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  • Symantec NetBackup™ Vault™ Operator's Guide

    UNIX, Windows, and Linux

    Release 7.7

  • Symantec NetBackup Vault Operator's Guide Documentation version: 7.7

    Legal Notice Copyright © 2015 Symantec Corporation. All rights reserved.

    Symantec, the Symantec Logo, the Checkmark Logo, Veritas, and the Veritas Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

    The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any.

    THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERSAREHELD TOBE LEGALLY INVALID. SYMANTECCORPORATIONSHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

    The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in Commercial Computer Software or Commercial Computer Software Documentation", as applicable, and any successor regulations. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement.

    Symantec Corporation 350 Ellis Street Mountain View, CA 94043

    http://www.symantec.com

    http://www.symantec.com

  • Technical Support Technical Support maintains support centers globally. Technical Support’s primary role is to respond to specific queries about product features and functionality. The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within the company to answer your questions in a timely fashion.

    Our support offerings include the following:

    ■ A range of support options that give you the flexibility to select the right amount of service for any size organization

    ■ Telephone and/or Web-based support that provides rapid response and up-to-the-minute information

    ■ Upgrade assurance that delivers software upgrades

    ■ Global support purchased on a regional business hours or 24 hours a day, 7 days a week basis

    ■ Premium service offerings that include Account Management Services

    For information about our support offerings, you can visit our website at the following URL:

    support.symantec.com

    All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policy.

    Contacting Technical Support Customers with a current support agreement may access Technical Support information at the following URL:

    support.symantec.com

    Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem.

    When you contact Technical Support, please have the following information available:

    ■ Product release level

    ■ Hardware information

    ■ Available memory, disk space, and NIC information

    https://support.symantec.com https://support.symantec.com

  • ■ Operating system

    ■ Version and patch level

    ■ Network topology

    ■ Router, gateway, and IP address information

    ■ Problem description:

    ■ Error messages and log files

    ■ Troubleshooting that was performed before contacting Technical Support

    ■ Recent software configuration changes and network changes

    Licensing and registration If your product requires registration or a license key, access our technical support Web page at the following URL:

    support.symantec.com

    Customer service Customer service information is available at the following URL:

    support.symantec.com

    Customer Service is available to assist with non-technical questions, such as the following types of issues:

    ■ Questions regarding product licensing or serialization

    ■ Product registration updates, such as address or name changes

    ■ General product information (features, language availability, local dealers)

    ■ Latest information about product updates and upgrades

    ■ Information about upgrade assurance and support contracts

    ■ Advice about technical support options

    ■ Nontechnical presales questions

    ■ Issues that are related to CD-ROMs, DVDs, or manuals

    https:/support.symantec.com https:/support.symantec.com

  • Support agreement resources If you want to contact us regarding an existing support agreement, please contact the support agreement administration team for your region as follows:

    [email protected] and Japan

    [email protected], Middle-East, and Africa

    [email protected] America and Latin America

    mailto:[email protected] mailto:[email protected] mailto:[email protected]

  • Technical Support .............................................................................................. 3

    Chapter 1 About NetBackup Vault ....................................................... 7 About storage administration and operation ......................................... 7 About vaulting media ...................................................................... 7 About storage administration and operations tasks ................................ 8 About storage administration responsibilities ........................................ 8

    Chapter 2 About NetBackup Vault operational procedures ...................................................................... 11

    Vault Operator Menu interface ........................................................ 11 About Vault operational procedures .................................................. 13

    Processing Vault reports .......................................................... 14 About removing tapes from a library ........................................... 15 Vault report options ................................................................. 15 Sending reports and tapes to the off-site vendor ........................... 17 Comparing received tapes to your reports ................................... 17 Rerunning reports .................................................................. 18 About injecting tapes into a robot ............................................... 20

    Index .................................................................................................................... 21

    Contents

  • About NetBackup Vault

    This chapter includes the following topics:

    ■ About storage administration and operation

    ■ About vaulting media

    ■ About storage administration and operations tasks

    ■ About storage administration responsibilities

    About storage administration and operation This topic explains how to vault media as part of twomajor task areas: administration and operation. At some sites, different personnel do the different tasks; at other sites, the same personnel do all the tasks. Your site may assign the responsibilities differently than they are discussed in this guide.

    The storage administration tasks are summarized in this topic. Operational procedures are performed in the Vault Operator menu interface.

    See “Vault Operator Menu interface ” on page 11.

    About vaulting media When you vault media, you send backup images off site to a protected storage location. NetBackup Vault simplifies the processes of image duplication, off-site storage, and off-site retrieval for both storage administrators and systems operators. Its purpose is to assist in disaster recovery by creating duplicate copies of backup tapes and of the NetBackup catalog.

    If backup tapes are destroyed at a primary datacenter location, Vault ensures that copies of selected backups are available at an off-site location. Vault keeps track

    1Chapter

  • of the copies and requests these tapes to be returned from the off-site location after a specified period of time.

    About storage administration and operations tasks Each storage administration task that is performed causes some storage operation to occur. For example an administrator can decide to run or monitor daily Vault sessions. An administrative task like this means you need to ensure that the Vault session completes and you then remove the off-site tapes from the robotic libraries.

    The storage administration tasks include the following:

    ■ Install and configure Vault.

    ■ Run and monitor daily Vault sessions to ensure that they complete .

    ■ Administer tape media to ensure sufficient media available for each day’s duplicates.

    ■ Resolve conflicts