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Download Symantec Enterprise Vault Mailbox   Presentation 1 Symantec Enterprise Vault Mailbox   Service Overview Paul Maple - Redefine

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  • Slide 1
  • Symantec Enterprise Vault Mailbox Continuity.cloud Presentation 1 Symantec Enterprise Vault Mailbox Continuity.cloud Service Overview Paul Maple - Redefine IT Ltd paul@redefineit.co.uk Tel:0203 327 1517
  • Slide 2
  • Why email must operate 24/7 74% Of all communication sent by a typical user is sent through email Business Critical 30% Of organizations experience monthly email outages lasting at 30 min or more Downtime = Lost Revenue and Productivity Sources: Osterman Research, Why Email Must Operate 24/7 and How to Make This Happen, 2009, Michael D. Osterman, Osterman Research, April 2009 68% Email Volume Increasing Projected growth in corporate email traffic between 2008 and 2012 Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 3
  • The impact of an email outage. Productivity Internal staff and mobile workers unable to perform role Increased risk of data leakage if using personal email Security Tangible Costs Lost revenue or fines incurred Intangible costs Business relationships Lengthy downtime may cause data loss Data Loss Communication Loss of communication with other offices no access to meetings or contacts Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 4
  • Common approaches to email availability High Cost $$$ Low Cost $ Minutes12 Hrs24 Hrs48 Hrs72 Hrs Email Continuity Clustering Replication Tape Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 5
  • Hosted Service advantages Low Total Cost of Ownership No dedicated staffing required Predictable operating costs Low Total Cost of Ownership No dedicated staffing required Predictable operating costs Quick, Low Risk Deployment Implement in a day Quick, Low Risk Deployment Implement in a day Protect against on-premise disasters When something happens to your physical facilities email continuity will be activated automatically Protect against on-premise disasters When something happens to your physical facilities email continuity will be activated automatically Service Level Agreement 99.9% service uptime Service Level Agreement 99.9% service uptime Secure and Efficient Email is encrypted in transit via TLS Secure and Efficient Email is encrypted in transit via TLS EV Mailbox Continuity.cloud Standby email system in the cloud for planned or unplanned outages Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 6
  • FeatureBenefit No hardware or software required The service is quick and easy to set up with no mandatory onsite technology to deploy, maintain or upgrade Standby service with up to 90 days of historical email During an email outage users can not only receive and send new email, but also have access to up to 90 days of historical email Automatic service activation and deactivation When an unplanned outage happens, the IT department can concentrate on resolving the problem knowing the service will deploy automatically and restore emails to the primary email server(s) once they are back online User friendly interface When in continuity mode, the service has an intuitive look and feel so time and resources spent training end users are minimized Compatible with other Symantec.cloud email services Use EV Mailbox Continuity.cloud in conjunction with other Symantec.cloud service offerings such as archiving, encryption, and email security for a comprehensive hosted email management solution Support Global 24/7 support in included with our service offerings and delivered by SaaS specialists EV Mailbox Continuity.cloud Key features & benefits 6 Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 7
  • Continuity email flow Email server available 7 Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 8
  • User experience Email server available Symantec Enterprise Vault Mailbox Continuity.cloud Presentation When the mail server is available, users access their email as normal Outlook contains an Email Continuity folder deployed by the Administrator 90 days of historical email is maintained in the Email Continuity folder
  • Slide 9
  • Continuity email flow Email server not available 9 Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 10
  • User experience Email server not available Symantec Enterprise Vault Mailbox Continuity.cloud Presentation Users click on the Email Continuity folder to access the continuity service mailbox During an outage, users receive new email and can send, reply and forward mail Easy to use search facility and access to up to 90 days of historical email
  • Slide 11
  • Continuity email flow recovery mode 11 Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 12
  • EV Mailbox Continuity.cloud - Administrator view Hosted Email Continuity L Client Presentation Administrators can decide whether users have the ability to send, reply and forward whilst in continuity mode At a glance view of which domains have Email Continuity active Statistics on how many emails were sent, replied and forwarded during continuity mode
  • Slide 13
  • Summary Simple solution with no onsite hardware or mandatory software to deploy or manage Standby service with 90 days of historical email, including external and internal mail Activates and deactivates automatically Intuitive user interface with advanced search capabilities, send/reply/forward, mail formatting Access from Microsoft Outlook, Web portal or mobile devices including Blackberry (with optional client) Can be bought stand alone or in conjunction with other email security and management services from Symantec.cloud 24x7x365 support provided by a hosted services global leader 13 Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 14
  • Next steps Schedule a service demonstration Request a quote Request a free trial Visit www.symanteccloud.com for additional Information Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 15
  • Thank you! Copyright 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Thank you! 15 Paul Maple paul@redefineit.co.uk Redefine IT Ltd Tel:0203 327 1517 Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 16
  • Additional Slides 16 Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 17
  • Symantec MessageLabs Email Continuity.cloud Key Features: No hardware or software required Standby service with up to 90 days of historical email Automatic service activation and deactivation User friendly interface Integrated with other Symantec Hosted Service offerings 24x7 support, maintenance and upgrades included with subscription Symantec Enterprise Vault Mailbox Continuity.cloud Presentation
  • Slide 18
  • 18 1: Ordering Complete provisioning form & submit the order Service activated & welcome email sent 2: User setup Use CloudLink to import AD user lists & schedule automatic sync of new users 3: Firewall Open firewall to Symantec.cloud data centre IPs 4: Configure Create journaling contact, create SMTP connector, configure TLS and activate journaling 5: Failover Configure/check failover route in ClientNet (Email Continuity service only) 6: Test Log-in to the interface to search and recover archived email 7: Deploy Roll out Microsoft Outlook/OWA archive folder to all users Total time to deploy Approx. 3 hours Symantec Enterprise Vault Mailbox Continuity.cloud Presentation Archiving and Continuity Service Deployment process
  • Slide 19
  • BlackBerry integration SMS/Pin-to-Pin/Call Log Archiving Access your whole email archive Consistent user experience Thick Client Unlimited Mailbox Quick Search 19 Symantec Enterprise Vault Mailbox Continuity.cloud Presentation

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