipro Infote ch ( WI) *

Wipro Technologies (WT)*

S o ft w ar e S e rv i ce s a n d R & D d i vi s io n a d dr e ss i ng G l ob a l m a rk e ts i n t h e A m er i ca s ,E u r o pe a n d J a p an

W i p r o C o n s u m er C a r e a n d L i g h t in g ( W C C L G )P r o d uc t s f o r c on s u m er a n d i ns t i t u ti o n a l m a r k et s i n I n d i a a n d S o ut h - E a st A s i a

W i p r o I n f r as t r u c tu r e E n g i n ee r i n g ( W I N )

M a n u f ac t u r es h y d r au l i c p r o d uc t s , s o l u ti o n s i n r e n e wa b l e e n e rg y a n d w a t e r t r e a t me n t

f o r g l o b a l m a r k et s

N o t e : C o m p le t e d e t a il s o f W i p ro ' s h o l d i ng a n d o p er a t i o na l s t r u ct u r e a nd t h e g e o gr a p hi e s / l o c a t i on s t h a t w e o p e ra t e f r o m a r e a v ai l a b l e

i n W i pr o ' s a n n ua l r e p o rt , 2 0 0 7- 0 8 . P l e a s e r e f e r Pa g e s 3 8 a n d 3 9 a nd t h e r ea r i n si d e c o v er f o r t he l i s t o f d e v e lo p m e nt c e n t e rs a n d

plant locations. The soft copy of the report can be downloaded from at http://www.wipro.com/investors/annual_reports1.htm .

* W ipro Technologies, W ipro Infotech and W ipro BPO collectively form W ipros IT Business.Hereinafter any reference to W ipros IT Business

refers to these three divisions.


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15

* T h e s c o p e o f r e p o r ti n g f o r e n v i r on m e n t al i n d i ca t o r s i s r e s t ri c t e d t o t h e I n di a o p e r a ti o n s o f o u r I T b u s i n e ss .T h i s c o v e r s a t o t a l o f 5 4 f a c il i t ie s i n c l u di n g d e v e lo p m e nt c e n t er s , B P O c e n t er s , s a l e s o f f i c e s , w a r e h ou s e s e t c .

I t i s t o b e n o t e d t h at a c i t y l o ca t i o n m ay h a v e m u l t ip l e o f f ic e s a n d t h e r ef o r e t h i s n u m b e r i s n o t t o b e c o n f u se d

wi th the metri c on the number of ci ti es that we operate i n.

** The scope of reporti ng f or soci al i ndi cators i s restri cted to the operati onsof our IT busi ness.

2 c . D a t a m e a s u r e m e n t t e c h n i q u e s a n d p r o t o c o l s Wipro m aintains a sophisticated infrastructure of IT applications based on SAP R/3 and

s a te l li t e s y s t em s - w h er e m o st o f t h e e n t e rp r is e d a ta a n d i n fo r ma t io n a r e c a p t ur e d, c o ll a te d

and analyzed. These system scover financial, HR, sales, custom er and procurem entprocesses.

T h e r e p o rt i ng o n t h e q u a n t it a t iv e e l em e nt s o f e c on o mi c a n d s o ci a l i n d i ca t or s i s d r aw n f r om

the IT system s referred above. The m aturity of the underlying processes w ith its rigorous

c h ec k s a n d b a l a nc e s g i v e s u s c o nf i de n ce i n t h e a c cu r ac y o f t h e i n fo r ma t io n d i sc l os e d i n t h is

r ep or t. W ip ro 's f in an ci al s ys te ms c om pl y w it h t he r eq ui re me nt s o f S ec ti on 4 04 o f t he

Sarbannes-Oxley(SOX) fram ew ork***.

Sso m e o f o u r e n vi r on m en t m a na g em e nt s y st e ms a r e y e t t o b e c o mp l et e ly a u t om a te d - d a t ap o in t s p e rt a i ni n g t o e n vi r on m en t a l p a ra m et e rs h a ve b e en d e ri v ed f r o m t h e M I S r e po r ts

m aintained by the EHS (Environm ent, Health and Safety) group intheir respective locations.

Protocolsf ollowed in thereport

E c o n om i c d a t a i n d i c at o r s a r e b a s e d o n t h e I n d i a n G A A P ( G e n er a l l y A c c ep t e d A c c ou n t i n g

P r i n ci p l e s) . F o r m o r e d e t a i l s, p l e a se r e f e r t o t h e W i p r o a n n u a l r e p o r t, 2 0 0 7- 0 8 .

T he c al cu la ti on s o f c ar bo n f oo tp ri nt a re b as ed o n t he G HG p ro to co l a va il ab le a t

w w w .g h g p r ot o c o l. o r g a n d i t s I n d i a v e r s io n , t h e C I I - GH G p r o t oc o l o r W A R M.

Them etric conversionsfor reporting theenergy consumptionin Gigajoulesare derivedfrom the

c on v er si on t a bl es a v ai la b le i n t h e G R I g u id el in e s d oc um en ts o n e nv ir on me nt a l i nd i ca to rs .

I T b u s i n es s e s

(W T ,W I and W BP O)

Exceptions

Social Ind icators

( L a b or , H u m a n R i g h t s,S o c i et a l a n d P r o d u c tResponsibility)

Reported inform ationc o v e rs g l o b al o p e r at i o n s,( I n d ia a n d o v e rs e a s )* *

A c q u is i t i on s m a d e i n2007-08: Infocrossing

EnvironmentalInd icators

Reported inform ationc o v e rs a l l I n d i a o p e ra t i o n s*

A c q u is i t i on s m a d e i n2007-08: Infocrossing

EconomicInd icators

Reported inform ationc o v e rs g l o b al o p e r at i o n s,( I n d ia a n d o v e r s e a s)

None

T he b ou nd ar y o f t hi s r ep or t h as b ee n d et er mi ne d o n t he b as is o f o pe ra ti on al c on tr ol o f o ur b us in es s

e n t i ti e s . I n a l l o u r b u s i ne s s es , o p e ra t i o n al c o n t ro l g o e s h a n d - i n -h a n d w i t h f i n a n ci a l c o n t r o l a n d t h e r ef o r e o u r

r e p or t i n c l ud e s a l l s u b s id i a r ie s a n d a c q u is i t i on s .

T h e I T b u s i ne s s e s a c c o u n t ed f o r 8 7 % o f t h e r e v e nu e a n d o v e r 9 5% o f t h e e m p lo y e e s t r e n g t h f o r 2 0 07 - 0 8.

T h is i s o n e o f t h e r e as o ns w h y t h e s c o p e o f t h is r e po r t c o v er s o n l y t h e I T b u si n es s es . W e b e li e ve t h at t h is i sr e p re s e n ta t i v e e n o u g h t o b e a g o o d f i r s t s t e p t o w a rd s e v o lv i n g o u r s u s t a i n a bi l i t y c h a r t e r.

O n a n a v er a ge , 8 6% o f t h e e m p lo ye es o f t h e I T b u si n es s w or k i n d i ff e re n t W i p r o l o c at i on s i n I n di a . M o s t o f t h e

r em ai ni ng 1 4% a re s ta ti on ed d ir ec tl y a t c li en t l oc at io ns . T he re fo re , t he e co lo gi ca l f oo tp ri nt o f W ip ro 's

overseasofficesis m inim al w hen compared to the overall footprint (in our estim ateless than10%). These factors

influencedthe decisiontokeepour overseasofficesoutsideof thescopeofenvironm entalreporting.

K e e p in g i n m i n d t h e f a c t t h a t t h e p r o ce s s e s o f t r a n s it i o n a n d i n t e g ra t i o n a r e s t i l l i n v a r y in g s t a g es o f p r o g re s s ,

w e h av e e xc lu de d a cq ui si ti on s t ha t w er e m ad e i n 2 00 7- 08 fr om th e p ur vi ew of t he r ep or t.

F o r t h e I T b u s i n e ss , w e m a d e o n e a c q u i s i t io n i n t h e r e p o r t i n g y e a r i . e . I n f o c r os s i n g , U . S . A .

Ta b le 2 : S u mm a r y t a bl e s h ow i ng t h e r ep o rt ' s b o un d ar y s e tt i ng s

* * * F o r d e t a il s , p l e a se r e f e r W i pr o ' s A n n u a l R e p o r t 2 0 0 7 -0 8 a t http://www.wi pro.com/i nvestors/annual _reports1.htm


18/99


19/99

Ta bl e 4: Wi pro's G RI a ppl i ca ti on l eve l i s i ndi ca te d i n the ma tri x be l ow

2002In accordance C C+ B B+ A A+

S e l f D e c l ar e d

T h i r d p ar t y c h e c ke d

Mandatory

Op

tional

GRI che cke d

Optional

ReportExternallyAssured

ReportExternallyAssured

17


20/99

c r a b , h i t c h i n g a r i d e w i t h j e l ly f i s h , r i d e s u n d e r t h e p r o te c t i on of it s fr e e -swi mmi ng host a nd i s ca rri e d into nutri e nt- ri ch wa te rs which i t woul d notAb e a b l e r e a ch o n i t s ow n . I n r e t ur n , t h e c r a b c le a n s t he j e l ly f i s h o f pa r a s it e s

a nd scra ps of food tha t se ttl e on i ts body.


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A n o rg an iz at io n' s e co no m ic s us t ai na bi li ty i s s tr on gl y d e pe nd en t o n l ar ge r f or ce s t ha t d et er mi ne t he d ir ec t io n i n w hi c h

h um an s oc ie ty m ov es a s a w ho le . T he se f or ce s c ou ld b e e co lo gi ca l, s oc ia l o r a b le nd o f a ll t hr ee . F ig 4 i ll us tr at es t hi s i de a.

SUSTAINABILITY:

WIPRO'S PERSPECTIVE AND STRATEGY

1919

S o c i a l s u s t a i n a b i l i t y h a s s e v e r a l d i m e n s i o n s t oi t - p o v e r t y a l l e v i a t i o n , h e a l t h c a r e f o r a l l , u n i v e r s a l

a c c e s s t o p r i m a r y a n d s e c o n d a r y e d u c a t i o n ,protecting, prom otingpluralism and diversity etc.

F i gu re 4 : T h e s u st a in a bi l it y M o bi u s

3T he M ob iu s a s a m et ap ho r f or su st ai na bi li ty .

T he M ob iu s s tr ip i s a c ur io us g eo me tr ic al s ha pe

d ef in ed b y o nl y o ne s ur fa ce a nd o ne b ou nd ar y c o m po n e n t. T h e M o b i u s s h a p e i s a n a p t m e t a ph o r f o r

s us ta in ab il it y b ec au se t he p ro bl em s o f e co no mi c,

e c o lo g i c al a n d s o c ia l s u s t ai n a b i li t y a r e

s o i n te r -t w in e d t h at i t i s d i ff i cu l t

to sepa rat e the thr ee.

A c l as s ic i l lu s tr a ti o n o f t h is

i s t he r ea li ty w he re o ur

c iv il iz at io n' s s o c al le d

s o c ie t a l a d v a n ce m e n t i s

i t s e l f t h e c a u s e o f

ecologicaldam age.

E c on o mi c s u st a in a bi l it y o f a n o r ga n iz a ti o n i s r e la t ed t o t h el a r g er f o r c e s o f a c o u n tr y ' s e c o n o mi c s u s t ai n a b i li t y , w h i c h i n

turn is linked to the global econom ic scenario. Econom icp r o g re s s b e c om e s u n s u s t a i n a bl e i f i t c o m pr o m is e s e c o l o g y ,s o c ia l e q u i ty a n d h o l i st i c h u m a n d e v e lo p m en t .

P re se rv in g t he b io sp he re 's a bi li ty t o s us ta in l if e i s t heb e d r oc k o f h u m a n c i v i l i z a ti o n . T h e c l i m at e c h a n g e c r i s i si s a s t ar k r e mi n de r o f t h e t o ll t h at u n br i dl e d e co n om i cg r o wt h c a n t a k e , t h r e at e n i n g h u m a n i ty ' s v e r y e x i st e n c e.


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20

Risk management and sustainability

S u s t a in a b i li t y a n d r i s k s a r e c l o se l y a n d i n v e rs e l y i n t e r- r e la t e d .

A n y i d en t if i ed r i sk h a s t h e p o te n ti a l t o u n de r mi n e e c on o mi c ,

e co lo gi ca l o r so ci al s us ta in ab il it y a s t he c as e m ay b e. I t i s

therefore critical for any organization to have a m ature risk m a na g em e nt p r ac t ic e t h a t i s a b le t o a s se s s c u rr e nt a n d f u t u re

r i s k s o n a l l t h e t h r e e d i m e n si o n s .

Wipro' s risk m anagem ent office has the m andate of creating

s tr ea ml in ed r is k m an ag em en t s ys te ms a cr os s t he g ro up .

T h e r i s k o f f i c e a d d r e s se s o p e ra t i o n al d e l i ve r y r i s k m a n a g em e n t ,

foreign exchange risk, taxation risk, and inform ation

m an ag em en t r is k. T he o ff ic e r ec og n iz es t he i mp or ta nc e o f

e c o lo g i c al a n d s o c i al i s s u es t h a t c a r r y p o t e nt i a l h i g h - i m p ac t r i s k s

a n d i s e n g a g ed wi t h t h e t a s k o f i n c o rp o r a t in g t h e s e d i m e n s i on s

i n t o t h e e n t e rp r i s e r i s k f r a m e w or k .

C o m p r e h e n s i v e d e t a i l s a b o u t W i p r o ' s r i s k m a n a g e m e n t

f r a m e w o r k a n d t h e t o p r i s k s i d e n t i f i e d f o r 2 0 0 7 - 0 8 a r e

a v a i l a b l e i n P a g e s 1 9 - 2 0 o f o u r a n n u a l r e p o r t 2 0 0 7 - 0 8

a t h t t p : / / w w w . w i p r o . c o m / i n v e s t o r s / a n n u a l _ r e p o r t s 1 . h t m .

S u rv i va l , p r of i ta b il i ty a n d g r ow t h i n p r of i ts c a n b e i d en t if i ed a s

the first three steps of a com m ercial enterprise. As an entity

r e ac h es t h e t h ir d s t ep , i t s f o cu s g r ad u a ll y e x pa n ds t o i n cl u de

s us ta in ab le g ro wt h. W ip ro w it h a t ra ck r ec or d of o ve r si x

d ec ad es o f s us ta in ed p r of i ta bi li ty i s f oc us ed o n b ui ld in g a

b u s i ne s s t h a t g e n e ra t e s p r e d ic t a b l e r e v e n u e , p r o f i t g r o wt h a n d

com m ensuratecash flow s.

O v e r t h e l a s t s i x d e c a d e s w e h a v e e m e r g e d a s a m u l t i- b u s in e s s

e n ti t y w i t h l e ad e rs h ip p o si t io n i n e v er y b u si n es s w e a r e i n . W e

h a ve s t ee r ed ou r po s it i on t o wa r ds a h e al t hi e r e c on o mi c

s u s t ai n a b i li t y b y f o c u si n g o n t h r e e i n t r i n s i c f a c t o r s - t h e t a n g i bl e

v a l u e- a d d o f o u r s e r v ic e s a n d p r o d uc t s c o m bi n e d w i t h t h e

a d va n ta g e o f fe r ed b y t h e p o le p o si t io n o f I n di a n e c on o my i n

the global econom ic order and strong m anagem ent values and

3 a . E c o n om i c s u s t a in a b i l it y

e t h i cs . ( M o re d e t a il s o n o u r b u s i n es s o p e r at i o n s a r e a v a i l ab l e i n

p a g e s 1 0 - 1 3 o f o u r a n n u a l r e p o r t 2 0 0 7 - 0 8 .)

I n t h e l a s t f i v e y e a r s w e h a v e c o n si s t en t l y g r o wn o u r r e v e nu e a n d

p ro fi ts y ea r o n y ea r i n e ve ry o ne o f t he se 5 y ea rs . T he 5 y ea r

C o mp o u nd e d A n n ua l G r ow t h R a t e ( C A G R ) o f r e ve n ue i s 3 6 %a n d f o r p r o f it a f t er t a x i s 3 1 % .

A s o u r t r a c k r e c o r d d e m on s t r at e s , o u r b u s i ne s s i s g r o u nd e d i n

s tr on g f un da me nt al s. H ow ev er w e d o n ot r es t o n o ur p as t

l au re ls , b ut c on st a nt ly l oo k o ut f or r is ks t h at c an d is ru pt o ur

b us in es s. O ur E nt er pr is e R is k M an ag em en t f ra me wo rk

i d e n ti f i e s t h e t o p 1 0 ri s k s t o o u r o r g a ni z a t i on f r o m a b a s k et o f

r is ks . T he r is ks a re i de nt if ie d t hr ou gh e xt er na l a na ly si s a nd

i n t e rn a l d e l i be r a t io n s . W e c l a s si f y o u r r i s k s i n t o S t r a t eg i c r i s k s,

F in an ci al r is ks , O pe ra ti on al r is ks , C om pl ia nc e r is ks a nd

R e po r ti n g r i sk s . W e a n ti c ip a te t h re e o f t h e t o p 1 0 b u si n es s

r i s k s t o b e ( i ) o u r a b i l it y t o a t t r a ct a n d r e t a i n t a l e n t ( i i ) e x e cu t e

l a r g e p r o j e c t s a s w e g r o w bi g g e r an d ( i i i) b u s i ne s s c o n t in u i t y i n the face of unexpected disasters.

L o o k in g a h e a d , w e f o r es e e r i c h o p p o rt u n i t ie s f o r o u r b u s i ne s s

a s I T an d BP O s e rv i ce s m o ve f r om be i ng j u st o u ts o ur c in g

p a r t ne r s t o b e c o mi n g s i g n if i c a n t d i f f er e n t i at o r s i n t h e b u s i ne s s

s u c ce s s o f o u r c u s t om e r s. I n o u r c o n su m e r a n d i n f ra s t r u ct u r e

e n gi n ee r in g b u si n es s es , t h e g r ow i ng I n di a n e c on o my a n d t h e

f o c u s o n I n f r as t r u ct u r e b u i l d p r o vi d e s u s t h e a v e n u es f o r f ut u r e

g r ow t h. W e b e li e ve w e h a ve t h e i n he r en t s t re n gt h t o s u st a in

a n d i m p r o v e o u r l e a d er s h i p p o s i t io n s i n e a c h o f o u r b u s i n e ss e s .

N o te : F o r a d e ta i le d a n al y si s o f t h e I T i n du s tr y , i t s r i sk s , t h re a ts a n d

o p p o r tu n i t ie s , p l e a se r e f e r P a g e s 1 0 - 1 2 o f t h e M a n a ge m e n t D i s c us s i o n

a n d An a l y si s a n d Pa g e s 1 9 - 2 0 o f t h e R i s k M a n a ge m e n t o f ou r a nn u a l

report 07-08 at http://www.wi pro.com/i nvestors/annual _reports1.htm

T h i s s e c t i o n c o m p r is e s t h e f o l l ow i n g :

T r e n ds i n e c o l o g i c al s u s t a in a b i li t y

Em erging ecologicalrisks

O p p o rt u n i t ie s i n t h e e c o l o g i ca l s p a c e

TTrends : T h e h i s t or y o f e c ol o gi c al s u st a in a b il i ty g o es b a ck a l o ngw ay b ut i ts c lo se i nt er -d ep en de nc y w it h t he e co no mi cs o f

c on su mp ti on -l ed g ro wt h i s l ar ge ly a t we nt ie th c en tu ry

p h en o me n on . M a ha t ma G a nd h i w a s p r ob a bl y o n e o f t h e f i rs t

to think deeply about this com plexissue, as evident in several of

h is w ri ti ng s a nd s pe ec he s. G an dh i' s l ea ni ng s t ow ar ds t h e

e c o no m i c m o d el o f s e l f -s u s t a in i n g c o m mu n i t i es h a d a d e f i n it e

u n de r pi n ni n g o f c o nc e rn f o r t h e e n vi r on m en t . H i s o f t q u ot e d

s ta t em en t t ha t th e e ar th h as e no ug h f or e ve ry m an 's n ee d

b ut n ot f or e ve ry m an 's g re ed i s t he m os t a pt a rt ic ul at io no f t h e p h il o so p hy o f s u st a in a bl e c o ns u mp t io n . H i s t h ou g ht s

o n e c ol o gi c al s u st a in a bi l it y i n fl u en c ed m a ny , m o st n o ta b ly

E . F . S c hu m ac h er w ho s e b o ok ' S ma l l i s B e au t if u l' d r aw s u p on

Gandhi' s ideas on com m unity-led sustainability.

In t he 1 96 0s t he n eg at iv e e co log ic al co nse qu en ces o f

e co no mi c a ct io ns w er e b ro ug ht i nt o s ha rp f oc us b y R ac he l

C a rl s on i n h e r bo o k ' S il e nt S p ri n g' . T h e b o ok h i gh l ig h t ed t h e

n eg at iv e e ff ec ts o f t he u se o f D DT , a p es ti ci de t ha t u nt il t he n

w a s s h o w c a se d a s t h e h e r o o f t h e a g r i cu l t u r al r e v ol u t i o n.

I n r e ce n t y e ar s , t h e R i o s u mm i t a n d t h e K y ot o p r ot o co l h a v e

c o m pe l l i ng l y d r a w n w o r l d a t t e n ti o n t o t h e p r o b le m s o f g l o b alw ar mi ng a nd c l im at e c ha ng e d ue t o i nc re as ed l e ve ls o f

g r e en h o u se g a s ( G H G ) e m i ss i o n s. O n l y t h i s t i m e, t h e c o n ce r n s

a re m or e s er io us c al li ng f or i mm ed ia te a tt en ti on . T hi s h as

r e s ul t e d i n b r i n g i n g e c o l o g i ca l c o n ce r n s o n t h e d e c is i o n m a k i n g

r a d a r s o f l a r g e c o m m er c i a l o r g a n i za t i o n s.

T ab le 5 h ig hl ig ht s s om e o f t he e co lo gi ca l r is ks t ha t f ac e h um an

societyandtheirpossibleeffectsonorganizationslikeWipro.

3b.Ecological sustainability


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How doesWipro view and address ecological risks?

We begin with the c aveat that Table 5 above lis ts only the major ec ologic al r is ks known to humanity . The r is ks that ar e

u n k no w n n o w o r t h at m a y e m e r g e i n f u tu r e m a y b e o f e v en g r ea t er se v er i ty . W e b e li e v e t h a t t h e c o mp l ex f e ed b ac k l o op s

a n d i n t e r de p e n d en c i e s t h a t e x i s t i n n a t u r e m a k e i t i m p o s si b l e t o p r e d i c t o r e v e n i d e n t i f y a l l p o s s ib l e e c o l o gi c a l r i s k s . T h e b e s t

p o s s i bl e p r e p a ra t i o n f o r u n k n o w n r i s k s i s f o r u s t o c o n t i nu e t o b e o p e n a n d e n g a g e d e e p l y w i t h a l l d i m e n s io n s o f e c o l o gy .

A f or ma l a ss es sm en t o f e co lo g ic al r is ks h as b ee n i n it i at ed b y o u r r is k o ff ic e i n t he c ur re nt y ea r (2 00 8- 09 ). T h is w i ll b e

i n c or p or a te d i n to W i p ro ' s e n te r pr i se r i sk m a n ag e me n t f r am e w or k . T h e r i sk s t h at w i l l b e a d d re s se d i n t h e f i rs t p h as e a r e

( i) c l i m at e c h a n g e ( ii) wat er scarcit y and ( iii) e-wast e.

C li ma te c ha ng e i s a c le ar e xa mp le o f a r is k w he re l on g- te rm

p la n ni n g i s e ss en ti a l t o m i ti ga te s om e p ot en ti a ll y i rr ev er si b le

e ff ec ts . T hi s i s a c om pl ex g lo ba l i ss ue a t t he i nt er se ct io n o f

s c ie n ce , t e ch n ol o gy a n d p u b li c p o l ic y . W i p r o t a ke s t h e v i e w t h at

c l im a te c h an g e a n d t h e p o li c y r e sp o ns e s t o c l i ma t e c h a ng e a r e

b e co m i ng i n cr e as i ng l y r e le v a nt t o t h e b u si n es s e n v ir o nm e nt i n

w hi ch w e o p er at e. W ip ro i s p ro -a ct iv e i n a d dr es si n g b ot h t he

thr eats and the oppor tunities that have emer ged.

A s p a rt o f o u r ' B u s in e ss C o nt i nu i t y P l a nn i n g ( B CP ) ' f r am e w or k ,

we hav e put in plac e a br oad r ang e of ri sk man agement

p r o c ed u r e s, p r o c es s e s a n d m i t i g a t i n g s t e p s f o r e x t r e m e w e a t h er

e v e n t s. O u r t e a m s c o n d u c t r e g u l a r r e v i e ws o f p o t e n ti a l r i s k s a n d

w h er e a p p ro p ri a te , i n i ti a t e t h e n e ce s sa r y s t ep s t o m i t ig a t e s u ch

r i sk s . A s p a rt o f t h e r i s k m i t i g at i on p l an , W i p ro h a s i n s u re d i t s r e a l

e s t a te p r o p e rt y a g a i n s t d a m a g e b y e x t r em e w e a t h er e v e n t s .

I t m a y b e p e r t i ne n t t o m e nt i on h e re t h at I n d ia h a s a l r e ad y d r a f t eda p ol ic y o n e -w as te w he re W i pr o w as o ne o f t he c on t ri b ut or s.

C on ve rt in g t he p ol ic y i nt o a r eg ul at or y m ea su re i s a d is ti nc t

p o ss i bi l i ty t h a t n o I T c o mp a n y c a n i g n or e . W i p ro a l so f o re s ee s

the pos s ibility of additional legis lative meas ur es on other for ms of

h a za r do u s w a st e ( b as e d o n t h e U N EP ' s B a se l * c o nv e nt i on o n

the c ontr ol and dis pos al of haz ar dous was tes ) .

Wipr o will c ontinue to monitor the developments in this r egar d

a n d a l so e n ga g e w i th a p p ro p ri a te a g e nc i es t o e v al u a te a n d a c t

u p o n v a r i o u s r i s k s a n d o p p o r tu n i t i e s.

Opportunities We believe that both em erging as w ell as established ecological risks

w i ll g i ve r i se t o a r a ng e o f n e w o p po r tu n it i es . T h re e m e g a t r e n d s w i l l

d r i v e t h e o p e n in g u p o f s u c h o p p o r t u ni t i e s:

((i) Polic y mak in g an d re gu lat ion b y gov e r n me n t s ar ou n d t h e wor ld:

Ta b l e 5 : R i s k s a r i s in g o u t o f e c o l og i c a l d e g ra d a t io n

R isk P otential impact on commercialorganizations

P o te n ti a l d a ma g e t o i n fr a st r uc t ur e a s se t s i n c o as t al t o wn s .D i s l oc a t i on t o p e o p le m a y a f f e c t e m p l oy e e p r o d uc t i v i ty

I n cr e as e i n s e a- l ev e ls ( e s ti m at e d b y I P CC a t b e tw e en1 . 4 to 5 . 8 in c he s b y 2 1 00 ) o n a c co u nt o f g l ob a l w a rm i ng

P o te n ti a l d a ma g e t o i n fr a st r uc t ur e a s se t s i n c o as t al t o wn s .D i s l oc a t i on o f p e o p le m a y a f f e c t e m p l o y e e p r o d u ct i v i t y

I n c r ea s e i n s e a - le v e l s ( e s t i ma t e d b y I P C C a t b e t w ee n 1 . 4 t o5 . 8 i n ch e s b y 2 1 0 0) o n a c c o u n t o f g l o b al w a r mi n g

P o t e nt i a l d a m a ge t o i n f r as t r u ct u r e a s s e ts , e s p i n c o a s ta lcities.

I n c r ea s e d i n t e n si t y o f h u r r ic a n e s a n d s t o r ms o n a c c ou n to f g l ob a l w a rm i ng

P ot en ti al d am ag e t o i nf ra st ru ct u re a ss et s, e sp ec ia ll y i ncoastal cities.

I n c r ea s e d i n t e ns i t y o f h u r r i ca n e s a n d s t o r ms o n a c c ou n t o f global w arm ing

N e ga t iv e i m pa c t o n e mp l oy e e p r o d uc t iv i ty d u e t oincreased absenteeism . Higher healthcare costs

I n c r ea s e d i n c i d en c e o f t r o p ic a l d i s e as e s e . g . M a l a ri a ,D e ng u e o n a c co u nt o f g l ob a l w a rm i ng

N e g a t i v e i m p a c t o n e m p l o y e e p r o d u c t i v i t y d u e t oincreased absenteeism .

Higher healthcare costs

I n c r ea s e d i n c i de n c e o f t r o p ic a l d i s e a s e s e . g . M a l a ri a , D e n g ueo n a c c o u n t o f g l o b a l w a r m in g

D e c re a s e d av a i l a bi l i t y o f c l e a n w a t e r fo r d r i nk i n g a n dc o m me r c i al u s e o n a c c ou n t o f i n c r ea s e d c o n s um p t i on ,p o l l ut i o n o f g r o u nd w at e r a n d d r y i ng u p of s o u r ce s o n

a c co u nt o f c l im a te c h an g e

H i g h er c o s t s o f p r o c ur i n g w a t e r

D e cr e as e d a v ai l ab i li t y o f c l ea n w a te r f o r d r in k in g a n dc o mm e rc i al u s e o n a c co u nt o f i n cr e as e d co n su m pt i on ,p o ll u ti o n o f g r ou n d w a te r a n d d r yi n g u p o f s o ur c es o n

a c c ou n t o f c l i ma t e c h a n g e

H i g h er c o s t s o f p r o c ur i n g w a t e r

R isk P otential impact on organizations

P o ss i bl e i m pa c t o n e m pl o ye e h e al t h l ea d in g t o h i gh e r h e a l th c a r e c o s t s a n d l o w e r p r o d uc t i v it y

C o n t in u o u sl y d e g r ad e d l e v e ls o f a i r q u a l i ty i n u r b a n c e n t er sP os si bl e i mp ac t o n e mp lo ye e h ea lt h; l ea di ng t o h ig he r healthcare costs and low er productivity

C o n t in u o u sl y d e g r a d e d l e v e l s o f a i r q u a l i t y i n u r b a n c e n t e r s

I n d i re c t i m p a ct o n l y C o nt i nu o us i n cr e as e i n l a nd f il l w a st e o f a l l c a te g or i es I n d i re c t i m p a c t o n l y C o n t in u o u s i n c r e a se i n l a n d f i l l w a s t e o f a l l c a t e g o r i es

I n d i re c t i m p a ct o n l y L o ss o f s p ec i es a n d b i od i ve r si t y - b o th p l an t a n d a n im a l I n d i re c t i m p a c t o n l y L o s s o f s p e c ie s a n d b i o d i v er s i t y - b o t h p l a n t a n d a n im a l

* V i s i t w w w . ba s e l .i n t f o r d e t ai l s a b o u t t h e B a s el c o n v e nt i o n


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3c.Social sustainability

I f e c o l og i c a l s u s t a i n a bi l i t y i s a b o u t p r e s e r v in g t h e e a r t h' s c o n t in u e d a b i l it y t o s u p p or t l i f e , s o c i a l s u s t a i n a b il i t y i s a b o u t p r e s e r vi n g h u m a ni t y ' s a b i l i t y

to reach its full potential. Anything that dim inishes a hum an being' s ability to lead a life of dignity and excellence underm ines social sustainability.

T h e s u c c e s s or t r e a t y t o t h e K y o t o P r o t oc o l i s e x p e ct e d

to get finalized by end-2009. It is very likely that the U.S.

g o ve r nm en t w i ll r a ti f y a n d si g n t h e s u cc e ss o r tr e at y ,

w hi ch w il l i mp ly c ap s o n i ts G HG e mi ss io ns . T he U .S .

governm ent is expected to provide significant

i n ce n ti v es f o r in v es t me n ts i n c l ea n e n er g y, w h ic h w i llh a ve a r i pp l e e f f ec t o n t h e r e s t o f t h e w o r ld . A l o n g w i t h

s u bs i di e s, g o ve r nm e nt s e v er y wh e re a r e e x pe c te d t o

i n cr e as i ng l y t a x p r od u ct s a n d s e rv i ce s t h a t h a v e h i gh

GHG footprints.

(ii) L a r g e c a p i ta l f u n d i n g a l l o c a ti o n f o r c l e a n e n e r g y

ventures : T h is f a ct o r a l on e w i ll t r ig g er a f r es h w a ve o f

i n v e st m e n ts i n c l e a n e n e r g y , w h i c h w i l l h a p p e n t h r o u gh

m u lt i pl e c h an n el s a n d m o de s - n e w p r iv a te e n ti t ie s ,

e x pa n si o n a n d d i v er s if i ca t i on b y e x is t in g c o mp a ni e s

and public sector investm ents.

(iii) In c r e ase d foc u s on an d in v e st me n t in r e se ar c h an dde v e lop me n t in c le an t e c h n ologie s : L a rg e e s ta b li s he d

c o rp o ra t e o r ga n iz a ti o ns a s w e ll a s s m al l s t ar t -u p s w i ll

m ov e i n to t o p g e ar i n t h ei r R & D e f fo r ts o n r e ne wa b le

e n e rg y , e l e c t r i c v e h i c l es , a l t e rn a t e t r a n s p o rt f u e l s e t c .

A p a r t f r o m p r o d uc t s a n d s e r v ic e s f o r t h e m a r k et , s o m e

o f t h e b i gg e st p a yo f fs f o r o r ga n iz a ti o ns w i ll c o me f r om

internal efficiencym easuresand new operationalm odels.

Wipro has a detailed strategy in place to address the

e me rg in g o pp or tu ni ty s pa ce s, s om e o f w hi ch h av e

a lr ea dy b ee n i ni ti at ed o n t he g ro un d e .g . W ip ro

E c o E ne r g y t o a d d r es s t h e r e n e wa b l e a n d c l e a n e n e r gy

s p ac e , t h e I T f o r G r e en p r og r am t h a t t r ie s t o l e ve r ag e the pow er of ICT (Inform ation and Com m unication

Technologies) for Sustainability.

F i g u re 5 s u m ma r i z es W i p r o' s a p p r oa c h t o a n d o u t l oo k

on em erging ecologicalopportunities.

M ar ket op p or t u n it ies in

(a ) G r e e n I T s o l u t i o n s f o r t h e C I O :V i rt u al i za t io n , d a ta c e nt e r e f fi c ie n cy , e - wa s teoutsourcing

(b) I T f or G re en: I T s ol ut io ns t ha t e na bl e a nda ug me nt e co lo gi ca l s us ta in a bi li ty e .g . b ui ld in gd es ig n a n d s im ul at io n, m an ag em en t o f s ma rtg ri ds , g re en s up pl y c ha in s ol ut io ns , r en ew ab lee n e r gy m o d e li n g s o f t w a r e

(c) R e ne wa b le e n er g y s o lu t io n s: C on su lt in g a ndi m p l em e n t at i o n s e r v ic e s a c r o ss t h e s p e c tr u m o f S ol ar , W in d, G eo th er ma l, B io ma ss ( Wi pr oE coE ne rg y - p ar t of Wi pr o I n fr as tr uc tu reEngineering)

R e d u c e G H G f o o t pr i n t t h r o u g h

( a) E ne rg y e ff ic ie nc y m ea su re s t ha t a ls o r es ul t i nc o s t s a v i n g s

( b ) C h a n ge d w o r kp l ac e m od e ls t o r e du c e t r av e l a n dc o mm u ti n g e . g. I n cr e as e d t e le c om mu t in g , u s e o f v i r t u al m e e ti n g t e c h n o l o gi e s e t c

B o t h m e a su r e s a b o v e c a n s h o w c l e a r f i n a n ci a l r e t u rn s

External opportunitiesInternal opportunities

Climate

change

and G HG

Dec r ease wat er footp r in t an d r edu c e c ost s t h r ou gh

( a ) I n c r ea s e d re c y cl i n g o f w a s t e w a t e r

(b) Scaled up w ater conservation m easures

( c ) I n c r ea s e d s c a le o f r a i n w a t e r h a r v e st i n g

M a r k et o p p o rt u n i t ie s e x i st i n ' w a t er t r e a tm e n t a n drecycling' solutions

Wipro Water, a division of Wipro InfrastructureE n g i n e e r i n g , o f f e r s s o l u t i o n s i n t h e w a t e r

treatm ent space

Water

efficiencyW ater

efficiency

( a) R ec yc le o rg an ic w as te i n b io ma ss p la nt i nt o h ea ts o ur c e f o r c o ok i ng a n d h e a ti n g w a te r . T h is s a ve scostsof purchasing directenergysourceslike LPG

( b ) I n c r e a s e d u s e o f r e c y c l e d m a t e r i a l s a n dp ac ka gi ng in p rod uc t d es ig n. T he im pa ct o nc o s t i s s i g n if i c a n t.

Opportunities existin 'outsourcing of wastemanagement'acrosstherangee.g.E-waste,inorganic,organic

W aste

management

F i g u re 5 : M a r ke t s p a c e f o r e c o l o gi c a l o p p o r t un i t i es


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d et ai l i n S ec ti on 4 o f t h e r e p or t) . W ip ro 's C od e o f B us in es s

C o n d uc t a n d E t h i c s ( C O B C E ) a n d t h e I n t e gr i t y M a n u a l p r o v id e

r ob us t o pe ra ti ng g ui da nc e t o e ve ry W ip ro it e o n h ow on e

s h ou l d c on d uc t b u si n es s a t t h e w o rk p la c e w i th o u r mu l ti p le

s t a k eh o l d er s . T h e C O B C E p r o v id e s c l e a r d i r e ct i o n o n s e v e ra l

' s u st a i n a b il i t y ' a r e a s e . g . c o r ru p t i o n a n d f r a u d , c h i l d a n d f o rc e dl a b o r, d i s c ri m i n at i o n , g e n d er e q u a li t y , f r e e do m o f a s s o ci a t i on

e tc . S pi ri t o f W ip ro a nd t he C OB CE t og et he r pr ov id e t h e

s p ir i tu a l c o re t o o u r or g an i za t io n , w h ic h i s r e in f or c ed b y o u r

p e op l e p o li c ie s t h at e m ph a si z e a d eq u at e w o rk - li f e b a la n ce ,

h e al t h a n d we l ln e ss f o r em p lo y ee s a n d th e ir f a mi l ie s a n d

continuous learning and enrichm ent.

I n l ar ge r s oc ia l c on te xt , W ip ro e nd or se s t he p ri nc ip le s a nd

s p i r it u n d e rl y i n g t h e U . N . M i l l en n i u m g o a l s . W e a r e a s i g n at o r y

to the principles of the U.N .Global Com pact (UN GC) w ith

effectfrom the currentyear(2008).

Wipro strongly endorses the view that corporations should transcend the lim ited w orldview of seeing them selves as

e co no mi c e nt it ie s a nd m us t t he re fo re p la y a n a ct iv e r ol e i n

s o c ie t y . I n t h e y e a r 20 0 0 , w e d i d a n e x t e ns i v e a s s e s s me n t o f t h e

d i f f er e n t s o c ia l c h a l l en g e s t h a t r e q u ir e s u s t a in e d a t t e n t io n a n d

re so urc es. W e t ook t he d ec is ion t o f oc us o n t he a rea o f

e du ca ti on f or th e i mp or ta nt r ea so n t ha t e du ca ti on h as

p ot en ti al ly t he b ig g es t m ul ti pl ie r im pa ct o n o th er s oc ia l

g o al s .T h is i s p a rt i cu l ar l y t r u e f o r a c o un t ry l i ke I n di a w h er e o n e

o f t he c au se s o f t he l ow H um an D ev el op me nt I nd ex ( HD I)

r a n k in g o f 1 2 6 i s a r e l a ti v e l y l o w l e v el o f l i t e ra c y ( 6 5 . 3 8 %) .

T a ki n g t h is v i si o n f o rw a rd , i n 2 0 01 W i pr o s t ar t ed t h e W i pr o

A pp ly in g T ho ug ht I n S ch oo ls ( WA TI S) p ro gr am w i t h t h ep ur po se o f i mp ro vi ng t he q ua li ty , c on te nt a nd p ed ag og y o f

e d u c at i o n i n u r b a n s c h o o l s i n I n d i a . T h e p r o g ra m is d e s c ri b e d i n

d e t a il i n t h e S e c t io n 5 g ' W i pr o a n d S o c i et y ' .

I n a dd it io n t o e du ca ti on , w e f oc us o n w or ki ng w it h l oc al

c om mu ni ti es i n a re as t ha t h av e a n i mm ed ia te o r n ea r- te rm

i m pa c t. W i pr o C a re s i s a t r us t t h at o wn s t h is c h ar t er a n d ru n s

m u lt i pl e i n it i at i v es , e s pe c ia l ly i n l o ng - te r m r e ha b il i ta t io n o f * F o r a f u l le r u n d e rs t a n di n g o f t h e U. N . M D G , v i s i t http://www.un.org/mi l l enni umgoal s/

F i gu r e 6 : T he W i pr o m o d el

of g ood ci ti ze nshi p

ConserveEnergy

Conserve Water

M a n a g e w a s t ei n a s u st a in a bl e

w ay

P r e s er v e &Enhance

Biodiversity

C o n t ri b u t e t o the local

com m unitiesw e o p er a te i n

Catalyzingsystem ic

im provem ent

i n E d u c a ti o n

C l ea r ly & f i ne l y articulated code

o f B u s i ne s sConduct

GoodG o v e rn a n c e t o

a c h i ev e t h e

h i gh e st l e ve l s o f T r a n sp a r e nc y &Propriety

B u sin e ss wit hIn t e gr it y

E c ologic alS u st ain ab ilit y

S oc ial &Commu n it y

in it iat iv e s

Good Cit iz e n sh ip

In today' sw orld,conditionsof acutepovertyand hunger,absence

of universal education and healthcare,existenceof childlabor and

forcedlabor, inequityof genderand otherform s of discrimination

arerealitiesthat m ustbe recognizedand battled.

T h e U . N. D e cl a ra t io n o f H u ma n R i gh t s i n 1 9 47 s e t t h e v i si o nf or a ' ju st , e qu it ab le a nd hu ma ne s oc ie ty '. S in ce t he n,

e n l i g h t e n e d g o v e r n m e n t s , N G O s a n d c o m m u n i t y

o r g a ni z a t i on s a n d m u l t ip l e U . N . b o d i es h a v e l a b o re d h a r d t o

p ro gr es s t ow ar ds t hi s v is io n. I n t he y ea r 2 00 0, t he U ni te d

N ations articulated 8 Millennium Developm ent Goals (MDG*)

that set firm targets to be achieved by the year 2015 in the

a r ea s o f e x tr e me p o ve r ty e r ad i ca t io n , u n iv e rs a l p r im a ry a n d

s e c on d a r y e d u c at i o n , g e n d er e q u a l it y , c h i l d h e a l th , m a t e rn a l

h e a l t h, c o m ba t i n g H I V / AI D S , e n v i ro n m en t a l s u s t a in a b i li t y a n d

partnership developm ent.

Wip r o's p e r sp e c t iv e

Wipro believes that being an integral part of society , corporateo r ga n iz a ti o ns m u st p l ay a n a c ti v e r o l e i n f u rt h er i ng t h e c a u s e o f

s o ci a l s u s t ai n a bi l i ty . T h e r e a r e t w o w a y s i n w h ic h t h i s c a n b e d o n e :

( i ) B u il d a s t ro n g i n te r na l c u lt u re a n d e t ho s t h a t i s b a se d on

r e s p ec t f o r o t h e rs a n d i n t e gr i t y t o w a r d s s o c i e t y. T h e u n d e r l y in g

p r i n ci p l e s a n d t h e m es s h o u ld be s o c i al i z ed t hr o u g h m i s si o n

statem ents, policies, codes of conduct and constant

c o m mu n i c a ti o n . W h e n e v e r y e m p l oy e e i m b i be s s u c h a n e t h o s

i n h is /h er d a il y t ho ug ht s a nd a c ti on s, t he o rg a ni za ti on a s a

w h o le c a n b e c o m e a p o w er f u l a g e n t o f c h a n g e i n s o c i et y .

( i i) C om pa n ie s s h ou ld l oo k b ey on d t he i n te re st s o f b u si n es s

s t ak e ho l de r s a n d s e rv e t h e n e ed s o f s o ci a l s t ak e ho l de r s i n ac o n cr e t e m a n n e r . T h i s w o u l d h a v e t o t r a n sl a t e i n t o c r e a ti n g t h e

r i g h t s t r u ct u r e , a l l o ca t i n g a p p r o pr i a t e r e s ou r c e s a n d e n s u ri n g

a d e q ua t e m a n a ge m e nt a t t e n ti o n . T o h a v e s i g n if i c a n t a n d lo n g -

l as ti ng i mp a ct , w e b el ie ve t ha t i t i s c ri ti ca l t o f oc us o n o ne o r

tw o initiatives and not to spread oneself too thin.

Wipro is built on a foundation of values. Spirit of Wipro is the

a r ti c ul a ti o n o f o u r c o re v a lu e s ( S pi r it o f W i pr o i s e x pl a in e d i n

c om mu ni ti es a f te r t h e o cc ur re nc e o f a ny n at ur al d is as te r.

T h e W i pr o C a re s p r og r am i s d e sc r ib e d i n f u rt h er d e ta i l i n

S e c t io n 5 g ' W i p r o a n d S o c ie t y ' .

I n S e p te m be r 2 0 07 , W i pr o l a un c h ed t h e M i ss i on 1 0X p r og r am

w i th t h e p u r p o se o f m a k in g e n gi n e er i n g e d u c a ti o n i n I n d ia m o rem e an i n gf u l a n d i n t eg r at e d . T h i s i s d o ne b y e m po w er i n g f a c ul t y

w it h i nn ov a ti ve t ec h ni qu e s a nd m et h od ol og ie s o f t e ac hi n g.

We expect that this w ill translate into an end outcome shaping

engineeringgraduates w hoare m ulti-dim ensional in theirabilities,

a re m or e r ea di ly e mp lo ya bl e b y i nd us tr y a nd w ho s tr iv e t o

b ec om e b et t er c i ti ze ns . I n s um ma r y, W ip ro 's m od e l o f g o od

citizenshipis representedin thevisual below:


26/99

24

3 d . P e r fo r m a n ce h i g h l ig h t s

S u st ain ab ilit yar e a

P e r f or m a n c e h i g h l i g ht sUN GCp r in c ip ler elat edwit h *

( i ) C u m u la t e d r e d u ct i o n o f 1 8 . 6 % i n p o w e r c o n su m p t i on p e r em ployeefrom 01-02 to 07-08

( i i ) 3 6% o f t o t a l w a t e r n e e ds f o r I n d ia l o c a ti o n s a r e m e t t h r o u g hr e cy c li n g. N e t p e r em p lo y ee c o ns u mp t io n o f 4 4 l it e rs o f w ater per day

Re sou r c ee ffic ie n c y(e n e r gy ,wat e r )

8

C l i m a t e c h a ng e 7,8

P o l l ut i o n a n dwast e

8

E c ologic alst e war dsh ip of c u st ome r s an dp r odu c t s

9

Pe op leDe v e lop me n t

S a f e ty a n dh e alt h

1N o t e 1 : S o m e o f t h e p e r f or m a n ce h i g h l i g ht s r e p r es e n t t h e e s s e n c e o f w h a t h a s b e e n a c h ie v e d o v e r a p e r i o d

of time and do not necessarily pertain to the reportingyear 2 0 0 7 -0 8 .

N o te 2 : C r o ss - re f e re n c e t o t h e c o r re s p on d i ng p r i n c i pl e ( s) o f t h e U . N. G l o b a l C o m p ac t i s g i v en i n t h e l a s t c o l u mn

* V i s it U N G C s i t e w w w . un g l ob a l co m p a ct . o r g f o r m o r e d e t ai l s * * T o k n o w m o r e a b o u t A S T D , v i s it h t t p :/ / w ww . a st d . or g /|

_

Div e r sit y

( i ) R a ti o o f f e ma l es t o m a le s i n w o rk f or c e i n cr e as e d i n 0 7 -0 8 to 25.7% (24.3% in 06-07)

( i i ) O n e t h i r d o f o u r s e n i or l e a d er s h i p i n o v e rs e a s l o c a ti o n s( 9 o f 2 7 ) i s o f n o n - In d i a n o r i g i n

1,6

Hu man r igh t s

(i) All our procurem ent contracts forbid child labor and forcedlabor w ithin the vendor organization

( ii ) R ob us t ' wh is tl eb lo we r' o r o mb ud s p ro ce ss h as b ee n

e s t a bl i s h ed o v e r t h e l a s t 5 y e a r s. 3 3 7 c o m p l ai n t s r e c e i v e d i n0 7 - 08 , e a c h o f w h i c h w a s t r a c k e d t i l l p r o m p t r e s o l u t i on .

1,2,3,4,5,6

In dir e c te c on omicimp ac t an dp u b l ic b e n ef i t

( i ) W i pr o c o nt i nu e s t o b e a s i gn i fi c an t p l ay e r a s a c r ea t or o f e m pl o ym en t o p po r tu n it i es . T o ta l e m pl o ye e s t re n gt h w a s9 0 ,0 0 0+ a s o f M a r c h 0 8 . ( I t i s b e li e ve d t h a t e v e ry j o b i n t h eIT sector generatesa pproxim ately1.4 jobs in other sectors)

S u st ain ab ilit yarea

Pe r for man c e h igh ligh t s

E du c at ion

( i ) T h e W A T I S ( W ip r o A p p l y i n g T h o u g h t I n S c h o ol s ) p ro g r a mw or ks w it h a n et wo rk o f o ve r 3 0 s oc ia l o rg an iz at io nsw or k in g o n e d uc a ti o n r e fo r m a c ro s s 1 7 st a t es . T h is i s t h el a r g es t n e t w o r k o f e d u c at i o n a l o r g a n iz a t i o ns i n t h e c o u n t r y

( i i ) W e l a u n ch e d M i s s io n 1 0X , a p r o g ra m t o e n h a nc e t h e q u a l i t y

o f e n gi n ee r in g e d uc a ti o n i n e n gi n ee r in g c o ll e ge s i n I n di a .1 0 0 0 en g i n ee r i n g f a c u l t y h a v e b e e n t r a i n e d i n t h e f i r s t y e a r

1,6

UN GCp r in c ip ler elat edwit h *

_

( i ) C a r b on f o o t p ri n t b a s e -l i n e d f o r t h e f i r s t t i m e . T o t a l c a r b onf o o t pr i n t f o r I n d i a o p e r at i o n s i s 3 2 0 36 7 to n n e s, t r a n s la t i n ginto 4.42 tonnes per em ployee

( i ) Z e r o d i s c h a rg e o f u n t r e a t e d w a st e t o s u r r o u n d in g s

( i i ) S e g re g a t io n o f w a s t e . S a f e d i s p o s a l o f h a z a r do u s w a s t e

( i) W ip ro I nf ot ec h l au nc hes t he G re en P C r an ge wh ic h i s1 00 % c om pl ia nt w it h R oH S s pe ci fi ca ti on s ( ex cl ud in gs p e a ke r s ) . T h e r a n ge i n t ro d uc e d a m o de l d e si g n ed f o r 1 4 %higherenergyefficiency

( i i ) W i p r o I n f o te c h ' s c o m pr e h e ns i v e t a k e b ac k p r o g ra m f o r i t sc u s t om e r s o f e n d - of - l i f e h a r d w ar e p r o d u c t s .

( i ) I n v e st e d i n 1 1 4 h o u r s o f t r a i n in g p e r p e r s o n i n 2 0 0 7- 0 8

( ii ) W i p ro w on t he A ST D* * 'B ES T' a wa rd f o r th e f ou rt h tim e in a row

( i) E nh an ce d sa fe ty m ea su re s f or e mp lo ye es i n 2 4X 7o p e r at i o n s, w i t h s p e c i a l f o c u s o n w o m en .

( i i) F o cu s o n n u tr i ti o n a n d e x er c is e . A l l m a jo r c e nt e rs h a v eg ym s a nd y og a r oo ms . E mp lo ye es c an a va il o f c om pa n y n e g o ti a t e d d i s c ou n t s a t g y m s o u t s i d e o f f i c es a s w e l l

Ta b l e 6 : P e r fo r m a nc e h i g hl i g h ts o n m a j o r s u s t ai n a b il i t y d i m e ns i o n s


27/99

25

Pri nci pa l g oa l s

W i p r o T e c h n o l o g i es

T o b e a m on g t h e t o p 1 0 I n fo r ma t io n T e ch n ol o gy S e rv i ce s c o mp a ni e s i n t h ew o rl d , d e li v er i ng i n no v at i ve & b e st i n t h e c l as s I T , b u si n es s p r oc e ss & d e si g ns o lu t io n s t o c u st o me r s, i n a n e n vi r on m en t t h a t p r ov i de s o u r e m pl o ye e s ap r o f es s i on a l l y e n r i c h in g & r e w ar d i n g c a r e e r

W i p r o I n f o t e c h

( i ) T o l e a d w i t h B u s i n es s T r a n s fo r ma t i on p r op o s it i on t o b e c o me t h e N u m be r 1I T s e r v ic e s p r o v i d er i n I n d i a b y M a r c h 2 0 1 1

( i i) T o r a nk a m on g st t h e T o p 3 I T s e rv i ce s p r ov i de r a c ro s s M i dd l e E a st

( K i n g do m o f S a u d i A r a b i a a n d U n i t e d A r a b E m i r a t e s) b y M a r c h 2 0 1 1

Ov e r allb u sin e ssv ision

3 e . P r i n ci p a l g oa l s

Climat ec h an gean d GHGe mission s

( i ) To a c c el e r a t e t h e r a t e o f r e d u ct i o n o f W i p r o' s i n t e r n a l G H G f o o tp r i nt w i th# thegoal of becomingcarbon neutral

( i i) T o c o ll a bo r at e a n d p a rt n er w i th m u lt i pl e s t ak e ho l de r s i n c o mb a t in gc l i m at e c h a n g e. O u r p a rt n e r s- i n - ch a n g e a r e o u r c u st o m e rs , e m p lo y e e s,s u p p li e r s a s w e l l a s g o v e rn m e n ts , r e g u la t o r s, N G O s a n d c o m mu n i t ie s ( S e es i d e ba r T h e C a r

symbiosis for sustainability - we are together

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