symantec enterprise vault.cloud & microsoft office 365

Better Together –Symantec Enterprise Vault.cloud & Microsoft Office 365

Enterprise Vault.cloud & Office 365 – Better Together 1

Agenda

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1 About Microsoft Office 365

2 The Enterprise Vault.cloud Value-Add

3 Enterprise Vault.cloud Demo

4 Questions

Enterprise Vault.cloud & Office 365 – Better Together

What is Microsoft Office 365?Communications and collaboration cloud-based services


Archiving & eDiscovery in Office 365

• Provides end users with an In-Place Archive – secondary mailbox in Outlook/OWA for storing older messages

– Unlimited archive storage* (100 GB default quota)

– Users can delete and modify messages in their In-Place Archive

• In-Place Hold capabilities* for preserving content

• In-Place eDiscovery and Hold Wizard in Exchange – to discover and preserve Exchange Online 2013 and Lync Online 2013 content

• eDiscovery Center* in SharePoint – to discover, preserve, and export SharePoint Online 2013, Exchange Online 2013, and Lync Online 2013 content

*Premium feature only available in the more expensive Office 365 plans

4Enterprise Vault.cloud & Office 365 – Better Together

What is Symantec Enterprise Vault.cloud?Leading cloud-based archiving service

Enterprise Vault.cloud

Email Storage Management

Email eDiscovery

Email Compliance

Purely cloud-based

• No hardware or software to install and maintain• Low upfront investment & TCO• Per mailbox, per month fee

Unlimited storage & rapid search

• Unlimited email storage and retention• Rapid search results from scalable grid architecture• No mailbox size limits for end users

Enterprise-class infrastructure & security

• Redundant, scalable, Tier 4 data centers• Data encrypted in transit & at rest• 24/7/365 customer support included in cost of service


Symantec is archiving

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• 25,000 customers

– 57 of the Fortune 100

– From small businesses to 100,000+ users

• Gartner Magic Quadrant leader for 9 years running

• Customer-centric roadmap

• Award-winning support

“Symantec's vision for Enterprise Information Archiving encompasses a focus on scalability, intelligence and support for multiple content types.” - Gartner


Source: Gartner, Inc., Magic Quadrant for Enterprise Information Archiving, Sheila Childs, Kenneth Chin, Alan Dayley, Debra Logan, December 2012

Office 365 & Enterprise Vault.cloud –better together

How Enterprise Vault.cloud adds value to your Office 365 deployment


Scenario 1:

You are in a contract dispute with one of your suppliers. You need to locate an amendment to the original contract that was agreed via email


Scenario 1

Using Enterprise Vault.cloud

• Uses journaling to automatically capture an immutable copy of all messages sent and received in a centralized and searchable cloud-based archive that’s kept separate from end user action

• Journaling is the only way to ensures full message capture for compliance and eDiscovery purposes

• Captures original message plus information about the sender and all recipients, inc. BCC and Distribution List recipients

• Authorized users can search the archive and quickly locate the information required to solve the contract dispute

Net result: If the email once existed, you’ll be able to find it


Scenario 1

Using Office 365

• No defensible way to capture all email:

– Users can delete and modify messages in their In-Place Archives

– You must manually apply deleted item retention policies and/or legal holds to preserve messages

– BCC and Distribution List recipients not captured – can’t accurately determine who received the email

Net result: If the email has been deleted, you may not be able to find it


Scenario 2: IT is spending too much time running eDiscovery searches and placing data on legal hold. You want to remove the eDiscovery burden from IT


Scenario 2


• Single, easy-to-use interface for managing eDiscovery cases

• Enables legal, HR, and compliance teams to take complete ownership of the eDiscovery process – no help from IT required

– Direct, role-based access to archive with collaborative review

– Search across an unlimited number of users

– Apply a legal hold to an unlimited number of users

– Perform self-service exports of archived content

– Web-based access for outside counsel

Net result: Completely removes the eDiscovery burden from IT


Scenario 2

Using Office 365

• Offers 2 tools for enabling non-IT staff to perform eDiscovery-related tasks:

1. In-Place eDiscovery & Hold Wizard in Exchange Online

2. eDiscovery Center in SharePoint Online

Both have limitations that can ultimately lead to IT help being required. E.g.:

– Can only apply a legal hold to a maximum of 50 mailboxes in a single search

– Can only run search queries across a maximum of 1,500 mailboxes

Net result: Puts the eDiscovery burden on IT and can lead to IT staff being subpoenaed to appear in court to give evidence


Scenario 3: You find you have a large amount of data to search through in relation to a specific case brought against your company


Scenario 3


• Real-time, search-within-search functionality

• Built-in collaborative review capabilities

– Divide search results amongst multiple reviewers to share the workload

– Apply review statuses or labels to items

– Tag content as relevant, irrelevant, spam, personal, privileged, etc

– Add notes that can be reviewed by others working on the case

• Easily export content to the Symantec eDiscovery Platform (Clearwell) for further analysis, review and production

Net result: Quickly identify the information you need to help defend your case


Scenario 3

Using Office 365

• No search-within-search functionality (form-based search only)

• Search results are copied to a discovery mailbox, and reviewed in Outlook or OWA

• Outlook and OWA do not provide a comprehensive review platform

Net result: You may have to pay significant and unforeseen legal fees in order to further refine and identify potential evidence


Scenario 4:An end user needs to quickly find and restore an email they deleted six months ago


Scenario 4


• Easy access to archived information – including every email ever sent and received – directly from Outlook, Notes, or Web browser

• Advanced search filters quickly narrow down search results

• Restore any lost or deleted message from any date range – with no help from IT required

Net result: The end user can quickly find and restore the deleted message


Scenario 4

Using Office 365

• 2 mailboxes for the end user to manage (primary mailbox and In-Place Archive)

• No search refinement options – users must go back and re-run form-based searches until they find the message they need

• Deleted messages can only be recovered by the user within the maximum 30 day retention period for deleted items

Net result: Slow searches, and the deleted email may not be recoverable


Key Enterprise Vault.cloud advantages over Office 365

Helps satisfy compliance requirements to retain electronic information and ensure its integrity

Archives multiple email platforms and other electronic data in a single, searchable repository

Removes the eDiscovery burden from IT

Accelerates the eDiscovery search and review process

Makes it easier for end users to locate and restore messages from any date range


Act Now: Archive First Before Migrating to Office 365


Mail serverExisting archive

Archive

PSTs Legacydata

PSTs

Legacy data

Office 365

Local pst Network pst

Unparalleled Office 365 integration


Active Directory Synchronization

Single Sign On

Enterprise Vault.cloud Demonstration


1. Enterprise Vault Personal.cloud

2. Enterprise Vault Discovery.cloud

Learn More Today!

• Visit go.symantec.com/evc for specific information about Enterprise Vault.cloud

• Visit go.symantec.com/office-365-archiving to download the Osterman Research White Paper “The Need for Third Party Security, Compliance and Other Capabilities in Microsoft Office 365”

• Follow @enterprisevault


go.symantec.com/evc

go.symantec.com/office-365-archiving

https://twitter.com/EnterpriseVault

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ANSWERSQUESTIONS


Thank you!

Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.

Thank you!


Appendix


Why Enterprise Vault.cloud?

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• Unlimited storage and retention• Eliminate free-range PSTs/NSFs• Improved server performance

and reduced backup windows

• No mandatory hardware or software

• Quick and easy to deploy• Predictable monthly fee

• Scalable grid architecture• Security in-depth model• Private multi-tenant data

centers • 24/7/365 support

• Define and enforce retention policies

• Rapid search results• Roles-based access for Legal• Flexible online export options

Better store, manage and discover business critical information in the cloud

• Access from email client or web browser

• Quickly locate information using search filters

• Perform self-service restores

Offers enterprise-class infrastructure and security

Provides an intuitive end user experience

Improves storagemanagement

Delivers cloud-basedarchiving

Accelerates the eDiscoveryprocess



Legal

HR

End users

IT

Compliance

EMAIL SERVERS

SHAREPOINT FILES

Information types

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SALESFORCE CHATTER

OFFICE 365

BOX

On-premise

Cloud


How Enterprise Vault.cloud worksStore and index information in a centralized, online repository

Administration Tools

Provides directory synchronization services

Allows administrators to create and deploy personal archive folders in Microsoft Outlook and IBM Notes

Enterprise Vault.cloud easy set up: measured in days

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Create a journaling

contact

Create an SMTP send connector

Activate journaling

1

2

3


Enterprise Vault.cloud global footprintData centers & localization

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>99.99% Proven reliability N+1 Architecture

Real-Time Monitoring


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Physical AdministrativeTechnical

Infrastructure security•Redundant firewalls•Redundant load balancers•Minimum system baselines

Application security•Roles-based access control•Trusted Network authentication•Audit history

Data security•Encryption in transit (TLS)•Encryption at rest (AES)•Encryption of credentials

Data Center security•SSAE 16/ISAE 3402 Type II •Tier-4 data centers•Tier-1 networks

Data redundancy security•Power, cooling, network•Geographically-dispersed•Data replication

Site security•Biometric access control•Security surveillance/CCTV•24x7 guard service

Personal security•Employee screening•Confidentiality NDAs•Ongoing certifications

Process security•Change management•Access management•Uptime monitoring

System security•Intrusion detection (IDS)•SYMC, MSS, SEP Altiris•Qualys vulnerability tests


Enterprise Vault.cloud enterprise-grade security

Enterprise Vault.cloud ingestionLegacy import workflow


Enterprise Vault.cloud file and social media archiving

• Supported platforms:

– Microsoft SharePoint 2003, 2007, 2010 (on-premise)

– Box

– Salesforce Chatter

• Captured into a single archive alongside email

• Files and Chatter posts appear in search results

• Files and Chatter posts can be preserved using:

– Legal hold

– Default retention policy

– Group-based retention

– Granular tag-based retention

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Additional fee applies


Enterprise Vault Personal.cloud

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• Unlimited mailbox, directly accessible from Outlook

• Quickly drill-down on search results

• Self-service restoration of old or lost emails


Enterprise Vault Discovery.cloud

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• Accelerate legal discovery and internal investigations

• Roles-based access with collaborative review

• Search across an unlimited number of users with iterative search functionality

• Web-based access for outside counsel


Enterprise Vault Mailbox Continuity.cloudHosted Email Failover System

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Additional fee applies


Enterprise Vault.cloud + Clearwell: a closer look

Information Management

Identification

Preservation

Collection

Processing

Review

Analysis

Production

The Electronic Discovery Reference Model (EDRM)

Symantec eDiscovery PlatformEnterprise Vault.cloud

• Capture emails, files, & social media comms• Access messages via smart phone or tablet• Set/enforce retention policies and apply

legal holds• Ingest all .pst files (mailbox management)• Unlimited storage and retention

• Legal hold notification workflow• Collection from active sources outside of

Enterprise Vault.cloud • Advanced analytics and concept search• Full review with redaction and production• End-to-end tracking and reporting


Enterprise Vault Enhanced.cloud


Current product offerings

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Enterprise Vault

Personal .cloud

Enterprise Vault

Discovery .cloud

Enterprise Vault

Mailbox Continuity

.cloud

Symantec AdvisorMail

Add-ons:Bloomberg Option

Reuters OptionIM Option

Social Media Option

Add-ons:Folder Synchronization Option

BlackBerry OptionSharePoint Option

Salesforce Chatter OptionBox (File Archive) Option

symantec enterprise vault.cloud & microsoft office 365

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