symansys-mdm profile
TRANSCRIPT
…Together we begin, progress and succeed
Corporate & MDM Overview
©SyManSys Technologies,2015 Confidential www.symansys.com
Company OverviewOur Message
SyManSys Technologies is a collaborative, business friendly, innovative, creative, learning, employee run and agile eco-system. We
specialize in providing technology enabled business solution & consulting services to evolving and established IT & IT-enabled
companies/ institutions offering quality and value for money products, solutions and services
SyManSys Technologies is scaling excellence by the collaboration of critical elements “management” (People, End user, Customer,
Employees), “Methods” (Material, Methods, Processes), “Systems” (Information Systems and Technology, Software, Tools), “Skills”
(Creativity, Innovation and Continuous Leaning and Improvement) and “Environment” (Transparent, Openness, Trust, Fun at Work,
Knowledge, Agile, Freedom, Thinking Independently/Free Mind)
We believe in being a strong business partner and “…Together we begin, progress and succeed” philosophy
©SyManSys Technologies,2015 Confidential www.symansys.com
Who We AreOur Message
SyManSys Technologies is a collaborative, business friendly, innovative, creative, learning, employee run and agile eco-system.
We provide technology enabled collaborative business solutions & consulting services to
Evolving business owners…Established IT & IT-enabled companies/institutions…
…aspiring and targeting for fast growth, ROI, time to market, minimizing risks, stability, optimizing costs, end users
satisfaction, economical, first time right and quality end products
We also enter in strategic alliances with leading technology service providers.
We offer high end solutions in
Product engineering and development Master Data Management and Analytics Application Development, Maintenance and Support Services Software QA/Testing & verification and validation services
SyManSys Technologies offer solutions in variety of industries such as the Banking, Financial Services, Healthcare, Manufacturing,
Retail, Travel, Transport, Logistics, Education, Mobility, Hospitality and Insurance arenas.
©SyManSys Technologies,2015 Confidential www.symansys.com
What We DoServices We Provide
Application Development
Application Support
Master Data Management
Infrastructure Services
Testing Services
Business Strategy
Program & Project Management
Business Intelligence
E-Commerce & Web Design and Development
Mobility
Staff Augmentation
Retail
Logistics
Manufacturing
Travel
Healthcare
Insurance
Banking
Financial
Infrastructure Services
Education
SyManSys Technologies
©SyManSys Technologies,2015 Confidential www.symansys.com
Our PartnershipsStrategic Partners & Clients
We believe in being a strong business partner and “…Together we begin, progress and succeed” philosophy. Below is a diagram that lists our national and international clients and strategic partners.
India
Agile Info Systems Vinculum Group (MDM) Riversand (MDM & ANALYTICS) IBM (IM) Informatica (MDM and Data
Integration)India
USA
US
Riversand( MDM & ANALYTICS) Informatica (MDM and Data
Integration)
©SyManSys Technologies,2015 Confidential www.symansys.com
Master Data Management(MDM)
©SyManSys Technologies,2015 Confidential www.symansys.com7
Regulatory Compliance
Marketing/Sales Interactions
Billing
New Product Introduction
Financial Planning
Back office Systems
Fraud Avoidance
Customer Service/ CareCustomer Self
Service
Optimizing the business with right-time information
Ensuring all systems have consistent & complete information in real time
Maximizing customer satisfaction & revenue opportunities
Understanding the choices & planning with accurate information
Enrich
Security
SearchStewardship
Hierarchies
Tools
Operational
End to End Master Data Management
Authoring
Critical business processes benefit from a trusted view
©SyManSys Technologies,2015 Confidential www.symansys.com8
Align goals to key business priorities
Comply with Regulationse.g. Improve privacy preference compliance by 10%
Improve Customer Servicee.g. Reduce time to search for customers by 58%
Lower Operational Costse.g. Decommission 2 of 3 CRM systemsImprove Business
Agilitye.g. Integrate new systems (M&A) in weeks
New Market & Product Strategye.g. Increase campaign yields by 5%
What business issues matter most to you?
Optimize Cross-Sell & Up-Sell Processese.g. Increase average deal size by 2%
©SyManSys Technologies,2015 Confidential www.symansys.com9
Address key IT initiatives
Duplicate data in customer/product master database
Reports based on missing or incorrect information
Aging systems that are difficult to decommissionIncomplete and inconsistent master
data
Enterprise processes using untrusted, inaccurate information result in inefficiency and low quality decisions
What IT issues reduce trust?
Incorrect customer addresses used for invoicing process
©SyManSys Technologies,2015 Confidential www.symansys.com
MDM-Related Challenges and Costs
MDM-Related
Challenges
“MDM will reduce data redundancy in
organizations and as a result, will save 80% of the
costs associated with managing redundant data.”
“70% of SOA projects in complex, heterogeneous
environments will fail to yield expected business
benefits unless MDM is included.”
“Without a single view of the truth, your
organization cannot be totally, effective, efficient,
or manage risk.”
Source:- Gartner
MDM is a key requirement for “reducing the data
integration costs of best-of-breed and legacy
business applications.”
©SyManSys Technologies,2015 Confidential www.symansys.com
How Does MDM fit Inside the IT Landscape?
RESOLVE
Luis Valdez Louis Valdes
ERPCRM
RESOLVE
Master Data Management
Deliver Timely, Trusted, Relevant Master Data
RECOGNIZE
Louis ValdesLuis Valdez
CRM ERP
RECOGNIZE
RELATE
Luis Valdez Julia Smith
Spouse
Owns
Product
RELATE
Data
Quality
Data
ProfilingData
Integration
Master Data FoundationDeliver Timely, Trusted, Relevant Data
Portal/ Dashboard
Operational
Analytical
DataWarehouse
Data Marts
Business Intelligence
Legacy Systems
Applications
Dat
a In
tegr
atio
nD
ata
Inte
grat
ion
Legacy Systems
Applications
Legacy
Third PartyData
Dat
a In
tegr
atio
n
CIF
©SyManSys Technologies,2015 Confidential www.symansys.com
Registry MDM Multidomain MDM
Identification of customers, patients Analysis and reporting for BI or
compliance
Support operational functions for
Sales & Marketing, Customer
Service, …
Support both Analytical and
Operational needs
Registry Consolidation Coexistence Centralized (Transactional)
• Data Profiling
• Data Integration
• Registry (Identity Resolution)
• Data Profiling
• Data Integration and Transformation
• Data Quality
• Master Data Management software
MDM Use Cases and Functional Requirements
Single Domain (customer) Multiple Domains (customer, product, vendors, account, location, …)
Recognize Recognize & Resolve
Relate
Create
©SyManSys Technologies,2015 Confidential www.symansys.com
Master Data Management
A flexible next generation multi domain MDM solution aimed at creating reliable views toaddress critical MDM business requirements.
Multi Domain & Multi Architecture
Quicker time to value
Integrate, Cleanse, Govern and manage the lifecycle of master data
Pre Integrated MDM
MDM Dashboard Functionality
©SyManSys Technologies,2015 Confidential www.symansys.com
MDM – Architecture
©SyManSys Technologies,2015 Confidential www.symansys.com
Key Features
Key Features
©SyManSys Technologies,2015 Confidential www.symansys.com
Key Features
• Customer, Product, Suppliers & LocationMultiple Domains
• Registry, Consolidation, CentralizedMulti Architectures
• Single user interface for ETL, MDM & BIUnified Data Management
• MDM with Integrated Data Integration capabilitiesPre Integrated MDM
• Enable distributed Data GovernanceWorkflow Manager
• Manage Hierarchy till nth level Complex Hierarchical Management
• Read data from Facebook, LinkedIn etc.Social Media Adapters
• Data Matching Rules – Deterministic and FuzzyRobust De-duplication Engine
• Model any Data Domain. Also Database AgnosticFlexible Data Model
©SyManSys Technologies,2015 Confidential www.symansys.com
MDM – Process
Data Access Data Discovery Data ModellingData
Cleansing
Data StandardizationData Match RulesDe DuplicationData Merging
Relate Data (Customer
Product)Data Governance Data Publishing
©SyManSys Technologies,2015 Confidential www.symansys.com
Why MDM?
©SyManSys Technologies,2015 Confidential www.symansys.com
Why Customers Select MDM
Comprehensive support for multidomain MDM
• Supports multiple data domains and multiple architectural styles – all on the same platform
• Solve any MDM-related business problem in any industry
Unified MDM architecture based on single platform
• Unifies all MDM requirements on the same platform – Data Integration, Data Quality, Identity Resolution, Address Validation, Master Data Management
• No need to stitch together disparate technologies from different vendors
Open integration with heterogeneous applications
• Works with heterogeneous applications from different vendors, legacy systems, and both internal and external data stores
• Doesn’t lock you into only specific vendor applications or technologies
Economical approach to MDM
• Easy configuration • Enable rapid time-to-value and low TCO
• Extends same platform to other solutions/ departments as business needs grow
• Leverage existing investment
Comprehensive
Unified
Economical
Open
©SyManSys Technologies,2015 Confidential www.symansys.com
Business Benefits
Quicker time to value
Low Business Risk
Improve multi channel commerce by providing authoritative view of business
critical master data
Improved decision making
Increase cross sell and up sell to
existing customers
Ensure compliance with industry specific regulations
©SyManSys Technologies,2015 Confidential www.symansys.com
Case Study Snippets
Implementation of Vin MDM for Supplier and Customer Domain- Identified & reduced 35% duplicated Supplier data- Identified & reduced 54% duplicated Customer data- Common data governance framework for record creation & management- Optimized operational performance due to consistent data across systems & Business units
Implementation & Localization of Vin MDM product- MDM system orchestrated the process of item creation, through an online supplier portal to enter item information and manage the overall integrity.- Traditional File based manual upload of Item data by supplier replaced with automated system- Consistency across stores on availability and pricing of items
Implementation of Vin MDM for Product Domain- Standardized product catalog across multiple sales channels and 300+ stores across India- Identified 65% of duplicate data in product master, 11% of data separated out as ‘exception ‘ due to obsoleteness and inaccuracy - Reduced inventory holding - Increased profitability by implementation of targeted discounts
Implementation of Vin MDM for Item and Supplier Domain- Provided an enterprise level Master data management strategy- MDM system cemented process of item and supplier creation/management following a strong process orchestration model of Vin MDM- Interfaced integration using MULE platform for near real-time, seamless integration
©SyManSys Technologies,2015 Confidential www.symansys.com
Enterprise-wide MDM to Improve Business Processes
“By leveraging a well-thought-out MDM infrastructure, we have been able to strengthen the customer experience and support our critical compliance efforts.”
- Charles BloodworthDirector, Information Technology
Johnson & Johnson
Business ImperativeTo provide efficient customer service through perfect end-to-end commercial customer experience and to
ensure critical compliance
ComplicationFour key customer-related business processes –
contracting, order-to-cash, account management, and reconciliation – were disconnected
ImpactInformatica delivered $15 million value by
integrating the key business processes and improving accuracy efficiency, and compliance
©SyManSys Technologies,2015 Confidential www.symansys.com
Global PresenceA Global Presence
Our Organization was founded in 2014 and has established a significant national and global presence.
©SyManSys Technologies,2015 Confidential www.symansys.com
Scotland
36, Polton Court, Bonnyrigg, Midlothian EH19 3HF. UKPhone No. - 00 44 07849229742
Gurgaon
Level 6, JMD Regent Square,M.G Road, Gurgaon - 122002, IndiaM - +91 – 9958993532
Europe
APAC
+91- 9958993532
www.symansys.com
Contact Information
Noida
LFS House, B-11, Sector -65.Noida, U.P. 201309, India.M: +91-9958993532
Akshay Pandita
Manager – Enterprise Sales